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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
27644 Views
44 replies
4 likes
Well i am a student in UAE, and my family resides in India, so my question is if they take a spotify premium family plan will i be able to use it, given i wont be returning to my home country soon (2+ yrs).
Well i am a student in UAE, and my family resides in India, so my question is if they take a spotify premium family plan will i be able to use it, given i wont be returning to my home country soon (2...
Moderator
274 Views
1 replies
0 likes
Premium family plan. I got an email saying my account manager of the premium family plan, kicked me out of the paln. However he did not, and in fact, he still can see me in the group, I still have access to premium features and in my accout I can see...
Premium family plan. I got an email saying my account manager of the premium family plan, kicked me out of the paln. However he did not, and in fact, he still can see me in the group, I s...
Moderator
2105 Views
3 replies
0 likes
Our family plan expired apparently. The main account (Mine never got emailed saying the credit card expired) However the kids accounts apparently got one saying it was paused today. The main account and email didn't get this email.Now I have to redo ...
Our family plan expired apparently. The main account (Mine never got emailed saying the credit card expired) However the kids accounts apparently got one saying it was paused today. The main a...
Casual Listener
394 Views
2 replies
0 likes
PlanDuoCountryCanadaDeviceSamsung Galaxy s20 My Question or Issue I was previously logged into spotify and amazon alexa as my boyfriend. We decided to sign up for a duo account so I could have my own Playlist and listen to music simultaneously. But w...
Plan Duo Country Canada Device Samsung Galaxy s20 My Question or Issue I was previously logged into spotify and amazon alexa as my boyfriend. We decided to sig...
Spotify Legend
3703 Views
16 replies
0 likes
hi folks, i wanna go for premium familiy but my kids dont have an email adress because they are to young. is it possible to subscribe without email for my kids? i dont wanna create unused mail accounts für spotify.many thx!YA
hi folks, i wanna go for premium familiy but my kids dont have an email adress because they are to young. is it possible to subscribe without email for my kids? i dont wanna create unused mail accoun...
Spotify Star
566 Views
3 replies
0 likes
PlanPremium FamilyCountryUSADeviceiPhone 13 Pro MaxOperating System15.6.1 My Question or IssueRecently starting having issue with random pausing while playing my playlist. I had the same issue when I had my regular premium account (several family pla...
Plan Premium Family Country USA Device iPhone 13 Pro Max Operating System 15.6.1 My Question or Issue Recently starting having issue with random pausing while playing my playlist. I...
Spotify Legend
360 Views
1 replies
0 likes
i have family premium and I’ve added my uncle and mom and they joined no problem and received the premium benefits I tried to add my dad and when he joins he doesn’t get the premium benefits he’s still on the free plan. But when I check my family pla...
i have family premium and I’ve added my uncle and mom and they joined no problem and received the premium benefits I tried to add my dad and when he joins he doesn’t get the premium benefits he’s s...
Spotify Star
279 Views
1 replies
0 likes
If I drop a family member from my plan to add a new one. Can they create their own account and will it save all their playlist and everything??
If I drop a family member from my plan to add a new one. Can they create their own account and will it save all their playlist and everything??
Moderator
263 Views
1 replies
0 likes
PlanPremium familyCountryUK My Question or Issue My wife is trying to sign into the premium family account, which i am the owner of but we do not know which email is assigned to it. The one we believed it was, is showing as a free account. How do we ...
Plan Premium family Country UK My Question or Issue My wife is trying to sign into the premium family account, which i am the owner of but we do not know which email is a...
Spotify Legend
265 Views
1 replies
0 likes
I'm currently on a premium family plan. I have used ever method and fix to attempt to sync my local files from my desktop to my iPhone but nothing has worked. Local network access is enabled on iPhone, as well as local files within the app and same w...
I'm currently on a premium family plan. I have used ever method and fix to attempt to sync my local files from my desktop to my iPhone but nothing has worked. Local network access is enabled on i...
Moderator
2645 Views
5 replies
0 likes
I can't access my family overview page anymore for a long period now. On the help page is refered to: "De beheerder van het abonnement kan op de Family-pagina familieleden uitnodigen of verwijderen.Ga naar je accountpagina.Scrol omlaag om je Family-a...
I can't access my family overview page anymore for a long period now. On the help page is refered to: "De beheerder van het abonnement kan op de Family-pagina familieleden uitnodigen of v...
Spotify Legend
584 Views
1 replies
0 likes
PlanPremium FamiliarCountryCosta RicaMy Question or IssueCompré el plan familiar, pero he notado que todos los miembros del plan pueden ver quienes son las demás personas agregadas al plan.¿Cómo puedo cambiar la configuración para que unicamente el p...
Plan Premium Familiar Country Costa Rica My Question or Issue Compré el plan familiar, pero he notado que todos los miembros del plan pueden ver quienes son las demás personas agregadas al plan....
Casual Listener
7547 Views
2 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
341 Views
1 replies
0 likes
PlanPremium to Family PremiumCountryAustraliaDeviceSamsung Galaxy S22Operating SystemAndroid My Question or IssueI've been added to a Premium Family account, however I had a Premium Account already. Do I need to deactivate my original premium account...
Plan Premium to Family Premium Country Australia Device Samsung Galaxy S22 Operating System Android My Question or Issue I've been added to a Premium Family account, however I had a...
Spotify Star
279 Views
1 replies
0 likes
Hi, I wanted to ask whether it's ok to use family plan with friends? I know that it's meant for family but I feel like it still might be beneficial for spotify. I don't like breaking rules so I don't want to use it that way, but I would like to find ...
Hi, I wanted to ask whether it's ok to use family plan with friends? I know that it's meant for family but I feel like it still might be beneficial for spotify. I don't like breaking rules so I d...
Moderator
1100 Views
1 replies
0 likes
PlanFree/Premium to Premium familyCountryCanada - Province of QuebecMy Question or IssueI currently have an individual free subscription. I am looking to get the family premium subscription. The only options offered on the Spotify website all include...
Plan Free/Premium to Premium family Country Canada - Province of Quebec My Question or Issue I currently have an individual free subscription. I am looking to get the family premium s...
Spotify Legend
14333 Views
8 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
295 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceAndroid PhonesOperating SystemGoogle App My Question or IssueOur family joint playlist is full of recommendations in Russian, many of them explicit. We don't listen to Russian music, there are NO Russian Songs on this playl...
Plan Premium Country USA Device Android Phones Operating System Google App My Question or Issue Our family joint playlist is full of recommendations in Russian, many of them e...
Moderator
247 Views
1 replies
0 likes
PlanFamily Premium Deviceall iPhones My Question or IssueWoke up to no Spotify. My dad (the head of the plan) got 2 emails (attached below), and then everyone was kicked off the plan. It says it had issues processing our payments, and that's why it s...
Plan Family Premium Device all iPhones My Question or Issue Woke up to no Spotify. My dad (the head of the plan) got 2 emails (attached below), and then everyone was kicked off t...
Moderator
382 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIf I join a Family Premium with my account, I know that i can keep all my Songs and Playlists...
...oin a Family Premium with my account, I know that i can keep all my Songs and Playlists but do I keep my algorithm too or does it get resetted?
Spotify Star
233 Views
1 replies
0 likes
