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Forum Posts

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • FenrisulvKK
  • Visitor
  • 18453 Views
  • 27 replies
  • 4 likes
  • 18453 Views
  • 27 replies
  • 4 likes

Ads on podcasts despite spotify premium

PlanPremiumCountryUSADevicePC, WindowsOperating SystemWindows 10 My Question or IssueWhile watching podcasts the podcast will stop, the track switches to a ad that is not a part of the podcast. The product advertised then shows up in a little "recent...

  • Newbie
  •   Plan Premium Country USA Device PC, Windows Operating System Windows 10   My Question or Issue While watching podcasts the podcast will stop, the track switches to a ad that is...
  • Maxim
  • Spotify Star
  • 215 Views
  • 1 replies
  • 1 likes
  • 215 Views
  • 1 replies
  • 1 likes

Solved!! My cards have sufficient funds and haven't been accepted at all.

I have been trying to purchase Spotify Premium but it throws me a generic error and there are no indicators on how to fix it. I have been previously subscribed with the same card, it has sufficient balance and there have been no blocks imposed on the...

  • Casual Listener
  • I have been trying to purchase Spotify Premium but it throws me a generic error and there are no indicators on how to fix it. I have been previously subscribed with the same card, it has sufficient b...
  • gkonoplyov02
  • Casual Listener
  • 214 Views
  • 1 replies
  • 0 likes
  • 214 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify premium en app

Ayer contrate el premium de Spotify, descargue la app en mi móvil y aún teniéndolo pagado me salen anuncios y me dice que el premium no lo puedo aplicar en la app. Si no lo puedo poner en la app no lo quiero

  • Visitor
  • Ayer contrate el premium de Spotify, descargue la app en mi móvil y aún teniéndolo pagado me salen anuncios y me dice que el premium no lo puedo aplicar en la app. Si no lo puedo poner en la app no l...
  • Alex
  • Spotify Legend
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

Superuser Contribution why am i getting emails telling me to download spotify by may 12 2023

email sayin my acct needs to be reloaded by may 12 or lose it i download nothing happens is my subscription safe

  • Visitor
  • email sayin my acct needs to be reloaded by may 12 or lose it i download nothing happens is my subscription safe
  • Alex
  • Spotify Legend
  • 390 Views
  • 3 replies
  • 1 likes
  • 390 Views
  • 3 replies
  • 1 likes

Superuser Contribution Cargo de servicio a tarjeta clonada

En marzo del año 2022 me clonaron mi tarjeta de crédito e hicieron una suscripción a Spotify con dicha tarjeta, aunque ya he hecho la cancelación del servicio en el banco, este mes han estado tratando de hacer el cargo repetidamente, la tarjeta que s...

  • Newbie
  • En marzo del año 2022 me clonaron mi tarjeta de crédito e hicieron una suscripción a Spotify con dicha tarjeta, aunque ya he hecho la cancelación del servicio en el banco, este mes han estado tratand...
  • Dian
  • Spotify Legend
  • 626 Views
  • 3 replies
  • 0 likes
  • 626 Views
  • 3 replies
  • 0 likes

3 months for £9.99

I have just paid £9.99 via PayPal for the 3 months for £9.99. The money is showing as taken/pending on my account. But my Spotify account is not showing as able to use premium.HELP!!!

  • Visitor
  • I have just paid £9.99 via PayPal for the 3 months for £9.99. The money is showing as taken/pending on my account. But my Spotify account is not showing as able to use premium. HELP!!!
  • Maxim
  • Spotify Star
  • 887 Views
  • 1 replies
  • 0 likes
  • 887 Views
  • 1 replies
  • 0 likes

3 months premium trial

I accidently activated  3 months premium trial. How can i inactivate?  

  • Visitor
  • I accidently activated  3 months premium trial. How can i inactivate?   
  • Maxim
  • Spotify Star
  • 214 Views
  • 1 replies
  • 0 likes
  • 214 Views
  • 1 replies
  • 0 likes

Solved!! "Spotify premium required" when logging into Spotify on Android with premium account

Plan: Premium Family PlanDevice: Sony Ericsson Xperia RayOperating System: Android 2.3.4Spotify version: 0.6.6.270 I'm unable to log in to my premium Spotify account on my old Android device. When I provide the correct login credentials it gives me a...

  • Regular
  • Plan: Premium Family Plan Device: Sony Ericsson Xperia Ray Operating System: Android 2.3.4 Spotify version: 0.6.6.270   I'm unable to log in to my premium Spotify account on my ol...
  • Maxim
  • Spotify Star
  • 4083 Views
  • 3 replies
  • 1 likes
  • Android
    Premium
  • 4083 Views
  • 3 replies
  • 1 likes

Superuser Contribution I have paid for the premium but its not working

Money is deducted from my bank account for the individual premium but the app is showing subscription free

  • Visitor
  • Money is deducted from my bank account for the individual premium but the app is showing subscription free
  • Dian
  • Spotify Legend
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't get 3 month free with Paypal

Plan PremiumCountry CanadaDevice Computer Operating System Windows 10 My Question or IssueI tried to get 3 month free with paypal.https://www.paypal.com/ca/webapps/mpp/spotify-premium-offerBut it gives me error saying-Oops! It looks like this funding...

  • Casual Listener
  • Plan Premium Country  Canada Device Computer  Operating System Windows 10   My Question or Issue I tried to get 3 month free with paypal. https://www.paypal.com/ca/web...
  • Account9000
  • Newbie
  • 8353 Views
  • 8 replies
  • 0 likes
  • 8353 Views
  • 8 replies
  • 0 likes

Superuser Contribution Spotify doesnt recognize payment from Paypal

PlanPremium CountryFinland DeviceSamsung Galaxy Flip 3 5g My Question or IssueI got switched to Spotify Free, because i didn't have any money, but after a day of using free i got to subscribe to the premium. I did the reactivation from my Samsung Gal...

  • Casual Listener
  • Plan Premium   Country Finland   Device Samsung Galaxy Flip 3 5g   My Question or Issue I got switched to Spotify Free, because i didn't have any money, but after a day of us...
  • Dian
  • Spotify Legend
  • 235 Views
  • 2 replies
  • 0 likes
  • 235 Views
  • 2 replies
  • 0 likes

Superuser Contribution Por qué me hacen doble cobro de mi plan, si solo tengo una cuenta?

Me están cobrando 2 planes premiun individual, uno en fecha del 13 o 14 y otro de los días 24, pero solo tengo una sola cuenta, cómo puedo eliminar el otro pago?

  • Newbie
  • Me están cobrando 2 planes premiun individual, uno en fecha del 13 o 14 y otro de los días 24, pero solo tengo una sola cuenta, cómo puedo eliminar el otro pago?
  • MihailY
  • Moderator
  • 166 Views
  • 1 replies
  • 0 likes
  • 166 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify premium olduğum halde bir süre sonra istediğim şarkıyı basıp dinley

Spotify premium olduğum halde bir süre sonra istediğim şarkıyı basıp dinleyemiyorum. Bir süre sonra Spotify rastgele çalıyor. Premium u keşfet diyo

  • Visitor
  • Spotify premium olduğum halde bir süre sonra istediğim şarkıyı basıp dinleyemiyorum. Bir süre sonra Spotify rastgele çalıyor. Premium u keşfet diyo
  • MihailY
  • Moderator
  • 223 Views
  • 1 replies
  • 0 likes
  • 223 Views
  • 1 replies
  • 0 likes

Superuser Contribution Tengo este mensaje en mi cuenta "Tu suscripción Premium está en pausa"

Tengo un plan familiar que pago a través de mi operador telefónico (ENTEL CHILE) y me dice que no puedo usar la cuenta por un problema en el pago, todos mis invitados a la cuenta familiar la pueden utilizar sin problema y ENTEL me indica que todos lo...

  • Newbie
  • Tengo un plan familiar que pago a través de mi operador telefónico (ENTEL CHILE) y me dice que no puedo usar la cuenta por un problema en el pago, todos mis invitados a la cuenta familiar la pueden u...
  • Joan
  • Moderator
  • 259 Views
  • 1 replies
  • 0 likes
  • 259 Views
  • 1 replies
  • 0 likes

I paid for premium and it doesn't work

I paid duo and it doesn't work either for me and my girlfriend

  • Visitor
  • I paid duo and it doesn't work either for me and my girlfriend
  • Maxim
  • Spotify Star
  • 241 Views
  • 3 replies
  • 0 likes
  • 241 Views
  • 3 replies
  • 0 likes

Superuser Contribution My duo plan is showing up as premium on mobile

Everything was fine with my Premium Duo plan, my husband is on the plan and started getting ads today, out of the blue. I went into my account on my cellphone and saw that it was a regular Premium plan, not Duo, which was odd. Then, to my confusion, ...

  • Visitor
  • Everything was fine with my Premium Duo plan, my husband is on the plan and started getting ads today, out of the blue. I went into my account on my cellphone and saw that it was a regular Premium pl...
  • Yordan
  • Moderator
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
  • 0 likes