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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
129088 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
57673 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
233117 Views
144 replies
13 likes
I didnt even noticed until money were taken from my bank account and I don’t use spotify.
I didnt even noticed until money were taken from my bank account and I don’t use spotify.
Spotify Star
242 Views
1 replies
0 likes
last day my sub change to freei just pay for my sub 3 day ago and today i see my plan change to free and all my family member gone too. this month i just update my card and pay it fiwh my other cardIt was the 4th month that I updated my subscription ...
last day my sub change to free i just pay for my sub 3 day ago and today i see my plan change to free and all my family member gone too. this month i just update my card and pay it fiwh my other car...
Moderator
226 Views
1 replies
0 likes
I just created a Spotify Free account and it appears to be giving me premium features. To confirm, I have double checked and it is definitely the free version and I have not entered any credit card details. I have seen elsewhere in the community that...
I just created a Spotify Free account and it appears to be giving me premium features. To confirm, I have double checked and it is definitely the free version and I have not entered any credit card d...
Moderator
1096 Views
1 replies
0 likes
i did download some video and posting in youtube, but even i did subscribe form your side, but still copyright was content, please help to advise me back in advnce
i did download some video and posting in youtube, but even i did subscribe form your side, but still copyright was content, please help to advise me back in advnce
Spotify Star
195 Views
1 replies
0 likes
I'm paying the premium plan and I've already caught 2 adds within the same podcast episode. I would like to know if anything changed in the premium plan since I believe it was supposed to be add free.
I'm paying the premium plan and I've already caught 2 adds within the same podcast episode. I would like to know if anything changed in the premium plan since I believe it was supposed to be add free.
Casual Listener
391 Views
4 replies
0 likes
I pay for a premium account but still hears ads. How do I stop the ads?
I pay for a premium account but still hears ads. How do I stop the ads?
Not applicable
6940 Views
10 replies
2 likes
I had a premium subscription for students, but today they took payment for an individual subscription. consider spotify took the payment more than they should have
I had a premium subscription for students, but today they took payment for an individual subscription. consider spotify took the payment more than they should have
Spotify Star
237 Views
1 replies
0 likes
We currently have 2 separate premium accounts but want to swap to duo. This is a new address and is not searchable via google maps.
We currently have 2 separate premium accounts but want to swap to duo. This is a new address and is not searchable via google maps.
Newbie
575 Views
2 replies
0 likes
I originally purchased Spotify on monthly plan in AUD but am now being charged an international transaction fee. Why is this?
I originally purchased Spotify on monthly plan in AUD but am now being charged an international transaction fee. Why is this?
Spotify Star
801 Views
1 replies
0 likes
Do I need to cancel my subscription and start again if I have relocated to another country?
Do I need to cancel my subscription and start again if I have relocated to another country?
Spotify Star
169 Views
1 replies
0 likes
Upgraded to Premium Duo and this upgrade canceled my Hulu subscription.
Upgraded to Premium Duo and this upgrade canceled my Hulu subscription.
Spotify Star
283 Views
1 replies
0 likes
My annually almost over plan and wanted to charge my account for 1 year but I can't see annually plans now, what's happened for them?
My annually almost over plan and wanted to charge my account for 1 year but I can't see annually plans now, what's happened for them?
Spotify Star
203 Views
1 replies
0 likes
Wie muss ich vorgehen, um die neue Version von Spotify zu erhalten ? Danke für ihre Hilfe.
Wie muss ich vorgehen, um die neue Version von Spotify zu erhalten ? Danke für ihre Hilfe.
Spotify Star
222 Views
1 replies
0 likes
I am a premium spotify holder, and wanted to take advantage of the free duo member trial. I completed the steps required, and sent the link to his email, but he didn't receive it. Do I just go back and do it again or will I be billed twice??
I am a premium spotify holder, and wanted to take advantage of the free duo member trial. I completed the steps required, and sent the link to his email, but he didn't receive it. Do I just go back a...
Moderator
305 Views
1 replies
0 likes
The transactions have been taken out my bank account Please can you help me??
The transactions have been taken out my bank account Please can you help me??
Spotify Star
157 Views
1 replies
0 likes
I was being charged with Stockholm SE on my credit card. I have not used my credit card to do any Spotify payment before, and I have checked my spotify account, there was no card linked to it.
I was being charged with Stockholm SE on my credit card. I have not used my credit card to do any Spotify payment before, and I have checked my spotify account, there was no card linked to it.
Visitor
38910 Views
12 replies
1 likes
I pay for the individual premium and I was charged 10.49 exactly on sunday April 9th but now I don't have premium or my money I have proof of payment because my card shows what was purchased, how much was paid, and when it was paid
I pay for the individual premium and I was charged 10.49 exactly on sunday April 9th but now I don't have premium or my money I have proof of payment because my card shows what was purchased, how muc...
Moderator
225 Views
1 replies
0 likes
as informações do cartão e os meus dados estão corretos, mas sempre da e erro, dizendo que houve um problema
as informações do cartão e os meus dados estão corretos, mas sempre da e erro, dizendo que houve um problema
Spotify Star
222 Views
1 replies
0 likes
Ich möchte meinen Benutzernamen ändern. Wo kann ich das tun
Ich möchte meinen Benutzernamen ändern. Wo kann ich das tun
Spotify Star
6328 Views
1 replies
0 likes
Hello, I have a premium Spotify plan, and my card expired in March.When trying to enter my new card into Update payment details on Spotify Website, it indicates that payment failed again and that I need to add another card. My new card has the same d...
Hello, I have a premium Spotify plan, and my card expired in March. When trying to enter my new card into Update payment details on Spotify Website, it indicates that payment failed again and...
Moderator
231 Views
1 replies
0 likes
