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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

145637 Views

69 replies

10 likes

Premium for Family
  • 145637 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

90955 Views

89 replies

4 likes

  • 90955 Views
  • 89 replies
  • 4 likes

Superuser Contribution Erro na reprodução das playlists na versão premium

Tenho a versão premium e a reprodução das músicas não segue a ordem da playlist. Pula várias músicas, fora da ordem, etc. já reclassifiquei e reinstalei o app mas o problema continua no iPhone 7.

Casual Listener

Tenho a versão premium e a reprodução das músicas não segue a ordem da playlist. Pula várias músicas, fora da ordem, etc. já reclassifiquei e reinstalei o app mas o problema continua no iPhone 7.

GuiBR

Newbie

68212 Views

31 replies

3 likes

  • 68212 Views
  • 31 replies
  • 3 likes

Superuser Contribution can not do payment through grameenphone mobile phone in Bangladesh.

[external link removed by Mod] Plan Premium CountryBangladesh Device android Samsung a15 Operating System Android My Question or Issuecan not do payment through grameenphone mobile phone in Bangladesh.

Casual Listener

[external link removed by Mod] Plan Premium Country Bangladesh   Device android Samsung a15 Operating System Android   My Question or Issue can not do payment through ...

Hojoborolo

Casual Listener

4735 Views

14 replies

1 likes

Premium for Family
  • 4735 Views
  • 14 replies
  • 1 likes

help me join premium

I am joining premium by redeeming microsoft rewards but I have rupay card of sbi which does not work and there isn't option for pay using upi

Visitor

I am joining premium by redeeming microsoft rewards but I have rupay card of sbi which does not work and there isn't option for pay using upi

Billy-J

Spotify Star

175 Views

1 replies

0 likes

  • 175 Views
  • 1 replies
  • 0 likes

Trying to do a Duo membership with my husband

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy husband and I are travelling permanently and are not in the country that I have my subscri...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My husb...

Maxim

Spotify Star

208 Views

1 replies

0 likes

  • 208 Views
  • 1 replies
  • 0 likes

Ads on podcasts with Premium Subscription

Hi, i have been a Premium subscriber for years, but the pasts few months i have been getting Ads on podcasts and its been getting more and more frequent.I am not talking about sponsor reads (where the podcaster reads out a sponsor message), i am talk...

Casual Listener

Hi, i have been a Premium subscriber for years, but the pasts few months i have been getting Ads on podcasts and its been getting more and more frequent. I am not talking about sponsor reads (where ...

netdev777

Casual Listener

8969 Views

8 replies

7 likes

  • 8969 Views
  • 8 replies
  • 7 likes

Superuser Contribution DON"T EVER BUY A GIFT CARD FOR SPOTIFY

if you already have an account for many many years and someone gives you a gift card you cannot use it without jumping through hoops!Also the chat support is annoying and you should be able to speak to a real person!

Visitor

if you already have an account for many many years and someone gives you a gift card you cannot use it without jumping through hoops! Also the chat support is annoying and you should be able to spea...

Eni

Moderator

222 Views

1 replies

1 likes

  • 222 Views
  • 1 replies
  • 1 likes

Superuser Contribution Refund for debited funds

Hello, Money was charged from my Kaspi card < snip - moderator edit > for a Spotify subscription. I didn’t plan to renew my subscription and would like to request a refund. My Spotify account email: [**bleep**] Payment method: Kaspi card Thank you fo...

Casual Listener

Hello, Money was charged from my Kaspi card < snip - moderator edit > for a Spotify subscription. I didn’t plan to renew my subscription and would like to request a refund.   My Sp...

Eni

Moderator

391 Views

3 replies

0 likes

  • 391 Views
  • 3 replies
  • 0 likes

Leaving basic is a one way trip!

CountryUSA My Question or Issue I recently changed from family basic to family premium, but found I was not interested in audio books. There was one warning when I made that change that it was a one way trip. Now, basic is no longer listed as an opti...

Casual Listener

Country USA   My Question or Issue   I recently changed from family basic to family premium, but found I was not interested in audio books. There was one warning when I made that chang...

Maxim

Spotify Star

353 Views

1 replies

0 likes

  • 353 Views
  • 1 replies
  • 0 likes

refund

PlanFree/PremiumCountrysouth koreaDeviceGalaxy 23 +Operating System(iOS 10, Android Oreo, Windows 10,etc.)androidMy Question or IssueMy free subscription ended today, November 23rd. It was automatically charged, but I haven't used the music streaming...

Newbie

Plan Free/Premium Country south korea Device Galaxy 23 + Operating System (iOS 10, Android Oreo, Windows 10,etc.) android My Question or Issue My free subscription ended today, Novembe...

Billy-J

Spotify Star

1156 Views

1 replies

0 likes

  • 1156 Views
  • 1 replies
  • 0 likes

Inquiry about a payment error

PlanPremium DuoCountrySouth KoreaDeviceiPhone 16Operating SystemiOS 18 My Question or IssueI was using the Duo plan, but my credit card expired, so the payment failed. I made a new payment with a different card on October 21, 2025, but it’s still sho...

Newbie

Plan Premium Duo Country South Korea Device iPhone 16 Operating System iOS 18   My Question or Issue I was using the Duo plan, but my credit card expired, so the payment failed. I made...

Billy-J

Spotify Star

216 Views

1 replies

0 likes

  • 216 Views
  • 1 replies
  • 0 likes

premium duo

PlanPremium DuoCountryFrance Device(iPhone 16 & Iphone 13Operating System(iOS .) My Question or IssueI bought a Premium Duo and I share it with my sun.A the same time (My sun on his mobile, and me on mine) we cannot listen different music.I see his a...

Visitor

Plan Premium Duo Country France  Device (iPhone 16 & Iphone 13 Operating System (iOS .)   My Question or Issue I bought a Premium Duo and I share it with my sun. A the same t...

Jose_M

Spotify Star

604 Views

1 replies

0 likes

  • 604 Views
  • 1 replies
  • 0 likes

Spotify in the Classroom

Spotify directs UK schools to www.soundtrackyourbrand.com if they want to play background music, for example in the school canteen or corridors because the licences are for personal use and Spotify don't have the rights in the first place to give you...

Casual Listener

Spotify directs UK schools to www.soundtrackyourbrand.com if they want to play background music, for example in the school canteen or corridors because the licences are for personal use and...

iammarkjohnson

Music Fan

17239 Views

6 replies

2 likes

classroom
School
teacher
  • 17239 Views
  • 6 replies
  • 2 likes

Superuser Contribution hola, me cambié a plan familiar y me siguen cobrando la individual

pagué un mes de plan individual de mi cuenta de hace muchos años, antes de que venciera ese mes me cambié a un plan familiar, en mi cuenta ya me sale que estoy dentro del plan familiar, pero me siguen cobrando los $115 del plan individual, el plan fa...

Visitor

pagué un mes de plan individual de mi cuenta de hace muchos años, antes de que venciera ese mes me cambié a un plan familiar, en mi cuenta ya me sale que estoy dentro del plan familiar, pero me sigue...

Jose_M

Spotify Star

5700 Views

7 replies

0 likes

  • 5700 Views
  • 7 replies
  • 0 likes

Superuser Contribution Why can’t I subscribe to the basic plan for $10.99 without audiobooks?

The other week there was an option to subscribe to a basic plan for ad free music, without audiobooks for $10.99. Now the only option I see available is Premium with audiobooks for $11.99.

Visitor

The other week there was an option to subscribe to a basic plan for ad free music, without audiobooks for $10.99. Now the only option I see available is Premium with audiobooks for $11.99.

Bradbort

Casual Listener

3090 Views

7 replies

0 likes

  • 3090 Views
  • 7 replies
  • 0 likes

Adding my address for my Duo Account

PlanPremium - DuoCountry Device(Samsung Galaxy S25 Ultra)Operating System(Android) My Question or IssueI cannot add address on my Duo Account. I am already upgraded from Premium and want to add someone to it. I, the account holder, cannot add my acco...

Visitor

Plan Premium - Duo Country   Device (Samsung Galaxy S25 Ultra) Operating System (Android)   My Question or Issue I cannot add address on my Duo Account. I am already upgraded from...

Billy-J

Spotify Star

179 Views

1 replies

0 likes

  • 179 Views
  • 1 replies
  • 0 likes

ENCUENTRA OTRO PLAN

no puedo agregar a la cuenta familiar a otro miembro esto usando una nueva cuenta nueva sin haber estado en una plan de spotify

Newbie

no puedo agregar a la cuenta familiar a otro miembro esto usando una nueva cuenta nueva sin haber estado en una plan de spotify

Billy-J

Spotify Star

158 Views

1 replies

0 likes

  • 158 Views
  • 1 replies
  • 0 likes

Changed my mind about cancellinh

And I dont see the email they're supposed to have sent me to cancel itPlanPremiumCountryUSDevice Samsung Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

And I dont see the email they're supposed to have sent me to cancel it Plan Premium Country US Device  Samsung  Operating System (iOS 10, Android Oreo, Windows 10,etc.)  ...

Billy-J

Spotify Star

175 Views

1 replies

0 likes

  • 175 Views
  • 1 replies
  • 0 likes

A Star Coaching on bank statement for spotify payment

my monthly renewal for Spotify has A- Star Coaching as the payee- I think this is fraud?Has anyone else had this? Please advise how I can report this. Thanks

Visitor

my monthly renewal for Spotify has A- Star Coaching as the payee- I think this is fraud? Has anyone else had this?  Please advise how I can report this.   Thanks

Billy-J

Spotify Star

189 Views

1 replies

0 likes

  • 189 Views
  • 1 replies
  • 0 likes