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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
69211 Views
31 replies
2 likes
Moderator
120273 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
154731 Views
69 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Casual Listener
303213 Views
168 replies
13 likes
I got an email stating that I will get a 4 months of Spotify premium and once I tried to redeem that offer, they charged me $15.99 and I did not get that offer. I am really disappointed and I did not get any kind of compensation. I had to cancel my p...
I got an email stating that I will get a 4 months of Spotify premium and once I tried to redeem that offer, they charged me $15.99 and I did not get that offer. I am really disappointed and I did not...
162 Views
0 replies
1 likes
Moderator
120273 Views
36 replies
0 likes
Hallo, from one day to the other I got out from my premium Family plan that I have been paying for more than 10 years already. I don´t want to pay a new plan, I want my same plan. PlanPremium Family CountryAustria thank you eloretobenDevice(iPhone 8,...
Hallo, from one day to the other I got out from my premium Family plan that I have been paying for more than 10 years already. I don´t want to pay a new plan, I want my same plan. Plan...
Spotify Star
219 Views
1 replies
0 likes
CountryIndiaDeviceSamsung s23 FEOperating SystemAndroid 11 My Question or Issue The students offer on my mandate got declined so I tried to fix and update the payment details but when I set the mandate its of ₹139 when the students offer was of ₹59. ...
Country India Device Samsung s23 FE Operating System Android 11 My Question or Issue The students offer on my mandate got declined so I tried to fix and update ...
Visitor
6569 Views
14 replies
1 likes
PlanFree/PremiumCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI received an email from Spotify...saying I could share 4 months of my Premium for free?? H...
Plan Free/Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I received...
Spotify Star
3190 Views
1 replies
0 likes
I just paid last week for a student plan, but this week I got charged again because they change my student plant to individual plan because I am unable to verify my account as a student, but i did not receive any email to verify my account. I want a ...
I just paid last week for a student plan, but this week I got charged again because they change my student plant to individual plan because I am unable to verify my account as a student, but i did no...
Spotify Star
277 Views
1 replies
0 likes
PlanPremiumCountryUnited KingdomDevicePCOperating SystemWindows 11My Question or IssueI am struggling to change to a basic plan because i don't listen to audio books, however i don't the option anywhere, and i don't think i have ever bought a basic p...
Plan Premium Country United Kingdom Device PC Operating System Windows 11 My Question or Issue I am struggling to change to a basic plan because i don't listen to audio books, however i don'...
Casual Listener
3038 Views
5 replies
0 likes
I got a premium offer of 4 months for 1,600 on spotify after making the payment I went to check my next billing date which says next month when I actually subscribed for 4 months as the offer states What's going on did I got scammed or what ??
I got a premium offer of 4 months for 1,600 on spotify after making the payment I went to check my next billing date which says next month when I actually subscribed for 4 months as the offer states&...
Newbie
714 Views
3 replies
0 likes
First student premium was 59 rupees but showing 99 rupees per month why?
First student premium was 59 rupees but showing 99 rupees per month why?
Moderator
1663 Views
1 replies
1 likes
I was pay for premium students but my account doesnt premium, why? solve directly please!
I was pay for premium students but my account doesnt premium, why? solve directly please!
Newbie
326 Views
2 replies
0 likes
Why audiobook listening limit limit pay for premium? Why audiobook listening time limit not long enough to finish an average book? Why no option to buy time for audiobook? Does Spotify realize the listening time limit policy is terrible? Does Spotify...
Why audiobook listening limit limit pay for premium? Why audiobook listening time limit not long enough to finish an average book? Why no option to buy time for audiobook? Does Spotify realize the li...
Visitor
11146 Views
16 replies
11 likes
Hola,Me suscribí a Spotify Premium mediante una oferta de 3 meses de prueba gratuita. La prueba finalizó ayer y se me ha cobrado automaticamente un mes de suscripción sin que yo tuviera intención de continuar con el servicio.He cancelado ya la suscri...
Hola, Me suscribí a Spotify Premium mediante una oferta de 3 meses de prueba gratuita. La prueba finalizó ayer y se me ha cobrado automaticamente un mes de suscripción sin que yo tuviera intenc...
Spotify Star
263 Views
1 replies
0 likes
Hello. Is there any option to pay for my subscription on a yearly or bi-annual basis?below are some basic details of my account. PlanPremium (Single) CountryPakistan Mode of UsageAndroid app
Hello. Is there any option to pay for my subscription on a yearly or bi-annual basis? below are some basic details of my account. Plan Premium (Single) Country Pakistan &...
Regular
7476 Views
13 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThey charged my card without me having it on an account and my account doesnt have premium an...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue They ch...
Spotify Star
182 Views
1 replies
1 likes
PlanBasic/PremiumCountryUSDeviceAnyOperating SystemAny My Question or IssueI wanted to change from my Basic Family to Basic Duo. However there is no option to do that. Do I need to fully cancel my subscription and resubscribe to Premium Duo before I ...
Plan Basic/Premium Country US Device Any Operating System Any My Question or Issue I wanted to change from my Basic Family to Basic Duo. However there is no option to d...
Moderator
3442 Views
9 replies
1 likes
PlanFamilyCountryUSADevice Operating SystemWindows My Question or IssueI am unable to join a family plan and am locked out of joining for 12 months now. My address matches the plan owner's
Plan Family Country USA Device Operating System Windows My Question or Issue I am unable to join a family plan and am locked out of joining for 12 months now. My address match...
Spotify Star
229 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
504 Views
1 replies
0 likes
I recvd a Spotify Premium gift card, but it won't apply toward my existing Premium Family payment. Why?
I recvd a Spotify Premium gift card, but it won't apply toward my existing Premium Family payment. Why?
Newbie
1303 Views
2 replies
0 likes
I have money on the card I pay for my subscription with but my payment keeps failing
I have money on the card I pay for my subscription with but my payment keeps failing
Visitor
25078 Views
32 replies
2 likes
Hi!In 2012 there was no way of getting the three free months without a credit card or PayPal. Is this still so? No my first Premium-month is paid by giftcard (in Finland), but I still think I too would be worth those three months. Thank you! A
Hi! In 2012 there was no way of getting the three free months without a credit card or PayPal. Is this still so? No my first Premium-month is paid by giftcard (in Finland), but I still think ...
Casual Listener
24660 Views
7 replies
0 likes
