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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
72052 Views
31 replies
2 likes
Moderator
120792 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
156711 Views
69 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
307185 Views
170 replies
13 likes
PlanFree trying to move to Family PremiumCountryBrazilMy Question or IssueHere in Brazil I can ask to be charged for the premium fees on my internet provider invoice (Vivo) On the website there’s an instruction that i have to cancel my current family...
Plan Free trying to move to Family Premium Country Brazil My Question or Issue Here in Brazil I can ask to be charged for the premium fees on my internet provider invoice (Vivo) On the we...
Moderator
362 Views
2 replies
0 likes
PlanPremium DuoCountryAmerica Device(iPhone 14 pro)Operating System(iOS 17.5) My Question or IssueIf I remove someone from my premium duo, does it automatically remove their premium and place them on Spotify free? Also, does it notify them?
Plan Premium Duo Country America Device (iPhone 14 pro) Operating System (iOS 17.5) My Question or Issue If I remove someone from my premium duo, does it automatically ...
Visitor
2097 Views
2 replies
0 likes
Please help me I want to leave my friends plan and start my own
Please help me I want to leave my friends plan and start my own
Visitor
22837 Views
7 replies
0 likes
Hola, Si elimino a un familiar de mi Spotify Premium plan familiar, le llega algun tipo de notificacion? Gracias. ---- Hello, If I remove a family member from my Spotify Premium for family, will this person get notified? Thanks.
Hola, Si elimino a un familiar de mi Spotify Premium plan familiar, le llega algun tipo de notificacion? Gracias. ---- Hello, If I remove a family member ...
Visitor
15714 Views
9 replies
0 likes
PlanPremium DuoCountryUSA My Question or IssueI was previously enrolled Solo on a Premium Plan & was targeted with a 3 month trial for Audiobooks+ which I bought into. After enrolling, I was then targeted with a 3 month trial for Premium Duo. I decid...
Plan Premium Duo Country USA My Question or Issue I was previously enrolled Solo on a Premium Plan & was targeted with a 3 month trial for Audiobooks+ which I bought into. ...
Moderator
851 Views
1 replies
0 likes
How to pay for friend in platform?
How to pay for friend in platform?
Spotify Star
484 Views
1 replies
1 likes
Good afternoon Spotify representatives. On December 19th, I purchased a Spotify package and paid the 21.53 soles they were charging. Since then, I haven't been able to listen to music because my account is no longer working. I was traveling and wante...
Good afternoon Spotify representatives. On December 19th, I purchased a Spotify package and paid the 21.53 soles they were charging. Since then, I haven't been able to listen to music because...
Moderator
333 Views
1 replies
0 likes
It's simple "Play what I select. " For example I select the album Quadrapenia by The Who. I want that album, start to finish, in the order it appears on the album. This is a rock opera it has a narrative. Don't mix in any other songs no matter how ap...
It's simple "Play what I select. " For example I select the album Quadrapenia by The Who. I want that album, start to finish, in the order it appears on the album. This is a rock opera it has a narra...
Visitor
1982 Views
5 replies
0 likes
Among many other shortcomings, Spotify is completely ignorant of UK address formatting and insists users input addresses in an non-standard scheme that does not match reality. This makes Spotify's UX unfriendly to high-paying family premium users who...
Among many other shortcomings, Spotify is completely ignorant of UK address formatting and insists users input addresses in an non-standard scheme that does not match reality. This makes Spo...
134 Views
0 replies
0 likes
PlanFamily PremiumCountrySpain DeviceGoogle Pixel 4A, Macbook Pro 2020Operating SystemAndroid 11, MacOS Catalina My Question or IssueSince some weeks ago, I am receiving an error message saying that the payment with the credit card was not possible.I...
Plan Family Premium Country Spain Device Google Pixel 4A, Macbook Pro 2020 Operating System Android 11, MacOS Catalina My Question or Issue Since some weeks ago, I am receivi...
Newbie
1457 Views
6 replies
4 likes
Hi,I’ve been an active Spotify user for many years and I use the platform every day. I really enjoy the service, but I feel disappointed that most recent promotions are targeted only at new users or accounts that haven’t had Premium for a while.Long-...
Hi, I’ve been an active Spotify user for many years and I use the platform every day. I really enjoy the service, but I feel disappointed that most recent promotions are targeted only at new users o...
Newbie
1395 Views
2 replies
1 likes
PlanPremiumCountryAustralia moving to Ireland My Question or IssueI am originally from Australia but am studying in Ireland and am wanting to switch to a Student Premium subscription. I have a Wise card in order to have a card in Euros here in Irelan...
Plan Premium Country Australia moving to Ireland My Question or Issue I am originally from Australia but am studying in Ireland and am wanting to switch to a Student Premium subscription...
Casual Listener
5198 Views
6 replies
2 likes
Dear Community, I have a 12-month gift card and would like to use the three free trial months beforehand. Is it possible to add the gift card balance to my account after activating the trial months, so that after the trial period ends, the balance is...
Dear Community, I have a 12-month gift card and would like to use the three free trial months beforehand. Is it possible to add the gift card balance to my account after activating ...
Spotify Star
1151 Views
1 replies
0 likes
PlanPremiumCountryIndonesiaDevice-Operating System- My Question or Issueso the thing is I forgot to check my account's balance, the payment failed, I rushed to make my balance eligible again, then spotify asked me to add another payment methodActuall...
Plan Premium Country Indonesia Device - Operating System - My Question or Issue so the thing is I forgot to check my account's balance, the payment failed, I rushed to make my ...
Moderator
1979 Views
5 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
231 Views
1 replies
0 likes
PlanPremium DuoCountryGermanyDevice(iPhone XR, Samsung 10e, Windows PC)Operating System(latest mobile Versions, Windows 11)My Question or IssueMy wife and me have a Premium Duo subscription. I´m the plan manager.When my wife trys to request audiobook...
Plan Premium Duo Country Germany Device (iPhone XR, Samsung 10e, Windows PC) Operating System (latest mobile Versions, Windows 11) My Question or Issue My wife and me have a Premium Duo ...
Spotify Star
943 Views
1 replies
1 likes
PlanPremium Duo CountryUSA My Question or IssueI've received 2 separate emails from Spotify offering the Duo plan at $11.99/mo for up to 3 months. No matter what I do when I click the link, the promo pricing does not show up and instead it only offer...
Plan Premium Duo Country USA My Question or Issue I've received 2 separate emails from Spotify offering the Duo plan at $11.99/mo for up to 3 months. No matter what I do ...
Casual Listener
730 Views
5 replies
0 likes
Хочу вернуть деньги за подписку, потому что не нуждаюсь в ней
Хочу вернуть деньги за подписку, потому что не нуждаюсь в ней
Visitor
3518 Views
6 replies
0 likes
PlanPremium with Hulu+ (with ad)CountryUSA DevicePixel 6Operating System My Question or IssueI have an individual premium account with hulu for $11.99 monthly. I want to upgrade to Duo to add my sister. Is it possible to do while also keeping the Hul...
Plan Premium with Hulu+ (with ad) Country USA Device Pixel 6 Operating System My Question or Issue I have an individual premium account with hulu for $11.99 monthly. I...
Casual Listener
729 Views
2 replies
0 likes
as the title says im wondering if i could keep my downloaded playlist after my premium trial ends
as the title says im wondering if i could keep my downloaded playlist after my premium trial ends
Spotify Star
545 Views
1 replies
0 likes
