Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 146908 Views
- 99 replies
- 12 likes
- 146908 Views
- 99 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 16970 Views
- 27 replies
- 4 likes
- 16970 Views
- 27 replies
- 4 likes
I signed up for individual premium but want to change it to duo premium
how do I change my plan from premium individual to premium duo?
- how do I change my plan from premium individual to premium duo?
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- Spotify Star
- 181 Views
- 1 replies
- 1 likes
- 181 Views
- 1 replies
- 1 likes
My payment is not reflected
My bank account confirmed the payment but in Spotify isn't reflected
- My bank account confirmed the payment but in Spotify isn't reflected
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- Spotify Star
- 106 Views
- 1 replies
- 0 likes
- 106 Views
- 1 replies
- 0 likes
Combine two individual accounts into a family account
I have been paying for my son's individual account for years. Recently I got a premium account. How do I combine the accounts into a family account?
- I have been paying for my son's individual account for years. Recently I got a premium account. How do I combine the accounts into a family account?
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- Spotify Star
- 238 Views
- 1 replies
- 0 likes
- 238 Views
- 1 replies
- 0 likes
ESTOY PAGANDO PREMIUM IN DIVIDUAL Y TENGO SPOTY GRATIS
NO TENGO PREMIUM INDIVIDUAL PERO SI LO ESTOY PAGANDO
- NO TENGO PREMIUM INDIVIDUAL PERO SI LO ESTOY PAGANDO
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- Spotify Star
- 119 Views
- 1 replies
- 0 likes
- 119 Views
- 1 replies
- 0 likes
Trial Premium plan lasted under 24hr!
Started a 3 months trial via H&M app, but my Premium status had reversed back to Free plan for in less than a day. All future payment details ented correctly, got email confirmation (see attachment) Plan Premium 3 mth trial Country Uk Device (OnePlus...
- Started a 3 months trial via H&M app, but my Premium status had reversed back to Free plan for in less than a day. All future payment details ented correctly, got email confirmation (see attachme...
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- Spotify Star
- 157 Views
- 1 replies
- 0 likes
- 157 Views
- 1 replies
- 0 likes
Solved!! Keep downloaded songs after getting back to Spotify Free ?
Hi, I wonder if it's possible to download a playlist during free trial or premium and then keep the downloaded music accessible after the trial has ended or I got back to Spotify free. Thank you in advance.
- Hi, I wonder if it's possible to download a playlist during free trial or premium and then keep the downloaded music accessible after the trial has ended or I got back to Spotify free. Thank y...
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- Not applicable
- 727 Views
- 4 replies
- 0 likes
- 727 Views
- 4 replies
- 0 likes
Solved!! Spotify charged my card without upgrading my account. (Using PayPal)
I used PayPal to pay to upgrade to a premium account. My account was charged, but no upgrade was issued. After being charged and going back the Spotify payment dashboard, a red banner at the top showed that the payment has failed, despite charging my...
- I used PayPal to pay to upgrade to a premium account. My account was charged, but no upgrade was issued. After being charged and going back the Spotify payment dashboard, a red banner at the top...
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- Gig Goer
- 152 Views
- 1 replies
- 0 likes
- 152 Views
- 1 replies
- 0 likes
Superuser Contribution Air miles Gift cards
PlanFree/PremiumCountryI redeemed my airmiles for 9 $10 gift cards. The first 4 codes went through fine and the last 5 keep giving me an error message saying that I can't redeem them on a premium account. I currently have an individual premium subscr...
- Plan Free/Premium Country I redeemed my airmiles for 9 $10 gift cards. The first 4 codes went through fine and the last 5 keep giving me an error message saying that I can't redeem them on a premi...
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- Moderator
- 120 Views
- 1 replies
- 0 likes
- 120 Views
- 1 replies
- 0 likes
can phone's country settings interfere with DUO plan?
PlanDUOCountryNetherlands DeviceiPhone / Samsung My Question or IssueI want to take the DUO plan with my partner. We live on the same address, but her Phone country setting is not the same as mine and we can't change this for other reasons. She has a...
- Plan DUO Country Netherlands Device iPhone / Samsung My Question or Issue I want to take the DUO plan with my partner. We live on the same address, but her Phone ...
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- Spotify Star
- 117 Views
- 1 replies
- 0 likes
- 117 Views
- 1 replies
- 0 likes
abo duo
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuecan I add another member to my subs. even if the other user is in another country??
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue can I a...
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- Spotify Star
- 151 Views
- 1 replies
- 0 likes
- 151 Views
- 1 replies
- 0 likes
Superuser Contribution Vivo Spotify Premium
Olá, bom dia! Estou com dificuldades de obter a assinatura do Spotify Premium pela minha operadora Vivo. Poderiam me ajudar?
- Olá, bom dia! Estou com dificuldades de obter a assinatura do Spotify Premium pela minha operadora Vivo. Poderiam me ajudar?
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- Visitor
- 460 Views
- 3 replies
- 0 likes
- 460 Views
- 3 replies
- 0 likes
Superuser Contribution Credit card country vs. account country
Hi, I tried to register for a premium account, but when it comes to payment detail I'm not able to enter the credit card details (I only get the message 'Your payment method does not match your country')So, I'm living in Austria, but due to the near ...
- Hi, I tried to register for a premium account, but when it comes to payment detail I'm not able to enter the credit card details (I only get the message 'Your payment method does not match your count...
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- Visitor
- 6613 Views
- 11 replies
- 1 likes
- 6613 Views
- 11 replies
- 1 likes
Ads with premium
PlanPremiumCountryNorway DeviceSamsung S21Operating SystemAndroid My Question or IssueI've had premium for years with no issues, now I have started getting 20 second ads between podcast episodes? Its not the usual ads that are part of the podcast epi...
- Plan Premium Country Norway Device Samsung S21 Operating System Android My Question or Issue I've had premium for years with no issues, now I have started getting 20 second...
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- Spotify Star
- 269 Views
- 1 replies
- 0 likes
- 269 Views
- 1 replies
- 0 likes
Superuser Contribution use spotify premium code
when using the code for spotify premium it says to contact customer service the code is for egypt my account is set to egypt region same as ip addressPlanPremiumCountryegyptDeviceiphone 11Operating Systemios 18
- when using the code for spotify premium it says to contact customer service the code is for egypt my account is set to egypt region same as ip address Plan Premium Country egypt Device iphone 1...
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- Moderator
- 158 Views
- 1 replies
- 0 likes
- 158 Views
- 1 replies
- 0 likes
Can I change my plan as member of duo plan?
I’m a member of a duo plan with my now ex who is the plan manager and I’d prefer not to have communication with him. I’ve tried to change my plan but I get a message to contact my plan manager…there are no options to change to a free plan only to can...
- I’m a member of a duo plan with my now ex who is the plan manager and I’d prefer not to have communication with him. I’ve tried to change my plan but I get a message to contact my plan manager…there ...
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- Spotify Star
- 2886 Views
- 1 replies
- 0 likes
- 2886 Views
- 1 replies
- 0 likes
Premium duo question
Hi, I have had premium for a while now. 3 days ago I changed my subscription to premium duo and added my husband on. Problem is he wants to listen to a specific audio book, on my phone (iPhone 13) it is included , on his phone (Samsung) it is not inc...
- Hi, I have had premium for a while now. 3 days ago I changed my subscription to premium duo and added my husband on. Problem is he wants to listen to a specific audio book, on my phone (iPhone...
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- Casual Listener
- 160 Views
- 2 replies
- 0 likes
- 160 Views
- 2 replies
- 0 likes
What are the actual criteria to be eligible for a basic plan in 2025?
I'm currently a Premium Individual subscriber in the US and started with a free trial before now paying the present Premium rate for 1 month. The official FAQ seems to suggest I should be eligible for a comparable basic plan now, though it does not a...
- I'm currently a Premium Individual subscriber in the US and started with a free trial before now paying the present Premium rate for 1 month. The official FAQ seems to suggest I should be eligi...
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- Spotify Star
- 231 Views
- 1 replies
- 0 likes
- 231 Views
- 1 replies
- 0 likes
Solved!! Switching to a basic plan
PlanPremiumCountryUnited KingdomDevicePCOperating SystemWindows 11My Question or IssueI am struggling to change to a basic plan because i don't listen to audio books, however i don't the option anywhere, and i don't think i have ever bought a basic p...
- Plan Premium Country United Kingdom Device PC Operating System Windows 11 My Question or Issue I am struggling to change to a basic plan because i don't listen to audio books, however i don'...
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- Spotify Star
- 227 Views
- 1 replies
- 0 likes
- 227 Views
- 1 replies
- 0 likes
Why am I still hearing ads and commercials now that I have premium?
I ordered Spotify premium 3 days ago on 9/8/24, but I still hear ads and commercials all the time. When do these ads stop because I thought premium would have no ads?
- I ordered Spotify premium 3 days ago on 9/8/24, but I still hear ads and commercials all the time. When do these ads stop because I thought premium would have no ads?
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- Visitor
- 207 Views
- 2 replies
- 0 likes
- 207 Views
- 2 replies
- 0 likes
Superuser Contribution Anulé mi suscripción premium y me han cobrado no puedo entrar a mi cuenta n
En el mes de diciembre aproximadamente no recuerdo la fecha exacta anulé la suscripción premium de Spotify se supone que este mes no me cobraban pero me di con la sorpresa que el día de hoy me han descontado de mi tarjeta La suscripción Spotify cance...
- En el mes de diciembre aproximadamente no recuerdo la fecha exacta anulé la suscripción premium de Spotify se supone que este mes no me cobraban pero me di con la sorpresa que el día de hoy me han de...
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- Moderator
- 117 Views
- 1 replies
- 0 likes
- 117 Views
- 1 replies
- 0 likes