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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

149221 Views

69 replies

10 likes

Premium for Family
  • 149221 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

94762 Views

89 replies

4 likes

  • 94762 Views
  • 89 replies
  • 4 likes

Solved!!Superuser Contribution Your plan information widget is unavailable, and we are working on it. Please go to subscriptions to

Plan Premium Country USA Device iPhones, windows desktop, every device I have tried Operating System (iOS 18.7.1, Windows 11 home. My Question or Issue Recently left my spouses duo plan so I could start my own and become the plan manager so I can get...

Casual Listener

Plan Premium Country USA   Device iPhones, windows desktop, every device I have tried Operating System (iOS 18.7.1, Windows 11 home.   My Question or Issue Recently le...

egpineda_26

Visitor

1180 Views

5 replies

0 likes

Account
Premium
  • 1180 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify Premium 3-month free trial not working.

I'm trying to get the Spotify Premium 3-month free trial, but every time I enter in my information and click on "Start my Spotify Premium," it goes back up to the top and shows an error message. "Something went wrong. Please try again." I have cleare...

Visitor

I'm trying to get the Spotify Premium 3-month free trial, but every time I enter in my information and click on "Start my Spotify Premium," it goes back up to the top and shows an error message. "Som...

Norah3

Visitor

5764 Views

6 replies

0 likes

  • 5764 Views
  • 6 replies
  • 0 likes

How to upgrade my Hulu to no ads

Currently I have Hulu through Spotify and my Hulu has ads. How can I upgrade to no ads on Hulu with my plan?

Visitor

Currently I have Hulu through Spotify and my Hulu has ads. How can I upgrade to no ads on Hulu with my plan?

SBreed

Newbie

7191 Views

2 replies

0 likes

  • 7191 Views
  • 2 replies
  • 0 likes

Country and payment method don't match

Plan: PremiumCountry: IndiaDevice: iPhone 14 Pro Max My Question or Issue: Keep getting these emails - Update your payment method to keep Premium. Your Premium subscription will be cancelled in 30 days as we believe the country you bought your subscr...

Newbie

Plan: Premium Country: India Device: iPhone 14 Pro Max   My Question or Issue: Keep getting these emails - Update your payment method to keep Premium. Your Premium subscriptio...

Klod51

Visitor

9144 Views

2 replies

0 likes

  • 9144 Views
  • 2 replies
  • 0 likes

I would like to subscribe for my relative living in another country.

i live in Australia. My relative lives in Botswana.Can I pay for his account from here? PlanPremiumCountryBotswanaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemWindows 10 or android

Newbie

i live in Australia. My relative lives in Botswana. Can I pay for his account from here?   Plan Premium Country Botswana Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Opera...

Billy-J

Spotify Star

289 Views

1 replies

0 likes

  • 289 Views
  • 1 replies
  • 0 likes

Superuser Contribution Gift cards - can't find

I haven't found them in any of my local stores either. I think they just stopped. It has been months and still nothing....

Visitor

I haven't found them in any of my local stores either. I think they just stopped. It has been months and still nothing...😒. 

Ivelina

Moderator

4660 Views

1 replies

0 likes

  • 4660 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to play multiple streams on different devices

PlanIndividual PremiumCountry USA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue: I have an individual premium plan. My wife uses the account as well. How can I li...

Visitor

Plan Individual Premium Country USA   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issu...

rawbengal

Newbie

24956 Views

8 replies

2 likes

  • 24956 Views
  • 8 replies
  • 2 likes

Unable to subscribe to premium saying I'm not eligible for that plan

I'm trying to get the premium offer available right now for 399rs for 12 months.When I click get plan they redirect me and show that I'm not eligible for the plan ..here are other plansPlanFreeCountryIndiaDeviceRealme narzo 70 proOperating SystemAndr...

Visitor

I'm trying to get the premium offer available right now for 399rs for 12 months. When I click get plan they redirect me and show that I'm not eligible for the plan ..here are other plans Plan Free...

Danika07

Newbie

985 Views

3 replies

0 likes

  • 985 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Unable to Make Payments via Airtel in Bangladesh

Plan Premium Country Bangladesh Device (S23 Ultra and PC) Operating System (Android 14 and Windows 11) My Question or Issue I am unable to make payments by Airtel in Bangladesh, which I was previously using successfully. When I enter my Airtel number...

Casual Listener

Plan Premium Country Bangladesh Device (S23 Ultra and PC) Operating System (Android 14 and Windows 11)   My Question or Issue I am unable to make payments by Airtel in Bangla...

artsolo

Newbie

5375 Views

22 replies

2 likes

  • 5375 Views
  • 22 replies
  • 2 likes

Superuser Contribution Student Individual to Premium Individual to Basic Individual

Hi, I recently had to change my subscription from Student Individual to Premium Individual after four years. I don't listen to audiobooks, so I'd like to cancel this subscription and change to Basic Individual, but it's not listed anywhere. I should ...

Visitor

Hi,    I recently had to change my subscription from Student Individual to Premium Individual after four years. I don't listen to audiobooks, so I'd like to cancel this subscription and c...

Joan

Moderator

860 Views

1 replies

0 likes

  • 860 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Downgrade Premium Duo to Basic Duo

Hi,I wish to downgrade from Premium Duo to Basic Duo as I do not want or use audiobooks.I can't seem to find this option when I try to change plans.

Regular

Hi, I wish to downgrade from Premium Duo to Basic Duo as I do not want or use audiobooks. I can't seem to find this option when I try to change plans.

matt104

Casual Listener

3861 Views

12 replies

0 likes

  • 3861 Views
  • 12 replies
  • 0 likes

Gift Cards

Hi, I was given a gift card 2 years ago for Spotify and 1 year ago. Neither time the code worked..... A relative gave them to me as a present so it feels pretty crappy they bough them and they don't work. Anything else I can do? Any recoures? I have ...

Casual Listener

Hi,   I was given a gift card 2 years ago for Spotify and 1 year ago.  Neither time the code worked..... A relative gave them to me as a present so it feels pretty crappy they bough them ...

ribezaz

Spotify Star

657 Views

1 replies

1 likes

  • 657 Views
  • 1 replies
  • 1 likes

Billing premium family

PlanPremiumCountryIndiaDevice(Windows -11,iPhone 15)My Question or IssueI'm not able to bill premium though google play services neither on windows nor my iPhone. How can I bill using google play???

Visitor

Plan Premium Country India Device (Windows -11,iPhone 15) My Question or Issue I'm not able to bill premium though google play services neither on windows nor my iPhone. How can I bill using g...

Maxim

Spotify Star

241 Views

1 replies

0 likes

Premium for Family
  • 241 Views
  • 1 replies
  • 0 likes

Is there a military or low income discount offered?

Hoping Spotify offers discounts for military or low income users like many others do.

Visitor

Hoping Spotify offers discounts for military or low income users like many others do.

TheHat-1

Visitor

2115 Views

3 replies

2 likes

  • 2115 Views
  • 3 replies
  • 2 likes

Solved!!Superuser Contribution Finding Hulu with Premium

I currently have the individual premium plan, it changed from the student plan when I graduated. I currently still have hulu with my plan. Will I lose it with the price increase that's happening? Hulu isn't listed with what's included on the spotify ...

Visitor

I currently have the individual premium plan, it changed from the student plan when I graduated. I currently still have hulu with my plan. Will I lose it with the price increase that's happening? Hul...

wsamples

Newbie

48921 Views

39 replies

1 likes

  • 48921 Views
  • 39 replies
  • 1 likes

E-GIFT CARD 12 MONTH SUBSCRIPTION (UK)

I purchased an e- gift card for 12 months of Spotify Premium for my daughter. Through no fault of my own, an email with the redemption code was never received. I have provided proof of purchase and the serial number of the ID gift card to Spotify sup...

Visitor

I purchased an e- gift card for 12 months of Spotify Premium for my daughter. Through no fault of my own, an email with the redemption code was never received.   I have provided proof of purch...

683 Views

0 replies

0 likes

  • 683 Views
  • 0 replies
  • 0 likes

Solved!! Charged for Hulu

Hey yall. I’ve discovered that I am being charged the monthly $7 for Spotify Student Premium, which claims to include Hulu with ads for free. However, I am also being charged $9/month for Hulu, and my Hulu account just says to adjust the plan through...

Newbie

Hey yall. I’ve discovered that I am being charged the monthly $7 for Spotify Student Premium, which claims to include Hulu with ads for free. However, I am also being charged $9/month for Hulu, and m...

Kswaswa

Visitor

2139 Views

3 replies

1 likes

  • 2139 Views
  • 3 replies
  • 1 likes

Superuser Contribution Price hike after 22/10/25, my next bill date 13/11/25 Premium Individual but still showing £11.99

Money Saving Expert site says price hike on next billing date after 22/10/25. I'm on Premium Individual subscription and my next billing date is 13/11/25 but this still shows as £11.99.

Newbie

Money Saving Expert site says price hike on next billing date after 22/10/25.  I'm on Premium Individual subscription and my next billing date is 13/11/25 but this still shows as £11.99.

Vasil

Moderator

462 Views

1 replies

0 likes

  • 462 Views
  • 1 replies
  • 0 likes

Superuser Contribution Chaning from Premium Duo to Basic Duo not working

When trying to change from Premium Duo to Basic Duo it always says "Something went wrong, please try again later". I tried different browser and incognito mode and all that stuff.

Visitor

When trying to change from Premium Duo to Basic Duo it always says "Something went wrong, please try again later".   I tried different browser and incognito mode and all that stuff.  

MihailY

Moderator

288 Views

1 replies

0 likes

  • 288 Views
  • 1 replies
  • 0 likes