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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
67261 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132590 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
67931 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
250825 Views
154 replies
13 likes
I subscribed for premium spotify plan but it did not upgrade my plan however I was charged and the payment was successful
I subscribed for premium spotify plan but it did not upgrade my plan however I was charged and the payment was successful
Moderator
1024 Views
3 replies
0 likes
I paid for premium on the 28th of April, It is now 17th of May and the premium has ended. Is it supposed to do this? I paid for a FULL month of premium. I am very upset especially since I can’t afford premium anymore
I paid for premium on the 28th of April, It is now 17th of May and the premium has ended. Is it supposed to do this? I paid for a FULL month of premium. I am very upset especially since I can’t affor...
Visitor
2404 Views
9 replies
0 likes
Boa tarde! O primeiro pagamento do Spotify Premium duo que eu fiz foi via Pix, passado um mês que venceu dia 10/12, eu não tinha saldo suficiente. Mais paguei com a mesma chave Pix que eu fiz da primeira vez, vai consultar o pagamento?
Boa tarde! O primeiro pagamento do Spotify Premium duo que eu fiz foi via Pix, passado um mês que venceu dia 10/12, eu não tinha saldo suficiente. Mais paguei com a mesma chave Pix que eu fiz da prim...
Moderator
2202 Views
8 replies
0 likes
Do both people on duo have to listen to the same things
Do both people on duo have to listen to the same things
Community Legend
758 Views
1 replies
0 likes
I'm paying full price for a premium family account to get rid of adverts yet I'm still getting them when I listen to podcasts. Is this a bug? The entire point of paying for premium is to get rid of ads entirely.
I'm paying full price for a premium family account to get rid of adverts yet I'm still getting them when I listen to podcasts. Is this a bug? The entire point of paying for premium is to get rid of a...
Visitor
15484 Views
14 replies
5 likes
Dear Spotify Customer Support,I am writing to formally express my dissatisfaction with the recent experience I had with your service regarding my Premium Family subscription.Due to a compromised credit card, I had to cancel the card previously linked...
Dear Spotify Customer Support, I am writing to formally express my dissatisfaction with the recent experience I had with your service regarding my Premium Family subscription. Due to a compromised ...
Newbie
354 Views
1 replies
1 likes
PlanPremium StudentCountryIndia DeviceMoto Edge 50 Ultra, Asus TUF A15 LaptopOperating SystemAndroid 15, Windows 11 My Question or IssueMy Premium Student subscription was recently cancelled due to a payment failure with my automatic UPI mandate. Whe...
Plan Premium Student Country India Device Moto Edge 50 Ultra, Asus TUF A15 Laptop Operating System Android 15, Windows 11 My Question or Issue My Premium Student subscription...
Casual Listener
2671 Views
11 replies
2 likes
I received an email that my premium plan will increase. I noticed that the new premium plan does not offer Hulu access. If I do nothing, will I remain having access to Hulu?
I received an email that my premium plan will increase. I noticed that the new premium plan does not offer Hulu access. If I do nothing, will I remain having access to Hulu?
Visitor
1981 Views
3 replies
0 likes
Tried entering the gift card PIN...considered that the 0 might be an O. Upper case I in there as well but pretty sure it is an uppercase I (eye). How many tries until I'm outta tries. Does it cue me that I'm out of tries? Why is this always so diffic...
Tried entering the gift card PIN...considered that the 0 might be an O. Upper case I in there as well but pretty sure it is an uppercase I (eye). How many tries until I'm outta tries. Does it cue ...
Visitor
1414 Views
3 replies
0 likes
I just signed up for Duo.How can I change it so my wife is the plan manager and not me?She will be using audiobooks, not me. Thank you
I just signed up for Duo. How can I change it so my wife is the plan manager and not me? She will be using audiobooks, not me. Thank you
Community Legend
311 Views
1 replies
0 likes
Hi everyone! I’m posting here for advice after hitting a dead end with Spotify support. I recently discovered that my bank account has been used since 2018 (possibly earlier) to pay for a Spotify subscription I never authorized and wasn’t even aware ...
Hi everyone! I’m posting here for advice after hitting a dead end with Spotify support. I recently discovered that my bank account has been used since 2018 (possibly earlier) to pay...
Casual Listener
399 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHave a new credit card but can only update 'one time' purchases with new details. Can't find ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Have a ...
Moderator
353 Views
2 replies
0 likes
My Question or Issue Won't let me upgrade from premium to duo no matter what I do. Why?
My Question or Issue Won't let me upgrade from premium to duo no matter what I do. Why?
Casual Listener
2873 Views
6 replies
1 likes
I canceled my subscription and I just want a refund
I canceled my subscription and I just want a refund
Not applicable
537 Views
2 replies
0 likes
how do I change my plan from premium individual to premium duo?
how do I change my plan from premium individual to premium duo?
Moderator
1831 Views
3 replies
1 likes
does anyone know…. if I currently have a premium plan but want to pause it for a while will all my playlists be deleted? Or will they stay and I’ll just have ads throughout??
does anyone know…. if I currently have a premium plan but want to pause it for a while will all my playlists be deleted? Or will they stay and I’ll just have ads throughout??
Community Legend
2869 Views
3 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Community Legend
1089 Views
3 replies
0 likes
I currently have a family premium Account, but want to change to Duo.What happens to the other members access and playlists etc?
I currently have a family premium Account, but want to change to Duo. What happens to the other members access and playlists etc?
Community Legend
950 Views
3 replies
0 likes
I have been checking out the advertisement for 59 rs for 3 months popping up every now and then. It says that I am not eligible. Why is the advert still popping up ? It's misleading.PlanFreeCountryIndiaDeviceVivo T3 Ultra(iPhone 8, Samsung Galaxy 9, ...
I have been checking out the advertisement for 59 rs for 3 months popping up every now and then. It says that I am not eligible. Why is the advert still popping up ? It's misleading. Plan Free Cou...
Spotify Star
276 Views
1 replies
0 likes
PlanpremiumCountryAustraliaDeviceCHromebook - would like to download some songs to listen to while swimmingOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan premium Country Australia Device CHromebook - would like to download some songs to listen to while swimming Operating System (iOS 10, Android Oreo, Windows 10,etc.) ...
Spotify Star
341 Views
2 replies
0 likes
