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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75552 Views
20 replies
101 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140509 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
81047 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
270961 Views
159 replies
13 likes
PlanPremiumCountryUnited States Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI payed for my Spotify premium and had the money get withdrawn from my account on 12/...
Plan Premium Country United States Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question o...
Spotify Star
234 Views
1 replies
0 likes
Hi HappyDee.I have had a similar issue.I have a duo plan but don't know how to send an invite ? I am not friendswith anyone on social media as o f yet.
Hi HappyDee. I have had a similar issue. I have a duo plan but don't know how to send an invite ? I am not friends with anyone on social media as o f yet.
Spotify Star
2279 Views
18 replies
0 likes
I got a notification this morning saying I could get two moths duo for free. I wasn't sure if my girlfriend wanted it so I dismissed it for now and asked her. She's down to try it and maybe keep the plan going if she likes Spotify.. But now when I go...
I got a notification this morning saying I could get two moths duo for free. I wasn't sure if my girlfriend wanted it so I dismissed it for now and asked her. She's down to try it and ...
Spotify Star
8965 Views
4 replies
1 likes
How do you change Duo subscription to Family subscription?
How do you change Duo subscription to Family subscription?
Spotify Star
310 Views
1 replies
0 likes
El titular del plan dúo con el que cuento perdió su cuenta para acceder y no puede iniciar sesión en spotify, ¿hay alguna forma de que pueda ser yo el nuevo titular del plan?
El titular del plan dúo con el que cuento perdió su cuenta para acceder y no puede iniciar sesión en spotify, ¿hay alguna forma de que pueda ser yo el nuevo titular del plan?
Spotify Star
1045 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIf I redeem 2 or more codes the months add up?
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue If I re...
Roadie
491 Views
1 replies
0 likes
Hi, i want to subscribe to spotify premium duo without the free trial, is there a way to do it ? Im in Quebec so i can't subscribe to premium with a free trial. Thank you !
Hi, i want to subscribe to spotify premium duo without the free trial, is there a way to do it ? Im in Quebec so i can't subscribe to premium with a free trial. Thank you !
Spotify Legend
782 Views
6 replies
1 likes
PlanPremium 3 months for 9.99Country Devicechromebook and pixel phoneOperating Systemchrome os, android os i've tried to buy the plan on my phone and on my laptop... and both ways aren't working.. i've even tried different payment methods.. it just s...
Plan Premium 3 months for 9.99 Country Device chromebook and pixel phone Operating System chrome os, android os i've tried to buy the plan on my phone and on my laptop....
Moderator
4582 Views
16 replies
2 likes
desactivaron mi cuenta, no entiendo porque si se hice el cargo correspondiente a la tarjeta obviamente me cobraron y después de tres días desactivaron mi cuenta....ayuda!!!PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 20...
desactivaron mi cuenta, no entiendo porque si se hice el cargo correspondiente a la tarjeta obviamente me cobraron y después de tres días desactivaron mi cuenta....ayuda!!! Plan Free/Premium Count...
Moderator
359 Views
1 replies
0 likes
I’ve had Spotify premium for over a year and it all of a sudden stopped working. I’ve paid in full every month and I’m not sure why it stopped. I have a long car ride tomorrow and would love to have it working again
I’ve had Spotify premium for over a year and it all of a sudden stopped working. I’ve paid in full every month and I’m not sure why it stopped. I have a long car ride tomorrow and would love to have ...
Moderator
670 Views
4 replies
1 likes
We have 2 premium Duo accounts.1 for me and my wife, and 1 for my kids.I like to combine this into a premium family.But how does this work?Do we have to cancel all duo's?And will my kids lose their music if we do this?It's not really clear to me.
We have 2 premium Duo accounts. 1 for me and my wife, and 1 for my kids. I like to combine this into a premium family. But how does this work? Do we have to cancel all duo's? And will my kids lo...
Community Legend
904 Views
5 replies
0 likes
PlanStudent PremiumCountryUSDeviceHp LaptopOperating SystemWindows My Question or IssueI reactivate my Spotify student account. Showtime has never given me issues. But, Hulu has. Last year I went through the proper avenue to log into my pre-existing ...
Plan Student Premium Country US Device Hp Laptop Operating System Windows My Question or Issue I reactivate my Spotify student account. Showtime has never given me issues. But, Hulu ...
Spotify Star
340 Views
1 replies
0 likes
good morning. I wanted to know. I have a premium subscription. but I want to change to a family one, if I have already paid the premium, should I wait for the next month?
good morning. I wanted to know. I have a premium subscription. but I want to change to a family one, if I have already paid the premium, should I wait for the next month?
Spotify Star
329 Views
1 replies
0 likes
I originally had the family plan for R99, but all of a sudden I lost my entire playlist. I have gotten a new subscription for R59.99, but I am still paying for the first account
I originally had the family plan for R99, but all of a sudden I lost my entire playlist. I have gotten a new subscription for R59.99, but I am still paying for the first account
Spotify Star
248 Views
1 replies
0 likes
hi all, i was checking my recent transactions earlier and i noticed that spotify had changed from its usual “Spotify USA” name to just “Spotify” and when i tried comparing both merchant info, the “Spotify” one came up with an address to a house in Ne...
hi all, i was checking my recent transactions earlier and i noticed that spotify had changed from its usual “Spotify USA” name to just “Spotify” and when i tried comparing both merchant info, the “Sp...
Spotify Star
350 Views
1 replies
0 likes
Good morning, I've been paying for a couple of months I cannot seem to log in to my account. My ex used the account while we were together, could it be that he is still signed in?
Good morning, I've been paying for a couple of months I cannot seem to log in to my account. My ex used the account while we were together, could it be that he is still signed in?
Moderator
295 Views
1 replies
0 likes
I just upgraded my Spotify Premium account to Premium Duo, but I'm unable to invite any members into the family. My account information still displays that I'm a part of the Premium Individual plan.
I just upgraded my Spotify Premium account to Premium Duo, but I'm unable to invite any members into the family. My account information still displays that I'm a part of the Premium Individual plan.
Moderator
486 Views
2 replies
0 likes
PlanPremiumCountryThe Netherlands DeviceMacbook Air 2020Operating SystemVentura 13.0 My Question or IssueMy student subsciption suddenly changed to a normal individual one without me doing anything. I am still a student, why did my subscription chang...
Plan Premium Country The Netherlands Device Macbook Air 2020 Operating System Ventura 13.0 My Question or Issue My student subsciption suddenly changed to a normal individual...
Spotify Star
239 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Community Legend
684 Views
1 replies
0 likes
Bonjour,J'ai résilié mon option spotify premium chez Bouygues Telecom car je voulais passer à l'abonnement duo ou famille et il fallait au préalable me désabonner de mon premium chez Bouygue. Cela a été fait. Je ne suis plus facturé chez Bouygue et j...
Bonjour, J'ai résilié mon option spotify premium chez Bouygues Telecom car je voulais passer à l'abonnement duo ou famille et il fallait au préalable me désabonner de mon premium chez Bouygue. Cela ...
Moderator
1111 Views
1 replies
0 likes
