Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
PlanFree/PremiumCountryPhilippines I recently cancelled my premium subscription that I paid using credit card in hopes of subscribing to a duo plan but when I'm about to pay already, credit card payment is not available.
Regular
Plan Free/Premium Country Philippines I recently cancelled my premium subscription that I paid using credit card in hopes of subscribing to a duo plan but when I'm about to pay already, c...
OneByBoo
Roadie
512 Views
1 replies
0 likes
Can you please add bank transfer?
Newbie
Can you please add bank transfer?
OneByBoo
Roadie
394 Views
1 replies
0 likes
Plan - FreeCountry - IndiaDevice - Xiaomi Mi A3Operating System - Android 11 My Question or Issue -I am having problem in adding my credit card details to my Spotify account. In the website, the instructions read as follows"Under Your plan, click UPD...
Visitor
Plan - Free Country - India Device - Xiaomi Mi A3 Operating System - Android 11 My Question or Issue - I am having problem in adding my credit card details to my...
OneByBoo
Roadie
409 Views
1 replies
0 likes
I just got a message from my bank stating that i have been deducted by spotify but what bothered me is that i had paid this month charges is there any way you can solve this error?Thanks.
Casual Listener
I just got a message from my bank stating that i have been deducted by spotify but what bothered me is that i had paid this month charges is there any way you can solve this err...
CarlosE
Spotify Legend
996 Views
3 replies
0 likes
PlanPremiumCountryIndiaMy Question or IssueI dont have any subscription options available for my account anymore. Is this now standard for India? I had this option available to me till yesterday, but checking it today it isnt there anymore
Casual Listener
Plan Premium Country India My Question or Issue I dont have any subscription options available for my account anymore. Is this now standard for India? I had this option available to me till yest...
Billy-J
Spotify Star
689 Views
5 replies
0 likes
PlanFree/PremiumCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueOn March 21st, I all of a sudden lost access to my Spotify Premium Duo Plan. I've tried log...
Visitor
Plan Free/Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue On March 2...
Luke
Spotify Star
537 Views
1 replies
0 likes
PlanSpotify Premium w Hulu Basic PlanCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueHulu basically acts as if I have no plan, even though I check Spotify's account page and it says I have Spotify Premium + Hulu Basic. If I...
Casual Listener
Plan Spotify Premium w Hulu Basic Plan Country United States Device PC Operating System Windows 10 My Question or Issue Hulu basically acts as if I have no plan, even though I check ...
Jeremy
Spotify Legend
571 Views
2 replies
0 likes
PlanFree/PremiumArgentina DeviceSamsun S6 edgrOperating SystemAndroid 7 My Question or IssueHi! I payed (or tried) Premium with a prepayed Card, an error ocurred in the web, but the payment ocurred anyways, and i still does not have premium I will at...
Casual Listener
Plan Free/Premium Argentina Device Samsun S6 edgr Operating System Android 7 My Question or Issue Hi! I payed (or tried) Premium with a prepayed Card, an error ocurred in the ...
ManuG994
Casual Listener
971 Views
2 replies
0 likes
PlanFree, at the momentCountryIndonesiaDeviceASUS Zenfone Max Pro M2Operating SystemAndroid Pie My Question or IssueI redeemed a one month giftcard on March 25th 2021 with order number 1481945785851108-1-1. It was fine for a while but when I checked ...
Casual Listener
Plan Free, at the moment Country Indonesia Device ASUS Zenfone Max Pro M2 Operating System Android Pie My Question or Issue I redeemed a one month giftcard on March 25th 2021 with or...
Billy-J
Spotify Star
813 Views
3 replies
0 likes
I recently bought a gift card from a retailer and they gave me a slip with the card number and the pin I tried to redeem the pin won't. PlanFree/PremiumCountry South Africa Device(Sony Xperia Operating SystemAndroid My Question or IssueWhat can I do....
Visitor
I recently bought a gift card from a retailer and they gave me a slip with the card number and the pin I tried to redeem the pin won't. Plan Free/Premium Country South Africa ...
AdamDamon
Spotify Star
432 Views
1 replies
0 likes
PlanPremium CountryUK DeviceGoogle Pixel 2, Laptop (Using Open.Spotify) My Question or IssueI've been paying for Premium for years, but suddenly I'm getting ads playing during my playlists and Discover Weekly playlists? I've looked online and some ha...
Newbie
Plan Premium Country UK Device Google Pixel 2, Laptop (Using Open.Spotify) My Question or Issue I've been paying for Premium for years, but suddenly I'm getting...
Billy-J
Spotify Star
1409 Views
1 replies
2 likes
Question or IssueI’m in the military, while deployed, there’s no way to access internet, so after 30 days my account automatically shuts off, despite being a Premium member. It doesn't seem right that just because I have no connection I shouldn't be ...
Casual Listener
Question or Issue I’m in the military, while deployed, there’s no way to access internet, so after 30 days my account automatically shuts off, despite being a Premium member. It doesn't seem ri...
CarlosE
Spotify Legend
712 Views
1 replies
0 likes
several times lately i've been asked to re-subscribe to premium. This first time, i assumed it was because i updated payment method with my new credit card. But even though i have reciepts that i've paid for the month with the new card, i'm asked to ...
Casual Listener
several times lately i've been asked to re-subscribe to premium. This first time, i assumed it was because i updated payment method with my new credit card. But even though i have reciepts that i've ...
Billy-J
Spotify Star
601 Views
3 replies
0 likes
I accidentally switched to Premium Duo and was charged for it but only want a regular premium account. When I go into Change Plan there is no option to switch back to regular Premium.
Regular
I accidentally switched to Premium Duo and was charged for it but only want a regular premium account. When I go into Change Plan there is no option to switch back to regular Premium.
Billy-J
Spotify Star
1181 Views
5 replies
0 likes
Mi cuenta dice que tengo el plan FREE, sin embargo me están cargando 115 MXP: 22 Mar 2021ADYENMX*SPOTIFY RSM$ 115
Visitor
Mi cuenta dice que tengo el plan FREE, sin embargo me están cargando 115 MXP: 22 Mar 2021 ADYENMX*SPOTIFY RSM $ 115
Jeremy
Spotify Legend
460 Views
1 replies
0 likes
PlanPremiumCountryIndia Device(Samsung Galaxy S10 plus, Macbook Pro 2019)Operating System(iOS 10, MacOs) My Question or Issue
Visitor
Plan Premium Country India Device (Samsung Galaxy S10 plus, Macbook Pro 2019) Operating System (iOS 10, MacOs) My Question or Issue
Jeremy
Spotify Legend
734 Views
1 replies
0 likes
I'm trying to purchase the Duo Premium account. but when I enter all my credit card information it just gives me an error. Ive tried different browsers (Safari on my Iphone, AVG Secure Browser, Google Chrome on laptop) as well as Incognito mode. It k...
Newbie
I'm trying to purchase the Duo Premium account. but when I enter all my credit card information it just gives me an error. Ive tried different browsers (Safari on my Iphone, AVG Secure Browser, Googl...
Jeremy
Spotify Legend
758 Views
1 replies
0 likes
PlanPremium DuoCountrySwitzerland DeviceVivo Nex SOperating SystemAndroid My Question or IssueI bought two codes at Aldi Suisse for 13 Chf each. For the continuing the premium duo account for another two month. I wanted to enable the codes on the web...
Newbie
Plan Premium Duo Country Switzerland Device Vivo Nex S Operating System Android My Question or Issue I bought two codes at Aldi Suisse for 13 Chf each. For the con...
Billy-J
Spotify Star
841 Views
1 replies
0 likes
Ik heb mijn spotify premieum al een tijdje en die werd elke 31e afgeschreven, maar februari had maar 29 dagen dus werd het 3 maart afgeschreven. Nu is mijn vraag om welke datum het nu dan weer wordt afgeschreven, is dat dan gewoon weer 31 maart of is...
Casual Listener
Ik heb mijn spotify premieum al een tijdje en die werd elke 31e afgeschreven, maar februari had maar 29 dagen dus werd het 3 maart afgeschreven. Nu is mijn vraag om welke datum het nu dan weer wordt ...
Billy-J
Spotify Star
1071 Views
3 replies
0 likes