Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 184815 Views
- 116 replies
- 12 likes
- 184815 Views
- 116 replies
- 12 likes
Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Newbie
- 20988 Views
- 28 replies
- 4 likes
- 20988 Views
- 28 replies
- 4 likes
Gift Card Won’t Activate
CountryCanada My Question or IssueI’ve been trying to activate a 6 month gift card my sister had bought for me in August, but every time I try to enter the code in, it gives me the message of, “Something went wrong. Please try again or go to our supp...
- Country Canada My Question or Issue I’ve been trying to activate a 6 month gift card my sister had bought for me in August, but every time I try to enter the code in, it gives me the messa...
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- Spotify Star
- 1077 Views
- 3 replies
- 0 likes
- 1077 Views
- 3 replies
- 0 likes
Superuser Contribution Missed a payment due to insufficient funds - update payment details?
I've been using Spotify Premium for a number of years now. A few days ago, Spotify tried to take the fee (via PayPal) out of my account as usual but, due to another large bill that came out the previous day, there weren't sufficient funds in the acco...
- I've been using Spotify Premium for a number of years now. A few days ago, Spotify tried to take the fee (via PayPal) out of my account as usual but, due to another large bill that came out the...
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- Moderator
- 46433 Views
- 5 replies
- 1 likes
- 46433 Views
- 5 replies
- 1 likes
Not able to subscribe
Hi,ive been trying to subscribe the student yearly plan. However, i am not able to make the payment. It says my card does not allow monthly subscription but I have subscribed to other platforms as well and it works fine. Can you please do something a...
- Hi, ive been trying to subscribe the student yearly plan. However, i am not able to make the payment. It says my card does not allow monthly subscription but I have subscribed to other platfo...
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- Spotify Star
- 495 Views
- 1 replies
- 0 likes
- 495 Views
- 1 replies
- 0 likes
Spotify charged me twice this month?
PlanPremiumCountryTurkeyMy Question or IssueI have Spotify Premium and i am using Papara Card. In Papara card we have a campaign that if we connect papara card to spotify for paying ,we get %50 refund but spotify charged me twice this month 1.october...
- Plan Premium Country Turkey My Question or Issue I have Spotify Premium and i am using Papara Card. In Papara card we have a campaign that if we connect papara card to spotify for paying ,we get...
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- Spotify Star
- 705 Views
- 5 replies
- 0 likes
- 705 Views
- 5 replies
- 0 likes
Didn't subscribe now getting billed
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI never subscribed to Spotify. But I just got billed this morning on my credit card so clearl...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I never...
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- Spotify Star
- 688 Views
- 3 replies
- 0 likes
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Account
- 688 Views
- 3 replies
- 0 likes
Superuser Contribution My card is declined by Spotify but I have the funds. I don't have time to deal with this!!!!!!!
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Legend
- 2382 Views
- 4 replies
- 0 likes
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Account
- 2382 Views
- 4 replies
- 0 likes
subscription problem
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have premium account for a long time. This month my account reduced to free status. I could...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have ...
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- Spotify Star
- 328 Views
- 1 replies
- 0 likes
- 328 Views
- 1 replies
- 0 likes
Best account for my situation
Plan/PremiumCountryNL My Question or IssueSince a couple of year I'm paying for the Premium family, but it's just me and my girlfriend so Premium Duo would be a better option (saving 2 euro per month).My girlfriend and I are also both students.Buttom...
- Plan /Premium Country NL My Question or Issue Since a couple of year I'm paying for the Premium family, but it's just me and my girlfriend so Premium Duo would be a better option...
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- Spotify Star
- 381 Views
- 1 replies
- 0 likes
- 381 Views
- 1 replies
- 0 likes
Solved!! Can't set up Duo - Spotify says the country is different, despite the same address
Hello, I'm trying to set up a Premium Duo account between my and my wife's account. We had moved from the US to Poland in 2016, and between our two accounts we had various set ups. Right now, my wife's account is on free plan, and I have Premium set ...
- Hello, I'm trying to set up a Premium Duo account between my and my wife's account. We had moved from the US to Poland in 2016, and between our two accounts we had various set ups.&...
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- Casual Listener
- 4683 Views
- 2 replies
- 0 likes
- 4683 Views
- 2 replies
- 0 likes
Superuser Contribution Ads when i have premium??
PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueImagine paying for spotify to have no ads, only for them to throw them in front of podcasts! Are y...
- PlanPremium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Imagine payin...
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- Spotify Legend
- 503 Views
- 3 replies
- 1 likes
- 503 Views
- 3 replies
- 1 likes
Superuser Contribution Me ofereceram 30 dias grátis e já me cobraram
Me ofereceram 30 dias grátis, mas pediram meu cartão é já me cobraram. Como resolver, é complicado entrar em contato.
- Me ofereceram 30 dias grátis, mas pediram meu cartão é já me cobraram. Como resolver, é complicado entrar em contato.
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- Spotify Star
- 902 Views
- 6 replies
- 0 likes
- 902 Views
- 6 replies
- 0 likes
Superuser Contribution Minha Faculdade não aparece na lista?
Premium Estudante Brasil Fiz minha conta e cadastro já com Spotify para estudantes a um ano atrás. Recebi um e-mail avisando que precisaria renovar, mas por diversos motivos não renovei e esse mês veio descontando o valor do Pacote Normal. Ao tentar ...
- Premium Estudante Brasil Fiz minha conta e cadastro já com Spotify para estudantes a um ano atrás. Recebi um e-mail avisando que precisaria renovar, mas por diversos motivos...
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- Spotify Legend
- 2238 Views
- 1 replies
- 0 likes
- 2238 Views
- 1 replies
- 0 likes
Superuser Contribution Trouble linking hulu and spotify student account
PlanStudentCountryUnited StatesDeviceLenovo LaptopOperating SystemWindows 10 My Question or IssueI have a Spotify Student account, and when i try to activate my free Hulu subscription it just leads me to Hulu's free trial page. Do I just sign up for ...
- Plan Student Country United States Device Lenovo Laptop Operating System Windows 10 My Question or Issue I have a Spotify Student account, and when i try to activate my free Hulu sub...
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- Spotify Legend
- 521 Views
- 2 replies
- 0 likes
- 521 Views
- 2 replies
- 0 likes
due date change
PlanPremiumCountryArgentina DevicephoneOperating SystemAndroid My Question or IssueI would like to change my due date payment. I saw an answer where suggested to cancel my subscription and reset it again on the day I want to be charged. But I would l...
- Plan Premium Country Argentina Device phone Operating System Android My Question or Issue I would like to change my due date payment. I saw an answer where suggested to cancel my...
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- Spotify Star
- 573 Views
- 1 replies
- 0 likes
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due datePayment
- 573 Views
- 1 replies
- 0 likes
How to pay in advance for year if I have single-user 3-months premium trial ?
I have money now, but I do not know if I will have money after 1 year, so I want to pay for Spotify music for as long time as possible now so I would not spend this money.
- I have money now, but I do not know if I will have money after 1 year, so I want to pay for Spotify music for as long time as possible now so I would not spend this money.
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- Spotify Star
- 1434 Views
- 1 replies
- 0 likes
- 1434 Views
- 1 replies
- 0 likes
Forgot my email and password for spotify account.
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello Spotify i need you help to know and recover my spotify account that always deducted on ...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello S...
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- Spotify Star
- 794 Views
- 1 replies
- 1 likes
- 794 Views
- 1 replies
- 1 likes
NO PUEDO CANJEAR MI TARJETA DE REGALO
NO PUEDO CANJEAR MI TARJETA DE REGALO POR MAS QUE ME METI A LA SECCION DE AYUDA, ME PUSE EN EL MODO INCOGNITO, ENTRE Y SALI VARIAS VECES DE MI CUENTA Y DEMAS NO ME DEJA. Y REALMENTE ME GUSTARIA UNA SOLUCION PARA ESTO.GRACIAS.
- NO PUEDO CANJEAR MI TARJETA DE REGALO POR MAS QUE ME METI A LA SECCION DE AYUDA, ME PUSE EN EL MODO INCOGNITO, ENTRE Y SALI VARIAS VECES DE MI CUENTA Y DEMAS NO ME DEJA. Y REALMENTE ME GUSTARIA UNA S...
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- Spotify Star
- 495 Views
- 1 replies
- 0 likes
- 495 Views
- 1 replies
- 0 likes
Superuser Contribution Can´t accept premium duo invite
PlanPremium DuoCountryDenmark My Question or Issue I was invited to join a premium duo plan. We live together. But when accepting and filling in he required information I just get an error message saying there was a problem. We checked that we used t...
- Plan Premium Duo Country Denmark My Question or Issue I was invited to join a premium duo plan. We live together. But when accepting and filling in he required informatio...
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- Spotify Legend
- 960 Views
- 1 replies
- 0 likes
- 960 Views
- 1 replies
- 0 likes
Promotion
I signed up during the google mini home promotion, and all they did was send me a notification letting me now when i could register for it. I never got a email nor have i heard anything about it since. Ive been a member for a month and a half now. Do...
- I signed up during the google mini home promotion, and all they did was send me a notification letting me now when i could register for it. I never got a email nor have i heard anything about it sinc...
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- Spotify Star
- 483 Views
- 1 replies
- 0 likes
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AccountPremium
- 483 Views
- 1 replies
- 0 likes
Superuser Contribution Dar de baja suscripcion
Aparezco como que tengo SPOTIFY FTEEPERO EN LA TARJETA ME SIGUEN COBRANDO NECESITO DARLO DE BAJA.
- Aparezco como que tengo SPOTIFY FTEE PERO EN LA TARJETA ME SIGUEN COBRANDO NECESITO DARLO DE BAJA.
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- Visitor
- 625 Views
- 2 replies
- 0 likes
- 625 Views
- 2 replies
- 0 likes