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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
129346 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
58401 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
234278 Views
144 replies
13 likes
My Question or Issue Will not accept my or my wife's card. Just shows 3 pulsing dots. why should i bother with a company who has not channels to directly communicate. Sheer laziness and contempt. Will use another service.
My Question or Issue Will not accept my or my wife's card. Just shows 3 pulsing dots. why should i bother with a company who has not channels to directly communicate. Sheer laz...
Regular
789 Views
4 replies
1 likes
PlanFreeCountryIndiaDevice(Redmi Note Operating SystemWindows 10 My Question or Issuewhen i am enrolling for premium single user plan which has three month trail offer then monthly plan of 119 rs approx of Indian currency . I have never enrolled earl...
Plan Free Country India Device (Redmi Note 😎 Operating System Windows 10 My Question or Issue when i am enrolling for premium single user plan which has three month trail of...
Casual Listener
449 Views
2 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
449 Views
1 replies
0 likes
I've been double charged two months in a row. I've reached out to Spotify Customer Service but have had no response. I love Spotify but need some help from them. Does anyone know what to do to help?
I've been double charged two months in a row. I've reached out to Spotify Customer Service but have had no response. I love Spotify but need some help from them. Does anyone know wh...
Casual Listener
726 Views
5 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
470 Views
3 replies
0 likes
Well, this is a pretty devasting question to ask, but my friend suddenly passed away this week and I just want to know what will happen to her Spotify account? Will I still be able to access her page and her playlists when her premium account is inev...
Well, this is a pretty devasting question to ask, but my friend suddenly passed away this week and I just want to know what will happen to her Spotify account? Will I still be able to access her page...
Roadie
463 Views
2 replies
0 likes
PlanFree/Premium PremiumCountry USA Device iPhone 5s(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have paid for--and received--Premium for a long time, but last week I...
Plan Free/Premium Premium Country USA Device iPhone 5s (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Ques...
Spotify Legend
436 Views
1 replies
0 likes
PremiumFree/PremiumCountryiphone 7(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)ios 13.3.1(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am being charged twice in a month and another third charge appears on the plan. I ask for rep...
Premium Free/Premium Country iphone 7 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) ios 13.3.1 (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am being charg...
Spotify Legend
473 Views
1 replies
0 likes
Plan -PremiumDevice - iPhone Max Pro and Mac book My Question or IssueI want to cancel my subscription but unable to see the subscription section on the left side in the menu list. Tried to get under the change plan to cancel but unable to do so. Nee...
Plan -Premium Device - iPhone Max Pro and Mac book My Question or Issue I want to cancel my subscription but unable to see the subscription section on the left side in the menu ...
Roadie
387 Views
1 replies
0 likes
PlanFreCountryHong KongDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI already canceled my premium account, why did my credit card still has been charged ?
Plan Fre Country Hong Kong Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I already can...
Moderator
577 Views
1 replies
0 likes
PlanFamily PlanCountryUSADevicePCOperating SystemWindows 10 My Question or IssueI was on xbox and saw an advertisement for a perk which was 6-months of free premium. I have had the 30 day trial in the past, and Im thinking that it probably isnt letti...
Plan Family Plan Country USA Device PC Operating System Windows 10 My Question or Issue I was on xbox and saw an advertisement for a perk which was 6-months of free premium. I have h...
Moderator
460 Views
1 replies
0 likes
Desde hace dias que no puedo activar mi tarjeta de regalo, siempre me dice que hay un error al momento de hacerlo. Adjunto imagen.PlanFreePaisMexicoDispositivoLaptop y Nokia 3.1 PlusSOWindows 10 y Android 10
Desde hace dias que no puedo activar mi tarjeta de regalo, siempre me dice que hay un error al momento de hacerlo. Adjunto imagen. Plan Free Pais Mexico Dispositivo Laptop y Nokia 3.1 Plus SO ...
Moderator
1094 Views
3 replies
0 likes
I've signed for 3 months free trial on a Xbox offer for gamepass ... anyway, it was supposed to be free, and even the receipt came w/ 00 R$ (Brazil coin), but I got a message from the bank saying the credit card spent 10,00 R$ on Spotify
I've signed for 3 months free trial on a Xbox offer for gamepass ... anyway, it was supposed to be free, and even the receipt came w/ 00 R$ (Brazil coin), but I got a message from the bank saying the...
Moderator
378 Views
1 replies
0 likes
Fiz o pagamento através de um cartão de crédito, no site deu erro, mas recebi a cobrança no aplicativo do meu banco, e o meu premium não foi liberado, gostaria de saber como resolver essa situação.
Fiz o pagamento através de um cartão de crédito, no site deu erro, mas recebi a cobrança no aplicativo do meu banco, e o meu premium não foi liberado, gostaria de saber como resolver essa situação.
464 Views
0 replies
0 likes
PlanPremiumCountryMYDeviceiPhone XROperating System(iOS My Question or IssueHi, I subscribed another plan in same account email bcs the first one not showing that im currently in premium. So, I try to subscribed again with the same plan and it works ...
Plan Premium Country MY Device iPhone XR Operating System (iOS My Question or Issue Hi, I subscribed another plan in same account email bcs the first one not showing that im cu...
Spotify Star
395 Views
1 replies
0 likes
I signed up for the free account via Facebook on my desktop. No app was downloaded but it was in the Facebook page until I just removed the Facebook app. I also downloaded the Spotify app on my Android phone. I signed up for the 3 free months of prem...
I signed up for the free account via Facebook on my desktop. No app was downloaded but it was in the Facebook page until I just removed the Facebook app. I also downloaded the Spotify ...
Spotify Legend
424 Views
1 replies
0 likes
PlanFreeCountrygreece, with debit card in INRDevicexiaomi redmi note 6 proOperating Systemwindows 10 My Question or Issuehello there. i live in greece and my debit card has INR in it as currency. so i want to pay through INR. i saw in payment page th...
Plan Free Country greece, with debit card in INR Device xiaomi redmi note 6 pro Operating System windows 10 My Question or Issue hello there. i live in greece and my debit ca...
Spotify Legend
1225 Views
1 replies
0 likes
i cannot subscribe to premium P149/month using mobile payment. i have subscribed a few months ago but now i could not. i am a smart user in the Philippines. my last subsrciption of premium was i think November 2019. i tried fortumo customer support b...
i cannot subscribe to premium P149/month using mobile payment. i have subscribed a few months ago but now i could not. i am a smart user in the Philippines. my last subsrciption of premium was i thin...
Casual Listener
579 Views
2 replies
0 likes
PlanPremium DupCountryCanada My Question or IssueIs there ANYONE there who can HELP REDEEM a $30 gift card for my Premium Duo?! I received one and ASSUMED I can use it as CREDIT on my account, but it doesn't let me. Support says "it cannot be combine...
Plan Premium Dup Country Canada My Question or Issue Is there ANYONE there who can HELP REDEEM a $30 gift card for my Premium Duo?! I received one and ASSUMED I can use it as CREDIT on m...
Newbie
23766 Views
15 replies
18 likes
PlanFree/PremiumCountryPhilippinesDeviceVIVO V9Operating SystemAndroid My Question or IssueIve been trying for several days to subscribe to premium via phone bill but it only gave errors or something is wrong.
Plan Free/Premium Country Philippines Device VIVO V9 Operating System Android My Question or Issue Ive been trying for several days to subscribe to premium via phone bill but it only...
Casual Listener
588 Views
3 replies
0 likes
