Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
I was charged 1 day earlier. Want my money back, because I was about to cancel by subscription.
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I just paid for a premium subscription not realising it’s an old Spotify account I don’t use. Can I change the subscription to my other account or merge the accounts? Thank you
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I recently changed my Spotify plan and have been charged twice within the space of 20 days. I get charged through my phone provider EE and the direct debit comes out at the same time as my phone bill. I have recently been charged separately through S...
PlanPremiumCountryUnited StatesOperating SystemAndroidMy Question or IssueI am a recent premium individual and yet some features still don't work, like the shuffle button is still there and I can't choose my own songs, and the lyrics of songs are blo...
I recently changed cards and needed to update my method of payment. However, every time I try to update it the site says payment failed. I have tried incognito mode, waiting for hours in case it is a network issue, and I have sufficient funds.
I need to update my card information for my premium individual account but it keeps telling me that that plan isn’t available for me, even though I already have it? I recently moved back to the states from Australia so my Spotify is in Australia and ...
I want to get the 3 moths free premium but is there a way to pay with a Spotify gift card?
Dónde puedo colocar un PQR YA QUE ME ESTAN COBRANDO UN VALOR QUE NO ES EL ACORDADO NECISITO EL REEMBOLSO
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI just verified with sheer id for the student discount but it will not work when I click stud...
Hi! I'm home from college for the summer and don't use Spotify as much. Has anyone canceled and then reactivated with a student premium account?Thanks!
PlanPremiumCountry UK Device(Nothing phone)Operating System(Android) My Question or IssueHi, I've had Spotify premium for some time and last week I changed to Spotify Duo to add my partner on there, and that was all working fine. Then a couple of day...
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremium DuoCountryAustralia My Question or IssueI have just signed up for Spotify Premium Duo and my partner is still receiving ...
PlanStudent CountryUSADeviceIPhone 15 pro My Question or IssueI can’t get my Spotify account to link to my Hulu to get my Hulu activated. I’ve had this problem for years. How have you guys not fixed it yet?
I am getting debited for both student account and individual account and I don’t like it I need you to stop the subscription of the student account PlanPremiumCountryUnited States Device(iPhone 13 pro)Operating System(iOS 17.3.) My Question or IssueI...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi I recently tried to purchase the duo for my son and I before realising that I’m unable to ...
I should not be getting ads at all since I pay for premium.
PlanFree/PremiumCountryIreland Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy family members are getting Spotify Premium offers of 99c for a 3 month period but w...
PlanFree/PremiumCountrySouth Africa Device(iPhone 13)Operating System(iOS 17.4.1etc.) My Question or IssueMy partner upgraded his plan to premium duo and added me on it - our address is the same but my plan still under the free subscription plan. I h...