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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
128866 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
57184 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
232330 Views
144 replies
13 likes
I don't use Spotify so much anymore so I hadn't noticed that you cannot buy songs any longer (apparantly this feature was removed end of 2012). But I did buy one or two back when it was possible and it appears I have not saved them to my computer so ...
I don't use Spotify so much anymore so I hadn't noticed that you cannot buy songs any longer (apparantly this feature was removed end of 2012). But I did buy one or two back when it was possible and ...
Spotify Legend
2386 Views
4 replies
0 likes
Hey, I'm on the premium plan, and I have been paying my subscription with a canadian credit card. That particular account is running low on funds as I'm trying to close it off. Right now I have an american credit card that I use for my day-to-day, bu...
Hey, I'm on the premium plan, and I have been paying my subscription with a canadian credit card. That particular account is running low on funds as I'm trying to close it ...
Community Legend
747 Views
3 replies
0 likes
PlanPremiumCountry USADevice Operating System(Android, Windows 10) My Question or Issue I am trying to purchase a one-year premium membership for someone and last year when I did it allowed me to send an email or (ecard) to the intended user. Now it ...
Plan Premium Country USA Device Operating System (Android, Windows 10) My Question or Issue I am trying to purchase a one-year premium membership for someone and ...
Spotify Star
990 Views
1 replies
2 likes
PlanPremiumCountry canadaDevicelg G4)Operating Systemandroid My Question or Issue so ive tried two separate prepaid visas, neither have been accepted and i dont know why. doesnt tell me why, just says there was an error. this was working for the past...
Plan Premium Country canada Device lg G4) Operating System android My Question or Issue so ive tried two separate prepaid visas, neither have been accepted and i dont kno...
Spotify Legend
655 Views
3 replies
2 likes
Plan: PremiumCountry: US (transferring to UK) Device: Pixel & Macbook Pro My Question or Issue How do I change my country setting from US to UK without losing my playlists and downloaded music? ThanksMichael
Plan: Premium Country: US (transferring to UK) Device: Pixel & Macbook Pro My Question or Issue How do I change my country setting from US to UK without l...
Community Legend
276 Views
1 replies
0 likes
So i am paying for an account that i know nothing about. Name, email etc.how do i cancel that without any information. i only have a receipt from my bank.
So i am paying for an account that i know nothing about. Name, email etc. how do i cancel that without any information. i only have a receipt from my bank.
Casual Listener
554 Views
3 replies
0 likes
Hola me están cobrando U$S 2,70 hace dos meses pero tengo spotify gratis. ¿Cómo hago para dejar de recibir ese cobro?P / no poseo otra cuenta, ya me aseguré.Gracias.
Hola me están cobrando U$S 2,70 hace dos meses pero tengo spotify gratis. ¿Cómo hago para dejar de recibir ese cobro? P / 😧 no poseo otra cuenta, ya me aseguré. Gracias.
Community Legend
703 Views
4 replies
0 likes
If Spotify has been charging you the full premium subscription price, but you are verified as a student this is the solution I found to fix this:+ go to www.spotify.com/us/+ log in+ click "profile" drop down+ click account+ in "account overview" on t...
If Spotify has been charging you the full premium subscription price, but you are verified as a student this is the solution I found to fix this: + go to www.spotify.com/us/ + log in + click ...
Spotify Legend
492 Views
3 replies
0 likes
PlanPremiumCountryUSA DeviceiPhone 8 Operating SystemIOS10 My Question or Issue I have been getting charged multiple times a month (3 times) for a very long time now. From what I am seeing I only have 1 account attached to my email address and charge...
Plan Premium Country USA Device iPhone 8 Operating System IOS10 My Question or Issue I have been getting charged multiple times a month (3 times) for a very l...
Newbie
337 Views
2 replies
0 likes
PlanPremiumCountryBrazil DeviceiPhone XSOperating SystemiOS 12.1.2 My Question or IssueFor the last 6 months (since my credit card was cloned and I had to provide another one), I've been paying for the service twice a month.My credit card bill shows ...
Plan Premium Country Brazil Device iPhone XS Operating System iOS 12.1.2 My Question or Issue For the last 6 months (since my credit card was cloned and I had to provide anothe...
Casual Listener
576 Views
4 replies
0 likes
PlanPremiumcanada Device(iPhone SE, MAC)Operating System(iOS 10) Hello!my mobile service provider is no longer offering or partnered with Spotify, they sent me an automated message saying that my Spotify premium been/will be deleted. I tried to subsc...
Plan Premium canada Device (iPhone SE, MAC) Operating System (iOS 10) Hello! my mobile service provider is no longer offering or partnered with Spotify, they sent me...
Casual Listener
887 Views
2 replies
0 likes
My Question or Issue My old Facebook account was deactivated and is tied to my Spotify account. I cannot access it as my profile is a series of numbers. How do I access my account if I can't access it through my old Facebook?
My Question or Issue My old Facebook account was deactivated and is tied to my Spotify account. I cannot access it as my profile is a series of numbers. How do I access my account if I can't...
Spotify Legend
1042 Views
5 replies
0 likes
Hi guys, Random one, I feel like I'm losing my mind. Randomly through the day or night as I'm listening to Spotify on my phone, a pop-up will come up with a new track and "Playing on Kitchen Speaker" and hijack my song with another song. Mostly diffe...
Hi guys, Random one, I feel like I'm losing my mind. Randomly through the day or night as I'm listening to Spotify on my phone, a pop-up will come up with a new track and "Playing on Kitchen S...
Spotify Star
743 Views
3 replies
0 likes
Hi, I have two issues. 1) I've just created my Spotify account today. I bought the Premium plan thinking I'd get the 1st month for free as it was advertised everywhere, but I've been billed $10,99 on my credit card. 2) Then, after I spoke with my sis...
Hi, I have two issues. 😞 1) I've just created my Spotify account today. I bought the Premium plan thinking I'd get the 1st month for free as it was advertised everywhere, but I...
Community Legend
265 Views
1 replies
0 likes
I already have hulu, and spotify premium. Can i change my package to include them both if i already have hulu set up?
I already have hulu, and spotify premium. Can i change my package to include them both if i already have hulu set up?
Spotify Legend
307 Views
2 replies
0 likes
PlanPremium for FamilyCountry USADeviceiPhone 7, 8, and PC)Operating System(iOS) My Question or Issue We pay for Premium for Family. We have 5 family members under roof, all signed up. WE CAN NEVER LISTEN TO MORE THAN 1 DEVICE AT A TIME. Meaning, whi...
Plan Premium for Family Country USA Device iPhone 7, 8, and PC) Operating System (iOS) My Question or Issue We pay for Premium for Family. We have 5 family ...
Roadie
290 Views
1 replies
0 likes
Hi, i currently have a Spotify family account. I have just signed with Vodafone and I am on a red entertainment pack. This gives me access to Spotify premium for a year. Before I activate it I would like to know if it is possible to take the Vodafone...
Hi, i currently have a Spotify family account. I have just signed with Vodafone and I am on a red entertainment pack. This gives me access to Spotify premium for a year. Before I activate it I...
Spotify Star
363 Views
1 replies
0 likes
PlanWas premium now freeCountry LatviaDeviceI tried from 3 computers, laptop, and 2 phonesOperating SystemAndroid My Question or IssueSo I want to update my payment method to the new one, but it doesn't work. Because of that I hadn't paid for my fami...
Plan Was premium now free Country Latvia Device I tried from 3 computers, laptop, and 2 phones Operating System Android My Question or Issue So I want to update my paym...
Roadie
284 Views
1 replies
1 likes
Hi have spotify premium which is included in my vodafone price plan however I have been charged ten euro each month for the last 4 months. I have contacted vodafone and they said they have not charged me anything and that I should contact spotify. I ...
Hi have spotify premium which is included in my vodafone price plan however I have been charged ten euro each month for the last 4 months. I have contacted vodafone and they said they have not...
Spotify Legend
339 Views
1 replies
0 likes
PlanPremium familyCountry Brazil My Question or IssueTive um problema com minha conta. Troquei de cartão e foi descontado 10 reais em 18 de janeiro de 2019. Até agora não foi feito o estorno.
Plan Premium family Country Brazil My Question or Issue Tive um problema com minha conta. Troquei de cartão e foi descontado 10 reais em 18 de janeiro de 2019. Até agora nã...
Spotify Star
501 Views
3 replies
0 likes
