Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Moderator
- 12979 Views
- 6 replies
- 0 likes
- 12979 Views
- 6 replies
- 0 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 1289 Views
- 19 replies
- 1 likes
- 1289 Views
- 19 replies
- 1 likes
Solved!! Cannot Redeem Gift Card
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
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- Casual Listener
- 47200 Views
- 20 replies
- 3 likes
- 47200 Views
- 20 replies
- 3 likes
DOWNLOAD MIXTAPES DOT ORG
PremiumCountry USADeviceSamsung Galaxy note 8Operating SystemAndroid My Question or Issue I specifically paid for premium versions however every time i listen to kendrick lamar's cereal this man screams DOWNLOAD MIXTAPES DOT ORG which I know for a fa...
- Premium Country USA Device Samsung Galaxy note 8 Operating System Android My Question or Issue I specifically paid for premium versions however every time i listen...
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- Not applicable
- 672 Views
- 1 replies
- 0 likes
- 672 Views
- 1 replies
- 0 likes
Solved!! Student Discount for Graduate School
PlanPremium (StudentCountry US My Question or Issue I've had my student discount for about 3 years now (during my undergrad) and will be starting graduate school next fall. I read that the student discount has a limit of 4 year. Is there a way to ext...
- Plan Premium (Student Country US My Question or Issue I've had my student discount for about 3 years now (during my undergrad) and will be starting graduate school next...
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- Spotify Star
- 17506 Views
- 3 replies
- 3 likes
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Graduate School
- 17506 Views
- 3 replies
- 3 likes
Solved!! Converting prepaid premium to premium family
PlanPrepaid PremiumCountryGermanyDeviceiPhone 5s / PCOperating SystemiOS 11 / Windows My Question or IssueI'm using Spotify Premium paid for by gift cards (paid until June 2019).Is there any way to convert to a premium family plan without losing the ...
- Plan Prepaid Premium Country Germany Device iPhone 5s / PC Operating System iOS 11 / Windows My Question or Issue I'm using Spotify Premium paid for by gift cards (paid until June 20...
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- Spotify Star
- 591 Views
- 4 replies
- 0 likes
- 591 Views
- 4 replies
- 0 likes
Spotify Radio
I use spotify with the windows application, and the problem is that the radio does not load me, error keeps coming up when loading, someone happened to him the same. Help.
- I use spotify with the windows application, and the problem is that the radio does not load me, error keeps coming up when loading, someone happened to him the same. Help.
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- Spotify Star
- 281 Views
- 4 replies
- 0 likes
- 281 Views
- 4 replies
- 0 likes
Solved!! Erroneous payment
Hello. I got Premium subscription last month which has ended recently. I didn't want to extend Premium subscription for the next month but surprisingly was charged today without any agreement. I would like to cancel Premium subscription and return my...
- Hello. I got Premium subscription last month which has ended recently. I didn't want to extend Premium subscription for the next month but surprisingly was charged today without any agreement. I woul...
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- Spotify Star
- 349 Views
- 3 replies
- 0 likes
- 349 Views
- 3 replies
- 0 likes
Superuser Contribution where is my premium family information
PlanFree/PremiumCountry Netherlands DeviceIphone 6Operating SystemiOS10 My Question or Issue I know i have Premium family as various fam members are on it and i set it up originally. when i access my account it only shows me premium. I can see everyo...
- Plan Free/Premium Country Netherlands Device Iphone 6 Operating System iOS10 My Question or Issue I know i have Premium family as various fam members are on it and i set it up ...
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- Roadie
- 165 Views
- 1 replies
- 0 likes
- 165 Views
- 1 replies
- 0 likes
Trying to change credit card but don't want the family plan???
HMy Question or Issue Hello I am trying to update a card on file with a new one. The site is trying to force me into the Family plan at the higher price. I don't need more than one account for this since I am the only listener of spotify. Not good.
- HMy Question or Issue Hello I am trying to update a card on file with a new one. The site is trying to force me into the Family plan at the higher price. I don't need more than one account fo...
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- Spotify Star
- 299 Views
- 5 replies
- 0 likes
- 299 Views
- 5 replies
- 0 likes
Superuser Contribution Switching from Premium Family to Premium
PlanPremium FamilyCountryUnited States of AmericaDeviceSamsung Galaxy 7Operating SystemAndroid Oreo My Question or IssueI'm currently connected to a family plan, but I would like to break off and go to premium on my own. Is it possible to disconnect ...
- Plan Premium Family Country United States of America Device Samsung Galaxy 7 Operating System Android Oreo My Question or Issue I'm currently connected to a family plan, but I w...
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- Roadie
- 219 Views
- 1 replies
- 0 likes
- 219 Views
- 1 replies
- 0 likes
Solved!! Cannot claim free 60 day trial
Hello,I received an email stating that I could begin a 60 day free trial, but when I tried to claim it nothing happened. I entered my account info and my payment information, but my premium features aren't working. I tried logging out and back in on ...
- Hello, I received an email stating that I could begin a 60 day free trial, but when I tried to claim it nothing happened. I entered my account info and my payment information, but my premium...
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- Spotify Star
- 2126 Views
- 31 replies
- 1 likes
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60 day trialPremiumSubscriptionTrial
- 2126 Views
- 31 replies
- 1 likes
Superuser Contribution Paid Premium on wrong account
PlanPremiumCountry Argentina My Question or Issue Hello, I accidentaly paid premium on my brother's spotify account rather than on mine. How could I go about transfering said premium payment to my account? Thank you!
- Plan Premium Country Argentina My Question or Issue Hello, I accidentaly paid premium on my brother's spotify account rather than on mine. How could I g...
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- Roadie
- 223 Views
- 1 replies
- 0 likes
- 223 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Family premium invitation not working
I have issues with the premium family account. My Dad sent me an invite which i received on my mail. I try to activate and it does not work. We followed different help options listed on the spotify site like cancelling the invitation and resending (w...
- I have issues with the premium family account. My Dad sent me an invite which i received on my mail. I try to activate and it does not work. We followed different help options listed on the spotify s...
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- Roadie
- 365 Views
- 1 replies
- 0 likes
- 365 Views
- 1 replies
- 0 likes
Superuser Contribution Con descuento de estudiante puedes pagar con tarjeta de regalo y aún te dan el descuento?
PlanFreeCountry MéxicoOperating SystemWindows 10 e IOS 11.4.1 My Question or Issue Obtuve el desuento de estudiante, pero cuando me meto a obtener descuento, solo me aparece para pagar con tarjeta y yo voy a pagar con tarjeta de regalo, pero cuando m...
- Plan Free Country México Operating System Windows 10 e IOS 11.4.1 My Question or Issue Obtuve el desuento de estudiante, pero cuando me meto a obtener descuento, solo...
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- Roadie
- 244 Views
- 1 replies
- 0 likes
- 244 Views
- 1 replies
- 0 likes
Spotify Premium to Premium Family
hey i did my payment today for premium and my question is if i would upgrade to famely if i would have to pay 15 euros again or just the difference between premium and family?
- hey i did my payment today for premium and my question is if i would upgrade to famely if i would have to pay 15 euros again or just the difference between premium and family?
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- Spotify Star
- 161 Views
- 1 replies
- 0 likes
- 161 Views
- 1 replies
- 0 likes
Family premium unable to register
My family members are unable to join the Spotify Family premium. I have done everything from resending the invites to logging out to cancelling the invites and yet my family members are unable to sign in. Address that we put are the same yet nada. Pl...
- My family members are unable to join the Spotify Family premium. I have done everything from resending the invites to logging out to cancelling the invites and yet my family members are unable to sig...
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- Spotify Star
- 606 Views
- 9 replies
- 2 likes
- 606 Views
- 9 replies
- 2 likes
Payment Error
Hi.I've accidentally cancelled my premium subriction and I wanted to pay again. The fact is I cant pay beacuse everytime I have tried and error pop up. I have waited one day and tried it again, I have the same issue. I have enough money on my bank ac...
- Hi. I've accidentally cancelled my premium subriction and I wanted to pay again. The fact is I cant pay beacuse everytime I have tried and error pop up. I have waited one day and tried it again, I h...
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- Newbie
- 249 Views
- 3 replies
- 0 likes
- 249 Views
- 3 replies
- 0 likes
I WANT TO LEAVE VODAFONE AND KEEP PREMIUM. HOW TO PROCEED?
Hi there, If i change mobile operartor and loose my "Premium" status temporaily and subsequently I enrol to Premium (not in a mobile bundle) will Ioose my offline tracks? What is the best way to proceed? Thanks in advance.
- Hi there, If i change mobile operartor and loose my "Premium" status temporaily and subsequently I enrol to Premium (not in a mobile bundle) will Ioose my offline tracks? What is the best w...
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- Music Fan
- 3054 Views
- 3 replies
- 0 likes
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Partnership
- 3054 Views
- 3 replies
- 0 likes
Solved!! Not sure about Student pricing
PlanFree but want to upgradeCountry NetherlandsOperating SystemAndroid 7.0 My Question or IssueI am verified as student by SheerID, but as soon as i hit the upgrade button it still says it's 10 EUR per month. If i upgrade, how much will it cost me?
- Plan Free but want to upgrade Country Netherlands Operating System Android 7.0 My Question or Issue I am verified as student by SheerID, but as soon as i hit the upgrade button i...
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- Spotify Star
- 280 Views
- 1 replies
- 0 likes
- 280 Views
- 1 replies
- 0 likes
Solved!! Visa card charging UK price
PlanPremiumCountryRomania My Question or IssueHi! I live in Romania and I have a Visa card from Revolut (United Kingdom). I would like to use that card to pay for my monthly subscription but instead of €5 (romanian price ) it will charge me £10 (I gu...
- Plan Premium Country Romania My Question or Issue Hi! I live in Romania and I have a Visa card from Revolut (United Kingdom). I would like to use that card to pay for my mo...
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- Not applicable
- 210 Views
- 1 replies
- 0 likes
- 210 Views
- 1 replies
- 0 likes
Charged twice per month
PlanPremiumCountry USDeviceSamsung GalaxyOperating System Android My Question or Issue To whom it may consern,I have been a loyal customer for a while thinking i would not have to worry about a 9.99 monthly fee. I have been getting double charge from...
- Plan Premium Country US Device Samsung Galaxy Operating System Android My Question or Issue To whom it may consern, I have been a loyal customer for a while thin...
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- Not applicable
- 146 Views
- 1 replies
- 0 likes
- 146 Views
- 1 replies
- 0 likes
Using (an already redeemed) Gift Card outside the US
I have been living in The US and have a spotify premium account linked to an US credit card (linked to a US bank account). I am about to move to another country. I plan to close this bank account (therefore shutting down the credit card), and will no...
- I have been living in The US and have a spotify premium account linked to an US credit card (linked to a US bank account). I am about to move to another country. I plan to close this bank account (th...
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- Not applicable
- 129 Views
- 1 replies
- 0 likes
- 129 Views
- 1 replies
- 0 likes