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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
68754 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
133444 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
70188 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
253474 Views
155 replies
13 likes
Buen día! Hace más de un año que era usuaria premium y pagaba mi correspondiente cuota mes a mes( se cobraba de mi tarjeta de crédito)En el mes de enero de este año cambie a plan familiar siendo yo la encargada del plan(cada mes se debitaría de mi ta...
Buen día! Hace más de un año que era usuaria premium y pagaba mi correspondiente cuota mes a mes( se cobraba de mi tarjeta de crédito)En el mes de enero de este año cambie a plan familiar sien...
Roadie
728 Views
1 replies
0 likes
I've delayed a payment and lost my Premium account, now I've tried with 3 different credit cards and an error occurs in payment... and I'm sure the problem is not any of the cards. Has anyone ever had a similar problem?
I've delayed a payment and lost my Premium account, now I've tried with 3 different credit cards and an error occurs in payment... and I'm sure the problem is not any of the cards. Has a...
Roadie
308 Views
1 replies
0 likes
PlanPremiumCountry USA Device(iPhone8)Operating SystemiOS 10 My Question or IssueI have a Premium account and I am a student. I recently submitted my student info & received an email stating my student discount is good for 1 year, yet my account was ...
Plan Premium Country USA Device (iPhone8) Operating System iOS 10 My Question or Issue I have a Premium account and I am a student. I recently submitted my student info...
Roadie
503 Views
1 replies
0 likes
PlanPremiumCountryNorwayDeviceiPhone 7Operating SystemWindows 10 My Question or IssueAfter changing my password my Premium subscription has disappeared and I can't log in to either the iPhone or Win10 app. I can only log in through my browser.
Plan Premium Country Norway Device iPhone 7 Operating System Windows 10 My Question or Issue After changing my password my Premium subscription has disappeared and I can't log in to ...
Composer
868 Views
10 replies
0 likes
My spotify is premium . The bank receive payment every month.. But on the site my membership doesnt appear as premium. How can I cancel the premium membership {snip - Community Moderator edit}
My spotify is premium . The bank receive payment every month.. But on the site my membership doesnt appear as premium. How can I cancel the premium membership {snip - Community Moderator e...
Roadie
333 Views
1 replies
0 likes
Hi, I upgraded my account today to family and took advantage of the offer of a google home speaker, but I have since updated my email address on my account so can the redeem information be sent to my new email address?thanks
Hi, I upgraded my account today to family and took advantage of the offer of a google home speaker, but I have since updated my email address on my account so can the redeem information be sent to my...
Spotify Star
405 Views
1 replies
0 likes
PlanFreeCountryMexicoDeviceSamsung Galaxy 8+ My Question or IssueI bought a 3 month gift card the other day and it does not work. I have already checked with the store to make sure it's activated, I tried e-mailing the company (Spotify), I used the a...
Plan Free Country Mexico Device Samsung Galaxy 8+ My Question or Issue I bought a 3 month gift card the other day and it does not work. I have already checked with the store to make su...
Composer
524 Views
1 replies
0 likes
PlanFree/Premium through Starbucks My Question or IssueI am quitting Starbucks in a few weeks and would like to start paying for my premium Spotify. How will I go about doing this without losing all my music I have saved?
Plan Free/Premium through Starbucks My Question or Issue I am quitting Starbucks in a few weeks and would like to start paying for my premium Spotify. How will I go about doing this withou...
Composer
1362 Views
1 replies
0 likes
so yeah, i was confirmed for the student discount but still got charged full. Can someone fix this. who do i talk to.
so yeah, i was confirmed for the student discount but still got charged full. Can someone fix this. who do i talk to.
Not applicable
1003 Views
2 replies
0 likes
My Question or IssueI'm getting a charge for $49 and get TONS of ads all day. If I have free, that's fine, but then what's the $49 for? I have spotify on my desktop/laptop/phone. I'm getting worn out trying to get an answer thru the thick wall betwee...
My Question or Issue I'm getting a charge for $49 and get TONS of ads all day. If I have free, that's fine, but then what's the $49 for? I have spotify on my desktop/laptop/phone. I'm getting worn o...
Spotify Star
372 Views
1 replies
0 likes
=PlanFreeCountryCanadaMy Question or IssueI want to buy a 3 month subscription but its only letting me use paysafecard and I just want to use the prepaid card I bought. Anyone know how to not use paysafecard and just use regular credit cards or prepa...
= Plan Free Country Canada My Question or Issue I want to buy a 3 month subscription but its only letting me use paysafecard and I just want to use the prepaid card I bought. Anyone know how to...
Spotify Star
908 Views
1 replies
0 likes
PlanPremiumCountryCzech RepublicMy Question or IssueHi,I have used SheerID to verify that I am a student. I got an email which stated that verification was succesful. Few minutes ago my premium trial period has expired and I was charged full premium ...
Plan Premium Country Czech Republic My Question or Issue Hi, I have used SheerID to verify that I am a student. I got an email which stated that verification was succesful. Few minutes ago my p...
Composer
1198 Views
1 replies
0 likes
PlanPremium for StudentsCountryUK My Question or IssueHi team, I'm looking to claim for the Google Home mini however when I click the 'Already have Premium or Home' button on the claim page, it redirects me to purchase family. Hitting the 'switch pla...
Plan Premium for Students Country UK My Question or Issue Hi team, I'm looking to claim for the Google Home mini however when I click the 'Already have Premium or Home' button o...
Spotify Star
1690 Views
1 replies
0 likes
PlanPremiumCountryGermanyDeviceSony Xperia Z5Operating SystemAndroid 9 My Question or IssueI had to reset my phone yesterday. Ever since I could not download songs over Spotify anymore. Everytime I try it the app says "Try getting premium". Thing is,...
Plan Premium Country Germany Device Sony Xperia Z5 Operating System Android 9 My Question or Issue I had to reset my phone yesterday. Ever since I could not download songs ov...
Community Legend
1243 Views
1 replies
0 likes
Hi!I was thinking to subscribe to premium through the Student subscription here in INDIA. But I will be moving to USA in a couple of months for 7 months.Will I be still paying the amount charged here in INDIA or I will have to pay the USA prices?
Hi! I was thinking to subscribe to premium through the Student subscription here in INDIA. But I will be moving to USA in a couple of months for 7 months. Will I be still paying the amount c...
Composer
632 Views
1 replies
0 likes
Plan: Free/Premium: PremiumCountry: Denmark DeviceApple (Macbook & IPhone) My Question or IssueI dont know why, but i paid for Spotify twice this month. First was on 05.03.19, and the other one was on 19.03.19.On my bank it said ''Waiting'' for takei...
Plan: Free/Premium: Premium Country: Denmark Device Apple (Macbook & IPhone) My Question or Issue I dont know why, but i paid for Spotify twice this month. First ...
Spotify Star
775 Views
1 replies
0 likes
How can I remove my card payment details and stop the subscription service on another person's account as I don't have access to it?
How can I remove my card payment details and stop the subscription service on another person's account as I don't have access to it?
Roadie
1377 Views
3 replies
0 likes
PlanPremium (bundled as part of NYTimes subscriptionCountryUnited StatesMy Question or IssueHi,I'm currently a Spotify premium subscriber as bundled with my NYTimes subscription. Wondering what is the cost per month if I was to upgrade to Premium Fam...
Plan Premium (bundled as part of NYTimes subscription Country United States My Question or Issue Hi, I'm currently a Spotify premium subscriber as bundled with my NYTimes subscription. Wo...
Spotify Star
957 Views
1 replies
0 likes
I'm trying for the subscription for the Family plan. Is there any option for the payment by mobile for this premium family plan?
I'm trying for the subscription for the Family plan. Is there any option for the payment by mobile for this premium family plan?
Roadie
1235 Views
1 replies
0 likes
PlanFreeCountryBrazil My Question or IssueI bought a gift card myself today since I don't currently have a credit card to be debited on, at the price of R$50, which would give me three months of premium account. But as I tried to redeem the code, tur...
Plan Free Country Brazil My Question or Issue I bought a gift card myself today since I don't currently have a credit card to be debited on, at the price of R$50, which w...
Roadie
755 Views
1 replies
0 likes
