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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
67237 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132578 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
67913 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
250793 Views
154 replies
13 likes
PlanPremium (bundled as part of NYTimes subscriptionCountryUnited StatesMy Question or IssueHi,I'm currently a Spotify premium subscriber as bundled with my NYTimes subscription. Wondering what is the cost per month if I was to upgrade to Premium Fam...
Plan Premium (bundled as part of NYTimes subscription Country United States My Question or Issue Hi, I'm currently a Spotify premium subscriber as bundled with my NYTimes subscription. Wo...
Spotify Star
953 Views
1 replies
0 likes
I'm trying for the subscription for the Family plan. Is there any option for the payment by mobile for this premium family plan?
I'm trying for the subscription for the Family plan. Is there any option for the payment by mobile for this premium family plan?
Roadie
1232 Views
1 replies
0 likes
PlanFreeCountryBrazil My Question or IssueI bought a gift card myself today since I don't currently have a credit card to be debited on, at the price of R$50, which would give me three months of premium account. But as I tried to redeem the code, tur...
Plan Free Country Brazil My Question or Issue I bought a gift card myself today since I don't currently have a credit card to be debited on, at the price of R$50, which w...
Roadie
751 Views
1 replies
0 likes
I currently have a discounted rate for hulu at 0.99 a month until november so i can't get the spotify plus hulu plan that spotify offers I think. I want to know if I could do that and still keep the discounted rate for hulu meaning instead of 10 for ...
I currently have a discounted rate for hulu at 0.99 a month until november so i can't get the spotify plus hulu plan that spotify offers I think. I want to know if I could do that and still keep the ...
Roadie
747 Views
1 replies
0 likes
PlanPremiumCountryUSADevicePC / iOSOperating SystemWindows 10 My Question or IssueEverytime I try to activate Hulu in my premium account section, I get the following error no matter what I do: ErrorOops! Something went wrong, please try again or chec...
Plan Premium Country USA Device PC / iOS Operating System Windows 10 My Question or Issue Everytime I try to activate Hulu in my premium account section, I get the following error no...
Casual Listener
8994 Views
4 replies
0 likes
Plan: premium studentsCountry: Italy Device: MacBook/Samsung S8 My Question or Issue:I'm trying to get help from spotify, giving them the payment code and retriving information on whose account is and cancel that subscription.Alternatively I must blo...
Plan: premium students Country: Italy Device: MacBook/Samsung S8 My Question or Issue: I'm trying to get help from spotify, giving them the payment code and retrivi...
Spotify Star
1364 Views
1 replies
0 likes
I recently canceled my premium subscription with Students Discount, and wanted to know if there would be any problem if I wanted to renew muy subscription with the Students Discount the next month.
I recently canceled my premium subscription with Students Discount, and wanted to know if there would be any problem if I wanted to renew muy subscription with the Students Discount the next month.&n...
Roadie
726 Views
1 replies
0 likes
PlanPremiumCountryCanadaDeviceessential PH-1Operating Systemandroid My Question or IssueI am having trouble/getting an error whilst trying to pay for a premium subscription on my account with my debit visa, I had used the free trial, and earlier I tr...
Plan Premium Country Canada Device essential PH-1 Operating System android My Question or Issue I am having trouble/getting an error whilst trying to pay for a premium subscr...
Roadie
672 Views
1 replies
0 likes
PlanPremiumCountryPoland My Question or IssueFor a week, they didn't took my money for premium spotify and the daily renewal date changes by a day, why? I have money in card. PROBLEM DONE
Plan Premium Country Poland My Question or Issue For a week, they didn't took my money for premium spotify and the daily renewal date changes by a day, why? I have money in...
Spotify Star
794 Views
1 replies
0 likes
PlanPremiumCountryUA,UK,CZ,IL Device(iPhone X, Ipad Pro, PC)Operating System(iOS, Windows 10) My Question or IssueHi all, I'm working in an IT company and our Network is using not local IP's.once I will go out of the office, I will have a local IP (M...
Plan Premium Country UA,UK,CZ,IL Device (iPhone X, Ipad Pro, PC) Operating System (iOS, Windows 10) My Question or Issue Hi all, I'm working in an IT company and ...
Spotify Star
442 Views
1 replies
0 likes
Some background first, I have the Spotify Premium with Hulu plan, and I received a 1-month Premium gift card as a gift. When I added it, it removed the Hulu portion of my plan for the duration of the gift card and then automtically switched back to m...
Some background first, I have the Spotify Premium with Hulu plan, and I received a 1-month Premium gift card as a gift. When I added it, it removed the Hulu portion of my plan for the duration ...
Community Legend
699 Views
3 replies
0 likes
Hi! With my debit card, I pay two accounts subscribing. Last payment I made for these accounts is about two weeks ago but today one of the accounts payment is taken again for me.
Hi! With my debit card, I pay two accounts subscribing. Last payment I made for these accounts is about two weeks ago but today one of the accounts payment is taken again for me.
Spotify Star
584 Views
1 replies
0 likes
There’s this girl that I talk to pretty frequently and the last time we Skyped she told me that she hasn’t been able to explore music as much as she wants to, and I’m pretty sure she listens to music through YouTube, so I want to buy her a premium ac...
There’s this girl that I talk to pretty frequently and the last time we Skyped she told me that she hasn’t been able to explore music as much as she wants to, and I’m pretty sure she listens to music...
Spotify Star
842 Views
1 replies
0 likes
Dear apotify,I was using family Spotify for two last years, but I move out with my girlfriend, we live together and I want joint her Spotify family, but I can't, it told me that I could not change family fore than once in year.Could you please help m...
Dear apotify, I was using family Spotify for two last years, but I move out with my girlfriend, we live together and I want joint her Spotify family, but I can't, it told me that I could not change ...
Spotify Star
1371 Views
5 replies
0 likes
PlanPremiumCountryBrasilDeviceSamsung Galaxy 9+Operating SystemAndroid My Question or IssueMudei meu cartão de crédito e atualizei no spotify para fazer o pagamento mensal do meu Spotify Premium como era feito todos os meses. No dia 05/03/2019 veio u...
Plan Premium Country Brasil Device Samsung Galaxy 9+ Operating System Android My Question or Issue Mudei meu cartão de crédito e atualizei no spotify para fazer o pagamento mensal do...
Spotify Star
1250 Views
3 replies
0 likes
Boa noiteRenovei meu plano universitário e esse mês não recebi o desconto. Como proceder?
Boa noite Renovei meu plano universitário e esse mês não recebi o desconto. Como proceder?
Spotify Star
960 Views
3 replies
0 likes
I am in the USA and signed up for a free trial premium account that shows as active to 3/28/19 in my account page. However I was charged $10.99 on 2/28/19 which should not have happened. How do I get this refunded? I do plan to move to paying for pre...
I am in the USA and signed up for a free trial premium account that shows as active to 3/28/19 in my account page. However I was charged $10.99 on 2/28/19 which should not have happened. ...
Composer
1283 Views
1 replies
0 likes
hello(;i have 2 questions 1. I have an iphone8 and a premium account.. somehow I can’t listen to music when I don’t have WiFi.. I understand that part of the premium is the option to listen to music when you don’t have WiFi... how can I fix it?2. How...
hello(; i have 2 questions 1. I have an iphone8 and a premium account.. somehow I can’t listen to music when I don’t have WiFi.. I understand that part of the premium is the option to listen ...
Community Legend
1712 Views
1 replies
0 likes
PlanPremiumCountryTurkey My Question or IssueI've been using premium for almost 2 years with student discount. 2-3 days ago I received an e-mail about payment failure, therefore updated my credit card information. After that, Spotify issued a full pr...
Plan Premium Country Turkey My Question or Issue I've been using premium for almost 2 years with student discount. 2-3 days ago I received an e-mail about payment failure...
Community Legend
916 Views
1 replies
0 likes
I'd like to subscribe to the student discount but everytime I go to this link it says that the page doesn't work.Right now I have the free plan, I already used my credit card on another account for the premium subscription.Can I use it again for the ...
I'd like to subscribe to the student discount but everytime I go to this link it says that the page doesn't work. Right now I have the free plan, I already used my credit card on another acco...
Community Legend
780 Views
1 replies
0 likes
