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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

149530 Views

69 replies

10 likes

Premium for Family
  • 149530 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

95196 Views

89 replies

4 likes

  • 95196 Views
  • 89 replies
  • 4 likes

Solved!! Switching from Spotify to Spotify Premium for Students

PlanFree/PremiumCountryUSADevice Operating System My Question or IssueI've had Spotify for a while now but just today I switched it to Spotify Premium since I am a student. My concern is whether I have to do something on my end or will Spotify recogn...

Casual Listener

Plan Free/Premium Country USA Device   Operating System     My Question or Issue I've had Spotify for a while now but just today I switched it to Spotify Premium since I am a...

kendinavarrete

Casual Listener

590 Views

2 replies

0 likes

  • 590 Views
  • 2 replies
  • 0 likes

Received a free hulu email

I have a Premium Plan (United States) and received an email stating "We’re so happy to have you as a Premium member. And we’re extra happy to give you Hulu as part of your Premium plan, at no additional cost. "I already have Hulu linked through my ac...

Casual Listener

I have a Premium Plan (United States) and received an email stating "We’re so happy to have you as a Premium member. And we’re extra happy to give you Hulu as part of your Premium plan, at no additio...

Brunelicia

Community Legend

309 Views

1 replies

0 likes

  • 309 Views
  • 1 replies
  • 0 likes

Solved!! Premium

hey guys, how can i get premium with spotify gift cards?

Casual Listener

hey guys,   how can i get premium with spotify gift cards?

Nico

Community Legend

929 Views

3 replies

0 likes

  • 929 Views
  • 3 replies
  • 0 likes

Change billing date

PlanPremium FamilyCountrythe NetherlandsDeviceOneplus 5TOperating SystemDon't know. My Question or IssueHi,To change the date, I have to basically cancel my subscription and re-subscribe on the date I want. But because I have a Premium for Family, I ...

Newbie

Plan Premium Family Country the Netherlands Device Oneplus 5T Operating System Don't know.   My Question or Issue Hi, To change the date, I have to basically cancel my subscription an...

OneByBoo

Roadie

1138 Views

1 replies

0 likes

  • 1138 Views
  • 1 replies
  • 0 likes

Yearly Subscriptions

Instead of pocketing out $10 every month, make a simpler plan by providing yearly subscribtions of $120 so people like me dont have to worry if they got the funds to pay for it or not every month.

Newbie

Instead of pocketing out $10 every month, make a simpler plan by providing yearly subscribtions of $120 so people like me dont have to worry if they got the funds to pay for it or not every month. &...

mitchejl

Newbie

548 Views

2 replies

2 likes

  • 548 Views
  • 2 replies
  • 2 likes

Premium account cancelled early (prior to end of billing period)

I had a family account that I paid for on Mar 9th, today (Apr 3rd) I got an email saying my account was suspended due to non payment. This is BS. My previous period was clearely paid for as is seen in my PayPal history (attached) and had 6 more days ...

Regular

  I had a family account that I paid for on Mar 9th, today (Apr 3rd)  I got an email saying my account was suspended due to non payment. This is BS. My previous period was clearely paid fo...

Billy-J

Spotify Star

1231 Views

3 replies

0 likes

  • 1231 Views
  • 3 replies
  • 0 likes

SPOTIFY IS STIL CHARGING ME HELP!!

PlanFree/PremiumCountryCanadaDeviceAndroidOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have cancelled my subscription 2 months ago and both of those month spotify have taken 9.99 from me. This is frustrating trying to...

Regular

Plan Free/Premium Country Canada Device Android Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have cancelled my subscription 2 months ago and b...

Brunelicia

Community Legend

461 Views

3 replies

0 likes

  • 461 Views
  • 3 replies
  • 0 likes

Spotify cancelado, cobrança indevida

Cancelei minha conta Spotify há cerca de 3 meses e continuo recebendo as cobranças no cartão de crédito.Já segui TODAS as orientações que existem no site Spotify, já verifiquei TODOS os e-mails, contas de Facebook, NENHUMA possível conta é premium, m...

Casual Listener

Cancelei minha conta Spotify há cerca de 3 meses e continuo recebendo as cobranças no cartão de crédito. Já segui TODAS as orientações que existem no site Spotify, já verifiquei TODOS os e-mails, co...

Bittencourt

Spotify Star

450 Views

3 replies

0 likes

  • 450 Views
  • 3 replies
  • 0 likes

How can i get my money back?

My Question or Issuei accidentally subscribed to premium and i would like to get my money back because i did not use it

Newbie

My Question or Issue i accidentally subscribed to premium and i would like to get my money back because i did not use it

Brunelicia

Community Legend

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

Solved!! Can't unsubscribe from premium account, whether it's from mobile provider or Spotify!

I subscribed to a premium account offer with my previous mobile operator. I changed of operator in like 2017 but somehow my premium account I subscribed with them is still working? Now I wanna change to a Family account and can't cancel my premium sp...

Casual Listener

I subscribed to a premium account offer with my previous mobile operator. I changed of operator in like 2017 but somehow my premium account I subscribed with them is still working? Now I wanna change...

Helluby

Casual Listener

806 Views

4 replies

0 likes

  • 806 Views
  • 4 replies
  • 0 likes

Switching from Spotify Premium to Premium with Hulu

I currently have a Spotify premium membership. It renewed and was paid for three days ago, a regular $9.99 plus tax payment. However, I now want to switch to Spotify Premium with Hulu. If I do switch, will I have to pay for this month on the Premium ...

Casual Listener

I currently have a Spotify premium membership. It renewed and was paid for three days ago, a regular $9.99 plus tax payment. However, I now want to switch to Spotify Premium with Hulu. If I do switch...

Billy-J

Spotify Star

930 Views

3 replies

0 likes

Hulu
Hulu-spotify
paid
Premium
  • 930 Views
  • 3 replies
  • 0 likes

Premium Duo interrupts playback?

I may have misread the product, but isn't the idea to be able to play seperate music, provided that you share the same physical homeadress? I recently updated to Premium Duo assuming I could share it with my girlfriend. But everything she plays music...

Casual Listener

I may have misread the product, but isn't the idea to be able to play seperate music, provided that you share the same physical homeadress?   I recently updated to Premium Duo assuming I could...

Brunelicia

Community Legend

2813 Views

3 replies

0 likes

Premium Duo
  • 2813 Views
  • 3 replies
  • 0 likes

Do I get hulu with a one time subscription?

I was just wondering that if I get a one month premium subscription, will i recieve hulu?

Casual Listener

I was just wondering that if I get a one month premium subscription, will i recieve hulu?

Billy-J

Spotify Star

435 Views

3 replies

0 likes

  • 435 Views
  • 3 replies
  • 0 likes

charged extra

PlanPremiumU.S DeviceiPhone 7+Operating Systemios12 My Question or IssueI was charged for my the family plan, but then canceled and changed it to the regular w/ Hulu. Can I get a refund on the family plan?

Newbie

Plan Premium U.S   Device iPhone 7+ Operating System ios12   My Question or Issue I was charged for my the family plan, but then canceled and changed it to the regular  w/ Hu...

Bittencourt

Spotify Star

366 Views

1 replies

0 likes

  • 366 Views
  • 1 replies
  • 0 likes

Spotify students

Hi I have always been signed up as a Spotify student and I was verified again as a student in February but you have charged me premium price NZD twice now

Casual Listener

Hi I have always been signed up as a Spotify student and I was verified again as a student in February but you have charged me premium price NZD twice now 😞 

Bittencourt

Spotify Star

815 Views

4 replies

0 likes

  • 815 Views
  • 4 replies
  • 0 likes

Spotify canceling my family premium every month

PlanPremiumCountryTurkeyDeviceSamsung Galaxy S8+Operating SystemAndroid 9 My Question or IssueMy family subscription is canceling every month. Spotify sends me a verification mail and we do it correctly but in the end of the month spotify cancels our...

Newbie

Plan Premium Country Turkey Device Samsung Galaxy S8+ Operating System Android 9   My Question or Issue My family subscription is canceling every month. Spotify sends me a verification...

Bittencourt

Spotify Star

413 Views

1 replies

0 likes

  • 413 Views
  • 1 replies
  • 0 likes

Solved!! Cancelled membership but still billed

I signed up for a student membership and have had this for one year. I received an email in March advising me that it would expire at the end of April if I did not renew this and I had until 4th April to do so. I decided to cancel my membership compl...

Newbie

I signed up for a student membership and have had this for one year. I received an email in March advising me that it would expire at the end of April if I did not renew this and I had until 4th Apri...

Luan

Spotify Star

1552 Views

1 replies

0 likes

  • 1552 Views
  • 1 replies
  • 0 likes

Solved!! Se cobro mensualidad pero no se activo premium

Se cobro mensualidad pero no se activo premiumBuen día en mi cuenta estaba tratando de activar premium se cobro en mi tarjeta pero en mi cuenta no me llego Premium. Cuales son los pasos para poder revisar esto?Banco BanamexPlanFree/CountryMéxicoDevic...

Newbie

  Se cobro mensualidad pero no se activo premium Buen día en mi cuenta estaba tratando de activar premium se cobro en mi tarjeta pero en mi cuenta no me llego Premium. Cuales son los pasos par...

Brunelicia

Community Legend

1065 Views

1 replies

0 likes

Cobrado
  • 1065 Views
  • 1 replies
  • 0 likes

Account hacked? Other playlists being added to account

On the premium plan. All devices affected, its a plan issue. About three months ago, one of the accounts in my family premium account started having a tonne of songs and playlists added to it that are not hers. We changed her password and removed it ...

Newbie

On the premium plan.   All devices affected, its a plan issue.   About three months ago, one of the accounts in my family premium account started having a tonne of songs and playlists a...

OneByBoo

Roadie

526 Views

1 replies

0 likes

  • 526 Views
  • 1 replies
  • 0 likes

2 payments taken from bank account cant figure out how to get in touch with spodify representative

How do I get a refund to my bank account I cant find away to get in contact with a spodify representative. $9.99 and $1499 were taken from my bank account on April 2. HELP!!!

Newbie

How do I get a refund to my bank account I cant find away to get in contact with a spodify representative.   $9.99 and $1499 were taken from my bank account on April 2.   HELP!!!  

mosohodPeti

Composer

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes