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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132004 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
66312 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Casual Listener
248392 Views
152 replies
13 likes
I recently canceled my premium subscription with Students Discount, and wanted to know if there would be any problem if I wanted to renew muy subscription with the Students Discount the next month.
I recently canceled my premium subscription with Students Discount, and wanted to know if there would be any problem if I wanted to renew muy subscription with the Students Discount the next month.&n...
Roadie
725 Views
1 replies
0 likes
PlanPremiumCountryCanadaDeviceessential PH-1Operating Systemandroid My Question or IssueI am having trouble/getting an error whilst trying to pay for a premium subscription on my account with my debit visa, I had used the free trial, and earlier I tr...
Plan Premium Country Canada Device essential PH-1 Operating System android My Question or Issue I am having trouble/getting an error whilst trying to pay for a premium subscr...
Roadie
670 Views
1 replies
0 likes
PlanPremiumCountryPoland My Question or IssueFor a week, they didn't took my money for premium spotify and the daily renewal date changes by a day, why? I have money in card. PROBLEM DONE
Plan Premium Country Poland My Question or Issue For a week, they didn't took my money for premium spotify and the daily renewal date changes by a day, why? I have money in...
Spotify Star
786 Views
1 replies
0 likes
PlanPremiumCountryUA,UK,CZ,IL Device(iPhone X, Ipad Pro, PC)Operating System(iOS, Windows 10) My Question or IssueHi all, I'm working in an IT company and our Network is using not local IP's.once I will go out of the office, I will have a local IP (M...
Plan Premium Country UA,UK,CZ,IL Device (iPhone X, Ipad Pro, PC) Operating System (iOS, Windows 10) My Question or Issue Hi all, I'm working in an IT company and ...
Spotify Star
436 Views
1 replies
0 likes
Some background first, I have the Spotify Premium with Hulu plan, and I received a 1-month Premium gift card as a gift. When I added it, it removed the Hulu portion of my plan for the duration of the gift card and then automtically switched back to m...
Some background first, I have the Spotify Premium with Hulu plan, and I received a 1-month Premium gift card as a gift. When I added it, it removed the Hulu portion of my plan for the duration ...
Community Legend
688 Views
3 replies
0 likes
Hi! With my debit card, I pay two accounts subscribing. Last payment I made for these accounts is about two weeks ago but today one of the accounts payment is taken again for me.
Hi! With my debit card, I pay two accounts subscribing. Last payment I made for these accounts is about two weeks ago but today one of the accounts payment is taken again for me.
Spotify Star
577 Views
1 replies
0 likes
There’s this girl that I talk to pretty frequently and the last time we Skyped she told me that she hasn’t been able to explore music as much as she wants to, and I’m pretty sure she listens to music through YouTube, so I want to buy her a premium ac...
There’s this girl that I talk to pretty frequently and the last time we Skyped she told me that she hasn’t been able to explore music as much as she wants to, and I’m pretty sure she listens to music...
Spotify Star
840 Views
1 replies
0 likes
Dear apotify,I was using family Spotify for two last years, but I move out with my girlfriend, we live together and I want joint her Spotify family, but I can't, it told me that I could not change family fore than once in year.Could you please help m...
Dear apotify, I was using family Spotify for two last years, but I move out with my girlfriend, we live together and I want joint her Spotify family, but I can't, it told me that I could not change ...
Spotify Star
1366 Views
5 replies
0 likes
PlanPremiumCountryBrasilDeviceSamsung Galaxy 9+Operating SystemAndroid My Question or IssueMudei meu cartão de crédito e atualizei no spotify para fazer o pagamento mensal do meu Spotify Premium como era feito todos os meses. No dia 05/03/2019 veio u...
Plan Premium Country Brasil Device Samsung Galaxy 9+ Operating System Android My Question or Issue Mudei meu cartão de crédito e atualizei no spotify para fazer o pagamento mensal do...
Spotify Star
1247 Views
3 replies
0 likes
Boa noiteRenovei meu plano universitário e esse mês não recebi o desconto. Como proceder?
Boa noite Renovei meu plano universitário e esse mês não recebi o desconto. Como proceder?
Spotify Star
957 Views
3 replies
0 likes
I am in the USA and signed up for a free trial premium account that shows as active to 3/28/19 in my account page. However I was charged $10.99 on 2/28/19 which should not have happened. How do I get this refunded? I do plan to move to paying for pre...
I am in the USA and signed up for a free trial premium account that shows as active to 3/28/19 in my account page. However I was charged $10.99 on 2/28/19 which should not have happened. ...
Composer
1282 Views
1 replies
0 likes
hello(;i have 2 questions 1. I have an iphone8 and a premium account.. somehow I can’t listen to music when I don’t have WiFi.. I understand that part of the premium is the option to listen to music when you don’t have WiFi... how can I fix it?2. How...
hello(; i have 2 questions 1. I have an iphone8 and a premium account.. somehow I can’t listen to music when I don’t have WiFi.. I understand that part of the premium is the option to listen ...
Community Legend
1710 Views
1 replies
0 likes
PlanPremiumCountryTurkey My Question or IssueI've been using premium for almost 2 years with student discount. 2-3 days ago I received an e-mail about payment failure, therefore updated my credit card information. After that, Spotify issued a full pr...
Plan Premium Country Turkey My Question or Issue I've been using premium for almost 2 years with student discount. 2-3 days ago I received an e-mail about payment failure...
Community Legend
916 Views
1 replies
0 likes
I'd like to subscribe to the student discount but everytime I go to this link it says that the page doesn't work.Right now I have the free plan, I already used my credit card on another account for the premium subscription.Can I use it again for the ...
I'd like to subscribe to the student discount but everytime I go to this link it says that the page doesn't work. Right now I have the free plan, I already used my credit card on another acco...
Community Legend
779 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceallOperating System Windows 10 My Question or IssueI went all in and got premium because of the sweet deal that's being offered. However, I can't activate my existing hulu or account or get to hulu at all. This is kind of r...
Plan Premium Country USA Device all Operating System Windows 10 My Question or Issue I went all in and got premium because of the sweet deal that's being offered. However...
Community Legend
780 Views
1 replies
0 likes
PlanFree/PremiumCountryNetherlandsDeviceSamsung Galaxy A6+ 2018Operating SystemAndroid 8 My Question or IssueSo, i have Family Prenium for 1,5 year noa, but today i opened my app, and i have not a prenium zccount they say
Plan Free/Premium Country Netherlands Device Samsung Galaxy A6+ 2018 Operating System Android 8 My Question or Issue So, i have Family Prenium for 1,5 year noa, but today i opened my...
Community Legend
596 Views
1 replies
0 likes
I can't join a family premium account that my brother created. I receive the email with the invite but after typing our address it exhibit the message "you can't join this family premium plan".I've tried resending the invite, erasing the browse histo...
I can't join a family premium account that my brother created. I receive the email with the invite but after typing our address it exhibit the message "you can't join this family premium plan". I've...
Spotify Star
1274 Views
3 replies
0 likes
PlanPremium for familyCountryPhilippinesDeviceSamsung Galaxy J7+Operating SystemAndroid Nougat My Question or IssueI joined Family premium around Jan 29, 2019 but prior to that I was subscribed to regular premium. On Feb 17, the premium of 129 PhP wa...
Plan Premium for family Country Philippines Device Samsung Galaxy J7+ Operating System Android Nougat My Question or Issue I joined Family premium around Jan 29, 2019 but prior to th...
Casual Listener
578 Views
4 replies
0 likes
PlanFree/PremiumCountryAustralia Device(iPhone XS Max)Operating System(iOS 10, Android Oreo, Windows 10,etc I’ve subscribed to Spotify premium but in the app it’s saying my subscription is free. I tried to log someone into my account on their device ...
Plan Free/Premium Country Australia Device (iPhone XS Max) Operating System (iOS 10, Android Oreo, Windows 10,etc I’ve subscribed to Spotify premium but in the app ...
Roadie
625 Views
1 replies
0 likes
My Question or IssueMy partner and I have jsut moved in together, and I wanted to add him to my family plan, but I can't remember the exact address I wrote for the family plan I registered back then. So how do I get this info? For him to register and...
My Question or Issue My partner and I have jsut moved in together, and I wanted to add him to my family plan, but I can't remember the exact address I wrote for the family plan I registered ...
Roadie
603 Views
1 replies
0 likes
