Ask here for help with Premium, payments and trials.
Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
I accidently deleted this and want to add it back but can't figure it out. Help please! I have Echos, Sonos, phone and 2 laptops so the Whole House is super helpful! Justin
PlanPremium for FamilyCountry AustraliaDeviceVariousOperating SystemVariousMy Question or IssueSigned up for premium for family when Microsoft dumped groove, using the link in Groove if I remember correctly. Worked fine until this week. Opening spoti...
I had Family Premium and Personal Premium before my cancellation. I had Family Premium in April but cancelled it because I had been charged twice, which is for Family and Personal. Cancelling Family was successful, and I wanted to cancel Personal too...
PlanFree/PremiumCountry United StatesDeviceGalaxy 7 edgeOperating System My Question or Issue So the last few days I have been trying to sign up for premium and it keeps saying my payment failed and to try again. Well I have tried numerous times and ...
PlanPremium 3 Months OfferCountryUSA DeviceLG, PS4 & Windows LaptopOperating SystemAndroid, PS4 and Windows 10My Question or IssueYour program sucks, first of all, you have an obvious problem with all these complaints but you can't get your heads out...
Plano premiumEfetuei pagamento e não está vinculado a minha conta que utilizo. Quero reembolso ou atualizar pra minha conta.
PlanTrialCountry USA My Question or IssueSince there is no family plan trial available I'd like to sign up myself and each of my family members individually on the three month trial. However when I went to sign up the second member I was denied; perh...
Hello I bought premium a month with a paysafecard. When i bought premium i was told to get one month free but i didnt get it ? Can someone tell me why i didnt get that free month?PlanFree/PremiumCountry BelgiumDeviceSamsung Galaxy 8
Ich habe folgendes Problem, ich hatte schon einen Permium Account habe diesen gekündigt und möchte ihn jetzt aber wieder abschließen.Ich bin also auf die Website und wollte ein Upgrade aber bei jeder Zahlungsmethode die mir angeboten wird, bekomme ic...
I somehow ACCIDENTALLY cancelled my Spotify Premium, and when I went to turn it back on, it ONLY offers me the intro offer of 99 cents for 3 months (which, I already did that months ago), and everytime I put in my card #, it says "Something went wron...
PlanPremium (students)Country GreeceDeviceSamsung galaxy s6Operating SystemAndroid Nougat My Question or Issue:I am subscribed to the Students Premium . Altough I saw the 0.99e discount that you have , for 3 monts . So my question is , can i stop my ...
Hi, I just see the "3 months Premium for €0,99" add but when I click on Upgrade I get "3 months Premium for €9,00 and after that Premium for €9,99". How can I activate the 3 months for €0,99? Thanks!
I did the 3 months for 9.99 and then cancelled straight after so that I had premium for 3 months, then it was die to revert to free after this. Today I get an email telling me intended to family and that next month I'll get charged 14.99. I did NOT d...
PlanSpotify Premium for studentsCountry U.S. My Question or Issue I have been registered for the student premium discount since signing up for Spotify in 2016. The only reason I pay for premium is because of the discount, otherwise, it is too pricey ...
PlanFreeCountry The NetherlandsDeviceIphone 7Operating SystemIOS I saw an action on spotify, 3 months premium for €0,99 I bought it, but when I looked at my spotify account after the payment, it said that my account has a status of, Free. I even have...
PlanPremiumCountryTurkeyDeviceLG G5Operating System AndroidMy Question or Issue I was a premium member. My subscription seems like expired yesterday(I didn't receive a single reminder from Spotify before it expired) I'm trying to subscribe since yest...
PlanPremiumCountry Canada DeviceIphone My Question or Issue My old credit card expired i have a new one and am trying to get spotify premium again and everytime i put in the credit card info all i get is a payment failed box.
PELO AMOR DE DEUS...JÁ É A MINHA TERCEIRA TENTATIVA DE MANDAR ALGO AQUI!EU SEREI COBRADA NO CARTÃO DE CRÉDITO, JÁ ESTÁ NA FATURA O VALOR DE CONTA PREMIUM E MESMO SEGUINDO TODOS OS PASSOS EU NÃO ENCONTRO A CONTA VINCULADA AO PREMIUM...ESTOU USANDO FRE...
PlanPremiumCountry USA My Question or Issue I paid for the 99 cents for 3-month subscription but it charged me the 10 dollars, I need that money im broke