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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
67682 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132804 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
68615 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
251662 Views
155 replies
13 likes
My Question or IssueI'm getting a charge for $49 and get TONS of ads all day. If I have free, that's fine, but then what's the $49 for? I have spotify on my desktop/laptop/phone. I'm getting worn out trying to get an answer thru the thick wall betwee...
My Question or Issue I'm getting a charge for $49 and get TONS of ads all day. If I have free, that's fine, but then what's the $49 for? I have spotify on my desktop/laptop/phone. I'm getting worn o...
Spotify Star
372 Views
1 replies
0 likes
=PlanFreeCountryCanadaMy Question or IssueI want to buy a 3 month subscription but its only letting me use paysafecard and I just want to use the prepaid card I bought. Anyone know how to not use paysafecard and just use regular credit cards or prepa...
= Plan Free Country Canada My Question or Issue I want to buy a 3 month subscription but its only letting me use paysafecard and I just want to use the prepaid card I bought. Anyone know how to...
Spotify Star
907 Views
1 replies
0 likes
PlanPremiumCountryCzech RepublicMy Question or IssueHi,I have used SheerID to verify that I am a student. I got an email which stated that verification was succesful. Few minutes ago my premium trial period has expired and I was charged full premium ...
Plan Premium Country Czech Republic My Question or Issue Hi, I have used SheerID to verify that I am a student. I got an email which stated that verification was succesful. Few minutes ago my p...
Composer
1197 Views
1 replies
0 likes
PlanPremium for StudentsCountryUK My Question or IssueHi team, I'm looking to claim for the Google Home mini however when I click the 'Already have Premium or Home' button on the claim page, it redirects me to purchase family. Hitting the 'switch pla...
Plan Premium for Students Country UK My Question or Issue Hi team, I'm looking to claim for the Google Home mini however when I click the 'Already have Premium or Home' button o...
Spotify Star
1688 Views
1 replies
0 likes
PlanPremiumCountryGermanyDeviceSony Xperia Z5Operating SystemAndroid 9 My Question or IssueI had to reset my phone yesterday. Ever since I could not download songs over Spotify anymore. Everytime I try it the app says "Try getting premium". Thing is,...
Plan Premium Country Germany Device Sony Xperia Z5 Operating System Android 9 My Question or Issue I had to reset my phone yesterday. Ever since I could not download songs ov...
Community Legend
1239 Views
1 replies
0 likes
Hi!I was thinking to subscribe to premium through the Student subscription here in INDIA. But I will be moving to USA in a couple of months for 7 months.Will I be still paying the amount charged here in INDIA or I will have to pay the USA prices?
Hi! I was thinking to subscribe to premium through the Student subscription here in INDIA. But I will be moving to USA in a couple of months for 7 months. Will I be still paying the amount c...
Composer
631 Views
1 replies
0 likes
Plan: Free/Premium: PremiumCountry: Denmark DeviceApple (Macbook & IPhone) My Question or IssueI dont know why, but i paid for Spotify twice this month. First was on 05.03.19, and the other one was on 19.03.19.On my bank it said ''Waiting'' for takei...
Plan: Free/Premium: Premium Country: Denmark Device Apple (Macbook & IPhone) My Question or Issue I dont know why, but i paid for Spotify twice this month. First ...
Spotify Star
775 Views
1 replies
0 likes
How can I remove my card payment details and stop the subscription service on another person's account as I don't have access to it?
How can I remove my card payment details and stop the subscription service on another person's account as I don't have access to it?
Roadie
1375 Views
3 replies
0 likes
PlanPremium (bundled as part of NYTimes subscriptionCountryUnited StatesMy Question or IssueHi,I'm currently a Spotify premium subscriber as bundled with my NYTimes subscription. Wondering what is the cost per month if I was to upgrade to Premium Fam...
Plan Premium (bundled as part of NYTimes subscription Country United States My Question or Issue Hi, I'm currently a Spotify premium subscriber as bundled with my NYTimes subscription. Wo...
Spotify Star
956 Views
1 replies
0 likes
I'm trying for the subscription for the Family plan. Is there any option for the payment by mobile for this premium family plan?
I'm trying for the subscription for the Family plan. Is there any option for the payment by mobile for this premium family plan?
Roadie
1232 Views
1 replies
0 likes
PlanFreeCountryBrazil My Question or IssueI bought a gift card myself today since I don't currently have a credit card to be debited on, at the price of R$50, which would give me three months of premium account. But as I tried to redeem the code, tur...
Plan Free Country Brazil My Question or Issue I bought a gift card myself today since I don't currently have a credit card to be debited on, at the price of R$50, which w...
Roadie
753 Views
1 replies
0 likes
I currently have a discounted rate for hulu at 0.99 a month until november so i can't get the spotify plus hulu plan that spotify offers I think. I want to know if I could do that and still keep the discounted rate for hulu meaning instead of 10 for ...
I currently have a discounted rate for hulu at 0.99 a month until november so i can't get the spotify plus hulu plan that spotify offers I think. I want to know if I could do that and still keep the ...
Roadie
747 Views
1 replies
0 likes
PlanPremiumCountryUSADevicePC / iOSOperating SystemWindows 10 My Question or IssueEverytime I try to activate Hulu in my premium account section, I get the following error no matter what I do: ErrorOops! Something went wrong, please try again or chec...
Plan Premium Country USA Device PC / iOS Operating System Windows 10 My Question or Issue Everytime I try to activate Hulu in my premium account section, I get the following error no...
Casual Listener
9004 Views
4 replies
0 likes
Plan: premium studentsCountry: Italy Device: MacBook/Samsung S8 My Question or Issue:I'm trying to get help from spotify, giving them the payment code and retriving information on whose account is and cancel that subscription.Alternatively I must blo...
Plan: premium students Country: Italy Device: MacBook/Samsung S8 My Question or Issue: I'm trying to get help from spotify, giving them the payment code and retrivi...
Spotify Star
1365 Views
1 replies
0 likes
I recently canceled my premium subscription with Students Discount, and wanted to know if there would be any problem if I wanted to renew muy subscription with the Students Discount the next month.
I recently canceled my premium subscription with Students Discount, and wanted to know if there would be any problem if I wanted to renew muy subscription with the Students Discount the next month.&n...
Roadie
726 Views
1 replies
0 likes
PlanPremiumCountryCanadaDeviceessential PH-1Operating Systemandroid My Question or IssueI am having trouble/getting an error whilst trying to pay for a premium subscription on my account with my debit visa, I had used the free trial, and earlier I tr...
Plan Premium Country Canada Device essential PH-1 Operating System android My Question or Issue I am having trouble/getting an error whilst trying to pay for a premium subscr...
Roadie
672 Views
1 replies
0 likes
PlanPremiumCountryPoland My Question or IssueFor a week, they didn't took my money for premium spotify and the daily renewal date changes by a day, why? I have money in card. PROBLEM DONE
Plan Premium Country Poland My Question or Issue For a week, they didn't took my money for premium spotify and the daily renewal date changes by a day, why? I have money in...
Spotify Star
797 Views
1 replies
0 likes
PlanPremiumCountryUA,UK,CZ,IL Device(iPhone X, Ipad Pro, PC)Operating System(iOS, Windows 10) My Question or IssueHi all, I'm working in an IT company and our Network is using not local IP's.once I will go out of the office, I will have a local IP (M...
Plan Premium Country UA,UK,CZ,IL Device (iPhone X, Ipad Pro, PC) Operating System (iOS, Windows 10) My Question or Issue Hi all, I'm working in an IT company and ...
Spotify Star
445 Views
1 replies
0 likes
Some background first, I have the Spotify Premium with Hulu plan, and I received a 1-month Premium gift card as a gift. When I added it, it removed the Hulu portion of my plan for the duration of the gift card and then automtically switched back to m...
Some background first, I have the Spotify Premium with Hulu plan, and I received a 1-month Premium gift card as a gift. When I added it, it removed the Hulu portion of my plan for the duration ...
Community Legend
701 Views
3 replies
0 likes
Hi! With my debit card, I pay two accounts subscribing. Last payment I made for these accounts is about two weeks ago but today one of the accounts payment is taken again for me.
Hi! With my debit card, I pay two accounts subscribing. Last payment I made for these accounts is about two weeks ago but today one of the accounts payment is taken again for me.
Spotify Star
585 Views
1 replies
0 likes
