Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Regular
- 183305 Views
- 117 replies
- 12 likes
- 183305 Views
- 117 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Newbie
- 20808 Views
- 28 replies
- 4 likes
- 20808 Views
- 28 replies
- 4 likes
Superuser Contribution Spotify premium in Jordan
Is there a way to get spotify premium for less than 5$/month in Jordan for students?My friends in Europe told me to get the students offer since i am a student but i can't seem to find the "students offer" on the website.Thanks in advance.
- Is there a way to get spotify premium for less than 5$/month in Jordan for students? My friends in Europe told me to get the students offer since i am a student but i can't seem to find the ...
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- Spotify Legend
- 1213 Views
- 3 replies
- 0 likes
- 1213 Views
- 3 replies
- 0 likes
Account Problem
PlanPremiumCountry USADeviceiPhone 8Operating SystemiOS 12.1.1 My Question or Issue I subscribed to premium about a year ago and have had zero issues with Spotify so far. However I opened the app today, was logged out and when I logged back in all my...
- Plan Premium Country USA Device iPhone 8 Operating System iOS 12.1.1 My Question or Issue I subscribed to premium about a year ago and have had zero issues with Spotify s...
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- Spotify Star
- 511 Views
- 1 replies
- 0 likes
- 511 Views
- 1 replies
- 0 likes
subscription
PlanFREECountry USADeviceZTE ZMAX PROOperating SysteMANDROID My Question or Issue I WAS NOT NOTIFIED ABOUT WHEN MY FREE SUBSCRIPTION WOULD BE ENDING AND WAS CHARGED TO CONTINUE IT. IS A REFUND POSSIBLE?
- Plan FREE Country USA Device ZTE ZMAX PRO Operating SysteM ANDROID My Question or Issue I WAS NOT NOTIFIED ABOUT WHEN MY FREE SUBSCRIPTION WOULD BE ENDING AND WAS CHARGED...
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- Spotify Star
- 807 Views
- 1 replies
- 0 likes
- 807 Views
- 1 replies
- 0 likes
Can't Use 30 days Trial?
I have created this account last night and I tried to use 30 days trial. Nothing was happened and my trial did not start. I tried it again now and it did not start again. It says "you already used trial so you can not use this offer now." How can it ...
- I have created this account last night and I tried to use 30 days trial. Nothing was happened and my trial did not start. I tried it again now and it did not start again. It says "you already used tr...
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- Casual Listener
- 486 Views
- 2 replies
- 0 likes
- 486 Views
- 2 replies
- 0 likes
Solved!! Member of Family Account to Owner of a new Family Account?
PlanPremiumCountry Germany My Question I am about to quit my current family and start a new one. Therefore I want to quit the current subscription as a member of a family account and create a new family account to become its owner and be able to invi...
- Plan Premium Country Germany My Question I am about to quit my current family and start a new one. Therefore I want to quit the current subscription as a...
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- Spotify Star
- 887 Views
- 3 replies
- 0 likes
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AccountFamily Plan
- 887 Views
- 3 replies
- 0 likes
How do I cancel my premium Spotify India subscription?
Just signed up on Spotify India and I am unable to find an option to cancel my subscription. It reflects that I have spotify premium but is not giving me an option to cancel it.
- Just signed up on Spotify India and I am unable to find an option to cancel my subscription. It reflects that I have spotify premium but is not giving me an option to cancel it...
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- Spotify Star
- 1782 Views
- 1 replies
- 0 likes
- 1782 Views
- 1 replies
- 0 likes
30 day free trail on Yearly subscription
PlanFree/PremiumCountryIndia Device(Mi A2)Operating System(Android Pie) My Question or Issue I wanted to know if I buy Spotify Premium Yearly Plan will I get 30-day free trial or my yearly plan will start immediately.
- Plan Free/Premium Country India Device (Mi A2) Operating System (Android Pie) My Question or Issue I wanted to know if I buy Spotify Premium Yearly Plan will I ...
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- Spotify Star
- 987 Views
- 1 replies
- 0 likes
- 987 Views
- 1 replies
- 0 likes
Premium Card Not Working
Hi,I recently purchased a 10€ spotify card and it dosent work. I have had the same issue before when I tried to purchase a gift card for my friend. Whatever code I put in, it dosent seem to work. Anyone know how to fix this?
- Hi, I recently purchased a 10€ spotify card and it dosent work. I have had the same issue before when I tried to purchase a gift card for my friend. Whatever code I put in, it dosent seem to work. A...
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- Spotify Star
- 1015 Views
- 3 replies
- 0 likes
- 1015 Views
- 3 replies
- 0 likes
Charged through upi but spotify says payment failed
I was charged for 3 months but they said my payment failed.PlanFree/PremiumCountry India
- I was charged for 3 months but they said my payment failed. Plan Free/Premium Country India
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- Casual Listener
- 441 Views
- 1 replies
- 1 likes
- 441 Views
- 1 replies
- 1 likes
spotify with existing hulu account
I am wanting to upgrade to the premium spotify with hulu discount. wanting to know if it works with existing hulu account or would i have to make another hulu account and cancel the one i have
- I am wanting to upgrade to the premium spotify with hulu discount. wanting to know if it works with existing hulu account or would i have to make another hulu account and canc...
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- Spotify Star
- 357 Views
- 1 replies
- 0 likes
- 357 Views
- 1 replies
- 0 likes
Failed Transaction not refunded
PlanPremiumCountry IndiaDeviceMi A1Operating System Android Oreo My Question or Issue I was trying to get a premium subscription, however the transaction failed during the process. I was debited Rs.59 but didn't get premium. The amount which was debi...
- Plan Premium Country India Device Mi A1 Operating System Android Oreo My Question or Issue I was trying to get a premium subscription, however the transaction ...
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- Spotify Star
- 696 Views
- 1 replies
- 0 likes
- 696 Views
- 1 replies
- 0 likes
not premium despite billed
Planfamily Country sweden My Question or Issue hello Paid our bill and charged 23 februari. Today we are no longer premium. Why? We have a family account.
- Plan family Country sweden My Question or Issue hello Paid our bill and charged 23 februari. Today we are no longer premium. Why? We have a f...
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- Spotify Star
- 790 Views
- 1 replies
- 0 likes
- 790 Views
- 1 replies
- 0 likes
Improper Billing - Spotify for University students
Country BrazilDevice(iPhone 7 Plus) Operating System(iOS 12.1.4) My Question or Issue I always pay my subscription on the seventh day of the month, but after updating the payment method today I received a charge of R$ 10.00. My plan is Spotify for Un...
- Country Brazil Device (iPhone 7 Plus) Operating System (iOS 12.1.4) My Question or Issue I always pay my subscription on the seventh day of the month, but after updat...
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- Casual Listener
- 736 Views
- 2 replies
- 0 likes
- 736 Views
- 2 replies
- 0 likes
Superuser Contribution Mé cobraron 99 mxn pesos y mi pla es de estudiante
My Question or Issue Como hago para recuperar mi dinero o a quien reclamo verán contrate spotify plan de estudiante de 49 pesos mexicanos que se cobra cada mes pero me cobraron 99 pesos mexicanos y luego me cobraron otros 49 en el mismo mes y ya cheq...
- My Question or Issue Como hago para recuperar mi dinero o a quien reclamo verán contrate spotify plan de estudiante de 49 pesos mexicanos que se cobra cada mes pero me cobraron 99 pesos mexica...
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- Spotify Legend
- 815 Views
- 1 replies
- 0 likes
- 815 Views
- 1 replies
- 0 likes
Charged RM4
hi I have been charged RM4 while I’m still in trial of premium. Please advise what this fee relates to? PlanPremium TrialCountry MalaysiaDeviceiPhone 7Operating SystemiOS 12
- hi I have been charged RM4 while I’m still in trial of premium. Please advise what this fee relates to? Plan Premium Trial Country Malaysia Device iPhone 7 Operating System...
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- Community Legend
- 984 Views
- 1 replies
- 0 likes
- 984 Views
- 1 replies
- 0 likes
poor recommendation algorithm
No offense. But I have to say that 'discover weekly' sucks, now half of them are from the musicians I've followed?? I thought it was a "discover", supposed to discover new things, not a "recap".Same as the daily mix. Plz hire some good algorithm engi...
- No offense. But I have to say that 'discover weekly' sucks, now half of them are from the musicians I've followed?? I thought it was a "discover", supposed to discover new things...
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- Casual Listener
- 1264 Views
- 2 replies
- 2 likes
- 1264 Views
- 2 replies
- 2 likes
Solved!! upgrade plan
PlanFree/PremiumCountry DevicOperating System My Question or IssueI currently have the premium subscription. I forgot to get the plan that include hulu. If i changed plans would i have to re pay full price or just 2.99 since the premium is 9.99
- Plan Free/Premium Country Devic Operating System My Question or Issue I currently have the premium subscription. I forgot to get the plan that include hulu. If i changed plans w...
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- Community Legend
- 870 Views
- 1 replies
- 0 likes
- 870 Views
- 1 replies
- 0 likes
What happened to my subscription?
Country Sweden Me and my gf have premium family, never been any problems. Today were both back to free and spotify wants us to go premium even though we paid our bill just a couple of days ago. Just dont get it!Some help please.
- Country Sweden Me and my gf have premium family, never been any problems. Today were both back to free and spotify wants us to go premium even&nbs...
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- Spotify Star
- 2052 Views
- 5 replies
- 0 likes
- 2052 Views
- 5 replies
- 0 likes
Spotify Totalmente bugado
É o seguinte, já faz um bom tempo que uso o Spotify no PC e já me acostumei, não consigo usar outro player, mas o problema é um: As músicas não tocam. Do nada o Spotify não tocava algumas músicas (**bleep** da Iggy Azalea, Black Widow da Rita Ora, Ha...
- É o seguinte, já faz um bom tempo que uso o Spotify no PC e já me acostumei, não consigo usar outro player, mas o problema é um: As músicas não tocam. Do nada o Spotify não tocava algumas mú...
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- Spotify Star
- 1027 Views
- 4 replies
- 0 likes
- 1027 Views
- 4 replies
- 0 likes
Can't locate the charged account
PlanFreeCountry USADevice Operating System My Question or Issue My account says I'm free but I've been charged 9.99 for many months. I've tried all suggestions to locate the charged account, including third party.
- Plan Free Country USA Device Operating System My Question or Issue My account says I'm free but I've been charged 9.99 for many months. I've tried all...
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- Community Legend
- 537 Views
- 1 replies
- 1 likes
- 537 Views
- 1 replies
- 1 likes