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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
130854 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
62949 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
242935 Views
149 replies
13 likes
Ich habe mir heute ein Spotify premium Gutschein fuer 10€ gekauft. Doch leider hat sich beim freirubbeln der Code geloest sodass ich ihn jetzt nicht mehr lesen kann. Irgendjemand ne Idee was ich jetzt machen soll? Gruss Prisca
Ich habe mir heute ein Spotify premium Gutschein fuer 10€ gekauft. Doch leider hat sich beim freirubbeln der Code geloest sodass ich ihn jetzt nicht mehr lesen kann. Irgendjemand ne Idee was i...
Casual Listener
44698 Views
6 replies
6 likes
I’m having the same problem. It’s premium (not “unlimited” like the rep said lol). It’s simply just trying to update the payment option after clicking ‘subscription’ like the directions say,, but it’s just refreshes/loops back to the same screen. I m...
I’m having the same problem. It’s premium (not “unlimited” like the rep said lol). It’s simply just trying to update the payment option after clicking ‘subscription’ like the directions say,, but it’...
Casual Listener
271 Views
1 replies
1 likes
Hi,please bring back payment method trough Mobile (Globe/Smart) , as you can see from screenshot is disappeared Country: Philippines I think you will lose a lot of customers if you don't bring back (including me) Thanks
Hi, please bring back payment method trough Mobile (Globe/Smart) , as you can see from screenshot is disappeared Country: Philippines I think you will lose a lot of customers if yo...
Casual Listener
353 Views
1 replies
0 likes
I have read in many places online that I can pay for spotify premium with carrier billing. My network is three and I have a surplus of credit which I want to spend. Firstly I contacted Spotify who said it is possible but I have to get my network to d...
I have read in many places online that I can pay for spotify premium with carrier billing. My network is three and I have a surplus of credit which I want to spend. Firstly I contacted Spotify who sa...
Spotify Legend
26430 Views
1 replies
0 likes
Need to once again import payment details in order to upgrade from Premium trial (0,99E/month) to Premium (5,99E/month)? Just wondering whether the trial automatically switches to regular payment so that I would not like to pay 5,99E twice... What do...
Need to once again import payment details in order to upgrade from Premium trial (0,99E/month) to Premium (5,99E/month)? Just wondering whether the trial automatically switches to regular payment so ...
Spotify Star
226 Views
1 replies
0 likes
I've been using Globe Prepaid load (SP129) for almost 2 years now as my mode of payment for Spotify premium. The transaction always goes smoothly. But tonight, this notice keeps on appearing whenever I try to subscribe. It keeps on saying that I shou...
I've been using Globe Prepaid load (SP129) for almost 2 years now as my mode of payment for Spotify premium. The transaction always goes smoothly. But tonight, this notice keeps on appearing whenever...
Visitor
6846 Views
4 replies
2 likes
Hola despues de los 30 dias gratuitos se han cobrado la cuota de la cuenta premium pero sigo teniendo la cuenta normal como puedo solucionarlo
Hola despues de los 30 dias gratuitos se han cobrado la cuota de la cuenta premium pero sigo teniendo la cuenta normal como puedo solucionarlo
Spotify Star
316 Views
1 replies
1 likes
Before I beginn to use spotify I had music on my pc, now I dont need them but there are still some tracks that I want to hear but they arent on spotify. So I import them. No Problem here, I can play the song if I want but on my phone it doesnt work, ...
Before I beginn to use spotify I had music on my pc, now I dont need them but there are still some tracks that I want to hear but they arent on spotify. So I import them. No Problem here, I can play ...
Community Legend
622 Views
3 replies
0 likes
For **bleep**s sake. I can't find anywhere to cancel and your customer service options are a joke. I would've considered coming back, but this experience eliminates that possibility. Cancel. My. Subscription.
For **bleep**s sake. I can't find anywhere to cancel and your customer service options are a joke. I would've considered coming back, but this experience eliminates that possibility. C...
Composer
260 Views
1 replies
0 likes
My payment has failed as my bank changed my card, however I cannot change the card details. (See attached screenshot). I click "update", or "update your payment details", and it just refreshes the screen, I cannot change subscription or cancel as it ...
My payment has failed as my bank changed my card, however I cannot change the card details. (See attached screenshot). I click "update", or "update your payment details", and it just refreshes the sc...
Spotify Star
586 Views
3 replies
0 likes
I have paid for my student premium and it hasn't updated yet, it still says its a free account. I have tried logging in and out.
I have paid for my student premium and it hasn't updated yet, it still says its a free account. I have tried logging in and out.
Community Legend
303 Views
1 replies
0 likes
I was trying to enroll my account for spotify premium student while filling out forms it asked for the card details and says that it won’t charge me yet but it charged me and I don’t have any valid documents for the subscription yet
I was trying to enroll my account for spotify premium student while filling out forms it asked for the card details and says that it won’t charge me yet but it charged me and I don’t have any valid d...
Roadie
219 Views
1 replies
0 likes
Hi.I had to change my credit card due to it being cloned, now when I try to update my payment method, I can't . I hit the update button and nothing happens, it just reloads the same page. I thought it was because I was on my mobile phone so I tried t...
Hi. I had to change my credit card due to it being cloned, now when I try to update my payment method, I can't . I hit the update button and nothing happens, it just reloads the same page.&...
Casual Listener
398 Views
3 replies
0 likes
Hello i found a website Voucher code for 35% off , but no option to apply when you join Premium ? , any ideas why ? . As it has taken me straight to my Bank card details and then opened my account without showing the oprion to put a code in many than...
Hello i found a website Voucher code for 35% off , but no option to apply when you join Premium ? , any ideas why ? . As it has taken me straight to my Bank card details and then opened my a...
Spotify Star
240 Views
1 replies
0 likes
I had issues getting my student acount issued and entered my card number 3 times this morning. This has resulted in 3 charges of $4.99 on my card (does not say pending). Will the 2 extra charges be automatically reversed?
I had issues getting my student acount issued and entered my card number 3 times this morning. This has resulted in 3 charges of $4.99 on my card (does not say pending). Will the 2 extra charges be a...
Community Legend
266 Views
1 replies
0 likes
Spoiler (Highlight to read) how long should I wait before my premium account gets activated. already paid for 3 months and i've been waiting for 10 hours but i'm still on free mode.
how long should I wait before my premium account gets activated. already paid for 3 months and i've been waiting for 10 hours but i'm still on free mode.
470 Views
0 replies
1 likes
It doesnt work the update button, so im not able to subscribe aggain my credit card!!
It doesnt work the update button, so im not able to subscribe aggain my credit card!!
Community Legend
737 Views
5 replies
1 likes
I paid for the university account, but my account is free. < Moderator Snip - Screenshot removed for security >
I paid for the university account, but my account is free. < Moderator Snip - Screenshot removed for security >
Spotify
466 Views
4 replies
0 likes
migrei para conta familiar,porem no meu app do celular ele nao atualiza minha conta ainda estou com teste premium
migrei para conta familiar,porem no meu app do celular ele nao atualiza minha conta ainda estou com teste premium
Spotify Legend
347 Views
1 replies
0 likes
Hello, I tried to update my Payment Method from PayPal to a Credit Card. But after I enter all the required data it says I can't do that because card details are not matching with my location. I live in Hungary and I don't want to change it because I...
Hello, I tried to update my Payment Method from PayPal to a Credit Card. But after I enter all the required data it says I can't do that because card details are not matching with ...
Spotify Star
681 Views
1 replies
0 likes
