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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

240820 Views

27 replies

5 likes

  • 240820 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

123162 Views

119 replies

13 likes

Other
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  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2867 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307048 Views

62 replies

16 likes

  • 307048 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131666 Views

19 replies

38 likes

  • 131666 Views
  • 19 replies
  • 38 likes

play queue ipad

Hi, I have a question, I would like to get the play queue in the main menu on my ipad, so i can see wich number is gonna play next, is this possible like on the Mac version? i cant seem to find out how to get this working.

Newbie

Hi,   I have a question, I would like to get the play queue in the main menu on my ipad, so i can see wich number is gonna play next, is this possible like on the Mac version? i cant seem ...

MichaelJerzak

Composer

610 Views

1 replies

0 likes

  • 610 Views
  • 1 replies
  • 0 likes

Solved!! No Spotify Premium @ iPhone

Hi, my Problem is, that the latest version of Spotify on my iPhone doesn't recognize my premium account, so I'm not able to select single tracks... Please help!! Rgrds

Casual Listener

Hi,   my Problem is, that the latest version of Spotify on my iPhone doesn't recognize my premium account, so I'm not able to select single tracks... 😕 Please help!!   Rgrds

Technopoly

Regular

2045 Views

16 replies

0 likes

  • 2045 Views
  • 16 replies
  • 0 likes

Solved!! My Music not showing up on iPhone

Hi everyone, I love this update, but My Music seems to be filled with a bunch of bugs. Yesterday, I added the song "Only Time" to My Music on my desktop. I then left the house to use Spotify on the go and My Music is no longer showing up. My custom p...

Casual Listener

Hi everyone,   I love this update, but My Music seems to be filled with a bunch of bugs.   Yesterday, I added the song "Only Time" to My Music on my desktop. I then left the house t...

akierlanc94

Casual Listener

19826 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Soundrop for iOS - need help

Hi All Soundrop is imo one of the best add on apps for Spotify but sadly after Spotifys latest update I have had nothing but trouble with it. It works fine both on Win 7 and Mac OS my issue is isolated to my iPhone 4s. I ofc have spotify prem latest ...

Newbie

Hi All   Soundrop is imo one of the best add on apps for Spotify but sadly after Spotifys latest update I have had nothing but trouble with it. It works fine both on Win 7 and Mac OS my issu...

robzim737

Community Legend

727 Views

1 replies

0 likes

  • 727 Views
  • 1 replies
  • 0 likes

How do i download songs that are in the Songs area of "My Music"

I used to use the starred playlist feature a lot and since they changed it to the "My Music" (which i hate) I can no longer set those songs to download whenever it is saved to there meaning i cant listne to "My Music" unless the song is in another do...

Newbie

I used to use the starred playlist feature a lot and since they changed it to the "My Music" (which i hate) I can no longer set those songs to download whenever it is saved to there meaning i cant li...

mdewater

Community Legend

808 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify crashing on shuffle with embedded playlists

Any time I attempt to play an embedded playlist (folder called Rap > Playlists organized by artist) on shuffle, the latest iOS app crashes. This is highly annoying and the #1 I use the app. I've seen others report this, is there any ETA? I'm about to...

Newbie

Any time I attempt to play an embedded playlist (folder called Rap > Playlists organized by artist) on shuffle, the latest iOS app crashes.  This is highly annoying and the #1 I use the app. ...

Jordi

Community Legend

899 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

iPhone not syncing local files

Hi, My iPhone won't sync local files which are part of offline playlists. This used to work fine, but when I changed my phone October and re-synced (when plugged in to the same laptop), none of the local files transferred. Any ideas why this would ha...

Music Fan

Hi,   My iPhone won't sync local files which are part of offline playlists. This used to work fine, but when I changed my phone October and re-synced (when plugged in to the same laptop), no...

Grace

Spotify

924 Views

3 replies

0 likes

  • 924 Views
  • 3 replies
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Solved!! Massive Album art bug

I have a very big problem about the 1.1.0 version. In my "starred playlist" i have two local files without cover. So if i control the music from the lock screen and the next song will be one of the local songs the song title don't show the currently ...

Newbie

I have a very big problem about the 1.1.0 version. In my "starred playlist" i have two local files without cover. So if i control the music from the lock screen and the next song will be one of the l...

MattSuda

Spotify Star

3843 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Can't sync my iPhone 5

Since the new interface appeared all my playlists dissappeared on my cell. I did the update on the phone and hope that would do it, but no. Pretty soon there was another update, I had hopes. Didnt change anything. Trying to log out. Trying to reinsta...

Regular

Since the new interface appeared all my playlists dissappeared on my cell.   I did the update on the phone and hope that would do it, but no.   Pretty soon there was another update,...

Adam

Roadie

4512 Views

9 replies

0 likes

Account
Premium
  • 4512 Views
  • 9 replies
  • 0 likes

Solved!! iPhone 5 - playlists are not loaded

Hi, I've recently got a problem with spotify app on iOS: the playlists section, when opened, remains in 'loading' state indefinitely. So what I see is the 'spinning circle' and empty list. I tried to reinstall app -- the same result. I also checked t...

Casual Listener

Hi, I've recently got a problem with spotify app on iOS: the playlists section, when opened, remains in 'loading' state indefinitely. So what I see is the 'spinning circle' and empty list.  I ...

rakeshprinceton

Newbie

1022 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Spotify premium not working

I have been a premium member of spotify for about a year but when I tried to use one of my playlists earlier it said I wasn't a premium member and I would have to upgrade. Everything was working fine yesterday. I have deleted and reinstalled my app o...

Newbie

I have been a premium member of spotify for about a year but when I tried to use one of my playlists earlier it said I wasn't a premium member and I would have to upgrade. Everything was working fine...

Peter__

Community Legend

550 Views

1 replies

0 likes

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  • 1 replies
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Can't sync music to offline playlists

Okay, so a few weeks ago I could sync music for offline use in my playlists fine, but it just suddenly stopped letting me. It shows the loading spin thing like it is downloading then just stops and won't download. Usually when it's downloading, and I...

Casual Listener

Okay, so a few weeks ago I could sync music for offline use in my playlists fine, but it just suddenly stopped letting me. It shows the loading spin thing like it is downloading then just stops and w...

Peter__

Community Legend

1336 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Playlist is resumed at the wrong place after playing song added to queue

On my iPad, I am listening to a playlist and then I longclick a song and add it to the queue. Next it plays the song I just added and when that is finished I expect it to resume in the playlist where it was before, but instead it plays the song I add...

Casual Listener

On my iPad, I am listening to a playlist and then I longclick a song and add it to the queue. Next it plays the song I just added and when that is finished I expect it to resume in the playlist where...

Peter__

Community Legend

1249 Views

2 replies

0 likes

Resumes in wrong playlist position
  • 1249 Views
  • 2 replies
  • 0 likes

How do I delete messages I sent to another user's inbox on my Macbook Air?

I have some messages that I sent to another Spotify Premium user via their inbox that I would like to delete.. please tell me how I can do this.. thank you

Newbie

I have some messages that I sent to another Spotify Premium user via their inbox that I would like to delete..  please tell me how I can do this.. thank you

Peter__

Community Legend

2975 Views

1 replies

2 likes

  • 2975 Views
  • 1 replies
  • 2 likes

Incorrect song information on lock screen for local files

Hello, When using the new version of Spotify, I noticed that when I am playing local songs that are synced from my PC, the song information on the iOS lock screen does not update. This also causes the song to not show when connected to BlueTooth Audi...

Visitor

Hello,   When using the new version of Spotify, I noticed that when I am playing local songs that are synced from my PC, the song information on the iOS lock screen does not update.  Th...

Peter__

Community Legend

897 Views

4 replies

0 likes

  • 897 Views
  • 4 replies
  • 0 likes

Only some of my music will download to my device!!

Only a certain amount of albums in the new "Your Music" section will download. After that point, no more of my albums would download. I have premium and I am using the 1.1.0 on my iPhone 5S with over 5 GB of free storage. Any help would be appreciate...

Casual Listener

Only a certain amount of albums in the new "Your Music" section will download. After that point, no more of my albums would download. I have premium and I am using the 1.1.0 on my iPhone 5S with over...

youlikesam

Casual Listener

709 Views

2 replies

0 likes

  • 709 Views
  • 2 replies
  • 0 likes

Spotify Unlimited

I have been using Spotify Unlimited on my desktop and laptop successfully for quite a while. I now have an Ipad but I can't seem to load my same account onto it. Can someone help me please? Thanks

Casual Listener

I have been using Spotify Unlimited on my desktop and laptop successfully for quite a while. I now have an Ipad but I can't seem to load my same account onto it. Can someone help me please? Thanks

CliffG

Casual Listener

856 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Gapless Playback broken with new update

Gapless Playback is not working with the new april update. Very annoying to hear a sudden pause between gapless tracks.

Visitor

Gapless Playback is not working with the new april update. Very annoying to hear a sudden pause between gapless tracks.

user-removed

Not applicable

710 Views

3 replies

1 likes

  • 710 Views
  • 3 replies
  • 1 likes

Multiple Album Versions

Even with the latest update to the iOS app, I am still not able to find the other versions of albums that have multiple versions... Am I missing something? I don't understand why when I pay for a premium account to be able to listen to what I want, I...

Newbie

Even with the latest update to the iOS app, I am still not able to find the other versions of albums that have multiple versions... Am I missing something? I don't understand why when I pay for a pre...

blahsi

Roadie

794 Views

1 replies

0 likes

  • 794 Views
  • 1 replies
  • 0 likes