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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

239497 Views

27 replies

5 likes

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  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

terryjamiahaaa

Newbie

121471 Views

118 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2801 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

306363 Views

62 replies

16 likes

  • 306363 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131373 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Solved!! my IPod touch doesn't open,nothing happens,help me please!

I have Spotify Premium and every time I connect my iPod touch to my computer to move the music and nothing happens, it does not appear the IPOD DEVICESI do not know the reason, already tried several times, please help me to solve this problem,I do no...

Regular

I have Spotify Premium and every time I connect my iPod touch to my computer to move the music and nothing happens, it does not appear the IPOD DEVICES I do not know the reason, already tried severa...

angelicausa2006

Regular

1822 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Spotify 0.7.4 breaks Siri on iOS 7

I have discovered that when using the latest Spotify update on the latest iOS 7 beta, it stops Siri from working. I know iOS 7 itself is still in beta, but FYI the Spotify dev team might want to take a look at this.The behaviour observed is that Siri...

Roadie

I have discovered that when using the latest Spotify update on the latest iOS 7 beta, it stops Siri from working. I know iOS 7 itself is still in beta, but FYI the Spotify dev team might want to take...

Richard

Community Legend

4336 Views

15 replies

0 likes

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  • 15 replies
  • 0 likes

Top list on iPhone

On the Spotify App I can't find the top lists tracks and albums as I can on my computer. I had them previously but with the new update they are gone. Can I get them again in some way? Thanks, Susanne

Newbie

On the Spotify App I can't find the top lists tracks and albums as I can on my computer. I had them previously but with the new update they are gone. Can I get them again in some way?   Than...

kwh

Newbie

4220 Views

4 replies

0 likes

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  • 4 replies
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Shuffle problems on iPhone

For some reason Shuffle is the default mode on my iphone. When I "switch it off" it simply comes back on again after one or two songs (in the right order) and shuffles the playlist. This makes it impossible to listen to an album in the right order. I...

Newbie

For some reason Shuffle is the default mode on my iphone.   When I "switch it off" it simply comes back on again after one or two songs (in the right order) and shuffles the playlist.  &...

Adamabaum

Casual Listener

1688 Views

5 replies

1 likes

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  • 5 replies
  • 1 likes

iPhone Offline mode

It will not work in offline mode on the iPhone 4 and 5, when another user running online on the same account (in the same family). When you start a song or a playlist that is downloaded and synced to offline mode, it says "paused account used elsewhe...

Newbie

It will not work in offline mode on the iPhone 4 and 5, when another user running online on the same account (in the same family). When you start a song or a playlist that is downloaded and synced to...

Peter__

Community Legend

3299 Views

1 replies

0 likes

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  • 1 replies
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Spotify/iPhone trouble

I'm also experiensing problems syncing any playlist or track on my iPhone5. "Available Offline" is turned on but nothubg is happening, I've tried switching it off and on, redterting the entire phone etc. The playlist however syncronizes on my windows...

Casual Listener

I'm also experiensing problems syncing any playlist or track on my iPhone5. "Available Offline" is turned on but nothubg is happening, I've tried switching it off and on, redterting the entire phone ...

Joe

Community Legend

977 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Spotify Premium account not working on iPhone

All of a sudden my Spotify Premium account won't work on my iPhone. I've had no issues in the past at all, however now am getting a "Premium Required: Spotify Premium is required for on-demand mobile streaming. It's free to stream on desktop." I can'...

Casual Listener

All of a sudden my Spotify Premium account won't work on my iPhone.    I've had no issues in the past at all, however now am getting a "Premium Required: Spotify Premium is required for...

Liam

Community Legend

601 Views

2 replies

0 likes

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android app features for IOS ?

Hello, I saw the spotify app on an samsung galaxy device, there is one menu point "collections". This point is missing in the IOS app which is very disappointing. This was the main feature I bought the app. Do i have to activate this point ? Or is th...

Newbie

Hello,   I saw the spotify app on an samsung galaxy device, there is one menu point "collections". This point is missing in the IOS app which is very disappointing. This was the main fea...

Peter__

Community Legend

1092 Views

1 replies

0 likes

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  • 1 replies
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Can't make playlist Available offline

When I move the switch to '1' to make the playlist available offline on my iPhone 4S (ios 6.1.2) the switch moves itself back to '0' and I can't get the tracks synced for offline use, please help?

Casual Listener

When I move the switch to '1' to make the playlist available offline on my iPhone 4S (ios 6.1.2) the switch moves itself back to '0' and I can't get the tracks synced for offline use, please help?

Peter__

Community Legend

2146 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

an error when synch playlists

Hey, I have a problem with my spotify on iphone 5. It seems that whole playlists were synchronised but some of the songs got caught off half way through playing, or after 10 secs... i usually listen to music on the offline mode on my phone as don't w...

Newbie

Hey,   I have a problem with my spotify on iphone 5. It seems that whole playlists were synchronised but some of the songs got caught off half way through playing, or after 10 secs... i usua...

Peter__

Community Legend

433 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Ipod Touch 2nd Generation crashes after 1 song

Ipod Touch 2nd Generation crashes after 1 song (iOS 4) - Please help. I have 2 ipods (iOS 4), 1 iPhone 4s + 1 iphone 3GS (both phones iOS 5.1) - no problems with the iphones . Please help. Brgds Andre

Newbie

Ipod Touch 2nd Generation crashes after 1 song (iOS 4) - Please help. I have 2 ipods (iOS 4), 1 iPhone 4s + 1 iphone 3GS (both phones iOS 5.1) - no problems with the iphones .   Please help....

Davidhelllier

Casual Listener

735 Views

1 replies

0 likes

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Will spotify ever work again?

Premium member and have not been able to use spotify app or spotify for iOS 4 on my iPhone for 4 days...this sux!

Casual Listener

Premium member and have not been able to use spotify app or spotify for iOS 4 on my iPhone for 4 days...this sux!

DeanneM

Casual Listener

918 Views

5 replies

0 likes

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  • 5 replies
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New UI for IOS 7?

Hi, Does anyone know if Spotify is going to remake the UI of their apps anytime soon? They look so stale and old compared to Rdio. I'm thinking of switching over if I can find a way to upload all my playlists. Thanks.

Casual Listener

Hi,   Does anyone know if Spotify is going to remake the UI of their apps anytime soon? They look so stale and old compared to Rdio. I'm thinking of switching over if I can find a way to upl...

MattSuda

Spotify Star

820 Views

1 replies

0 likes

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  • 1 replies
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Can I use my old Iphone for listening offline?

I am about to upgrade to a new Iphone 5s. I currently use my iphone 4 for listening to spotify songs offline while running. Can I continue to use my iphone 4 to listen to spotify offline after I change my wireless account over to my new Iphone 5s? Ca...

Newbie

I am about to upgrade to a new Iphone 5s.   I currently use my iphone 4 for listening to spotify songs offline while running. Can I continue to use my iphone 4 to listen to spotif...

Joe

Community Legend

2468 Views

1 replies

0 likes

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  • 1 replies
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Spotify not scrobbling to Last.fm on iPhone5

Hi all Last.fm has stopped scrobbling my Spotify plays on my iPhone 5. All was working fine until recently. Any ideas? Thanks in advance.

Newbie

Hi all   Last.fm has stopped scrobbling my Spotify plays on my iPhone 5. All was working fine until recently. Any ideas?    Thanks in advance.

Joe

Community Legend

488 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Replay geht nicht !!!

ich schreibe zum zweiten mal an vileicht ist meine erste nachicht nicht angekommen , oder hab falschverschickt, das problem ist die Replay taste ( wiederholung) des titels in meiner playlist es geht einfach nicht wenn ich schuffle und wiederholung ni...

Newbie

ich schreibe zum zweiten mal an vileicht ist meine erste nachicht nicht angekommen , oder hab falschverschickt, das problem ist die Replay taste ( wiederholung) des titels in meiner playlist es geht ...

Yamar79

Casual Listener

1157 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

NO playlists will sync - iPod Touch

Hi. I am having a huge huge huge problem that is really annoying me. when I say annoying me, I mean I am going through the roof with this. I cannot sync ANY of my playlists with my iPod Touch 4G, iOS 6.1.3, 2.04GB free space. I have done the followin...

Regular

Hi. I am having a huge huge huge problem that is really annoying me. when I say annoying me, I mean I am going through the roof with this. I cannot sync ANY of my playlists with my iPod Touch 4G, iOS...

f33un

Regular

1028 Views

5 replies

0 likes

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  • 5 replies
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Spotify on iPhone not working 4th of July 2013

Is there a problem with spotify today? It's not working all. Deleted and reinstalled the app and still nothing. Search isn't working, radio stations not playing...

Casual Listener

Is there a problem with spotify today? It's not working all. Deleted and reinstalled the app and still nothing. Search isn't working, radio stations not playing...

Kora

Newbie

2652 Views

10 replies

0 likes

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  • 10 replies
  • 0 likes

I have premium and the app will not open on my iPhone 5

Hello! I have spotify premium and have had it for a while and now the app will not open anymore. I have deleted and re-downloaded it a bunch of times and nothing has changed. I have also logged out on my computer since I can't on my phone. Nothing se...

Visitor

Hello! I have spotify premium and have had it for a while and now the app will not open anymore. I have deleted and re-downloaded it a bunch of times and nothing has changed. I have also logged out o...

MichaelJerzak

Composer

837 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes