Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
38077 Views
41 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
103601 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
432368 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
299473 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Is this just a bug? I'm being teased with a ton of albums I can't play. I'm a premium user and when I click on an unplayable track it wants me to create a station. Is this normal?
Is this just a bug? I'm being teased with a ton of albums I can't play. I'm a premium user and when I click on an unplayable track it wants me to create a station. Is this normal?
Casual Listener
876 Views
1 replies
0 likes
Hi all, I never had an issue syncing my iPhone4 to Spotify via the USB or WiFi. I don't know if this might be the reason, but since I've had the the latest iPhone software update, Spotify does not acknowledge my iPhone via USB connection or WiFi. I'v...
Hi all, I never had an issue syncing my iPhone4 to Spotify via the USB or WiFi. I don't know if this might be the reason, but since I've had the the latest iPhone software update, S...
Newbie
2688 Views
3 replies
0 likes
I have a premium account and using iOS (iPhone, iPad) as well as OS X. Some of the tracks are available for streaming and some are not (i.e. Marcus Miller, PinkFloyd). They are in gray on iOS devices with a popup 'Track Unavailable You can still star...
I have a premium account and using iOS (iPhone, iPad) as well as OS X. Some of the tracks are available for streaming and some are not (i.e. Marcus Miller, PinkFloyd). They are in gray on iOS devices...
Newbie
4814 Views
7 replies
0 likes
I have an offline list made up entirely of local files. Most of the files sync to my iPod with no problem, but about two dozen of these files refuse to sync. Deleting and reinstalling the iOS app and resyncing the list didn't help. I've noticed that ...
I have an offline list made up entirely of local files. Most of the files sync to my iPod with no problem, but about two dozen of these files refuse to sync. Deleting and reinstalling the iOS app and...
Casual Listener
1775 Views
4 replies
0 likes
I have Spotify on my iPhone, and I will play a song and it won't automatically move on to the next song... so when the end of the song I chose comes, it picks the next song but never loads it, so I have to pause and play it again or skip to the next ...
I have Spotify on my iPhone, and I will play a song and it won't automatically move on to the next song... so when the end of the song I chose comes, it picks the next song but never loads it, so I h...
1021 Views
0 replies
1 likes
I was listening to a radio station from dR sound effects, and a track called "juicey porn orgasm" played, and was added to my radio station, and i cant get it off my radio station, and there is a bunch of recomendations for porn sounds.. And you can ...
I was listening to a radio station from dR sound effects, and a track called "juicey porn orgasm" played, and was added to my radio station, and i cant get it off my radio station, and there is a bun...
Music Fan
628 Views
3 replies
0 likes
I bought Spoitfy Premium yesterday but it doesn't work for me. Help? I've got a receipt but it doesn't work at all..
I bought Spoitfy Premium yesterday but it doesn't work for me. Help? I've got a receipt but it doesn't work at all..
Spotify
726 Views
3 replies
0 likes
I have a Spotify Premium Account. It works fine on my MacBook Pro, and it used to work on my iPhone 4Gs until a few days ago. When I open the app on the iPhone, I am prompted to login either with Facebook or with Spotify details. When I attempt the F...
I have a Spotify Premium Account. It works fine on my MacBook Pro, and it used to work on my iPhone 4Gs until a few days ago. When I open the app on the iPhone, I am prompted to logi...
787 Views
0 replies
0 likes
Phone is not showing any playlists or anything. Just bought premium again to see if thats the issue? Premium is working fine on my mac. Any ideas!? Also, will I be getting charged twice now, cos it looks like I've got 2 receipts there for 9.99. Cheer...
Phone is not showing any playlists or anything. Just bought premium again to see if thats the issue? Premium is working fine on my mac. Any ideas!? Also, will I be getting charged twice now, cos it l...
Casual Listener
471 Views
3 replies
0 likes
Trying to search music on my iPhone app and getting a message saying search unavailable!I've tried reinstalling the app but it's still not working. The radio and playlists work just not the search! Any advice?
Trying to search music on my iPhone app and getting a message saying search unavailable! I've tried reinstalling the app but it's still not working. The radio and playlists work just not the search!...
Spotify Legend
1353 Views
8 replies
0 likes
Kommer inte in på Spotrify,trots jag är premium medlem. Varför ? fiske.steckenjock@gmail.com
Kommer inte in på Spotrify,trots jag är premium medlem. Varför ? fiske.steckenjock@gmail.com
Casual Listener
458 Views
1 replies
0 likes
As the subject says, my iPhone will not sync with Spotify on my Mac running Lion and latest version of spotify.
As the subject says, my iPhone will not sync with Spotify on my Mac running Lion and latest version of spotify.
402 Views
0 replies
0 likes
Sorting searches and popularity? When are these features comming to iOS ? They are rather critical
Sorting searches and popularity? When are these features comming to iOS ? They are rather critical
281 Views
0 replies
0 likes
On either my iPad or my iPhone. Just hangs. No matter who you search for. Fats Domino, Bill Frisell, Lady Gaga, doesn't matter. iPhone 3GS, iPad 1, both up to date. Any ideas, similarities, suggestions, rants? Bigfoot
On either my iPad or my iPhone. Just hangs. No matter who you search for. Fats Domino, Bill Frisell, Lady Gaga, doesn't matter. iPhone 3GS, iPad 1, both up to date. Any ideas, similarities, suggestio...
Regular
3297 Views
3 replies
1 likes
Using the app on my iPhone and never had any issues until now. Every track stops playing about 1min 30 into the song. Is there an issue at the moment? Can anyone from spotify give me clarification on this and if so when do they expect the issue to be...
Using the app on my iPhone and never had any issues until now. Every track stops playing about 1min 30 into the song. Is there an issue at the moment? Can anyone from spotify give me clarification on...
Casual Listener
1039 Views
6 replies
0 likes
I've got Spotify working perfectly on the desktop, iPad, through Sonos and on one iPhone. On the second household iPhone, it was working fine for several weeks - now it will display the playlists, starts to play but stops halfway through the first ra...
I've got Spotify working perfectly on the desktop, iPad, through Sonos and on one iPhone. On the second household iPhone, it was working fine for several weeks - now it will display the playlists, st...
Regular
1071 Views
5 replies
0 likes
Hi, I have a weird issue which I can't resolve. I added the song "All My Days" by Alexi Murdoch to a playlist in the Windows app. On my iPhone the same playlist has been marked to be available offline. The first time I did this the song downloaded bu...
Hi, I have a weird issue which I can't resolve. I added the song "All My Days" by Alexi Murdoch to a playlist in the Windows app. On my iPhone the same playlist has been marked to be avail...
Casual Listener
787 Views
2 replies
0 likes
I have Spotify on my IPhone, and need to press fast forward when I am listening to an album to listen to the next track every time, instead of it automatically doing it. I have looked in my settings and can't find a fix for it. Can anyone help me wit...
I have Spotify on my IPhone, and need to press fast forward when I am listening to an album to listen to the next track every time, instead of it automatically doing it. I have looked in my...
Newbie
588 Views
2 replies
0 likes
I have tracks that play fine on the desktop but have issues with your iOS app on the iPhone and iPad. The tracks are in a playlist and the playlist just stops at those tracks. I have seen it play after about 5 minutes or not at all. I am on wi-fi wit...
I have tracks that play fine on the desktop but have issues with your iOS app on the iPhone and iPad. The tracks are in a playlist and the playlist just stops at those tracks. I have seen...
Regular
1564 Views
3 replies
1 likes
When I try to set a password for my mobile device from my Spotify account page (yes I'm on Premium), I get an email in my inbox (as expected). The problem is, instead of a password in the email, I get a link that says, to set your password, click on ...
When I try to set a password for my mobile device from my Spotify account page (yes I'm on Premium), I get an email in my inbox (as expected). The problem is, instead of a password in the email...
Spotify Legend
542 Views
1 replies
0 likes
