Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37992 Views

41 replies

10 likes

  • 37992 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103503 Views

115 replies

12 likes

Other
  • 103503 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1348 Views

0 replies

0 likes

iOS
  • 1348 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299436 Views

61 replies

16 likes

  • 299436 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126196 Views

19 replies

38 likes

  • 126196 Views
  • 19 replies
  • 38 likes

no music on Spotify!

I was listening to an album and all of a sudden it stopped playing short of the last track. Now spotify won't play any music--all the searches come up blank (although downloaded tracks still play). Nothing wrong with my wifi, and no message saying"sp...

Casual Listener

I was listening to an album and all of a sudden it stopped playing short of the last track. Now spotify won't play any music--all the searches come up blank (although downloaded tracks still play). N...

David

Spotify Legend

373 Views

1 replies

0 likes

  • 373 Views
  • 1 replies
  • 0 likes

Tracks not downloading to offline playlist

Hi,I keep having a message saying that I don't have enough memory to download songs to my iPhone, however I have several hundred megabytes free on my iPhone settings.Is this a problem with the App?Thanks, Jake

Newbie

Hi, I keep having a message saying that I don't have enough memory to download songs to my iPhone, however I have several hundred megabytes free on my iPhone settings. Is this a problem with the ...

710 Views

0 replies

0 likes

  • 710 Views
  • 0 replies
  • 0 likes

Repeat syncing

Why is it that after I synced my iPhone with Spotify playlists disappear until I sync them again? Ik have to continuously sync my playlists? Why doesn't Spotify remember earlier syncs?

Newbie

Why is it that after I synced my iPhone with Spotify playlists disappear until I sync them again? Ik have to continuously sync my playlists? Why doesn't Spotify remember earlier syncs?

329 Views

0 replies

0 likes

  • 329 Views
  • 0 replies
  • 0 likes

Impossibly Slow/Frozen Playlist Sync

I'm trying to sync a playlist and the device gets stuck 'Syncing 1 out of X'. I am on a corporate syncronous 100Mbps connection and I have absolutely no speed issues with any other service, desktop or mobile. I have tried all quality modes and disabl...

Spotify Legend

I'm trying to sync a playlist and the device gets stuck 'Syncing 1 out of X'. I am on a corporate syncronous 100Mbps connection and I have absolutely no speed issues with any other service, desktop...

443 Views

0 replies

0 likes

  • 443 Views
  • 0 replies
  • 0 likes

Memory usage

If I store music offline, will it use memory on my iPhone 4?

Newbie

If I store music offline, will it use memory on my iPhone 4?

581 Views

0 replies

0 likes

  • 581 Views
  • 0 replies
  • 0 likes

Trying to connect 2nd generation iTouch to Spotify

I can't download the app on my iTouch, so I'm trying to sync through a USB on my laptop, but my iTouch doesn't show up under devices. Do I really need to have the app? It says that I can connect with a USB, but it's not working. /: Help please? I've ...

Casual Listener

I can't download the app on my iTouch, so I'm trying to sync through a USB on my laptop, but my iTouch doesn't show up under devices. Do I really need to have the app? It says that I can connect with...

meahtenoha

Spotify

1197 Views

1 replies

0 likes

  • 1197 Views
  • 1 replies
  • 0 likes

Solved!! Cannot install on iPhone 3G?

Well I had Spotify on my phone last night and this morning I noticed that it was gone. I looked at the App Store and the only one there requires iOS 5.0 and up.

Newbie

Well I had Spotify on my phone last night and this morning I noticed that it was gone. I looked at the App Store and the only one there requires iOS 5.0 and up.

ingramrod85

Newbie

1700 Views

2 replies

0 likes

  • 1700 Views
  • 2 replies
  • 0 likes

Changed facebook password now no spotify...??

I changed my fb password then went to go on spotify on iphone and it said I was not logged in. I hit ok thinking it would take me to a log in page but it went to like the song play screen but no track playing. I tried to share on fb so maybe I could ...

Newbie

I changed my fb password then went to go on spotify on iphone and it said I was not logged in. I hit ok thinking it would take me to a log in page but it went to like the song play screen but no trac...

286 Views

0 replies

0 likes

  • 286 Views
  • 0 replies
  • 0 likes

Unable access free on mobile now?

Added the app and was able to access music for a day or so and then received a message that I would have to sign up for Premium? Can I have access to free on mobile for unlimited amount of time?

Casual Listener

Added the app and was able to access music for a day or so and then received a message that I would have to sign up for Premium?  Can I have access to free on mobile for unlimited amount of time?

rtaunton

Casual Listener

649 Views

4 replies

0 likes

  • 649 Views
  • 4 replies
  • 0 likes

only local files sync onto iphone 4S

i have several playlists on my spotify account on my laptop and had successfully synced all of them onto my iphone 4s when i bought it. the app i downloaded was slow and i deleted it and installed the same one again hoping it would work better. howev...

Casual Listener

i have several playlists on my spotify account on my laptop and had successfully synced all of them onto my iphone 4s when i bought it. the app i downloaded was slow and i deleted it and installed th...

zarifina

Regular

795 Views

2 replies

0 likes

  • 795 Views
  • 2 replies
  • 0 likes

will not sync

my tracks are not syncing, one album synced but not the rest. its not even done one track, is it something wrong with spotify or can i do something? Actually spotify says its on number 3 but i cant find any songs which have!

Regular

my tracks are not syncing, one album synced but not the rest. its not even done one track, is it something wrong with spotify or can i do something?   Actually spotify says its on number 3 b...

312 Views

0 replies

0 likes

  • 312 Views
  • 0 replies
  • 0 likes

ipod

ohla en el ipod se bloquea ,,, muchas veses , se apaga queria saber si eso lo vais a soluciona

Casual Listener

ohla en el ipod se bloquea ,,, muchas veses , se apaga queria saber si eso lo vais a soluciona

328 Views

0 replies

0 likes

  • 328 Views
  • 0 replies
  • 0 likes

Album doesn't appear on app. (Rush "Clockwork Angels")

Hi. Rush latest album "Clockwork Angels" is available on Spotify and I have no trouble adding it to my playlist. However, on my iPhone app only the first song ("Caravan") from the album appears. I've done a clean reinstall of the app and I've also de...

Regular

Hi.   Rush latest album "Clockwork Angels" is available on Spotify and I have no trouble adding it to my playlist. However, on my iPhone app only the first song ("Caravan") from the album&nb...

JohnAndersson

Regular

697 Views

3 replies

0 likes

  • 697 Views
  • 3 replies
  • 0 likes

Album or Artist List

Hello, is there a way to change the default view of sync'd tracks on the iPhone app? By default I can only see my playlists. One workaround I can see is to create a new playlist for every album I want to sync, but is this really necessary? Surely an ...

Spotify Legend

Hello, is there a way to change the default view of sync'd tracks on the iPhone app? By default I can only see my playlists.   One workaround I can see is to create a new playlist for every ...

357 Views

0 replies

0 likes

  • 357 Views
  • 0 replies
  • 0 likes

Syncing Local Files From MacBook to iPhone

Alright, so I have been using spotify for a few months now and haven't had any problems with it until recently. Normally I use my MacBook Pro to download things such as mixtapes or whatnot. After that, I either drag the music folder from my finder st...

Newbie

Alright, so I have been using spotify for a few months now and haven't had any problems with it until recently. Normally I use my MacBook Pro to download things such as mixtapes or whatnot. After tha...

553 Views

0 replies

0 likes

  • 553 Views
  • 0 replies
  • 0 likes

Solved!! Search Failed - This search failed, please try again later

I've been a Spotify unlimited customer for years now and have just upgraded to premium. I downloaded the iPhone app, logged in, but have been unable to use any of the functions. The What's New page is blank, and most annoyingly, every time I type som...

Casual Listener

I've been a Spotify unlimited customer for years now and have just upgraded to premium.   I downloaded the iPhone app, logged in, but have been unable to use any of the functions. The What's...

fastandbulbous

Casual Listener

3038 Views

2 replies

0 likes

  • 3038 Views
  • 2 replies
  • 0 likes

Hide albums not on Spotify?

Is there any way to hide albums NOT available on Spotify in the iPhone app? Such a pain/tease looking for albums while on the go only to see that it's unavailable. Would be great to be able to prevent these from showing up.

Regular

Is there any way to hide albums NOT available on Spotify in the iPhone app?   Such a pain/tease looking for albums while on the go only to see that it's unavailable.  Would be great to...

BengoFury

Newbie

744 Views

2 replies

0 likes

  • 744 Views
  • 2 replies
  • 0 likes

Memory leak / overconsuming of memory

Hi, I got the (much reported) spotify app on Ipod touch (2th gen) with 4.2.1 iOS. I get the crashes everybody gets, so I looked at the memory use of the app. Test setup: The app starts with +- 40MB available RAM. I start syncing and listening to musi...

Regular

Hi,    I got the (much reported) spotify app on Ipod touch (2th gen) with 4.2.1 iOS.   I get the crashes everybody gets, so I looked at the memory use of the app.   Te...

914 Views

0 replies

0 likes

  • 914 Views
  • 0 replies
  • 0 likes

synchronise playlist with Iphone 4S

Hello, I have just spent hours to try and synchronise the playlists on my laptop with my new Iphone 4S. It just won't work. It seems very simple. I connect my laptop and Iphone with the same WIFI network. But nothing happens. It seems that Spotify do...

Newbie

Hello, I have just spent hours to try and synchronise the playlists on my laptop with my new Iphone 4S. It just won't work. It seems very simple. I connect my laptop and Iphone with the same W...

David

Spotify Legend

1054 Views

1 replies

0 likes

  • 1054 Views
  • 1 replies
  • 0 likes