Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37516 Views

41 replies

10 likes

  • 37516 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103285 Views

115 replies

12 likes

Other
  • 103285 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1337 Views

0 replies

0 likes

iOS
  • 1337 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299368 Views

61 replies

16 likes

  • 299368 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126145 Views

19 replies

38 likes

  • 126145 Views
  • 19 replies
  • 38 likes

Listening offline on iphone

Hi, Very new to this and a bit crap on PCs. Have got Premium but no idea how to listen to offline tunes on my phone?

Newbie

Hi,   Very new to this and a bit crap on PCs. Have got Premium but no idea how to listen to offline tunes on my phone?  

Richard

Community Legend

1017 Views

2 replies

0 likes

  • 1017 Views
  • 2 replies
  • 0 likes

iPad 2 Battery Drained Plugged In

i have my ipad2 hooked up to speakers playing spotify in the office as it's plugged into the wall. by mid day the ipad dies. i'm not running any other apps in background, location service is off, notifications are off, only things running are spotify...

Newbie

i have my ipad2 hooked up to speakers playing spotify in the office as it's plugged into the wall. by mid day the ipad dies. i'm not running any other apps in background, location service is off, not...

802 Views

0 replies

0 likes

  • 802 Views
  • 0 replies
  • 0 likes

Solved!! App doesn't recognize my Premium account on my iPhone

Since the last update my Spotify App on my iPhone doesn't recognize my Premium account anymore. On my Mac it still says I have a Premium account. I can log in on the app, search music, but when I press a song, I get a new screen that says it's Premiu...

Casual Listener

Since the last update my Spotify App on my iPhone doesn't recognize my Premium account anymore. On my Mac it still says I have a Premium account.   I can log in on the app, search music, but w...

David

Spotify Legend

28161 Views

83 replies

6 likes

  • 28161 Views
  • 83 replies
  • 6 likes

Spotify on Iphone does not work anymore.

hi there when I try to play a song on spotify it does not work anymore. I think that the point is that Itunes is still on. For example when I listen to the music with headphones on spotify, I push the botton on the headphones cable and the song on It...

Casual Listener

hi there when I try to play a song on spotify it does not work anymore. I think that the point is that Itunes is still on. For example when I listen to the music with headphones on spotify, I push th...

Albctna

Casual Listener

823 Views

2 replies

0 likes

  • 823 Views
  • 2 replies
  • 0 likes

Block playlist with inappropriate title

There is a playlist appearing in the "top playlists near you" section on the front page of the iPad app with a title that is not suitable for my children to see - "Sh*t that gets me pumped". There doesn't seem to be an easy way to block or hide this ...

Newbie

There is a playlist appearing in the "top playlists near you" section on the front page of the iPad app with a title that is not suitable for my children to see - "Sh*t that gets me pumped".  ...

357 Views

0 replies

1 likes

  • 357 Views
  • 0 replies
  • 1 likes

Playback Error

The title track from Coheed and Cambria's album, In Keeping Secrets of Silent Earth: 3, is giving me an error right before the opening riff comes back at the end of the song. Is it just me or is this something Spotify needs to fix? For anyone familia...

Visitor

The title track from Coheed and Cambria's album, In Keeping Secrets of Silent Earth: 3, is giving me an error right before the opening riff comes back at the end of the song. Is it just me or is this...

user-removed

Not applicable

1028 Views

2 replies

0 likes

  • 1028 Views
  • 2 replies
  • 0 likes

Spotify app won't install on my iPhone 1 running iOS 3.1.3

Hi, I restored my iPhone 1, the 2G version, with iOS 3.1.3. Now I cannot install the Spotify App. I select it in iTunes, hit sync and then the tick box disappears and the App is not installed. I have also tried the App Store on the iPhone but here th...

Newbie

Hi,   I restored my iPhone 1, the 2G version, with iOS 3.1.3. Now I cannot install the Spotify App. I select it in iTunes, hit sync and then the tick box disappears and the App is not instal...

1065 Views

0 replies

0 likes

  • 1065 Views
  • 0 replies
  • 0 likes

iPad app crash on Search, repeats 3 times then work again on fourth.

Hey Spotify! I have the 3:rd gen iPad 3G 64GB running 5.1.1 and jailbroken, Spotify version 0.5.2.374.g2c5b1077 and also an iPad 2 3G 16GB, running 5.1.1 and jailbroken, same version of Spotify. I've uninstalled all music related tweaks, rebooted, re...

Newbie

Hey Spotify! I have the 3:rd gen iPad 3G 64GB running 5.1.1 and jailbroken, Spotify version 0.5.2.374.g2c5b1077 and also an iPad 2 3G 16GB, running 5.1.1 and jailbroken, same version of Spotify. I'v...

588 Views

0 replies

0 likes

  • 588 Views
  • 0 replies
  • 0 likes

sync iPhone without WiFi?

hello spotify-users, is there a possibility to sync my iPhone with Spotify without WiFi?! I mean I have only internet per cabel and portable internet stick!

Casual Listener

hello spotify-users, is there a possibility to sync my iPhone with Spotify without WiFi?! I mean I have only internet per cabel and portable internet stick!

729 Views

0 replies

0 likes

  • 729 Views
  • 0 replies
  • 0 likes

Restore local files

When I first got my spotify user a couple of weeks ago, I didn't understand much, and I managed to delete all the "local files".. Now I realize that it would be very nice to have them on spotify so I won't have to switch between itunes and spotify al...

Newbie

When I first got my spotify user a couple of weeks ago, I didn't understand much, and I managed to delete all the "local files".. Now I realize that it would be very nice to have them on spotify so I...

428 Views

0 replies

0 likes

  • 428 Views
  • 0 replies
  • 0 likes

iPad Sync

Hi, I installed the Spotify App on my iPad 3 and thought it was brilliant. So I created a playlist and downloaded a load of music (6Gb or so) for later use. After the 48 hour initial period expired I found I could no longer play any of the stuff I ha...

Casual Listener

Hi,   I installed the Spotify App on my iPad 3 and thought it was brilliant.  So I created a playlist and downloaded a load of music (6Gb or so) for later use.  After the 48 hour i...

ashley_madden

Casual Listener

950 Views

2 replies

0 likes

  • 950 Views
  • 2 replies
  • 0 likes

Spotify ruined my week

First spotify didnt back up 5 years (2081 tracks) of unreplacable songs and playlists. Now i have spent £50 pounds on music to load onto the iopd to try and replace some of the music. And it says its synced them on but my ipod wont play so try to con...

Casual Listener

First spotify didnt back up 5 years (2081 tracks) of unreplacable songs and playlists. Now i have spent £50 pounds on music to load onto the iopd to try and replace some of the music. And it say...

user-removed

Not applicable

825 Views

1 replies

0 likes

  • 825 Views
  • 1 replies
  • 0 likes

can stream on Computer but not on iPad

hi, i tried to stream Gojira artist on my PC, it worked, but i cant stream it through my iPad

Regular

hi, i tried to stream Gojira artist on my PC, it worked, but i cant stream it through my iPad

405 Views

0 replies

0 likes

  • 405 Views
  • 0 replies
  • 0 likes

48 hours to 30 days problems

Hi there My 48 hour trial finished yesterday so I registered my credit card details to get another 30 days free of the premium product on my iOS4 iTouch. Songs that were on my playlists originally have now disappeared and when I try and search for ar...

Casual Listener

Hi there   My 48 hour trial finished yesterday so I registered my credit card details to get another 30 days free of the premium product on my iOS4 iTouch. Songs that were on my playlists or...

mandy_meek

Casual Listener

532 Views

1 replies

0 likes

  • 532 Views
  • 1 replies
  • 0 likes

Spotify is sloooow

Hi For sometimes now Spotify is soooo slow at sometimes of the day (for exemple now at 11pm in Belgium) and have a Premium abo. Slow to play music (start the music some seconds then stop then continue, ... ) slow in the search when choising a playlis...

Newbie

Hi   For sometimes now Spotify is soooo slow at sometimes of the day (for exemple now at 11pm in Belgium) and have a Premium abo.   Slow to play music (start the music some seconds ...

377 Views

0 replies

0 likes

  • 377 Views
  • 0 replies
  • 0 likes

Playlist not syncing to iPhone or iPad...

Hi, Right just signed up for Premium subscription. In Spotify desktop app (mac) I have one playlist. With 106 tracks.I want those tracks on my iPhone/iPad and to be able to take them offline.Ive installed spotify on both, opened the apps, and it does...

Casual Listener

Hi,  Right just signed up for Premium subscription. In Spotify desktop app (mac) I have one playlist. With 106 tracks. I want those tracks on my iPhone/iPad and to be able to take them offli...

airplane

Casual Listener

2472 Views

3 replies

0 likes

  • 2472 Views
  • 3 replies
  • 0 likes

Spotify with Straight Talk Wireless

Has anyone tried using Spotify with Straight Talk Wireless? I'm hearing contradictory things about whether it's allowed. If it is allowed (or tolerated), how is the service? I'm using an iPhone 3GS on AT&T presently. Thanks. Are there better options ...

Newbie

Has anyone tried using Spotify with Straight Talk Wireless?  I'm hearing contradictory things about whether it's allowed.  If it is allowed (or tolerated), how is the service?  I'm usi...

1803 Views

0 replies

0 likes

  • 1803 Views
  • 0 replies
  • 0 likes

Was loving Spotify Until Now....

So, my iPod Touch loves to quit streaming whenever it wants. Pandora, Sirius XM work just fine. Then I update my iTunes software and the darn thing tells me I can't download it because it requires iOS 5.0????!!!! And I have a Premium subscription.......

Newbie

So, my iPod Touch loves to quit streaming whenever it wants.  Pandora, Sirius XM work just fine.  Then I update my iTunes software and the darn thing tells me I can't download it because it...

TheForce

Regular

809 Views

3 replies

0 likes

  • 809 Views
  • 3 replies
  • 0 likes

Customer support

Do Spotify have a contact telephone number? As a premium subscriber I am disappointed that they have not responded to my email sent three days ago. Thank you Jamie

Casual Listener

Do Spotify have a contact telephone number?   As a premium subscriber I am disappointed that they have not responded to my email sent three days ago.   Thank you   Jamie

David

Spotify Legend

725 Views

5 replies

0 likes

  • 725 Views
  • 5 replies
  • 0 likes