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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37123 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102623 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1302 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299135 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125827 Views

19 replies

38 likes

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Solved!! Ipad Not recognized/Doesnt recognize I am a premium user

Ipad app has my ID recognized, but I cannot play any "premium" content although a I am a premium subscriber. Also nothing updates as far as playlists.....This is making the app completely unusable...

Casual Listener

Ipad app has my ID recognized, but I cannot play any "premium" content although a I am a premium subscriber.   Also nothing updates as far as playlists.....This is making the ap...

Bobinbama

Casual Listener

2089 Views

6 replies

0 likes

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Solved!! Add album image to iPhone Spotify

Hi. Does anyone know how I add a cover to a local file on my mobile spotify. I have no problem doing it on my computer spotify but when I play it on my iPhone 4S the cover won't show. I've been trying to find information on how to do this for ages bu...

Casual Listener

Hi.   Does anyone know how I add a cover to a local file on my mobile spotify. I have no problem doing it on my computer spotify but when I play it on my iPhone 4S the cover won't show. I've...

user-removed

Not applicable

2129 Views

7 replies

0 likes

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Please help explain local files

I am a premium subscriber with an Ipod classic I have been trying for a month now to get help from the techs Forget it!!! They don't reply. I need to know if my playlist can be transferred to my Ipod or do I have to purchase tracks. I can not get any...

Music Fan

I am a premium subscriber with an Ipod classic I have been trying for a month now to get help from the techs Forget it!!! They don't reply. I need to know if my playlist can be transferred to my Ipod...

user-removed

Not applicable

2198 Views

13 replies

0 likes

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Entire Spotify blocked

HiWhy can't I play any songs? I have Premium, and for about 50 min ago all songs have frozen. It doesn't matter if I play or pause it, no sound is comming.What should I do? Have rebooted my iPhone 4S. It's frustrating cause it never happend this way ...

Visitor

Hi Why can't I play any songs? I have Premium, and for about 50 min ago all songs have frozen. It doesn't matter if I play or pause it, no sound is comming. What should I do? Have rebooted my i...

Jude

Spotify Legend

1032 Views

3 replies

0 likes

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Music stops after update

Hi there! I didn't found a similar topic so I start a new. Yesterday the App-Store showed an Update for Sportify which I installed, but since that, the music stops to play when I press the Home-Button or set the iPhone on Standby (black screen). What...

Newbie

Hi there! I didn't found a similar topic so I start a new. Yesterday the App-Store showed an Update for Sportify which I installed, but since that, the music stops to play when I press the Home-Butto...

434 Views

0 replies

0 likes

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Ipod touch Spotify and memory?

Hi, I really want to get a spotify subscribtion and currently am wanting to get the Apple Ipod touch 8gb. I was wondering if anyone knew how much memory of the 8gb spotify app etc used? on my dads ipad it is 5.3 GB and i don't really want to get it i...

Newbie

Hi,    I really want to get a spotify subscribtion and currently am wanting to get the Apple Ipod touch 8gb. I was wondering if anyone knew how much memory of the 8gb spotify app etc us...

Gibbage

Roadie

1401 Views

2 replies

0 likes

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Constantly deleted download music on iPhone

Seems whenever there is an update or for some unkown reason i lose ALL my synced music from my phone.. whats the problem???

Casual Listener

Seems whenever there is an update or for some unkown reason i lose ALL my synced music from my phone.. whats the problem???

441 Views

0 replies

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Solved!! cannot organize music by artist on Spotify app on ipod touch

I have a few thousand songs, and I don't want to make a seperate playlist for each artist. Why can't they allow you to organize your one playlist by artists like you can do on your computer? It doesn't work with the ipod touch application. HELP!

Newbie

I have a few thousand songs, and I don't want to make a seperate playlist for each artist. Why can't they allow you to organize your one playlist by artists like you can do on your computer? It doesn...

TechDave88

Music Fan

2111 Views

2 replies

5 likes

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Spotify app log in issues

So...I have the spotify premium account and I have the app on my phone and mac. Nearly every time I open the app it asks me to log in (via facebook which is correct). Why doesn't it remember me? When I am on the tube or a plane I obviously don't have...

Newbie

So...I have the spotify premium account and I have the app on my phone and mac.   Nearly every time I open the app it asks me to log in (via facebook which is correct). Why doesn't it rememb...

475 Views

0 replies

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Solved!! Spotify flips between online and offline all the time. Can't sync

I use an Iphone 4S, and my spotify is not working correctly. Its constantly flipping between online and offline, and i cant get it to sync my playlists. I have tried reinstalling the app, tried formating the whole phone and installing fresh after tha...

Regular

I use an Iphone 4S, and my spotify is not working correctly. Its constantly flipping between online and offline, and i cant get it to sync my playlists. I have tried reinstalling the app, tried forma...

Nitron

Visitor

2472 Views

9 replies

0 likes

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Solved!! HELP MY PREMIUM NO LONGER WORKING ON IPHONE 4S

Hello, I have had Spotify premium for a few months now and today I went to use Spotify on my iPhone and it says that I am offline and not a Premium member, which I am. I would like for this to be sorted out ASAP since I AM paying for Spotify. I use i...

Regular

Hello,   I have had Spotify premium for a few months now and today I went to use Spotify on my iPhone and it says that I am offline and not a Premium member, which I am.  I would like f...

David

Spotify Legend

832 Views

3 replies

0 likes

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Solved!! Infinitely loading after trying to log in on iPad.

When I try to log on everything seems to go through just fine until the wheel starts spinning to load open the application after logging in. It does this seemingly forever and won't open up. I was just listening to music and adding songs to a playlis...

Regular

When I try to log on everything seems to go through just fine until the wheel starts spinning to load open the application after logging in. It does this seemingly forever and won't open up. I was ju...

Cryonaka

Regular

1280 Views

5 replies

0 likes

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Can't login to Spotify

I can't login to spotify i have a premium account but it's just not workin! It was fine a few hours ago but i can't login in via Facebook or with spotify account, please help as i don't want to lose all my music i have with spotify

Newbie

I can't login to spotify i have a premium account but it's just not workin! It was fine a few hours ago but i can't login in via Facebook or with spotify account, please help as i don't want to lose ...

trokotech

Casual Listener

2045 Views

2 replies

0 likes

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Missing iPhone controls while locked

Previously I have been able to FF Pause and RW tracks while my iphone is locked, however I have noticed that this is now no longer available. I have deleted the app and reinstalled without a fix. Can someone please shed some light on this problem as ...

Newbie

Previously I have been able to FF Pause and RW tracks while my iphone is locked, however I have noticed that this is now no longer available. I have deleted the app and reinstalled without a fix. &...

438 Views

0 replies

0 likes

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Syncing iPhone to Spotify through usb

I want to sync my music through usb with Spotify but I dont want to lose all my apps on my iphone. If i sync my iphone to spotify will I lose all my apps? Like I would if I sync my iphone to a new pc. Thanks

Casual Listener

I want to sync my music through usb with Spotify but I dont want to lose all my apps on my iphone. If i sync my iphone to spotify will I lose all my apps? Like I would if I sync my iphone to a new pc...

jaeeonr

Music Fan

1384 Views

1 replies

0 likes

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Offline

on spotify on PC i have a message "offline access for this computer / device as been withdrawn" How do i fix this i have spotify on iphone on offline access is off but no days are showing when i turn it on ? Perry

Music Fan

on spotify on PC i have a message "offline access for this computer / device as been withdrawn"   How do i fix this i have spotify on iphone on offline access is off but no days are showing ...

477 Views

0 replies

0 likes

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iPad "Streaming is only available to Premium subscribers"

Just installed the iPad app. Logged in and all my playlists show up. However, they all show 0 tracks. If I click on a playlist, a new window opens up but when I try and play anything I get a message "Streaming is only available to Premium subscribers...

Casual Listener

Just installed the iPad app. Logged in and all my playlists show up. However, they all show 0 tracks.   If I click on a playlist, a new window opens up but when I try and play anything I get...

NataHarli

Casual Listener

760 Views

1 replies

0 likes

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Spotify iOS 4 closes after 1 or 2 songs

Spotify ios4 closes after 1, 1 and à half Sony in my iPod touch, I've updated and reistalled but still havens the same issue? Any idea?

Newbie

Spotify ios4 closes after 1, 1 and à half Sony in my iPod touch, I've updated and reistalled but still havens the same issue? Any idea?

437 Views

0 replies

0 likes

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SoundHound Integration for US users?

I saw an article about SoundHound Integration in Europe. When will US users get this? Thanks, Trevor

Casual Listener

I saw an article about SoundHound Integration in Europe.   When will US users get this?   Thanks, Trevor

719 Views

0 replies

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Everytime I click next or back on my iPhone, the track doesn't play and this link shows up.

http://o-o.preferred.lvlt-iad1.lv12.Iscache.1.c.youtube.com/videoplayback?el=watch&begin=0&ym.. Is anyone else getting this? I mean, the songs would play on autoplay, but when I want to skip through the songs, it stops and that link shows up.

Casual Listener

http://o-o.preferred.lvlt-iad1.lv12.Iscache.1.c.youtube.com/videoplayback?el=watch&begin=0&ym..   Is anyone else getting this?   I mean, the songs would play on autoplay, bu...

521 Views

0 replies

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