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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

39551 Views

41 replies

10 likes

  • 39551 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

104565 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1403 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299935 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126456 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Superuser Contribution Shuffle only works once

My shuffle button only works once. It works the first time, but after it turns into a normal play button and only pauses and unpauses the song playing. I’ve tried turning the shuffle switch on and off and nothing happens.This is so mind-bumbling anno...

Newbie

My shuffle button only works once. It works the first time, but after it turns into a normal play button and only pauses and unpauses the song playing. I’ve tried turning the shuffle switch on and of...

Jeremy

Spotify Legend

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
  • 0 likes

Spotify automatically logged in new iPhone?

PlanPremiumCountrySpainDevice(iPhone 11)Operating System(iOS 13) My Question or Issue Hi Guys, I'm just curious about the following behavior which I never had in any other iPhone before. I got a new iPhone and configured as a new device (without rest...

Newbie

Plan Premium Country Spain Device (iPhone 11) Operating System (iOS 13)   My Question or Issue   Hi Guys, I'm just curious about the following behavior which I never had in any o...

hanzg

Newbie

4571 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Spotify Session kicking me and my gf

PlanPremiumCountryPhilippinesDeviceIphone 11 pro for bothOperating SystemiOS 15/16 My Question or Issue Everytime me and my gf make a spotify session, the app automatically kicks each one of us. Even when we are not touching anything, it says that on...

Visitor

Plan Premium Country Philippines Device Iphone 11 pro for both Operating System iOS 15/16   My Question or Issue  Everytime me and my gf make a spotify session, the app automatica...

Eni

Moderator

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Downloaded songs on desktop are grayed out, won't play on iPhone

PlanPremiumCountryUnited StatesDeviceiPhone SE, generic Dell laptopOperating SystemiOS 15.6.1, Windows 10 My Question or IssueI have a 50 songs in my "Downloads" folder on my laptop.I've located them with Spotify on desktop and they show up in "Local...

Casual Listener

Plan Premium Country United States Device iPhone SE, generic Dell laptop Operating System iOS 15.6.1, Windows 10   My Question or Issue I have a 50 songs in my "Downloads" folder on my...

souttoa

Casual Listener

2702 Views

6 replies

0 likes

  • 2702 Views
  • 6 replies
  • 0 likes

Superuser Contribution Time slider is not moving when lyrics for a song is in full screen mode

DeviceIphone 13 proOperating SystemiOS 15.6.1 Spotify app version 8.764 My Question or IssueStart listening to any songOpen lyrics and tap More to open it on full screenThe slider stops at the time you open this screen (for example, 0:02) and is not ...

Casual Listener

  Device Iphone 13 pro Operating System iOS 15.6.1   Spotify app version 8.764   My Question or Issue Start listening to any song Open lyrics and tap More to open it on full ...

Kiril

Moderator

1690 Views

5 replies

1 likes

  • 1690 Views
  • 5 replies
  • 1 likes

Superuser Contribution Premium but still playing ads

PlanPremiumCountryUS DeviceiPhone 12Operating SystemiOS 12.1 My Question or IssueI’m premium account But ads(both of audio or visual ads) while listening to regular music content I tried this, logging out > restarting your device > logging back in to...

Casual Listener

Plan Premium Country US   Device iPhone 12 Operating System iOS 12.1   My Question or Issue I’m premium account But ads(both of audio or visual ads) while listening to regular mu...

Kiril

Moderator

491 Views

1 replies

0 likes

  • 491 Views
  • 1 replies
  • 0 likes

Superuser Contribution App Not Shuffling Offline

Plan: PremiumCountry: USADevice(iPhone XR) My Question or IssueI have Spotify Premium (and have had it for years) and always keep the app updated. One of the reasons I purchased Premium, was so I could download my playlists and play when I am offline...

Visitor

Plan: Premium Country: USA Device (iPhone XR)  My Question or Issue I have Spotify Premium (and have had it for years) and always keep the app updated. One of the reasons I purchased P...

Dian

Spotify Legend

631 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Add filter to podcasts

PlanPremium CountrySweden DeviceIphone 13Operating SystemIOS 16 My Question or IssueWhy isnt there a filter on podcasts, example when Im in Joe Rogan podcast I want to be able to search/filter his specific episodes on his podcast page.

Visitor

Plan Premium   Country Sweden   Device Iphone 13 Operating System IOS 16   My Question or Issue Why isnt there a filter on podcasts, example when Im in Joe Rogan podcast I ...

Dian

Spotify Legend

357 Views

1 replies

0 likes

  • 357 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can’t play playlist in order

I just started playing my Discover Weekly playlist on my iPhone and it is shuffling the playlist. I can’t see anyway to turn off the shuffling option to make it play in order. I selected the first song in the playlist to start it going but the now pl...

Regular

I just started playing my Discover Weekly playlist on my iPhone and it is shuffling the playlist. I can’t see anyway to turn off the shuffling option to make it play in order. I selected the first so...

countryboy

Regular

871 Views

4 replies

0 likes

  • 871 Views
  • 4 replies
  • 0 likes

Superuser Contribution Music stops

PlanPremiumCountryBrazilDevice(iPhone 7)Operating System(iOS) My Question or IssueAfter a few hours the music stops playing, I put the cell phone connected to a speaker at the company and after a while the music stops playing.

Regular

Plan Premium Country Brazil Device (iPhone 7) Operating System (iOS)   My Question or Issue After a few hours the music stops playing, I put the cell phone connected to a speaker at th...

OscarDC

Moderator

1474 Views

13 replies

0 likes

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  • 13 replies
  • 0 likes

Shuffling using the play button?

PlanPremiumCountryUSA Deviceiphone 13Operating Systemios 15.6.1 My Question or IssueSay I have a playlist. I put it on shuffle mode. It USED to be the case that when I hit the "play" button -- it gave me a shuffled track, and when I hit the play butt...

Visitor

    Plan Premium Country USA   Device iphone 13 Operating System ios 15.6.1   My Question or Issue Say I have a playlist. I put it on shuffle mode. It USED to be the ...

Dene111

Regular

924 Views

3 replies

5 likes

  • 924 Views
  • 3 replies
  • 5 likes

Kids Spotify App

Plan - Premium family Country - USA Device - Apple Watch 6 SE Apple iphone 12Operating SystemiOS 16 and all update performed Still having trouble, I purchased Apple cellular watches for my kids and a family Spotify plan to find out we can’t run kids ...

Visitor

Plan - Premium family  Country - USA   Device - Apple Watch 6 SE                Apple iphone 12 Operating System iOS 16 and all update per...

1077 Views

0 replies

1 likes

  • 1077 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify Premium

Hi, I paid for the annual spotify plan, they scaled my money but on the app it doesn't appear that I have the premium plan. I have already logged out and logged in, even reinstalled the application but nothing to do. Solutions? Shall I wait a few day...

Newbie

Hi, I paid for the annual spotify plan, they scaled my money but on the app it doesn't appear that I have the premium plan. I have already logged out and logged in, even reinstalled the application b...

AlejaR

Moderator

372 Views

1 replies

0 likes

  • 372 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Offline music cannot be played if I am not connected to WiFi/4g

DeviceiPhone 11 Operating SystemSpotify version: 8.7.62.409iOS version: 15.6.1 My Question or IssueHello, I have Spotify premium (Belgium) and for the last 2 days, I can't play my music offline without being connected to the internet (WiFi or 4G). I ...

Regular

Device iPhone 11   Operating System Spotify version: 8.7.62.409 iOS version: 15.6.1   My Question or Issue Hello,   I have Spotify premium (Belgium) and for the last 2 days, ...

gillouche

Regular

887 Views

4 replies

0 likes

iOS
Offline Music.
  • 887 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Clear and pause recently played

PlanPremiumCountryItalyDeviceiPhone 8Operating SystemiOS 16.0 My Question or IssueHello,does anyone know how to clear and pause Spotify recently played?

Visitor

Plan Premium Country Italy Device iPhone 8 Operating System iOS 16.0   My Question or Issue Hello, does anyone know how to clear and pause Spotify recently played?

user-removed

Not applicable

1759 Views

2 replies

0 likes

  • 1759 Views
  • 2 replies
  • 0 likes

Superuser Contribution Local Files

PlanPremiumCountryUSADevice(iPhone 13 Pro Max, Macbook Air)Operating System(iOS 14) My Question or Issue I’m on an iPhone 13 Pro Max and I also use a Macbook Air just in case it’s any help. Excuse my crudeness but I have tried literally every solutio...

Newbie

  Plan Premium Country USA Device (iPhone 13 Pro Max, Macbook Air) Operating System (iOS 14)   My Question or Issue   I’m on an iPhone 13 Pro Max and I also use a Macbook A...

etspanja

Visitor

727 Views

2 replies

0 likes

  • 727 Views
  • 2 replies
  • 0 likes

Superuser Contribution Suggested tracks keep playing in a playlist over 15 songs

PlanFreeCountry DeviceiPhone XSOperating System(iOS 14 My Question or IssueI created a playlist that has roughly forty songs (last about an hour and a half, I think), and it keeps playing suggested tracks. I don’t have auto play on, either. I listene...

Casual Listener

Plan Free Country   Device iPhone XS Operating System (iOS 14   My Question or Issue I created a playlist that has roughly forty songs (last about an hour and a half, I think), an...

hatemakingnewaccount

Newbie

1868 Views

2 replies

0 likes

  • 1868 Views
  • 2 replies
  • 0 likes

Error when skipping tracks in car

Hello, I'm having an issue continually in my car… phone plugged in via USB, honda civic 2009. When I press previous track button on steering wheel, Spotify goes to next track. When I press next track, Spotify goes to next track. There is no issue wit...

Newbie

Hello, I'm having an issue continually in my car… phone plugged in via USB, honda civic 2009.   When I press previous track button on steering wheel, Spotify goes to next track. When I press n...

458 Views

0 replies

0 likes

  • 458 Views
  • 0 replies
  • 0 likes

Superuser Contribution Skipping songs to play on a radio instead.

PlanPremiumCountryUnited StatsDeviceMy iPhone 8+ and my girlfriends iPhone XROperating SystemBoth on the latest operating system. My Question or IssueWhile in a group session with my girlfriend, trying to play a song/album will skip said song/album a...

Visitor

Plan Premium Country United Stats Device My iPhone 8+ and my girlfriends iPhone XR Operating System Both on the latest operating system.   My Question or Issue While in a group session...

Alex

Spotify Legend

444 Views

1 replies

0 likes

  • 444 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why is my Lyrics not showing up

PlanPremium MiniCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Okay so currently right now i bough premium a day, whenever i sub to premium, my lyrics gone...

Newbie

Plan Premium Mini Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...

Dian

Spotify Legend

579 Views

1 replies

0 likes

  • 579 Views
  • 1 replies
  • 0 likes