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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

39767 Views

41 replies

10 likes

  • 39767 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

104622 Views

115 replies

12 likes

Other
  • 104622 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1409 Views

0 replies

0 likes

iOS
  • 1409 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299968 Views

61 replies

16 likes

  • 299968 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126479 Views

19 replies

38 likes

  • 126479 Views
  • 19 replies
  • 38 likes

Superuser Contribution Problems with shuffle and repeat

PremiumHong Kong DeviceIPhone 13Operating SystemiOS My Question or IssueI keep having issues with the shuffle and repeat. This problem started a couple of days ago but now it's really getting on my nerves. My device keeps automatically turning on the...

Newbie

    Premium Hong Kong   Device IPhone 13 Operating System iOS   My Question or Issue I keep having issues with the shuffle and repeat.    This problem start...

Eni

Moderator

2421 Views

5 replies

2 likes

  • 2421 Views
  • 5 replies
  • 2 likes

Lyics sharing / Canvas still not working

PlanPremiumCountryAzerbaijan DeviceiPhone 7Operating SystemiOS 15.6.1 My Question or IssueLyrics sharing button is not showing. Also i couldn't activate Canvas. Cause there's no option to choose "canvas"

Casual Listener

Plan Premium Country Azerbaijan   Device iPhone 7 Operating System iOS 15.6.1   My Question or Issue Lyrics sharing button is not showing. Also i couldn't activate Canvas. Cause ...

MateusM

Spotify Star

841 Views

3 replies

0 likes

  • 841 Views
  • 3 replies
  • 0 likes

Superuser Contribution Your Episodes on Apple Watch

PlanPremiumCountrySlovakiaDeviceApple Watch 6 My Question or IssueHello,I would like to ask a question:When I am going on the apple watch to “your library” -> “podcasts” -> “your episodes” the last saved episode is automatically played.I cannot see w...

Casual Listener

Plan Premium Country Slovakia Device Apple Watch 6   My Question or Issue Hello, I would like to ask a question: When I am going on the apple watch to “your library” -> “podcasts” -...

Lyubka

Moderator

985 Views

3 replies

0 likes

  • 985 Views
  • 3 replies
  • 0 likes

Superuser Contribution can't download

I am premium member . now I can't download songs .it shows that remove all downloads from another device to listen offline . how should I do that

Visitor

I am premium member . now I can't download songs .it shows that remove all downloads from another device to listen offline . how should I do that

Eni

Moderator

1264 Views

1 replies

0 likes

  • 1264 Views
  • 1 replies
  • 0 likes

Hidden song can not be shown again

I accidentally Hiddet a song. When I try to show the song again, nothing happens. I can show and hide other songs at will. Just this Song is not going to show again no matter if I try it on my iPhone oron my iPadPlanPremium Device(iPhone 11 Pro Opera...

Casual Listener

I accidentally Hiddet a song. When I try to show the song again, nothing happens. I can show and hide other songs at will. Just this Song is not going to show again no matter if I try it on my iPhone...

Amay

Spotify Star

637 Views

3 replies

0 likes

  • 637 Views
  • 3 replies
  • 0 likes

Superuser Contribution Premium iPhone 11 Philippines

Hi!every time I play a song, half way through it changes to another song from a random playlist. It keeps on changing despite of doing everything I read here. I have an Individual Premium Plan. Haven't logged in to any other device. I have reset, log...

Visitor

Hi! every time I play a song, half way through it changes to another song from a random playlist.  It keeps on changing despite of doing everything I read here.   I have an Individual Pr...

Alex

Spotify Legend

618 Views

1 replies

0 likes

  • 618 Views
  • 1 replies
  • 0 likes

Superuser Contribution playback constantly keeps reshuffling after connecting to bluetooth

PlanPremiumCountryUSADeviceiPhone 13 ProOperating SystemiOS 15 (and also now on 16 beta) My Question or IssueEver since I switched back to iPhone I've noticed that when I connect to my Ford F150 bluetooth, whatever I was last playing switches shuffle...

Regular

Plan Premium Country USA Device iPhone 13 Pro Operating System iOS 15 (and also now on 16 beta)   My Question or Issue Ever since I switched back to iPhone I've noticed that when I con...

OscarDC

Moderator

4759 Views

8 replies

1 likes

bluetooth
Ford
iOS
shuffle
  • 4759 Views
  • 8 replies
  • 1 likes

Superuser Contribution Spotify starts by itself and blasts music on my bluetooth speakers in the middle of the night.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy spotify turns on by itself at random times in the middle of the night and starts blasting ...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My spot...

Jeremy

Spotify Legend

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes

Is it possible to turn off story telling by genius?

This story which is showed up instead of normal lyrics is the most annoying thing in this app! Is there any chance to get rid of it? Example of that story is on the attachment photo

Newbie

This story which is showed up instead of normal lyrics is the most annoying thing in this app! Is there any chance to get rid of it? Example of that story is on the attachment photo 

Manolofight

Newbie

5222 Views

2 replies

1 likes

  • 5222 Views
  • 2 replies
  • 1 likes

Superuser Contribution Heartstopper playlist opens

PlanFree/PremiumCountrySwedenDeviceiPhone 13 miniOperating SystemiOS 15.6.1 My Question or IssueWhenever I click on any song through the search bar the Heartstopper playlist opens and I immediately get ads even though I just watched an ad. Why is Hea...

Visitor

Plan Free/Premium Country Sweden Device iPhone 13 mini Operating System iOS 15.6.1   My Question or Issue Whenever I click on any song through the search bar the Heartstopper playlist ...

Jeremy

Spotify Legend

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Certain local files refuse to download on my phone

Whenever I attempt to download certain files on my phone, they refuse to download for some reason. Both files shown are mp3 files, yet only one will download. Also yes, I have searched for a post that has the same problem but the feature that appeare...

Casual Listener

Whenever I attempt to download certain files on my phone, they refuse to download for some reason. Both files shown are mp3 files, yet only one will download. Also yes, I have searched for a post tha...

ka1eido

Casual Listener

715 Views

2 replies

0 likes

local files
  • 715 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Listening to Local Files on Spotify Mobile

Update: I figured out the issue, it was super simple, really. I just had to press the download button on the mobile app rather than the computer app in the playlist that holds the local files. PlanPremiumCountryUSADeviceiPhone 8Operating SystemiOS 14...

Regular

Update: I figured out the issue, it was super simple, really. I just had to press the download button on the mobile app rather than the computer app in the playlist that holds the local files.  ...

Eni

Moderator

20655 Views

6 replies

0 likes

  • 20655 Views
  • 6 replies
  • 0 likes

Superuser Contribution Bug: Can’t add songs to playlists while playing through Bluetooth headphones

PlanPremiumCountryUKDeviceiPhone 12 ProOperating Systemlatest public release iOS My Question or IssueSee title. Seems to be similar to the big where podcast episodes can’t be removed from My Episodes sometimes while connected to Bluetooth device.

Casual Listener

Plan Premium Country UK Device iPhone 12 Pro Operating System latest public release iOS   My Question or Issue See title. Seems to be similar to the big where podcast episodes can’t be...

Eni

Moderator

500 Views

1 replies

0 likes

  • 500 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iOS] Time to finally fix the shuffle option.

Add on the playbutton :One click to shuffle one click to go back to normal play. It’s such a basic user friendly thing, I can’t believe it’s not been implemented.

Newbie

Add on the playbutton :One click to shuffle one click to go back to normal play. It’s such a basic user friendly thing, I can’t believe it’s not been implemented.

Eni

Moderator

378 Views

1 replies

1 likes

iOS
  • 378 Views
  • 1 replies
  • 1 likes

Superuser Contribution iPhone suggests home address in searchbar

PlanPremiumCountryNetherlandsDeviceiPhone 13Operating SystemiOS 15 My Question or IssueSince today I noticed that when I click on the search bar, my iPhone suggests that I can search for my home address. How’s that possible, it’s not a location field...

Regular

Plan Premium Country Netherlands Device iPhone 13 Operating System iOS 15   My Question or Issue Since today I noticed that when I click on the search bar, my iPhone suggests that I ca...

AlejaR

Moderator

2866 Views

9 replies

0 likes

  • 2866 Views
  • 9 replies
  • 0 likes

Superuser Contribution Songs Randomly Change When In A Group Session

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFamily Plan (not the owner)CountryUSADeviceiPhone 13Operating SystemiOS 15.6.1 My issue is that every time my girlfriend and I c...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Family Plan (not the owner) Country USA Device iPhone 13 Operating ...

Alex

Spotify Legend

868 Views

1 replies

0 likes

group session bug
iOS 15.6.1
  • 868 Views
  • 1 replies
  • 0 likes

I cant pick a specific song

I go to my playlist on my i phone 12 pro max and i cant pick a specific song from it, it has to be on shuffle and also when i go to search up a song i click play and it plays similar songs but not that song.

Visitor

I go to my playlist on my i phone 12 pro max and i cant pick a specific song from it, it has to be on shuffle and also when i go to search up a song i click play and it plays similar songs but not th...

G-JGAMES

Newbie

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't listen to all my downloaded songs

I have been having trouble playing my music offline for a while now. I can listen to some songs, oddly the recently downloaded ones, but not the rest. This does not happen with all my devices, on my iPad I can listen to all the songs and in very good...

Newbie

I have been having trouble playing my music offline for a while now. I can listen to some songs, oddly the recently downloaded ones, but not the rest.   This does not happen with all my device...

Alex

Spotify Legend

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't find "Bete dej" podcast

CountrySweden DeviceiPhone 12Operating SystemiOS 15.6.1 My Question and Issue Why can't I listen to the "bete dej" podcast? I listened for 30 minutes yesterday but later in the evening I couldn't find it. I have searched on Spotify and I tried to fol...

Newbie

  Country Sweden   Device iPhone 12 Operating System iOS 15.6.1   My Question and Issue   Why can't I listen to the "bete dej" podcast? I listened for 30 minutes yester...

Elena

Moderator

333 Views

1 replies

0 likes

  • 333 Views
  • 1 replies
  • 0 likes

Couldn't open link

I live in South Korea and Spotify has been launched here recently. I want to listen to Joe Rogan Experience podcast. Here's the error “Spotify can't open this type of link on this device”. Quick and the full reinstallation of Spotify with restarting ...

Visitor

I live in South Korea and Spotify has been launched here recently. I want to listen to Joe Rogan Experience podcast. Here's the error “Spotify can't open this type of link on this device”. Quick and ...

user-removed

Not applicable

762 Views

2 replies

0 likes

  • 762 Views
  • 2 replies
  • 0 likes