Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

39911 Views

41 replies

10 likes

  • 39911 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

104691 Views

115 replies

12 likes

Other
  • 104691 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1415 Views

0 replies

0 likes

iOS
  • 1415 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

300009 Views

61 replies

16 likes

  • 300009 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126507 Views

19 replies

38 likes

  • 126507 Views
  • 19 replies
  • 38 likes

Superuser Contribution Shuffle entire playlist

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHelp! I am a 60-year-old totally tech UN-savvy music lover who just wants to be able to shuff...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Help! I...

Eni

Moderator

503 Views

1 replies

0 likes

  • 503 Views
  • 1 replies
  • 0 likes

Superuser Contribution Phone died, spotify auto logged out, music deleted. Happens every time.

Plan:PremiumUsa, Delaware DeviceApple IPhone 11 Pro MaxOperating SystemLatest IOS Attempted solutions to fix the problem:Logging out and logging back indeleting Spotify and re downloading Spotifytrying Spotify betareseting all Spotify settingsclearin...

Casual Listener

Plan: Premium Usa, Delaware   Device Apple IPhone 11 Pro Max Operating System Latest IOS  Attempted solutions to fix the problem: Logging out and logging back in deleting Spoti...

Elena

Moderator

973 Views

1 replies

0 likes

Account
devices
iphone
Premium
  • 973 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Adds Unwanted Songs to 'Liked Songs' List

Plan: PremiumCountry: United States of America Device: iPhone 6s PlusOperating System: iOS 13.3 My Question or IssueSpotify appears to be automatically adding songs to my "Liked Songs" list. I primarily use the "Liked Songs" list to stream music. I h...

Visitor

Plan: Premium Country: United States of America   Device: iPhone 6s Plus Operating System: iOS 13.3   My Question or Issue Spotify appears to be automatically adding s...

kenosull

Casual Listener

1431 Views

2 replies

0 likes

adds songs
liked songs
unwanted
  • 1431 Views
  • 2 replies
  • 0 likes

Superuser Contribution spotify radio not working

PlanFree/PremiumCountryusaDeviceiphone 12Operating Systemios My Question or IssueWhen I click into go to radio from a song I get the error “this playlist has been deleted or hidden”

Visitor

Plan Free/Premium Country usa Device iphone 12 Operating System ios   My Question or Issue When I click into go to radio from a song I get the error “this playlist has been deleted or ...

OscarDC

Moderator

656 Views

2 replies

1 likes

  • 656 Views
  • 2 replies
  • 1 likes

Superuser Contribution Apple Watch Download Probleme

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

dslonly

Casual Listener

1916 Views

3 replies

0 likes

  • 1916 Views
  • 3 replies
  • 0 likes

Superuser Contribution Volume setting - How to difference between Spotify and sport apps

PlanPremiumCountry DeviceiPhone 12Operating SystemiOS 15.6.1 My Question or IssueHello,I often use Spotify to listen to fitness music albums (normally connected to Sonos, but not always) and start my workout with a fitness app on my iPhone.How do I m...

Regular

Plan Premium Country   Device iPhone 12 Operating System iOS 15.6.1   My Question or Issue Hello, I often use Spotify to listen to fitness music albums (normally connected to Son...

Yordan

Moderator

2495 Views

3 replies

0 likes

difference
sport
volume
  • 2495 Views
  • 3 replies
  • 0 likes

Superuser Contribution All of my playlists default to shuffle until I turn it off, even new playlists I create

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Usa Device iPhone SE Operating System IOS 15.5 My Question or IssueI open my app one day, and all of a sudden ...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Usa Device iPhone SE Operating System IOS...

Agathocles76

Newbie

6174 Views

26 replies

9 likes

iOS
shuffle
  • 6174 Views
  • 26 replies
  • 9 likes

Superuser Contribution Streaming Notifications - Resend Please?!

PlanDuo PremiumCountryUSADeviceiPhone 13 Pro MaxOperating System(iOS) My Question or Issue I saw several other people with this issue in the comments of https://community.spotify.com/t5/iOS-iPhone-iPad/Top-1-of-listener-notification-led-to-nothing/m-...

Casual Listener

Plan Duo Premium Country USA Device iPhone 13 Pro Max Operating System (iOS)   My Question or Issue  I saw several other people with this issue in the comments of https://com...

Yordan

Moderator

505 Views

1 replies

0 likes

Notifications
stats
streaming
top %
  • 505 Views
  • 1 replies
  • 0 likes

Superuser Contribution Only one local file playing on iPhone, but not the others?

PlanPremiumCountryCanadaDeviceiPhone 12 miniOperating SystemiOS 15.6.1 / Windows 10 My Question or IssueA while ago, I was trying to sync local files to my iPhone (7 at the time, now 12) but I couldn't, and eventually forgot about it. Now, almost a y...

Casual Listener

Plan Premium Country Canada Device iPhone 12 mini Operating System iOS 15.6.1 / Windows 10   My Question or Issue A while ago, I was trying to sync local files to my iPhone (7 at the t...

Yordan

Moderator

632 Views

1 replies

0 likes

  • 632 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify not playing on iOS Safari

PlanPremiumUSA DeviceiPhone 6Operating SystemiOS 13.6.1 My Question or Issuei am unable to listen to music through my Safari web browser anymore. I normally listen to it through the web browser and not the app, and would like to have it fixed. So bas...

Casual Listener

Plan Premium USA   Device iPhone 6 Operating System iOS 13.6.1   My Question or Issue i am unable to listen to music through my Safari web browser anymore. I normally listen to it...

hans-jürgen

Roadie

7273 Views

2 replies

1 likes

  • 7273 Views
  • 2 replies
  • 1 likes

[Apple TV][Partnership] Apple TV App too loud!

Hi there,I was hoping Spotify could release an update where it would equalize the volume of the music player to the normal volume level to be found on other apps across the Apple TV. I find it so annoying having to turn the volume down 35+ % each tim...

Regular

Hi there, I was hoping Spotify could release an update where it would equalize the volume of the music player to the normal volume level to be found on other apps across the Apple TV. I find it so a...

moses410

Newbie

1756 Views

3 replies

9 likes

apple TV
Partnership
  • 1756 Views
  • 3 replies
  • 9 likes

Stop shuffling every playlist when I click the first song

PlanPremiumCountryUSADeviceiPhone 11Operating SystemiOS 15.6 My Question or IssueThis only happens on my iPhone: When I find a playlist and tap the first song, it's automatically in shuffle mode. How can you not get this very basic feature right???

Music Fan

Plan Premium Country USA Device iPhone 11 Operating System iOS 15.6   My Question or Issue This only happens on my iPhone: When I find a playlist and tap the first song, it's automatic...

Loxer

Community Legend

696 Views

1 replies

4 likes

  • 696 Views
  • 1 replies
  • 4 likes

Superuser Contribution Radio doesn't work - "This playlist was deleted"

PlanPremiumCountryUKDeviceiPhone SEOperating SystemiOS 13 My Question or IssueI can't get the app to play radio stations. I click on the dots, select radio but I get a message saying "This playlist was deleted" - have I done something wrong? (I'm new...

Regular

Plan Premium Country UK Device iPhone SE Operating System iOS 13   My Question or Issue I can't get the app to play radio stations. I click on the dots, select radio but I get a messag...

Grabla001

Visitor

12623 Views

17 replies

2 likes

  • 12623 Views
  • 17 replies
  • 2 likes

Superuser Contribution queue up problem

It constantly adds the first music when I change the order of the playlist.I made a video, I'm adding a linkhttps://youtube.com/shorts/WzFYmtUAjU4?feature=share PlanPremiumCountryTurkey DeviceiPhone se 2020Operating System(iOS 10, Android Oreo, Windo...

Newbie

It constantly adds the first music when I change the order of the playlist. I made a video, I'm adding a link https://youtube.com/shorts/WzFYmtUAjU4?feature=share  Plan Premium Country Tur...

Kiril

Moderator

467 Views

1 replies

0 likes

  • 467 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify on Apple Watch doesn't work anymore

Plan: PremiumCountry: Romania DeviceiPhone 11 and Apple Watch 6 GPSOperating SystemiOS 14.6 watchOS 7.5 I can't change the song, spotify won't even let me connect to my phone (before uninstalling I was able to at least find my phone, now it's empty),...

Casual Listener

Plan: Premium Country: Romania   Device iPhone 11 and Apple Watch 6 GPS Operating System iOS 14.6 watchOS 7.5   I can't change the song, spotify won't even let me connect to my...

Mel_leeee

Newbie

43119 Views

75 replies

9 likes

Apple Watch
iOS
watchOS
  • 43119 Views
  • 75 replies
  • 9 likes

Superuser Contribution Local files won't play on mobile even though they're downloaded

I downloaded songs and set up my Spotify local files on my PC. I put them in my playlist and successfully downloaded them on my iPhone 11. The songs are not greyed out, however when I click on them to play, they do not play. The blurb that tells you ...

Newbie

I downloaded songs and set up my Spotify local files on my PC. I put them in my playlist and successfully downloaded them on my iPhone 11. The songs are not greyed out, however when I click on them t...

1298774414

Newbie

1077 Views

2 replies

0 likes

  • 1077 Views
  • 2 replies
  • 0 likes

iOS11 iPad Where are the volume controls?

I just got an iPad Pro, and when on its side, the hardware buttons are almost impossible to access. May I ask why there is no way to adjust the volume of the music on the main Spotify now playing screen? This is pretty much essential basic funcitonal...

Regular

I just got an iPad Pro, and when on its side, the hardware buttons are almost impossible to access.   May I ask why there is no way to adjust the volume of the music on the main...

Musician952

Visitor

8767 Views

3 replies

0 likes

  • 8767 Views
  • 3 replies
  • 0 likes

Musica para de tocar

PlanPremiumCountryBrazilDevice(iPhone 7)Operating System(iOS) My Question or IssueDepois de algumas horas a musica para de tocar, coloquei o celular conectado numa caixa de som na empresa e depois de um tempo a musica para de tocar.

Regular

Plan Premium Country Brazil Device (iPhone 7) Operating System (iOS)   My Question or Issue Depois de algumas horas a musica para de tocar, coloquei o celular conectado numa caixa de s...

326 Views

0 replies

0 likes

  • 326 Views
  • 0 replies
  • 0 likes