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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

39930 Views

41 replies

10 likes

  • 39930 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

104705 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1415 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

300013 Views

61 replies

16 likes

  • 300013 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126510 Views

19 replies

38 likes

  • 126510 Views
  • 19 replies
  • 38 likes

Superuser Contribution Error 30 and 101

I have just gotten a new phone and I am getting both error codes 30 and 101. It will switch back and forth. I am not using a VPN and have tried re-installing the app multiple times. Any help would be greatly appreciated.

Visitor

I have just gotten a new phone and I am getting both error codes 30 and 101. It will switch back and forth. I am not using a VPN and have tried re-installing the app multiple times. Any help would be...

Alex

Spotify Legend

2675 Views

4 replies

0 likes

  • 2675 Views
  • 4 replies
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Superuser Contribution Spotify and Discord problems

Device(iPhone SE 2nd Generation)Operating System(iOS 16 beta (but still didn't work with official iOS 15)) My Question or IssueSo I somehow managed to make the Discord status show the music I listen to in Spotify on iPhone, but I found another proble...

Newbie

Device (iPhone SE 2nd Generation) Operating System (iOS 16 beta (but still didn't work with official iOS 15))   My Question or Issue So I somehow managed to make the Discord status show th...

OscarDC

Moderator

755 Views

1 replies

0 likes

  • 755 Views
  • 1 replies
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Superuser Contribution Not receiving push notifications on my iPhone and iPad

PlanPremiumCountryPuerto RicoDeviceiPhone 11Operating SystemiOS 13 My Question or IssueI have noticed recently that I’m not receiving push notification from the Spotify app. I’m receiving notifications through email, from new music from my favorite a...

Casual Listener

  Plan Premium Country Puerto Rico Device iPhone 11 Operating System iOS 13   My Question or Issue I have noticed recently that I’m not receiving push notification from the Spoti...

juliodelahoz

Visitor

1923 Views

4 replies

0 likes

  • 1923 Views
  • 4 replies
  • 0 likes

Superuser Contribution Skip forward/back unavailable on certain tracks

Plan: Family PremiumCountry: U.S. Device: iPhone 12 Pro Max Operating System: Latest iOS I have noticed while listening to The Avett Brothers (Gleam III album) the skip back and forward buttons are absent, and only the buttons to go to the beginning ...

Regular

Plan: Family Premium Country: U.S.   Device: iPhone 12 Pro Max   Operating System: Latest iOS   I have noticed while listening to The Avett Brothers (Gleam III album) the skip b...

OscarDC

Moderator

1849 Views

10 replies

0 likes

  • 1849 Views
  • 10 replies
  • 0 likes

Superuser Contribution Impossible to play 99% of my saved songs

I downloaded all my songs and now it’s impossible to play them offline. Premium family ok. HELP please I’m getting crazy. Im paying for nothing

Visitor

I downloaded all my songs and now it’s impossible to play them offline.  Premium family ok.  HELP please I’m getting crazy. Im paying for nothing 

Eni

Moderator

491 Views

1 replies

0 likes

  • 491 Views
  • 1 replies
  • 0 likes

Superuser Contribution 'Previous Song' button disabled by new 'Shuffle' button hidden icon

PlanPremiumCountryUnited StatesDeviceiPhone 13 ProOperating SystemiOS 15.6.1 My Question or IssueI am unable to use the 'Previous Song' back caret button. I assume this is due to the Enhancement Shuffle option that was just added. I am able to use th...

Visitor

Plan Premium Country United States Device iPhone 13 Pro Operating System iOS 15.6.1   My Question or Issue I am unable to use the 'Previous Song' back caret button. I assume this is du...

Eni

Moderator

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify rewind button will not rewind even after i press it

PlanPremiumCountryUnited StatesDeviceiPhone SE 2.0Operating SystemIOS 15 My Question or IssueSpotify Rewind Button will not work even after i press it numerous times. Swiping the album cover does work however, just not the rewind button. The fast for...

Visitor

  Plan Premium Country United States Device iPhone SE 2.0 Operating System IOS 15   My Question or Issue Spotify Rewind Button will not work even after i press it numerous times....

a-bloke

Casual Listener

1251 Views

3 replies

1 likes

  • 1251 Views
  • 3 replies
  • 1 likes

Superuser Contribution Play the playlist from the beginning through Siri?

PlanPremiumCountryUSADeviceiPhone X, iPad pro 2019Operating SystemiOS 13 My Question or IssueHow to play a playlist from the beginning on Spotify through Siri?

Visitor

Plan Premium Country USA Device iPhone X, iPad pro 2019 Operating System iOS 13   My Question or Issue How to play a playlist from the beginning on Spotify through Siri?

Jeremy

Spotify Legend

1850 Views

3 replies

0 likes

  • 1850 Views
  • 3 replies
  • 0 likes

Superuser Contribution Sonos devices missing but Airplay works

Premium subscriptionUK DeviceiPhone6 and MacbookOperating SystemiOS 12.4.6 and iOS 10.15.4 My Question or IssueVery often, all of my Sonos devices are missing from my Spotify App. However, Airplay sees all of the devices with that enabled when select...

Casual Listener

Premium subscription UK   Device iPhone6 and Macbook Operating System iOS 12.4.6 and iOS 10.15.4   My Question or Issue Very often, all of my Sonos devices are missing from my Spot...

Jeremy

Spotify Legend

4857 Views

5 replies

2 likes

  • 4857 Views
  • 5 replies
  • 2 likes

Superuser Contribution Apple EarPods volume control not working when using Spotify app on iPad

It’s a 10.2, gen 8 iPad. My Apple EarPods are connected through the lightning port. The EarPods work perfectly with any other app on the iPad. But with the Spotify app the volume up and down on the EarPods cable does not work. The pause /play button ...

Casual Listener

It’s a 10.2, gen 8 iPad. My Apple EarPods are connected through the lightning port. The EarPods work perfectly with any other app on the iPad. But with the Spotify app the volume up and down on the E...

treesplease

Casual Listener

2193 Views

2 replies

0 likes

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  • 2 replies
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Playlist now showing

Hello, a while ago i put my playlist on private and wanted to make it public again 2 weeks go but whenever someone goes to my account they can’t see my playlists and i deleted and installed the app again i put it on private and public again, i did al...

Casual Listener

Hello, a while ago i put my playlist on private and wanted to make it public again 2 weeks go but whenever someone goes to my account they can’t see my playlists and i deleted and installed the app a...

HalfNathan

Roadie

342 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution App automatically plays a new song on reopening of the app, after visiting site with a spotifyplayer

PlanPremiumCountryNetherlandsDeviceiPhone 11Operating SystemiOS 15.6.1Firefox iOSMy Question or IssueAfter I visit the website of our local music venue, find a show i'd like to see, then open the spotify app, it autmatically plays a new song every ti...

Newbie

Plan Premium Country Netherlands Device iPhone 11 Operating System iOS 15.6.1 Firefox iOS My Question or Issue After I visit the website  of our local music venue, find a show i'd...

Elena

Moderator

519 Views

1 replies

0 likes

bug
firefox
iOS
  • 519 Views
  • 1 replies
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Superuser Contribution I can’t add a song to the playlist

I can’t add a song to the playlist while it’s playing in my car through bluetooth from my iphone. I tried to reinstall the app, but yhe only thing that works it’s to turn off the stereo and restart the app, and that’s been really long time, I think a...

Newbie

I can’t add a song to the playlist while it’s playing in my car through bluetooth from my iphone. I tried to reinstall the app, but yhe only thing that works it’s to turn off the stereo and restart t...

Elena

Moderator

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

Just chiming in to pile on with the rest of your *paid* users who hate the new update.

PlanPremiumCountryUSDeviceSamsung Galaxy S8Operating SystemAndroid (latest for device) My Question or IssueWith the last update that no one wanted, I had to jump through hoops to get to my radio stations (and still do). Now with this update that no o...

Regular

Plan Premium Country US Device Samsung Galaxy S8 Operating System Android (latest for device)   My Question or Issue With the last update that no one wanted, I had to jump through hoop...

KYLEESMILEY

Newbie

1363 Views

6 replies

8 likes

  • 1363 Views
  • 6 replies
  • 8 likes

Superuser Contribution Spotify app reverts video podcast when losing focus.

Operating System(iOS 15.3.1, Spotify app 8.7.20.1724) My Question or IssueWatching\listening to any video podcast then when you switch to another app and then back again Spotify app will revert the timeline spot back to when you started watching\list...

Regular

Operating System (iOS 15.3.1, Spotify app 8.7.20.1724)   My Question or Issue Watching\listening to any video podcast then when you switch to another app and then back again Spotify app will...

Sully6

Visitor

6972 Views

39 replies

2 likes

podcast
  • 6972 Views
  • 39 replies
  • 2 likes

Superuser Contribution Google Home & Mesh Networks - Music Randomly Stopping

PlanPremiumCountryUnited StatesDeviceiPhone 13 Pro/Google Nest devices (various)Operating SystemiOS 15.6.1 My Question or Issue This is not technically an iOS issue, but for some reason Spotify doesn't find it prudent to create a Google Home/Amazon A...

Music Fan

Plan Premium Country United States Device iPhone 13 Pro/Google Nest devices (various) Operating System iOS 15.6.1   My Question or Issue   This is not technically an iOS issue, b...

Vasil

Moderator

787 Views

1 replies

0 likes

Casting
google
Google Home
  • 787 Views
  • 1 replies
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Google Assistant can’t be linked with Spotify anymore

PlanPremiumCountry Germany DeviceiPhone XR, google miniOperating System(iOS 15.6) My Question or Issue Since a few days my google assistant won’t play music from Spotify. Yesterday I deleted the google home app and the deleted the link to Spotify to ...

Visitor

Plan Premium Country Germany    Device iPhone XR, google mini Operating System (iOS 15.6)   My Question or Issue   Since a few days my google assistant won’t play music...

364 Views

0 replies

0 likes

  • 364 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify only plays one song

PlanPremiumCountryUnited StatesDeviceiPhone 12Operating SystemiOS 15.6 My Question or IssueIf I search a song, it plays fine. However, once it is complete, Spotify will stop playing music and won’t shuffle related songs despite shuffle being enabled....

Newbie

  Plan Premium Country United States Device iPhone 12 Operating System iOS 15.6   My Question or Issue If I search a song, it plays fine. However, once it is complete, Spotify wi...

Dian

Spotify Legend

574 Views

1 replies

0 likes

  • 574 Views
  • 1 replies
  • 0 likes

Superuser Contribution Does deleting spotify app from one phone delete all content from all my phones?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

AlejaR

Moderator

8054 Views

2 replies

0 likes

  • 8054 Views
  • 2 replies
  • 0 likes

Superuser Contribution [IOS iPhone] unable to play downloaded radio playlists in offline mode

Plan Premium Country USA Device iPhone 8 Operating System iOS 15.5 I am unable to play downloaded music in playlist that are downloaded from an artist radio station. I can listen to playlists I've created manually in offline mode but "[Insert Any Art...

Visitor

Plan Premium Country  USA Device iPhone 8 Operating System iOS 15.5   I am unable to play downloaded music in playlist that are downloaded from an artist radio station.&nb...

alex_nk

Newbie

3775 Views

15 replies

0 likes

  • 3775 Views
  • 15 replies
  • 0 likes