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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

39942 Views

41 replies

10 likes

  • 39942 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

104726 Views

115 replies

12 likes

Other
  • 104726 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1418 Views

0 replies

0 likes

iOS
  • 1418 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

300023 Views

61 replies

16 likes

  • 300023 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126516 Views

19 replies

38 likes

  • 126516 Views
  • 19 replies
  • 38 likes

Solved!!Superuser Contribution Spotify connect not working Samsung wam750 not working

PlanPremiumCountry SwedenDeviceiPhone 8 and iPhone SE My Question or Issue we cant connect to our speakers anymore through spotify connect. De devices shows up but after they are selected nothing happens and then the dice gets greyed out and I can’t ...

Regular

Plan Premium Country  Sweden Device iPhone 8 and iPhone SE   My Question or Issue   we cant connect to our speakers anymore through spotify connect. De devices shows up but af...

bendejo_dk

Casual Listener

6026 Views

20 replies

0 likes

  • 6026 Views
  • 20 replies
  • 0 likes

Superuser Contribution Log in issues with account made through Facebook

PlanPremiumCountryUnited StatesDeviceiPhone 12 ProOperating SystemiOS 15.6My Question or IssueI created my account a long time ago through Facebook somewhere around 2013. Changes have been made to the process in which it is required to be able to log...

Casual Listener

Plan Premium Country United States Device iPhone 12 Pro Operating System iOS 15.6 My Question or Issue I created my account a long time ago through Facebook somewhere around 2013. Changes ha...

Eni

Moderator

425 Views

1 replies

0 likes

  • 425 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant connect to Philips Multiroom SW100 SW750 since update 2018 Aug 21

PlanPremiumCountry Sweden Device iPhone 7Operating SystemiOS 11 My Question or Issue Since the update around Aug 21st 2018 all of my Philips Multiroom speakers SW100, SW700 and SW750 can not be connected using Spotify Connect.Using the previous versi...

Casual Listener

Plan Premium Country Sweden   Device iPhone 7 Operating System iOS 11   My Question or Issue  Since the update around Aug 21st 2018 all of my Philips Multiroom speakers ...

AndersTheSwede

Regular

6066 Views

13 replies

1 likes

Connect problem
iOS
Philips
  • 6066 Views
  • 13 replies
  • 1 likes

Solved!!Superuser Contribution twitter bug

PlanPremiumCountryPoland Device(iPhone 13 Pro max)Operating System(iOS 15.6) My Question or Issuewhen I listen to music and open twitter , while I drag the timeline down to update timeline , it makes sound in the new version from twitter , this sound...

Newbie

Plan Premium Country Poland  Device (iPhone 13 Pro max) Operating System (iOS 15.6)   My Question or Issue when I listen to music and open twitter , while I drag the timeline down...

AlejaR

Moderator

3364 Views

1 replies

0 likes

Twitter-Spotify
  • 3364 Views
  • 1 replies
  • 0 likes

Superuser Contribution Casting a personal mix like Chill Mix to a Nest Audio is playing an old version of the playlist

PlanPremiumCountryUSADeviceiPhone 13 Pro Max, iOS 15.6Google Nest AudioOperating SystemiOS 15.6 My Question or IssueWhenever I cast my personalized playlist like “Chill mix” to a nest audio, an old version of the playlist keeps getting queued up. I’v...

Casual Listener

  Plan Premium Country USA Device iPhone 13 Pro Max, iOS 15.6 Google Nest Audio Operating System iOS 15.6   My Question or Issue Whenever I cast my personalized playlist like “C...

AvidListener1

Casual Listener

489 Views

2 replies

0 likes

  • 489 Views
  • 2 replies
  • 0 likes

Play song/playlist radio feature not showing

PlanFreeCountryIndiaDeviceIphone13Operating SystemIos15.6 My Question or Issueradio feature of spotify not showing in ios version of my app but with same id and same subscription (free) feature showing in my android macbook and windows devices.

Visitor

Plan Free Country India Device Iphone13 Operating System Ios15.6   My Question or Issue radio feature of spotify not showing in ios version of my app but with same id and same subscrip...

user-removed

Not applicable

383 Views

1 replies

0 likes

  • 383 Views
  • 1 replies
  • 0 likes

Superuser Contribution ALL Downloaded songs on my iphone all of a sudden turn grey when offline and no longer available

Plan PremiumFree/Premium PremiumCountry USA Device iPhone 10, IOS 15.5(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThis keeps happening every few months and ALWAYS when...

Casual Listener

Plan Premium Free/Premium Premium Country USA   Device iPhone 10, IOS 15.5 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc....

AlejaR

Moderator

959 Views

5 replies

0 likes

  • 959 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Lyric flag button causes app to become unresponsive

PlanFreeCountryAustraliaDeviceiPhone 13 miniOperating SystemiOS 15.5 15.6 (I recently updated and the error still occurs) My Question or IssueI found incorrect lyrics for a track and tried to use the flag icon on the iOS app. As soon as I tap the ico...

Casual Listener

Plan Free Country Australia Device iPhone 13 mini Operating System iOS 15.5 15.6 (I recently updated and the error still occurs)   My Question or Issue I found incorrect lyrics for a t...

franfunayama

Casual Listener

3517 Views

13 replies

3 likes

  • 3517 Views
  • 13 replies
  • 3 likes

Solved!!Superuser Contribution Browser Web player on iOS not working

PlanFreeCountryCanadaDeviceiPod touch 7th generationOperating SystemiOS 15.6My Question or IssueI’m trying to use the web player on my browser which is set to desktop site but it doesn’t work it either reloads over and over or shows error-dialog.gene...

Regular

Plan Free Country Canada Device iPod touch 7th generation Operating System iOS 15.6 My Question or Issue I’m trying to use the web player on my browser which is set to desktop site but it do...

Antonov1

Regular

2528 Views

6 replies

0 likes

  • 2528 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution [iOS] Bug: Audio cuts out when placed on wireless charger

This bug has happened on iOS 14.5, then 14.6, and now the 15.0 beta on an iPhone 12 Pro. When listening to music through either bluetooth or just the speaker on my iPhone and placing the phone on a wireless charger (brand doesn't matter, I've tried A...

Casual Listener

This bug has happened on iOS 14.5, then 14.6, and now the 15.0 beta on an iPhone 12 Pro.   When listening to music through either bluetooth or just the speaker on my iPhone and placing the pho...

Andrewwalton

Visitor

13835 Views

31 replies

10 likes

iOS
  • 13835 Views
  • 31 replies
  • 10 likes

Superuser Contribution Spotify Stops Playing Short Playlist Randomly if Spotify Not on Screen

If I go to another app or turn off the display, Spotify will stop playing in the middle of a song, not immediately but randomly. After returning to the app, pressing play restarts the song from the beginning. Also, this only happens when I try to lis...

Casual Listener

If I go to another app or turn off the display, Spotify will stop playing in the middle of a song, not immediately but randomly.  After returning to the app, pressing play restarts the song from...

Eni

Moderator

941 Views

3 replies

0 likes

  • 941 Views
  • 3 replies
  • 0 likes

Superuser Contribution How can I get the heart button instead of album cover??

Plan Free/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan   Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue ...

OscarDC

Moderator

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why is there a dark overlay on the canvas videos?

PlanPremiumCountryUnited StateDeviceiPhone XROperating SystemLatest iOS as of 5/18/22 My Question or IssueWhy did Spotify add a dark overlay to its canvas videos? I like to screen record these canvas videos and share them to my instagram, but now tha...

Newbie

Plan Premium Country United State Device iPhone XR Operating System Latest iOS as of 5/18/22   My Question or Issue Why did Spotify add a dark overlay to its canvas videos?   I ...

Drah27

Newbie

7578 Views

16 replies

8 likes

Canvas
iphone
Mobile
  • 7578 Views
  • 16 replies
  • 8 likes

I have premium on my laptop but want it also on my iPhone my phone only shows a free account

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Ximzend

Spotify Star

347 Views

1 replies

0 likes

  • 347 Views
  • 1 replies
  • 0 likes

Superuser Contribution iOS Music stops playing and app gets stuck.

PlanPremiumCountryGibraltarDeviceiPhone 13 Pro MaxOperating SystemiOS 15.6 Music randomly stops playing and app gets stuck. Has been happening for the last couple of weeks.

Newbie

    Plan Premium Country Gibraltar Device iPhone 13 Pro Max Operating System iOS 15.6   Music randomly stops playing and app gets stuck.  Has been happening for the las...

Lyubka

Moderator

547 Views

1 replies

0 likes

  • 547 Views
  • 1 replies
  • 0 likes

Superuser Contribution Track stops playing after a few seconds

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify track stops playing after a few seconds into the song and to play the song again, i h...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Spotify...

OscarDC

Moderator

24921 Views

11 replies

2 likes

Tracks stops playing
  • 24921 Views
  • 11 replies
  • 2 likes

Superuser Contribution My playlists are broken - playlist not playing properly

Plan: PremiumCountry: USA Device: All devices Operating System: All OS My Question or Issue I deleted some older playlists and downloaded songs and created a couple of new playlists. Here is the issue that started happening after I did the above as o...

Visitor

Plan: Premium Country:  USA   Device: All devices  Operating System: All OS   My Question or Issue   I deleted some older playlists and downloaded songs and created a...

Eni

Moderator

1646 Views

1 replies

1 likes

  • 1646 Views
  • 1 replies
  • 1 likes

Superuser Contribution Not playing when offline

PlanPremiumCountryCZDeviceiPhone 8Operating SystemiOS 15.6 My Question or IssueI cannot play downloaded songs when offline. When i tap the play button, it changes to pause button, but nothing happened - app reports, that playback is in progress, but ...

Newbie

Plan Premium Country CZ Device iPhone 8 Operating System iOS 15.6   My Question or Issue I cannot play downloaded songs when offline. When i tap the play button, it changes to pause bu...

AlejaR

Moderator

425 Views

1 replies

0 likes

  • 425 Views
  • 1 replies
  • 0 likes

Superuser Contribution Swipe to queue on an artists page has unexpected behavior

PlanPremiumCountryUnited States DeviceiPhone 12Operating SystemiOS 15.6 My Question or IssueThis issue has happened to me for almost a year, through multiple re-installs of the app. In the video I've attached, I'm swiping my finger directly right-to-...

Newbie

Plan Premium Country United States   Device iPhone 12 Operating System iOS 15.6   My Question or Issue This issue has happened to me for almost a year, through multiple re-instal...

jrham

Roadie

714 Views

2 replies

0 likes

  • 714 Views
  • 2 replies
  • 0 likes

Spotify Devices Icons meaning

Hi, In the "Devices Available" section for spotify connect. What do the different icons mean?Not looking for a generic answer. Need to know what they actually represent. There are some obvoius ones like PC and iPad, but specifically the speaker icon ...

Newbie

Hi,   In the "Devices Available" section for spotify connect. What do the different icons mean? Not looking for a generic answer. Need to know what they actually represent.   There are...

michael13248

Newbie

12325 Views

1 replies

1 likes

  • 12325 Views
  • 1 replies
  • 1 likes