Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
36909 Views
41 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
102370 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
431045 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
299020 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Im an old Samsung user, now owning an 17 pro Max. I am having trouble downloading Spotify playlists on my Iphone.I have to keep the phone open for it to keep on downloading music. If i let the phone time out and the lock screen come on, the down load...
Im an old Samsung user, now owning an 17 pro Max. I am having trouble downloading Spotify playlists on my Iphone. I have to keep the phone open for it to keep on downloading music. If i let the phon...
Moderator
929 Views
1 replies
0 likes
For most of the time since the add to playlist button replaced the heart button, it was easy to double tap to add to liked songs and then add to playlists. But for a while now there’s been some kind of bug (at least on my version of iOS) where the se...
For most of the time since the add to playlist button replaced the heart button, it was easy to double tap to add to liked songs and then add to playlists. But for a while now there’s been some kind ...
Moderator
507 Views
1 replies
2 likes
Hi I am using Spotify on my Apple TV through the intermediary, which automates it for me: Spotify Integration for Home Assistant.When I play music on Apple TV, the last played state is not synced to the iPhone if the Spotify application on the iPhone...
Hi I am using Spotify on my Apple TV through the intermediary, which automates it for me: Spotify Integration for Home Assistant. When I play music on Apple TV, the last played state is no...
Music Fan
596 Views
2 replies
0 likes
When I click on the three dot menu next to a song and click on “Go to artists” or “Go to artists concerts”, it shows a blank. This never happened before and showed the artists and their concerts prior to the problem. This just happened recently and I...
When I click on the three dot menu next to a song and click on “Go to artists” or “Go to artists concerts”, it shows a blank. This never happened before and showed the artists and their concerts prio...
Moderator
816 Views
5 replies
0 likes
Hello there I have a problem to my iPad 7generation when I play music it works then not even a minute it will stop the music continue playing but no sound at all.
Hello there I have a problem to my iPad 7generation when I play music it works then not even a minute it will stop the music continue playing but no sound at all.
Moderator
2961 Views
11 replies
1 likes
and I’m a collaborator?
and I’m a collaborator?
Casual Listener
14606 Views
4 replies
0 likes
I've been having this problem for months. On Iphone 14pro with latest iOS, I try to connect to my speaker via Airplay in Spotify Connect window on the app. I click the speaker, and then it shows that it's connected, and the music on the app shows tha...
I've been having this problem for months. On Iphone 14pro with latest iOS, I try to connect to my speaker via Airplay in Spotify Connect window on the app. I click the speaker, and then i...
Moderator
27254 Views
56 replies
4 likes
PremiumUSA DeviceiPhone 13 ProOperating SystemiOS 15.2.1 My Question or Issue I’ve noticed that swiping up and down the main player to/from the miniplayer seems to be running in 60fps instead of the full 120fps for ProMotion displays. As a result, it...
Premium USA Device iPhone 13 Pro Operating System iOS 15.2.1 My Question or Issue I’ve noticed that swiping up and down the main player to/from the miniplayer seems to ...
Regular
2868 Views
12 replies
1 likes
PlanPremiumCountryUSADeviceiPhone 15Operating SystemiOS 26 My Question or IssueI usually use shuffle play on my playlists. When I add songs to my queue and reach the added songs, sometimes it treats those songs as if I clicked on them instead, overri...
Plan Premium Country USA Device iPhone 15 Operating System iOS 26 My Question or Issue I usually use shuffle play on my playlists. When I add songs to my queue and reach the added so...
Moderator
947 Views
1 replies
0 likes
I’ve recently moved countries and came to the end of my premium, since then I’ve been unable to play any songs from anyone.Every single artist and playlist songs is greyed and pressing the play button doesn’t do anything nor does it make the song hot...
I’ve recently moved countries and came to the end of my premium, since then I’ve been unable to play any songs from anyone. Every single artist and playlist songs is greyed and pressing the play b...
Moderator
8468 Views
3 replies
0 likes
Hello,I am using the newest iOS 18 on my iPhone as well as my children. We are also conencted as a family so that I could properly set up parental control on my childrens' devices. Unfortunately, there is a problem with Spotify application as the scr...
Hello, I am using the newest iOS 18 on my iPhone as well as my children. We are also conencted as a family so that I could properly set up parental control on my childrens' devices. Unfortunately, t...
Newbie
7459 Views
8 replies
2 likes
PlanFreeCountryIrelandDeviceiPhone 12Operating SystemiOS 26.1 My Question or IssueEvery single song on the app is greyed out and unplayable. Tapping play on an artist profile creates a ‘premium feature’ poppup, and hitting play on a playlist/album do...
Plan Free Country Ireland Device iPhone 12 Operating System iOS 26.1 My Question or Issue Every single song on the app is greyed out and unplayable. Tapping play on an artist...
Spotify Star
975 Views
3 replies
0 likes
Lost videos with latest update Dec
Lost videos with latest update Dec
Spotify Star
405 Views
1 replies
0 likes
PlanFree/PremiumCountryUSA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi my app says that I’m not connected to the internet when in fact I am and I don’t have a...
Plan Free/Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi m...
Moderator
258 Views
1 replies
0 likes
Spotify keeps pausing after every song and I need to either put on another playlist or use one of my daily ‘select song’s. I can’t skip, and this only happens when magic shuffle plays a certain song, specifically Floral and Fading by PTV. I can’t ski...
Spotify keeps pausing after every song and I need to either put on another playlist or use one of my daily ‘select song’s. I can’t skip, and this only happens when magic shuffle plays a certain song,...
Visitor
36257 Views
4 replies
2 likes
I know Spotify just opened in Iraq but there are no podcasts whatsoever it’s like they’ve been deleted or something and when I try to open some from my library (because I can’t find them anywhere else) it says “Couldn’t open link” I hope this is a bu...
I know Spotify just opened in Iraq but there are no podcasts whatsoever it’s like they’ve been deleted or something and when I try to open some from my library (because I can’t find them anywhere els...
Newbie
3571 Views
12 replies
13 likes
Hi,I'm experiencing an inconsistency with how Spotify shows which playlists a song is already added to — specifically on iOS.Here’s what happens:When I add a song to a playlist on Windows 11,Then open Spotify on Android or Linux (Kubuntu),I can tap t...
Hi, I'm experiencing an inconsistency with how Spotify shows which playlists a song is already added to — specifically on iOS. Here’s what happens: When I add a song to a playlist on Windows 11,...
Regular
7736 Views
26 replies
1 likes
PlanPremiumCountryUKDeviceiPhone 8Operating SystemiOS 10 My Question or IssueHi, When I tap 'Clear Cache' it doesn't and when I tap 'Remove all downloads, it doesn't work either. I've tried deleting the app, rebooting my iphone and re-downloading the...
Plan Premium Country UK Device iPhone 8 Operating System iOS 10 My Question or Issue Hi, When I tap 'Clear Cache' it doesn't and when I tap 'Remove all downloads, it doesn't ...
Moderator
2227 Views
1 replies
0 likes
PlanPremium familyCountryUSDeviceIphone 17Operating SystemiOS 26.1 My Question or IssueMy iPhone volume is at 0 but Bluetooth speaker is still playing and too loud. I can turn the volume up with my phone controls and I can turn it down as well, but w...
Plan Premium family Country US Device Iphone 17 Operating System iOS 26.1 My Question or Issue My iPhone volume is at 0 but Bluetooth speaker is still playing and too loud. I can tur...
Moderator
498 Views
1 replies
0 likes
PlanPremiumCountryCanada DeviceIphone 17 pro maxOperating SystemiOS 26.1 My Question or IssueLike stated try to search for music using the search function freezes the app making it unusable until close. Issue persist when searching library or playlis...
Plan Premium Country Canada Device Iphone 17 pro max Operating System iOS 26.1 My Question or Issue Like stated try to search for music using the search function freezes the...
Moderator
767 Views
1 replies
0 likes
