Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
244264 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
128509 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
453706 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
308727 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountryU.S. DeviceiPhone 8 AND iPhone 11Operating SystemiOS 13.1.2 Spotify version8.5.27 My Question or Issuei was hoping this would've fixed when I updated my iOS but it has been a problem for a while. the issue is with queuing songs on t...
Plan Premium Country U.S. Device iPhone 8 AND iPhone 11 Operating System iOS 13.1.2 Spotify version 8.5.27 My Question or Issue i was hoping this would've fixed whe...
Spotify Legend
2454 Views
4 replies
6 likes
PlanPremiumCountryUnited States DeviceiPhone 8Operating System My Question or Issue My recently played has vanished from my home screen on iPhone. Yesterday it just wasn't there and it hasn't showed up since. It's by far my most used feature on that ...
Plan Premium Country United States Device iPhone 8 Operating System My Question or Issue My recently played has vanished from my home screen on iPhone. Yesterday it ju...
Spotify Legend
825 Views
1 replies
0 likes
PlanPremiumCountryAustralia DeviceiPhone XOperating Systemios My Question or Issue Upgrade to Premium last night. Now Google devices keep diapering form the available device list in the Spotify App. Have tried:* Uninstalling everything* Reinstalling*...
Plan Premium Country Australia Device iPhone X Operating System ios My Question or Issue Upgrade to Premium last night. Now Google devices keep diapering form the ava...
Newbie
16138 Views
9 replies
0 likes
Plan : PremiumCountry : Canada DeviceiPhone SE (the old one)Operating SystemiOS 13.7 My QuestionThe off line mode does not work since a month if I'm not connected to wi-fi even if i'm Premium.When connected to wifi and start to play a song, it will p...
Plan : Premium Country : Canada Device iPhone SE (the old one) Operating System iOS 13.7 My Question The off line mode does not work since a month if I'm not ...
Community Legend
876 Views
3 replies
0 likes
(Premium)U.S. Device(iPhone XS Max)Operating System(iOS 12.3.1)Spotify Version8.5.7.601 I have run into this a bunch of times and don't know why it wasn't an issue before which makes me think it's a bug? I've had various playlists of mine add to my q...
(Premium) U.S. Device (iPhone XS Max) Operating System (iOS 12.3.1) Spotify Version 8.5.7.601 I have run into this a bunch of times and don't know why it wasn't an issue befor...
Newbie
34052 Views
19 replies
37 likes
PlanFree CountryUnited States Device(Iphone XR) Operating System(iOS) My Question or IssueEvery time I try to go look at a album or artist, (the screen that shows their name or album name) when I click the the area with all the songs nothing happens,...
Plan Free Country United States Device (Iphone XR) Operating System (iOS) My Question or Issue Every time I try to go look at a album or ...
Spotify Star
1155 Views
3 replies
1 likes
I live in a country that provides lyrics. However my Spotify on mobile dosent show lyrics but only the genius btl. I have checked countless times and my account is updated but I still don’t get the lyrics. Some of my friends have these problems and s...
I live in a country that provides lyrics. However my Spotify on mobile dosent show lyrics but only the genius btl. I have checked countless times and my account is updated but I still don’t get the l...
Spotify Star
753 Views
3 replies
1 likes
Las letras de las canciones no aparecen al momento de reproducirlas. Mi aplicación se encuentra actualizada, he probado con distintas canciones y las letras continúan sin aparecer, y no encuentro una opción como para activar la sincronización de las ...
Las letras de las canciones no aparecen al momento de reproducirlas. Mi aplicación se encuentra actualizada, he probado con distintas canciones y las letras continúan sin aparecer, y no encuentro una...
Spotify Star
621 Views
1 replies
0 likes
So for about two weeks, the IOS app had a Lyrics feature, and it was glorious! And then it was gone. With nary a word, a warning nor an explanation from those on high. Where did they go?!?!?!?! Why were they removed???? And why aren't they back???
So for about two weeks, the IOS app had a Lyrics feature, and it was glorious! And then it was gone. With nary a word, a warning nor an explanation from those on high. Where did they go?!?!?!?! Why w...
Spotify Star
654 Views
3 replies
0 likes
PlanPremiumCountryUnited KingdomDeviceiPhone 7Operating SystemiOS 13.6My Question or IssueA lot of downloaded songs i try to play on offline mode just don’t play until i have either an network connection or mobile data
Plan Premium Country United Kingdom Device iPhone 7 Operating System iOS 13.6 My Question or Issue A lot of downloaded songs i try to play on offline mode just don’t play until i hav...
Community Legend
484 Views
1 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI’ve been listening to my usual playlist on Spotify all morning, when suddenly it decided tha...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I’ve be...
Community Legend
647 Views
1 replies
0 likes
iphone 11, latest update. Canada premium user trying to play the new joe Rogan podcasts. I get the error message “playback failed, we are not able to play this video in your current location”(see pic). However. If I cast it from my iPhone to my googl...
iphone 11, latest update. Canada premium user trying to play the new joe Rogan podcasts. I get the error message “playback failed, we are not able to play this video in your current location...
Gig Goer
999 Views
1 replies
1 likes
The follow button disappeared for me. I want to follow this playlist but I can’t figure out any way of doing it anymore.PlanPremiumCountryUnited StatesDeviceiPhone 7Operating SystemiOS 10
The follow button disappeared for me. I want to follow this playlist but I can’t figure out any way of doing it anymore. Plan Premium Country United States Device iPhone 7 Operating System iO...
Spotify Legend
1969 Views
6 replies
0 likes
Plan:PremiumCountry:USMy Question or Issue1.) remove artists from home page. (Songs and artists I have never listened to randomly appear on my home page, it seems somehow they get a like or follow from me as well. I have changed passwords, and chosen...
Plan: Premium Country: US My Question or Issue 1.) remove artists from home page. (Songs and artists I have never listened to randomly appear on my home page, it seems somehow they get a like or...
Spotify Legend
8329 Views
6 replies
0 likes
Hi I have already tried the "recover" option but my playlists are not there. Over the weekend 2 of my playlists disappeared, one was my most extensive. I did take that person off my family plan but that was 8 months ago, and I'm still following him. ...
Hi I have already tried the "recover" option but my playlists are not there. Over the weekend 2 of my playlists disappeared, one was my most extensive. I did take that person off my family p...
508 Views
0 replies
1 likes
I have a subscription and like my friends who have Garmin and Android wear they can stream while running with only their watch. When I start to it says I need the phone? Why is this? Why can't I stream like other music services over LTE that's what I...
I have a subscription and like my friends who have Garmin and Android wear they can stream while running with only their watch. When I start to it says I need the phone? Why is this? Why can...
Casual Listener
2200 Views
3 replies
0 likes
This has been moved
PlanPremiumCountryEnglandDeviceiPhone XROperating System(iOS 14 beta My Question or IssueWhen I get to the end of a song it freezes on -0:01 and doesn’t play the next song, it doesn’t happen with all songs, probably 1 in 6. It also happened before I ...
PlanPremium Country England Device iPhone XR Operating System (iOS 14 beta My Question or Issue When I get to the end of a song it freezes on -0:01 and doesn’t play the next song, it ...
Spotify Legend
786 Views
1 replies
0 likes
lyrics problemPlanPremium FamilyCountry DeviceIphone 6Operating SystemiOS 12.4.8 My Question or Issuethe lyrics on my spotify aren’t showing. i already do the clean reinstall but it still didn’t show. is it because mine was premium family? please ans...
lyrics problem Plan Premium Family Country Device Iphone 6 Operating System iOS 12.4.8 My Question or Issue the lyrics on my spotify aren’t showing. i already do the clean re...
Composer
2197 Views
9 replies
0 likes
PlanPremiumCountryUnited StatesDeviceiPhone 11 ProOperating SystemiOS 13.6.1My Question or Issue I can’t play just any song that I search for, it makes me “like” the album or song before it will play. I don’t want to add every single song I want to p...
Plan Premium Country United States Device iPhone 11 Pro Operating System iOS 13.6.1 My Question or Issue I can’t play just any song that I search for, it makes me “like” the ...
Regular
529 Views
1 replies
0 likes
