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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

245191 Views

27 replies

5 likes

  • 245191 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

129809 Views

119 replies

13 likes

Other
  • 129809 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3217 Views

0 replies

0 likes

iOS
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  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309315 Views

62 replies

16 likes

  • 309315 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133100 Views

19 replies

38 likes

  • 133100 Views
  • 19 replies
  • 38 likes

Song not downloaded issue

PremiumUKIphone X, iOS 13.2.2 Just moved to an X, from an iPhone 6 plus, upon which Spotify worked well. On the X, I have a play list where around half the songs are hazed out in the play list, and if I try and play I see the error message"song not d...

Visitor

Premium UK Iphone X, iOS 13.2.2   Just moved to an X, from an iPhone 6 plus, upon which Spotify worked well.   On the X, I have a play list where around half the songs are hazed out i...

Loxer

Community Legend

8137 Views

3 replies

0 likes

  • 8137 Views
  • 3 replies
  • 0 likes

downloaded songs dont play in offline mode

PlanPremiumCountryArgentinaDeviceIphone 6sOperating SystemiOS 13.2.2 My Question or IssueWhen I try to listen to my downloaded songs in offline mode, without wifi or my internet mobile, only a few songs play, and the others dont and the song cover is...

Newbie

  Plan Premium Country Argentina Device Iphone 6s Operating System iOS 13.2.2   My Question or Issue When I try to listen to my downloaded songs in offline mode, without wifi or ...

Loxer

Community Legend

1137 Views

2 replies

0 likes

  • 1137 Views
  • 2 replies
  • 0 likes

Will no one own responsibility for this???

Ok so I discover the other day that I have been doubled charged for Spotify, one by Spotify for $9.99 and one by iTunes for 12.99, every single month for the last 2+ years!! When I call you know what I get, 2 months from apple back..... 2 MONTHS........

Visitor

  Ok so I discover the other day that I have been doubled charged for Spotify, one by Spotify for $9.99 and one by iTunes for 12.99, every single month for the last 2+ years!! When I call you k...

Loxer

Community Legend

550 Views

1 replies

0 likes

  • 550 Views
  • 1 replies
  • 0 likes

[iOS] Accessibility for the blind-low vision broken

The latest version of Spotify has made people who use Voiceover (either on an IPhone or IPad) can no longer read descriptions of any playlists, which was something that was working before. For those with low/no vision it makes navigation unnecessaril...

Visitor

The latest version of Spotify has made people who use Voiceover (either on an IPhone or IPad) can no longer read descriptions of any playlists, which was something that was working before. For those ...

Loxer

Community Legend

714 Views

1 replies

0 likes

iOS
  • 714 Views
  • 1 replies
  • 0 likes

Can't sort Liked songs by downloaded?

PlanPremiumCountryUSDevice(iPhone Operating System(iOS 10) My Question or IssueWith this new Liked songs playlist taking over for the Songs category it's impossible to only view my offline songs (without taking my whole device offline I guess) Can we...

Regular

Plan Premium Country US Device (iPhone 😎 Operating System (iOS 10)   My Question or Issue With this new Liked songs playlist taking over for the Songs category it's impossible to only...

user-removed

Not applicable

3491 Views

7 replies

6 likes

  • 3491 Views
  • 7 replies
  • 6 likes

Not playing the playlist songs

PlanPremiumCountryUSA Deviceiphone XROperating SystemMost updated ios My Question or Issue For the last week, I am selecting playlists or radio and it will play the first song but then it goes to completely random music. And I mean random. No artists...

Casual Listener

  Plan Premium Country USA   Device iphone XR Operating System Most updated ios   My Question or Issue   For the last week, I am selecting playlists or radio and it w...

jhlc

Visitor

1235 Views

2 replies

0 likes

  • 1235 Views
  • 2 replies
  • 0 likes

iOS Download Error

PlanPremiumDeviceiPhone XsOperating SystemiOS 12 My Issue"Download Error - downloading has stopped because there's no space left on this device."I keep getting this error message even though I have plenty of space left on my device. I have seen simil...

Visitor

Plan Premium Device iPhone Xs Operating System iOS 12   My Issue "Download Error - downloading has stopped because there's no space left on this device." I keep getting this error messa...

Loxer

Community Legend

983 Views

1 replies

1 likes

Download error
  • 983 Views
  • 1 replies
  • 1 likes

Spotify on iPhone 6 doesn't start

PlanPremiumCountryGermany DeviceiPhone 6Operating SystemiOS 10 My Question or IssueWhenever I tap on Spotify, it doesn't open.And I mean it, there's no crash it seems.The app doesn't even start, the icon seems to gray out a little, so it registered a...

Regular

Plan Premium Country Germany   Device iPhone 6 Operating System iOS 10   My Question or Issue Whenever I tap on Spotify, it doesn't open. And I mean it, there's no crash it seem...

Loxer

Community Legend

1021 Views

1 replies

0 likes

iOS
iphone
open
start
  • 1021 Views
  • 1 replies
  • 0 likes

Save a single song

PlanPremiumCountry Device(iPhone Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI always used to be able to save a single song of an artist to my library. Since the new update it seems I have to save/like a complete album...

Visitor

Plan Premium Country   Device (iPhone 😎 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I always used to be able to save a single song of an ...

JoBoy

Casual Listener

2169 Views

2 replies

1 likes

  • 2169 Views
  • 2 replies
  • 1 likes

Unable to play one song on an album

PlanPremiumCountryUSADeviceiPhone XROperating Systemios 12.4.1My Question or IssueHello, whenever I try to listen to Chikai by Hikaru Utada nothing happens. Then when I click on the three dots to the side and then the "Allow to play this song" option...

Visitor

Plan Premium Country USA Device iPhone XR Operating System ios 12.4.1 My Question or Issue Hello, whenever I try to listen to Chikai by Hikaru Utada nothing happens. Then when I click on the...

Loxer

Community Legend

670 Views

1 replies

0 likes

  • 670 Views
  • 1 replies
  • 0 likes

[iOS][Other] Instructions given by Spotify to reinstall the app are in correct.

To delete and reinstall the Spotify app, press and hold the app, a drop down menu will appear, press rearrange apps this will make the app shake and an X will appear. Pressing the X will delete the app. Press the home button to get back to the normal...

Newbie

To delete and reinstall the Spotify app, press and hold the app, a drop down menu will appear, press rearrange apps this will make the app shake and an X will appear. Pressing the X will delete the a...

Loxer

Community Legend

723 Views

1 replies

0 likes

iOS
Other
  • 723 Views
  • 1 replies
  • 0 likes

Spotify not connecting to apple Carplay

Spotify will not load contents into apple carplay when car (2019 BMW) is properly connected to Apple carplay and other apps are loading and working correctly. Sometimes it gives a message that it was unable to load but usually the screen is just blan...

Newbie

Spotify will not load contents into apple carplay when car (2019 BMW) is properly connected to Apple carplay and other apps are loading and working correctly.  Sometimes it gives a message that...

Appaz

Visitor

1590 Views

1 replies

1 likes

Carplay
  • 1590 Views
  • 1 replies
  • 1 likes

Spotify stops playing randomly on my iPhone and on Alexa devices

I have an iPhone XR and I am in the US. My Spotify Premium stops playing music quite frequently and it even does it when I play my liked songs that I've downloaded to my phone. So Spotify stops the music output, but when I look at my Spotify phone ap...

Casual Listener

I have an iPhone XR and I am in the US. My Spotify Premium stops playing music quite frequently and it even does it when I play my liked songs that I've downloaded to my phone. So Spotify stops the m...

1974 Views

0 replies

0 likes

  • 1974 Views
  • 0 replies
  • 0 likes

PREMIUM USER NOW GETTING ADS???!?!?!!

so spotify is pushing pop ups for podcasts... thanks for harassing me more spotify. i dont pay you enough god **bleep** money????!

Gig Goer

so spotify is pushing pop ups for podcasts... thanks for harassing me more spotify. i dont pay you enough god **bleep** money????!

Billy-J

Spotify Star

1581 Views

3 replies

1 likes

  • 1581 Views
  • 3 replies
  • 1 likes

Ad failed playback due to location

Free PlanUnited States iPhone6 iOS 11.3.1 Spotify will lock when an ad comes up. 90% of the ads received by my device are unable to playback due to location is the error. Then it won't push through, I have to shut down Spotify and restart. I have tri...

Newbie

    Free Plan United States   iPhone6   iOS 11.3.1     Spotify will lock when an ad comes up. 90% of the ads received by my device are unable to playback due t...

rdebruyn

Casual Listener

1453 Views

1 replies

1 likes

  • 1453 Views
  • 1 replies
  • 1 likes

Artist “About” page text not appearing on iPhone

PlanPremiumCountryUS DeviceiPhone 11 ProOperating SystemIOS 13.3 My Question or IssueFor many artist pages (eg “Porcupine Tree”), clicking on the About text excerpt opens the About page, but no text appears (only photos).

Casual Listener

Plan Premium Country US   Device iPhone 11 Pro Operating System IOS 13.3   My Question or Issue For many artist pages (eg “Porcupine Tree”), clicking on the About text excerpt op...

OneByBoo

Roadie

905 Views

1 replies

0 likes

  • 905 Views
  • 1 replies
  • 0 likes

Spotify connect stopped working

Hi, Spotify connect does not connect any longer to my Bose Soundbar 700. Airplay works, but not spotify connect.Have uninstalled bose app, spotify but no help.It says that spotify connect is not active on that device. PlanPremiumCountryswedenDevicema...

Casual Listener

Hi, Spotify connect does not connect any longer to my Bose Soundbar 700. Airplay works, but not spotify connect. Have uninstalled bose app, spotify but no help. It says that spotify connect is not ...

erdu

Casual Listener

4227 Views

6 replies

3 likes

  • 4227 Views
  • 6 replies
  • 3 likes

Superuser Contribution Shuffle Acting Weirdly

I have premium and use on my phone. I don't know if this is a bug, but my playlist of over 4,000 songs doesn't seem to play songs randomly with shuffle is on. I started noticing this recently and documented which songs were being played. It's the sam...

Casual Listener

I have premium and use on my phone. I don't know if this is a bug, but my playlist of over 4,000 songs doesn't seem to play songs randomly with shuffle is on. I started noticing this recently and doc...

Katerina

Spotify Legend

2153 Views

3 replies

0 likes

  • 2153 Views
  • 3 replies
  • 0 likes

Ad glitches interrupting playlists

So I don't know if this is all devices, or just iOS. But the ads are troublesome. I wonder why it is that Spotify ads always disrupt the pleasure of listening to music, but they do for me on every device. Recently, ads on my iOS device experience a n...

Casual Listener

So I don't know if this is all devices, or just iOS. But the ads are troublesome. I wonder why it is that Spotify ads always disrupt the pleasure of listening to music, but they do for me on every de...

Jᴀᴄᴋ

Roadie

1668 Views

1 replies

0 likes

ads interrupt playlists
interrupt
Playlists
  • 1668 Views
  • 1 replies
  • 0 likes

Whole album download when only 2 or 1 songs are saved

PlanPremiumCountryUKDevice(iPhone 5c)Operating System(iOS 10) My Question or IssueI may have 1 or two songs saved from one album and when I download them through the album it downloads all the songs even if they aren't saved.

Newbie

Plan Premium Country UK Device (iPhone 5c) Operating System (iOS 10)   My Question or Issue I may have 1 or two songs saved from one album and when I download them through the album it...

alexhoward8

Music Fan

7938 Views

6 replies

1 likes

album
  • 7938 Views
  • 6 replies
  • 1 likes