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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232453 Views

27 replies

5 likes

  • 232453 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114040 Views

116 replies

13 likes

Other
  • 114040 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2292 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303906 Views

61 replies

16 likes

  • 303906 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129632 Views

19 replies

38 likes

  • 129632 Views
  • 19 replies
  • 38 likes

Solved!!Superuser Contribution June 2019 updates

The new update in june 2019 **bleep** me off as a spotify user. The only thing i disliked was that my recently played wasnt situated in the My Library section, and i know that its in the My Home section, but i cant remove songs in the recently played...

Newbie

The new update in june 2019 **bleep** me off as a spotify user. The only thing i disliked was that my recently played wasnt situated in the My Library section, and i know that its in the My Home sect...

grtfldale

Casual Listener

14154 Views

19 replies

25 likes

  • 14154 Views
  • 19 replies
  • 25 likes

Editing "Recently Played" on iOS

PlanPremiumCountry DeviceiPhone 8Operating SystemiOS 12.2 My Question or IssueI cannot edit my "Recently Played" on iOS anymore. It used to be able to edit it under "Library" but it is gone now. I have tried to edit it on my computer's app but it doe...

Casual Listener

  Plan Premium Country   Device iPhone 8 Operating System iOS 12.2   My Question or Issue I cannot edit my "Recently Played" on iOS anymore. It used to be able to edit it un...

xmaddalexisx

Casual Listener

1737 Views

3 replies

4 likes

  • 1737 Views
  • 3 replies
  • 4 likes

Spotify skipping songs

PlanPremiumCountryAustraliaDeviceiPhone 8Operating SystemiOS 12.3.1 My Question or IssueSpotify skips every song around the 45 - 55 second mark. I have tried:-turning my device on and off-uninstalling and installing the app-Turned the crossfade and g...

Newbie

Plan Premium Country Australia Device iPhone 8 Operating System iOS 12.3.1   My Question or Issue Spotify skips every song around the 45 - 55 second mark. I have tried: -turning my de...

Billy-J

Spotify Star

758 Views

1 replies

0 likes

  • 758 Views
  • 1 replies
  • 0 likes

account

I deleted Spotify a month or two ago and they still charging my card.. how do I stop it?

Casual Listener

I deleted Spotify a month or two ago and they still charging my card.. how do I stop it?  

Royaltysmom

Casual Listener

617 Views

2 replies

0 likes

  • 617 Views
  • 2 replies
  • 0 likes

hacked?

PlanPremiumCountryUSDeviceiPhone 8Operating SystemiOS 10 My Question or IssueMy neighbors hacked my account? Sometimes i’ll be listening to my music and suddenly spanish music will play when i listen to 0 spanish music and i know for a fact my neighb...

Newbie

Plan Premium Country US Device iPhone 8 Operating System iOS 10   My Question or Issue My neighbors hacked my account? Sometimes i’ll be listening to my music and suddenly spanish musi...

ParentalControl

Composer

1417 Views

2 replies

0 likes

  • 1417 Views
  • 2 replies
  • 0 likes

Certain Podcasts are not playing or starting at all

Recently certain podcasts have not been playing or downloading at all. This happens with Four Finger Discount (a simpsons podcast). The episodes will not play, but when given enough time. Play for about two to three seconds and then stop to buff. I a...

Newbie

Recently certain podcasts have not been playing or downloading at all. This happens with Four Finger Discount (a simpsons podcast). The episodes will not play, but when given enough time. Play for ab...

572 Views

0 replies

0 likes

  • 572 Views
  • 0 replies
  • 0 likes

Spotify wont start playing songs

PlanPremiumCountryPhilippinesDeviceiPhone 6s plusOperating SystemIOS 12.3.1My Question or IssueSpotify wont start playing songs. I tried downloading songs and going offline and it wont even play.

Casual Listener

Plan Premium Country Philippines Device iPhone 6s plus Operating System IOS 12.3.1 My Question or Issue Spotify wont start playing songs. I tried downloading songs and going offline and it w...

Billy-J

Spotify Star

847 Views

3 replies

0 likes

  • 847 Views
  • 3 replies
  • 0 likes

Saved albums are automatically saved in the playlist of favorite songs.

PlanPremiumGermany DeviceiPhone X Hi together, as soon as I download an album for offline mode, these songs will be automatically added to the playlist of "Lieblingssongs". This makes this playlist completely overloaded. If I remove the album from th...

Regular

Plan Premium Germany   Device iPhone X   Hi together, as soon as I download an album for offline mode, these songs will be automatically added to the playlist of "Lieblingssongs". Th...

DannyKoel

Regular

4108 Views

10 replies

0 likes

Playlists
  • 4108 Views
  • 10 replies
  • 0 likes

Cannot login app through iphone xr premium facebook

PlanPremiumCountryUSDeviceiPhone Xr Operating SystemiOS 12.3.1 -most current My Question or IssueI cannot login regularly with the app. I use facebook to login. I get the message something went wrong plese try again later. It won't login for most of ...

Casual Listener

  Plan Premium Country US Device iPhone Xr  Operating System iOS 12.3.1 -most current   My Question or Issue I cannot login regularly with the app. I use facebook to lo...

886 Views

0 replies

0 likes

Facebook
iphone
Login
login failed
Pioneer
  • 886 Views
  • 0 replies
  • 0 likes

Songs won't play, stops after 8 seconds

PlanPremiumCountryPhilippinesDeviceiPhone 8 PlusOperating SystemiOS 12.1.4 My Question or IssueI wanted to listen to "Welcome to New York" by Taylor Swift so when I searched it up, it wouldn't fully play and would just exit the song. Note that everyt...

Newbie

Plan Premium Country Philippines Device iPhone 8 Plus Operating System iOS 12.1.4   My Question or Issue I wanted to listen to "Welcome to New York" by Taylor Swift so when I searched ...

904 Views

0 replies

0 likes

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  • 0 replies
  • 0 likes

SONGS ARE NOT PLAYING.

PlanPREMIUMCountryPHILIPPINESDeviceIPHONE 6Operating SystemIOS 12.3.1 My Question or Issuei cannot play any songs in spotify. Ive already tried to re-install the app, log out-log in on the account, restart my phone, update to the latest IOS.. and sti...

Newbie

Plan PREMIUM Country PHILIPPINES Device IPHONE 6 Operating System IOS 12.3.1   My Question or Issue i cannot play any songs in spotify. Ive already tried to re-install the app, log out...

652 Views

0 replies

0 likes

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  • 0 likes

Songs won’t play, it skips after 8 sc’s

None of my songs are playing and it’s happening on both of my devices. It skips after a couple of seconds! PlanPremiumCountryPhilippinesDeviceiPhone XS Max, iPhone 6SOperating SystemiOS 12.3.1 My Question or IssueHow to Fix this?!

Newbie

None of my songs are playing and it’s happening on both of my devices. It skips after a couple of seconds!  Plan Premium Country Philippines Device iPhone XS Max, iPhone 6S Operating Syst...

adjmenea

Newbie

1357 Views

1 replies

0 likes

iOS
iphone
iPhone6S
iPhoneXSMax
  • 1357 Views
  • 1 replies
  • 0 likes

Unknown device

Hi, an unknown device connected to my account and i tried logging everyone off and changed my password but it still keeps appearing in my Spotify Connect panel. What to do? (it’s The last one on The list)

Gig Goer

Hi,   an unknown device connected to my account and i tried logging everyone off and changed my password but it still keeps appearing in my Spotify Connect panel.  What to do?   (...

Monokamph

Gig Goer

1388 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Superuser Contribution Songs won't play and skip through OR play for 10 seconds and then STOP

Plan(Premium)Country(Philippines) Device(iPhone Xr)Operating System(iOS 12.3.1) My music on my library or playlists won't play and just skip through (even when its downlaoded) Or it would play some songs but stop after 10 seconds. I have tried reinst...

Newbie

  Plan (Premium) Country (Philippines)   Device (iPhone Xr) Operating System (iOS 12.3.1)   My music on my library or playlists won't play and just skip through (even when i...

dominicstop

Newbie

1328 Views

1 replies

2 likes

  • 1328 Views
  • 1 replies
  • 2 likes

Spotify songs are not playing

Hello, may I ask what is happening to my spotify. My songs aren’t playing even I downloaded it offline. Sometimes, it will play for a bit seconds then stop and change to another song. My payment was updated and there’s no problem with it. I reinstall...

Newbie

Hello, may I ask what is happening to my spotify. My songs aren’t playing even I downloaded it offline. Sometimes, it will play for a bit seconds then stop and change to another song. My payment was ...

1999 Views

0 replies

1 likes

  • 1999 Views
  • 0 replies
  • 1 likes

Offline Music Deletes off iPhone X

Plan: PremiumCountry: USADevice: iPhone XOperating System: iOS 12.3.1 My downloaded songs/playlists keep deleting after I turn my iPhone off (for work) and turn it back on. Is this normal or is there something I can do to prevent having to redownload...

Newbie

  Plan: Premium Country: USA Device: iPhone X Operating System: iOS 12.3.1   My downloaded songs/playlists keep deleting after I turn my iPhone off (for work) and turn it ba...

Billy-J

Spotify Star

720 Views

1 replies

0 likes

  • 720 Views
  • 1 replies
  • 0 likes

Heavy Rotation, Recently Played, Recommendations.... has Albums Never Listened to

PlanPremiumCountryUnited StatesDeviceSamsung Note 9, ThinkPad (all of my devices)Operating Systemwindows 10, Android 9 My Question or IssueThe Carpenters are showing up all over playlists, recently played, heavy rotation with recommendations !! Is th...

Casual Listener

Plan Premium Country United States Device Samsung Note 9, ThinkPad (all of my devices) Operating System windows 10, Android 9   My Question or Issue The Carpenters are showing up all o...

zubereve

Casual Listener

761 Views

2 replies

0 likes

  • 761 Views
  • 2 replies
  • 0 likes

Wrong Song Titles, Artwork

PlanPremiumCountryUSDeviceiPhone XOperating SystemiOS My Question or IssueWhen playing my “liked” songs, it consistently plays my songs with album artwork, title and artist name from another album (Greatest Hits from the 1940s???). I’ve never listene...

Newbie

  Plan Premium Country US Device iPhone X Operating System iOS  My Question or Issue When playing my “liked” songs, it consistently plays my songs with album artwork, title and ar...

673 Views

0 replies

0 likes

  • 673 Views
  • 0 replies
  • 0 likes

New update Lost the Rondom Songs shuffle option

I am a premium user. I made the mistake of updating my Spotify app beacause I have now lost the main feature I used the most. Please help me solve this issue so I can continue to use it. I used to be able to select songs in my library then hit shuffl...

Newbie

I am a premium user. I made the mistake of updating my Spotify app beacause I have now lost the main feature I used the most. Please help me solve this issue so I can continue to use it.   I u...

Notarobot87

Newbie

991 Views

1 replies

4 likes

  • 991 Views
  • 1 replies
  • 4 likes

Cannot add album to playlist

Saw this post on cannot add album to playlist https://community.spotify.com/t5/iOS-iPhone-iPad/Add-entire-album-to-playlist/td-p/4570850, where comment was som albums offer to be added to playlist where others did not. Believe user tried to add a pub...

Newbie

Saw this post on cannot add album to playlist https://community.spotify.com/t5/iOS-iPhone-iPad/Add-entire-album-to-playlist/td-p/4570850, where comment was som albums offer to be added to playli...

642 Views

0 replies

0 likes

  • 642 Views
  • 0 replies
  • 0 likes