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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237636 Views

27 replies

5 likes

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  • 27 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118816 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2701 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305514 Views

62 replies

16 likes

  • 305514 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130849 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

How do you reorganize playlists to a custom order on mobile now?

I have Spotify Premium on iOS, and the new update seems to not allow you to reorganize your playlist to custom order...

Regular

I have Spotify Premium on iOS, and the new update seems to not allow you to reorganize your playlist to custom order...

DanifC

Composer

3018 Views

3 replies

0 likes

Playlist Organization
UIX
  • 3018 Views
  • 3 replies
  • 0 likes

Songs display are not overly on CarPlay

Hi, I have moved from android to iOS this week and I am missing the overlay preview of Spotify on other CarPlay apps. Is it a configuration or feature request?Thanks

Newbie

Hi,  I have moved from android to iOS this week and I am missing the overlay preview of Spotify on other CarPlay apps.  Is it a configuration or feature request? Thanks

552 Views

0 replies

0 likes

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Albums missing

Hi !I use Spotify Premium on both my Mac and iPhone, and I've been having the same issue on both : when I go into "Albums", where all of my albums would usually be displayed, now there are only the albums where I downloaded all of the tracks. For an ...

Newbie

Hi ! I use Spotify Premium on both my Mac and iPhone, and I've been having the same issue on both : when I go into "Albums", where all of my albums would usually be displayed, now there are only the...

t-notifications

Casual Listener

1795 Views

2 replies

1 likes

  • 1795 Views
  • 2 replies
  • 1 likes

Liked Songs Jumbled in Apple CarPlay

In Apple CarPlay, it displays the track number in the playlist. Since the newest Spotify update, track numbers are all incorrect. It could be something I just liked, but it will show up as “1344/2534,” for example. In addition, when I try to play a t...

Regular

In Apple CarPlay, it displays the track number in the playlist. Since the newest Spotify update, track numbers are all incorrect. It could be something I just liked, but it will show up as “1344/2534...

kraamerxmich

Regular

3891 Views

9 replies

11 likes

apple
Carplay
likes songs
  • 3891 Views
  • 9 replies
  • 11 likes

Solved!! Premium button not showing

I’ve purchased a premium subscription however the premium button doesn’t show in the menu (see attached) I’ve removed it from Facebook, I’ve deleted the app, restarted the phone, soft reset the phone, reinstalled the app, signed in and premium button...

Casual Listener

I’ve purchased a premium subscription however the premium button doesn’t show in the menu (see attached)   I’ve removed it from Facebook, I’ve deleted the app, restarted the phone, soft reset ...

OneByBoo

Roadie

3973 Views

5 replies

0 likes

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  • 5 replies
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Can't individually save songs in saved albums anymore?

Why did they remove this feature?Now if I have an album I love but a song in the album i hate/don't want to listen to, spotify goes "LOL LISTEN TO IT, **bleep**" Or if I want to browse my music without reading through a giant /list/ of all my songs, ...

Regular

Why did they remove this feature? Now if I have an album I love but a song in the album i hate/don't want to listen to, spotify goes "LOL LISTEN TO IT, **bleep**"   Or if I want to browse my ...

Maxwell_Edison

Regular

1485 Views

6 replies

4 likes

  • 1485 Views
  • 6 replies
  • 4 likes

The new App layout on IOS devices

Does anyone not like the new layout for the app on the iPhone?! I absolutely hate it. I am going to be honest sometimes I need to change a song really quick when doing other things and I really liked Spotify because it was way simpler than Apple Musi...

Newbie

Does anyone not like the new layout for the app on the iPhone?!  I absolutely hate it.  I am going to be honest sometimes I need to change a song really quick when doing other things and ...

Billy-J

Spotify Star

1635 Views

1 replies

0 likes

ios app
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Music plays when app is not open

Firstly Spotify was skipping to the next song everytime when I moved even a little my phone (what made listening to music on the go impossible) or when I locked the screen. When I tried to kill the app session, Spotify starts playing random music on ...

Newbie

Firstly Spotify was skipping to the next song everytime when I moved even a little my phone (what made listening to music on the go impossible) or when I locked the screen. When I tried to kill the a...

676 Views

0 replies

0 likes

  • 676 Views
  • 0 replies
  • 0 likes

Liked songs play list filter bug

PlanPremium (not for long)CountryUkDeviceiPhone xOperating SystemiOS 12 My Question or Issue So, if you click on the liked songs playlist and filter it (let's say there are 3 songs it's filtered too) it will play these songs and then switch to radio....

Newbie

Plan Premium (not for long) Country Uk Device iPhone x Operating System iOS 12   My Question or Issue   So, if you click on the liked songs playlist and filter it (let's say ther...

557 Views

0 replies

0 likes

  • 557 Views
  • 0 replies
  • 0 likes

Unable to install Spotify from App Store (install button is grey)

PlanPremium (Family)Country Belgium DeviceIphone SEOperating Systemios 12.3.1 My Question or IssueMy son has never been able to install spotify on his older iphone or on his new.When I first made his account on itunes I mistiped the birthdate, but ha...

Newbie

Plan Premium (Family) Country Belgium   Device Iphone SE Operating System ios 12.3.1   My Question or Issue My son has never been able to install spotify on his older iphone or on...

Billy-J

Spotify Star

1931 Views

1 replies

0 likes

  • 1931 Views
  • 1 replies
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Spotify keeps adding songs to my playlist although i already have 15+songs

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

505 Views

0 replies

0 likes

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spotify stations in DK

Hi Do anyone know when Spotify stations will be avalible in IOS app store in DK? Br Erik

Casual Listener

Hi   Do anyone know when Spotify stations will be avalible in IOS app store in DK?   Br Erik

Billy-J

Spotify Star

1061 Views

5 replies

0 likes

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  • 5 replies
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All Downloaded Songs 'Undownload'

Earlier this morning, I was listening to music and I went out of range of reception. When I went to change songs, I discovered all 3000 something songs on my phone weren't available offline. According to the 'offline devices' section of my account, t...

Newbie

Earlier this morning, I was listening to music and I went out of range of reception. When I went to change songs, I discovered all 3000 something songs on my phone weren't available offline. Accordin...

Billy-J

Spotify Star

832 Views

1 replies

0 likes

  • 832 Views
  • 1 replies
  • 0 likes

New to Spotify!! Help please

Coming from Apple Music, I’m used to being able to only listen to the songs I like off a specific album or from artists and say “I feel like listening to Kendrick Lamar” without playing songs I haven’t added to my library. With Spotify, and especiall...

Newbie

Coming from Apple Music, I’m used to being able to only listen to the songs I like off a specific album or from artists and say “I feel like listening to Kendrick Lamar” without playing songs I haven...

Billy-J

Spotify Star

550 Views

1 replies

0 likes

  • 550 Views
  • 1 replies
  • 0 likes

Spotify keeps on playing on my phone

PremiumUSA iPhone 6 PlusiOS 12.2 Everytime I fully close the Spotify App, when I swipe up to the quick access menu and press the play button my music starts playing even though I have fully closed the app. This even happens on the lock screen if I pr...

Casual Listener

Premium USA   iPhone 6 Plus iOS 12.2   Everytime I fully close the Spotify App, when I swipe up to the quick access menu and press the play button my music starts playing even though ...

Billy-J

Spotify Star

3139 Views

8 replies

0 likes

  • 3139 Views
  • 8 replies
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Album showing when I want to listen to Artist

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have previously saved albums from certain artists, either because I wanted to go directly t...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...

374 Views

0 replies

0 likes

  • 374 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution June 2019 updates

The new update in june 2019 **bleep** me off as a spotify user. The only thing i disliked was that my recently played wasnt situated in the My Library section, and i know that its in the My Home section, but i cant remove songs in the recently played...

Newbie

The new update in june 2019 **bleep** me off as a spotify user. The only thing i disliked was that my recently played wasnt situated in the My Library section, and i know that its in the My Home sect...

grtfldale

Casual Listener

14214 Views

19 replies

25 likes

  • 14214 Views
  • 19 replies
  • 25 likes

Editing "Recently Played" on iOS

PlanPremiumCountry DeviceiPhone 8Operating SystemiOS 12.2 My Question or IssueI cannot edit my "Recently Played" on iOS anymore. It used to be able to edit it under "Library" but it is gone now. I have tried to edit it on my computer's app but it doe...

Casual Listener

  Plan Premium Country   Device iPhone 8 Operating System iOS 12.2   My Question or Issue I cannot edit my "Recently Played" on iOS anymore. It used to be able to edit it un...

xmaddalexisx

Casual Listener

1749 Views

3 replies

4 likes

  • 1749 Views
  • 3 replies
  • 4 likes

Spotify skipping songs

PlanPremiumCountryAustraliaDeviceiPhone 8Operating SystemiOS 12.3.1 My Question or IssueSpotify skips every song around the 45 - 55 second mark. I have tried:-turning my device on and off-uninstalling and installing the app-Turned the crossfade and g...

Newbie

Plan Premium Country Australia Device iPhone 8 Operating System iOS 12.3.1   My Question or Issue Spotify skips every song around the 45 - 55 second mark. I have tried: -turning my de...

Billy-J

Spotify Star

761 Views

1 replies

0 likes

  • 761 Views
  • 1 replies
  • 0 likes

account

I deleted Spotify a month or two ago and they still charging my card.. how do I stop it?

Casual Listener

I deleted Spotify a month or two ago and they still charging my card.. how do I stop it?  

Royaltysmom

Casual Listener

636 Views

2 replies

0 likes

  • 636 Views
  • 2 replies
  • 0 likes