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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30523 Views

40 replies

9 likes

  • 30523 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95108 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

993 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293802 Views

60 replies

15 likes

  • 293802 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123731 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Issue Solved!

Issue solved!

Newbie

Issue solved!

user-removed

Not applicable

828 Views

1 replies

0 likes

Glitch
Help
problem
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  • 1 replies
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Duplicate song glitch with latest update.

So first of all, hello great job with this app. It has really allowed me to be me... weird lol. But anywho ive come across a ‘bug’ that allows duplicates into your playlist through the new ‘add songs’ feature. For me ive got very large playlists and ...

Newbie

So first of all, hello great job with this app. It has really allowed me to be me... weird lol.   But anywho ive come across a ‘bug’ that allows duplicates into your playlist through the new ‘...

710 Views

0 replies

0 likes

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the new update has no recently listened to

the new premium update has no place for the recently played. it's recently played for a reason!!! because i really like it!!! and if i can't find it quickly i will forget because i have no memory for album covers! add a recently played section again,...

Casual Listener

the new premium update has no place for the recently played. it's recently played for a reason!!! because i really like it!!! and if i can't find it quickly i will forget because i have no memory for...

starlightgems

Casual Listener

3023 Views

8 replies

9 likes

Premium
Recently Played
Update
  • 3023 Views
  • 8 replies
  • 9 likes

Solved!! I just get upset now everytime i look at spotify. i dread using it...

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issueam i supposed to dread using spotify? becuase now i just angy when i open it and see that i c...

Gig Goer

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue am i su...

tmatt0

Newbie

1225 Views

3 replies

7 likes

  • 1225 Views
  • 3 replies
  • 7 likes

Mini Cooper Spotify freezing

WNone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryISADeviceiPhone 8My Question or IssueI’m having issues with Spotify freezing in my Mini Cooper S 2018. I have to ...

Casual Listener

WNone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country ISA Device iPhone 8 My Question or Issue I’m havin...

Lidal

Casual Listener

1071 Views

1 replies

1 likes

  • 1071 Views
  • 1 replies
  • 1 likes

Is there any method to view the complete titles of tracks directly?

How to view the complete titles of tracks directly? Titles of classical music are always soooo long and I must wait the titles to scroll to show themself completely for half a minute and thats very annoying.PlanPremiumCountryChinaDeviceiphone x & 7Op...

Newbie

How to view the complete titles of tracks directly? Titles of classical music are always soooo long and I must wait the titles to scroll to show themself completely for half a minute and thats very a...

479 Views

0 replies

1 likes

  • 479 Views
  • 0 replies
  • 1 likes

How do you play all songs from all playlists in iphone spotify app?

PlanPremiumCountryCanadaDeviceiPhone 6SOperating SystemWindows 7 My Question or Issue:How do you play all your songs from all your playlists in the iPhone Spotify app?How can I shuffle play all those songs?

Newbie

Plan Premium Country Canada Device iPhone 6S Operating System Windows 7   My Question or Issue: How do you play all your songs from all your playlists in the iPhone Spotify app? How c...

Bethany_Dawn

Community Legend

2261 Views

1 replies

1 likes

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  • 1 replies
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Update has ruined my spotify. I can't listen to music.

Since the update I've had bug after bug. I can't even chose a song on my playlist anymore, it just skips around randomly. My premium spotify has suddenly been destroyed. I don't understand what has happened? I can no long play my songs in order on th...

Casual Listener

Since the update I've had bug after bug. I can't even chose a song on my playlist anymore, it just skips around randomly.    My premium spotify has suddenly been destroyed. I don't unders...

phillipp2013

Regular

1381 Views

1 replies

2 likes

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  • 1 replies
  • 2 likes

Missing song shuffle play

DeviceiPhone x My Question or IssueAfter the recent update, the ‘songs’ section disappeared and as a consequence also the shuffle play of all the songs in the library disappeared.Is there still a way I can shuffle play my songs (and by that I don’t m...

Newbie

  Device iPhone x   My Question or Issue After the recent update, the ‘songs’ section disappeared and as a consequence also the shuffle play of all the songs in the library disappeared...

Bethany_Dawn

Community Legend

1349 Views

1 replies

1 likes

  • 1349 Views
  • 1 replies
  • 1 likes

Solved!! re-download offline music after iphone reboot

PlanPremiumCountry Device(iPhone Xs)Operating SystemiOS 10 My Question or IssueWhy do i have to re-download all offline music when i have to reboot the iPhone.This happened a few times while traveling. No offline music on the spotify after a phone re...

Newbie

Plan Premium Country     Device (iPhone Xs) Operating System iOS 10   My Question or Issue Why do i have to re-download all offline music when i have to reboot the iPhone....

Billy-J

Spotify Star

888 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Podcasts skipping forwards and backwards.

PlanPremiumCountryBrazilDeviceiPhone X, 256GBOperating SystemiOS 12.3.1 Spotify repeatedly skipping for the next episode of a podcast. Sometimes, it skips two or three episodes upfront. Sometimes, even, it goes two or three episodes backwards. Happen...

Newbie

Plan Premium Country Brazil Device iPhone X, 256GB Operating System iOS 12.3.1   Spotify repeatedly skipping for the next episode of a podcast. Sometimes, it skips two or three episodes...

664 Views

0 replies

0 likes

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I´m listening music and stop

PlanPremiumCountryPortugalDeviceIphone 8 Operating SystemiOS 12 (12.3.1) My Question or Issuea few weeks I have been using spotify and the music stops giving and I always have to click again on the play button I've reinstalled the app, logged out and...

Regular

Plan Premium Country Portugal Device Iphone 8  Operating System iOS 12 (12.3.1)   My Question or Issue a few weeks I have been using spotify and the music stops giving and I alway...

Billy-J

Spotify Star

1811 Views

18 replies

0 likes

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  • 18 replies
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Can't filter downloaded songs since update

Plan: PremiumCountry: MexicoDevice: iPhone SEOperating System: iOS 12.3.1 Ever since updating to Spotify 8.5.7 the 'Songs' tab in 'My Library' were moved to 'Liked Songs' and I can't seem to be able to filter by Downloaded Songs anymore. I can filter...

Newbie

Plan: Premium Country: Mexico Device: iPhone SE Operating System: iOS 12.3.1   Ever since updating to Spotify 8.5.7 the 'Songs' tab in 'My Library' were moved to 'Liked Songs' and I can't s...

1166 Views

0 replies

13 likes

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  • 13 likes

Albums gone?

What's going on? all my tracks in album view have gone except for nine, any track I saved even a single track always appeared in album view, now they are only appearing in songs, I can't find anything quickly and easily without covers being available...

Gig Goer

What's going on? all my tracks in album view have gone except for nine, any track I saved even a single track always appeared in album view, now they are only appearing in songs, I can't find anythin...

369 Views

0 replies

0 likes

  • 369 Views
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Shared playlists cannot be found

Hey there! I am wondering why my shared playlists cannot be found when searched for with playlistname or username?I tried to follow the steps given by support „spotify:user:username“ but I cannot be found.neither can playlists. what do I do wrong? th...

Casual Listener

Hey there!   I am wondering why my shared playlists cannot be found when searched for with playlistname or username? I tried to follow the steps given by support „spotify:user:username“ but I...

356 Views

0 replies

0 likes

  • 356 Views
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My mixtape doesn‘t change

PlanFreeCountryAustriaDeviceiPhone 6sOperating SystemiOS 11.3.1 My Question or IssueFor about 6 weeks, my mixtapes, that should change weekly, didn‘t change at all and don‘t remove the titles I disliked. I already tried deleting and reinstalling the ...

Newbie

Plan Free Country Austria Device iPhone 6s Operating System iOS 11.3.1   My Question or Issue For about 6 weeks, my mixtapes, that should change weekly, didn‘t change at all and don‘t ...

409 Views

0 replies

0 likes

  • 409 Views
  • 0 replies
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album arts not showing

PlanPremiumCountryukDeviceiPhone XOperating SystemiOS 12.3.1i accidentally deleted Spotify cash a week ago and since then the app doesn't show album arts what didn't work for me: restarting phonedeleting and reinstalling the appusing other internet c...

Newbie

Plan Premium Country uk Device iPhone X Operating System iOS 12.3.1 i accidentally deleted Spotify cash a week ago and since then the app doesn't show album arts  what didn't work for m...

389 Views

0 replies

0 likes

  • 389 Views
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Playing random playlists

After an hour or two listening to an artist album/radio or just one of my own playlists, spotify would start playing a completely random playlist i've never played or seen before. How do i stop this? There were still songs that haven't been played in...

Casual Listener

After an hour or two listening to an artist album/radio or just one of my own playlists, spotify would start playing a completely random playlist i've never played or seen before. How do i stop this?...

anton_12

Regular

4700 Views

5 replies

0 likes

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  • 5 replies
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Ring when changing songs

PlanPremiumCountryFrance Device(iPhone 6)Operating System(iOS 12.3) My Question or IssueHi, I have an issue that is absolutely ruining my experience with your service. Every time I change/skip a song, I hear a terribly loud ring. Is there any way to ...

Newbie

  Plan Premium Country France  Device (iPhone 6) Operating System (iOS 12.3)   My Question or Issue Hi, I have an issue that is absolutely ruining my experience with your se...

Billy-J

Spotify Star

537 Views

1 replies

0 likes

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  • 1 replies
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Hey Spotify, are you planning on doing anything to address the terrible decisions?

Or will you continue to lose customers? I'm tired of seeing every reply to tweets and threads "We redesigned it to make it a more user friendly experience" WRONG!!!! You did the opposite. Please answer one question without the copy and pasted respons...

Regular

Or will you continue to lose customers? I'm tired of seeing every reply to tweets and threads "We redesigned it to make it a more user friendly experience" WRONG!!!! You did the opposite. Please answ...

571 Views

0 replies

6 likes

  • 571 Views
  • 0 replies
  • 6 likes