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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

246548 Views

27 replies

5 likes

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  • 27 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

131703 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3343 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309955 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133612 Views

19 replies

38 likes

  • 133612 Views
  • 19 replies
  • 38 likes

Solution for why I couldn't connect to my device using Sonos Connect from PC

I noticed the uber thread on this was locked so I couldn't post how I solved this. I discovered a problem in the firewall settings that had been changed by source unknown (Windows Update?) that was preventing communication between my Sonos One and th...

Casual Listener

I noticed the uber thread on this was locked so I couldn't post how I solved this.   I discovered a problem in the firewall settings that had been changed by source unknown (Windows Update?) t...

447 Views

0 replies

0 likes

  • 447 Views
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All artists don’t show up in new version

PlanPremiumCountryCanada DeviceiPhone X Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issueon the old version I would select “artists” and all my artists would be in alphabetical order. Now only about 10 show up. Also I used ...

Newbie

  Plan Premium Country Canada    Device iPhone X  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue on the old version I would ...

DanifC

Composer

508 Views

1 replies

1 likes

  • 508 Views
  • 1 replies
  • 1 likes

What has happened to spotify? Recently i can only play one track from any of my playlists...

Whichever of my play lists i go to, whether i use shuffle or just click on the first track...spotify plays one track from that playlist then takes me off to some other unknown playlist (looks like the same one each time).. Now i cant play any of my p...

Newbie

Whichever of my play lists i go to, whether i use shuffle or just click on the first track...spotify plays one track from that playlist then takes me off to some other unknown playlist (looks like th...

Billy-J

Spotify Star

742 Views

1 replies

0 likes

  • 742 Views
  • 1 replies
  • 0 likes

Solved!! Premium Question

Hi. I’m new and have a couple questions hopefully someone can answer for me. It would be greatly appreciated. I have an IPhone and want to subscribe to Spotify premium soon. Question 1) Would I be able to access and log into MY premium paid subscript...

Casual Listener

Hi. I’m new and have a couple questions hopefully someone can answer for me. It would be greatly appreciated. I have an IPhone and want to subscribe to Spotify premium soon. Question 1) Would I be ab...

DanifC

Composer

1063 Views

3 replies

0 likes

  • 1063 Views
  • 3 replies
  • 0 likes

How do you reorganize playlists to a custom order on mobile now?

I have Spotify Premium on iOS, and the new update seems to not allow you to reorganize your playlist to custom order...

Regular

I have Spotify Premium on iOS, and the new update seems to not allow you to reorganize your playlist to custom order...

DanifC

Composer

3037 Views

3 replies

0 likes

Playlist Organization
UIX
  • 3037 Views
  • 3 replies
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Songs display are not overly on CarPlay

Hi, I have moved from android to iOS this week and I am missing the overlay preview of Spotify on other CarPlay apps. Is it a configuration or feature request?Thanks

Newbie

Hi,  I have moved from android to iOS this week and I am missing the overlay preview of Spotify on other CarPlay apps.  Is it a configuration or feature request? Thanks

561 Views

0 replies

0 likes

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Albums missing

Hi !I use Spotify Premium on both my Mac and iPhone, and I've been having the same issue on both : when I go into "Albums", where all of my albums would usually be displayed, now there are only the albums where I downloaded all of the tracks. For an ...

Newbie

Hi ! I use Spotify Premium on both my Mac and iPhone, and I've been having the same issue on both : when I go into "Albums", where all of my albums would usually be displayed, now there are only the...

t-notifications

Casual Listener

1809 Views

2 replies

1 likes

  • 1809 Views
  • 2 replies
  • 1 likes

Liked Songs Jumbled in Apple CarPlay

In Apple CarPlay, it displays the track number in the playlist. Since the newest Spotify update, track numbers are all incorrect. It could be something I just liked, but it will show up as “1344/2534,” for example. In addition, when I try to play a t...

Regular

In Apple CarPlay, it displays the track number in the playlist. Since the newest Spotify update, track numbers are all incorrect. It could be something I just liked, but it will show up as “1344/2534...

kraamerxmich

Regular

4016 Views

9 replies

11 likes

apple
Carplay
likes songs
  • 4016 Views
  • 9 replies
  • 11 likes

Solved!! Premium button not showing

I’ve purchased a premium subscription however the premium button doesn’t show in the menu (see attached) I’ve removed it from Facebook, I’ve deleted the app, restarted the phone, soft reset the phone, reinstalled the app, signed in and premium button...

Casual Listener

I’ve purchased a premium subscription however the premium button doesn’t show in the menu (see attached)   I’ve removed it from Facebook, I’ve deleted the app, restarted the phone, soft reset ...

OneByBoo

Roadie

4064 Views

5 replies

0 likes

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  • 5 replies
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Can't individually save songs in saved albums anymore?

Why did they remove this feature?Now if I have an album I love but a song in the album i hate/don't want to listen to, spotify goes "LOL LISTEN TO IT, **bleep**" Or if I want to browse my music without reading through a giant /list/ of all my songs, ...

Regular

Why did they remove this feature? Now if I have an album I love but a song in the album i hate/don't want to listen to, spotify goes "LOL LISTEN TO IT, **bleep**"   Or if I want to browse my ...

Maxwell_Edison

Regular

1501 Views

6 replies

4 likes

  • 1501 Views
  • 6 replies
  • 4 likes

The new App layout on IOS devices

Does anyone not like the new layout for the app on the iPhone?! I absolutely hate it. I am going to be honest sometimes I need to change a song really quick when doing other things and I really liked Spotify because it was way simpler than Apple Musi...

Newbie

Does anyone not like the new layout for the app on the iPhone?!  I absolutely hate it.  I am going to be honest sometimes I need to change a song really quick when doing other things and ...

Billy-J

Spotify Star

1642 Views

1 replies

0 likes

ios app
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  • 1 replies
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Music plays when app is not open

Firstly Spotify was skipping to the next song everytime when I moved even a little my phone (what made listening to music on the go impossible) or when I locked the screen. When I tried to kill the app session, Spotify starts playing random music on ...

Newbie

Firstly Spotify was skipping to the next song everytime when I moved even a little my phone (what made listening to music on the go impossible) or when I locked the screen. When I tried to kill the a...

682 Views

0 replies

0 likes

  • 682 Views
  • 0 replies
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Liked songs play list filter bug

PlanPremium (not for long)CountryUkDeviceiPhone xOperating SystemiOS 12 My Question or Issue So, if you click on the liked songs playlist and filter it (let's say there are 3 songs it's filtered too) it will play these songs and then switch to radio....

Newbie

Plan Premium (not for long) Country Uk Device iPhone x Operating System iOS 12   My Question or Issue   So, if you click on the liked songs playlist and filter it (let's say ther...

564 Views

0 replies

0 likes

  • 564 Views
  • 0 replies
  • 0 likes

Unable to install Spotify from App Store (install button is grey)

PlanPremium (Family)Country Belgium DeviceIphone SEOperating Systemios 12.3.1 My Question or IssueMy son has never been able to install spotify on his older iphone or on his new.When I first made his account on itunes I mistiped the birthdate, but ha...

Newbie

Plan Premium (Family) Country Belgium   Device Iphone SE Operating System ios 12.3.1   My Question or Issue My son has never been able to install spotify on his older iphone or on...

Billy-J

Spotify Star

1960 Views

1 replies

0 likes

  • 1960 Views
  • 1 replies
  • 0 likes

Spotify keeps adding songs to my playlist although i already have 15+songs

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

510 Views

0 replies

0 likes

  • 510 Views
  • 0 replies
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spotify stations in DK

Hi Do anyone know when Spotify stations will be avalible in IOS app store in DK? Br Erik

Casual Listener

Hi   Do anyone know when Spotify stations will be avalible in IOS app store in DK?   Br Erik

Billy-J

Spotify Star

1083 Views

5 replies

0 likes

  • 1083 Views
  • 5 replies
  • 0 likes

All Downloaded Songs 'Undownload'

Earlier this morning, I was listening to music and I went out of range of reception. When I went to change songs, I discovered all 3000 something songs on my phone weren't available offline. According to the 'offline devices' section of my account, t...

Newbie

Earlier this morning, I was listening to music and I went out of range of reception. When I went to change songs, I discovered all 3000 something songs on my phone weren't available offline. Accordin...

Billy-J

Spotify Star

836 Views

1 replies

0 likes

  • 836 Views
  • 1 replies
  • 0 likes

New to Spotify!! Help please

Coming from Apple Music, I’m used to being able to only listen to the songs I like off a specific album or from artists and say “I feel like listening to Kendrick Lamar” without playing songs I haven’t added to my library. With Spotify, and especiall...

Newbie

Coming from Apple Music, I’m used to being able to only listen to the songs I like off a specific album or from artists and say “I feel like listening to Kendrick Lamar” without playing songs I haven...

Billy-J

Spotify Star

561 Views

1 replies

0 likes

  • 561 Views
  • 1 replies
  • 0 likes

Spotify keeps on playing on my phone

PremiumUSA iPhone 6 PlusiOS 12.2 Everytime I fully close the Spotify App, when I swipe up to the quick access menu and press the play button my music starts playing even though I have fully closed the app. This even happens on the lock screen if I pr...

Casual Listener

Premium USA   iPhone 6 Plus iOS 12.2   Everytime I fully close the Spotify App, when I swipe up to the quick access menu and press the play button my music starts playing even though ...

Billy-J

Spotify Star

3167 Views

8 replies

0 likes

  • 3167 Views
  • 8 replies
  • 0 likes

Album showing when I want to listen to Artist

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have previously saved albums from certain artists, either because I wanted to go directly t...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...

384 Views

0 replies

0 likes

  • 384 Views
  • 0 replies
  • 0 likes