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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 67886 Views
  • 16 replies
  • 37 likes
  • 67886 Views
  • 16 replies
  • 37 likes

Superuser Contribution Songs work on some playlists but not others

PlanPremiumCountryU.S.Device(iPhone Xs)Operating System(iOS 12) My Question or IssueI recently switched phones. My playlist had several songs (about 100+) that were previously playable and, to this day, are still playable on my old phone (iphone 7). ...

  • Newbie
  • Plan Premium Country U.S. Device (iPhone Xs) Operating System (iOS 12)   My Question or Issue I recently switched phones. My playlist had several songs (about 100+) that were previousl...
  • Peter
  • Spotify Legend
  • 992 Views
  • 1 replies
  • 0 likes
  • 992 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to have matching favourite songs on Spotify phone and Spotify laptop???

PlanFreeCountryAusDeviceiPhone (Most recent iOS - 12.2) My Question or IssueI’ve restarted, uninstalled, unfavourited and favourited songs on my phone as an attempt to put it in my favourites but I only have 93 favourited songs on my phone. That is a...

  • Newbie
  • Plan Free Country Aus Device iPhone (Most recent iOS - 12.2)   My Question or Issue I’ve restarted, uninstalled, unfavourited and favourited songs on my phone as an attempt to put it in ...
  • Peter
  • Spotify Legend
  • 1423 Views
  • 1 replies
  • 0 likes
  • favourited songs
    favourites
    missing songs
    Playlists
    songs
  • 1423 Views
  • 1 replies
  • 0 likes

Superuser Contribution Personal Artist page too cluttered due to singly liked songs

My Question or IssueDear Community and Spotify support, I have been asking myself over and over the same question, maybe I oversee the functionality, or maybe its not there, either way I would really like some help?! My problem with spotify functiona...

  • Casual Listener
  • My Question or Issue Dear Community and Spotify support,   I have been asking myself over and over the same question, maybe I oversee the functionality, or maybe its not there, either way I w...
  • Katerina
  • Spotify Legend
  • 1486 Views
  • 3 replies
  • 0 likes
  • Artists Favorites
    Artists list
    artists page
  • 1486 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution How do you edit playlists on mobile?

PlanFreeCountryUnited KingdomDevice(iPad mini 2)Operating SystemiOS 12.2 My Question or IssueOn iPad you used to be able to edit playlists by tapping on the three dots in the top right corner and selecting “Edit”. Now on the latest app version it app...

  • Casual Listener
  • Plan Free Country United Kingdom Device (iPad mini 2) Operating System iOS 12.2   My Question or Issue On iPad you used to be able to edit playlists by tapping on the three dots in the...
  • Guido
  • Spotify Legend
  • 8529 Views
  • 1 replies
  • 0 likes
  • 8529 Views
  • 1 replies
  • 0 likes

Recover iOS beta in TestFlight

Hi team,It seems that i have lost the access to the iOS beta in TestFlight. Can you please help recovering it? Thanks !

  • Visitor
  • Hi team, It seems that i have lost the access to the iOS beta in TestFlight. Can you please help recovering it?    Thanks ! 
  • Loxer
  • Community Legend
  • 3090 Views
  • 5 replies
  • 0 likes
  • 3090 Views
  • 5 replies
  • 0 likes

Solved!! Airpods next track feature doesn't do the same thing as the app button

Plan PremiumAustralia Device (iPhone X, Airpods 2) My Question or IssueWhile listening to an album on the Spotify app on the iPhone, if I click the next track button, it goes to the next track on the album (as I would expect it to). However, if I dou...

  • Newbie
  • Plan Premium Australia   Device (iPhone X, Airpods 2)   My Question or Issue While listening to an album on the Spotify app on the iPhone, if I click the next track button, ...
  • Loxer
  • Community Legend
  • 3014 Views
  • 1 replies
  • 0 likes
  • 3014 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [iOS] Do I have to stay with my phone unlocked to download tracks?

Sorry, but for me it sounds ridiculous. It´s like 10 seconds to download 1 track with full quality, and I have now 5k of tracks to download. What can I do? Stay a whole day (24h) with my phone unlocked to download it? Do we have another sollution?

  • Casual Listener
  • Sorry, but for me it sounds ridiculous. It´s like 10 seconds to download 1 track with full quality, and I have now 5k of tracks to download. What can I do? Stay a whole day (24h) with my phone unlock...
  • Peter
  • Spotify Legend
  • 1697 Views
  • 3 replies
  • 0 likes
  • 1697 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Equaliser does not load automatically

Hello, I am on a iPhone 6 Plus (iOS 12) on a Spotify Premium Plan. I’ve been using Spotify Premium for 1 full month (woohoo). However, lately I have realised that my equaliser does not load automatically. When I start to play music, I cannot hear the...

  • Casual Listener
  • Hello, I am on a iPhone 6 Plus (iOS 12) on a Spotify Premium Plan. I’ve been using Spotify Premium for 1 full month (woohoo). However, lately I have realised that my equaliser does not load automatic...
  • Guido
  • Spotify Legend
  • 784 Views
  • 1 replies
  • 0 likes
  • 784 Views
  • 1 replies
  • 0 likes

BRING BACK THE OLD RADIO

Spotify radio used to create a random set of songs that was based on the original song/album/artist that it was started from. Then you could tailor the music that was delivered by liking or disliking songs that it delivered to you. Where did that go?...

  • Regular
  • Spotify radio used to create a random set of songs that was based on the original song/album/artist that it was started from. Then you could tailor the music that was delivered by liking or disliking...
  • Jᴀᴄᴋ
  • Roadie
  • 787 Views
  • 1 replies
  • 2 likes
  • 787 Views
  • 1 replies
  • 2 likes

Spotify with CarPlay and Apple Watch

Hello, I’m a Spotify Premium user on an iPhone 7 Plus with latest iOS updates. I also own an Apple Watch 3 with the Spotify app installed on it. One of the great things about the Apple Watch Spotify app is that when Spotify is playing on my phone I c...

  • Casual Listener
  • Hello, I’m a Spotify Premium user on an iPhone 7 Plus with latest iOS updates. I also own an Apple Watch 3 with the Spotify app installed on it.  One of the great things about the Apple Watch S...
  • 1597 Views
  • 0 replies
  • 1 likes
  • 1597 Views
  • 0 replies
  • 1 likes

Superuser Contribution Can’t search up accounts on mobile

For example I’ll type in my friends username on Spotify and his name will show up in the search but when I press it, it says Spotify can’t open this link on this device and this has been an ongoing issue.im using Spotify on a iPhone XR by the way

  • Newbie
  • For example I’ll type in my friends username on Spotify and his name will show up in the search but when I press it, it says Spotify can’t open this link on this device and this has been an ongoing i...
  • Daisy
  • Spotify Legend
  • 604 Views
  • 1 replies
  • 0 likes
  • iOS
    Searching up people
  • 604 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't connect to Facebook and find Friends

PlanPremiumCountryPolandDeviceiPhone 8Operating SystemiOS 10 My Question or IssueI think my Spotify account is or was connected with my Facebook at some point, but now I can't restore that connection. Nonetheless I've never been able to find Spotify ...

  • Casual Listener
  • Plan Premium Country Poland Device iPhone 8 Operating System iOS 10   My Question or Issue I think my Spotify account is or was connected with my Facebook at some point, but now I can'...
  • Guido
  • Spotify Legend
  • 608 Views
  • 1 replies
  • 0 likes
  • 608 Views
  • 1 replies
  • 0 likes

Superuser Contribution No “videos” tab.

Plan:PremiumCountry BelgiumDevice Iphone 6s an latest IpadOperating System ios 12.2I cant find Videos....I dont have a browse button and when i hit the search button, I dont have the video tab....???

  • Casual Listener
  • Plan:Premium Country Belgium Device Iphone 6s an latest Ipad Operating System ios 12.2 I cant find Videos....I dont have a browse button and when i hit the search button, I dont have the video ta...
  • Guido
  • Spotify Legend
  • 1139 Views
  • 5 replies
  • 0 likes
  • 1139 Views
  • 5 replies
  • 0 likes

Superuser Contribution Bluesound Node2i streamer issue with Spotify Connect

ANone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,...

  • Visitor
  • ANone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...
  • Peter
  • Spotify Legend
  • 2745 Views
  • 12 replies
  • 0 likes
  • 2745 Views
  • 12 replies
  • 0 likes

Superuser Contribution Downloaded Albums Not Saved In Library

The other day I went through my library and removed several albums that I hadn't been listening to in a while. A few days later, while searching for a song off one of the albums, I noticed that the entire album was still "downloaded", even though it ...

  • Newbie
  • The other day I went through my library and removed several albums that I hadn't been listening to in a while. A few days later, while searching for a song off one of the albums, I noticed that the e...
  • Guido
  • Spotify Legend
  • 958 Views
  • 1 replies
  • 0 likes
  • iOS
    storage
  • 958 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song stops playing

PlanPremiumCountryUSADeviceiPhone 7Operating SystemiOS 12.2My Question or IssueThe song "A" by GOT7 stops playing between 2:40 and 2:45

  • Newbie
  • Plan Premium Country USA Device iPhone 7 Operating System iOS 12.2 My Question or Issue The song "A" by GOT7 stops playing between 2:40 and 2:45
  • Daisy
  • Spotify Legend
  • 520 Views
  • 1 replies
  • 1 likes
  • 520 Views
  • 1 replies
  • 1 likes

Superuser Contribution In the iOS app, every time I open the app and play a song, the equalizer is off.

PlanPremiumCountryUsaDeviceiPhone XS MaxOperating SystemIos 12.3 My Question or Issuewhen I open the app and play a song, the equalizer is not applied, i have to go I to the equalizer menu and turn it off then back on for it to work.

  • Newbie
  • Plan Premium Country Usa Device iPhone XS Max Operating System Ios 12.3   My Question or Issue when I open the app and play a song, the equalizer is not applied, i have to go I to the ...
  • Guido
  • Spotify Legend
  • 897 Views
  • 2 replies
  • 0 likes
  • 897 Views
  • 2 replies
  • 0 likes

Superuser Contribution BMW Conneted Drive / iPhone 5 / iOS 10.3.3. Problem

Operating System(iOS 10.3.3) iPhone 5 Hello,After the last Appstore update, BMW Connected Drive no longer recognizes the Spotofy app. So it is not possible to use the BMW ConnectedDrive "Spotify App".I've tried several attempts with all possible comb...

  • Regular
  • Operating System (iOS 10.3.3) iPhone 5   Hello, After the last Appstore update, BMW Connected Drive no longer recognizes the Spotofy app. So it is not possible to use the BMW ConnectedDrive ...
  • Jemi
  • Spotify Legend
  • 2038 Views
  • 11 replies
  • 2 likes
  • 2038 Views
  • 11 replies
  • 2 likes

Superuser Contribution Spotify Carplay is Broken (iPhone / iOS)

PlanPremiumCountryUnited StatesDeviceiPhone 8 PlusOperating SystemiOS 12.2 My Question or IssueSpotify is virtually useless in my car. More often than not, when I open the Carplay app, it doesn't open compeletely and/or is locked up. Even if I try to...

  • Regular
  • Plan Premium Country United States Device iPhone 8 Plus Operating System iOS 12.2   My Question or Issue Spotify is virtually useless in my car.  More often than not, when I open ...
  • Jemi
  • Spotify Legend
  • 4330 Views
  • 11 replies
  • 2 likes
  • 4330 Views
  • 11 replies
  • 2 likes

Superuser Contribution Unable to use local files on phone from computer

PlanPremiumCountryUSDeviceiPhone SEOperating SystemIOS 12.3 My Question or IssueI am unable to find the button to allow my phone to download songs from my PC to the phone anywhere. I have attached an image of what I can see on the computer but it is ...

  • Newbie
  • Plan Premium Country US Device iPhone SE Operating System IOS 12.3   My Question or Issue I am unable to find the button to allow my phone to download songs from my PC to the phone any...
  • Guido
  • Spotify Legend
  • 613 Views
  • 1 replies
  • 0 likes
  • 613 Views
  • 1 replies
  • 0 likes