Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
37166 Views
41 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
102669 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
431285 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
299149 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
WNone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryISADeviceiPhone 8My Question or IssueI’m having issues with Spotify freezing in my Mini Cooper S 2018. I have to ...
WNone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country ISA Device iPhone 8 My Question or Issue I’m havin...
Casual Listener
1082 Views
1 replies
1 likes
How to view the complete titles of tracks directly? Titles of classical music are always soooo long and I must wait the titles to scroll to show themself completely for half a minute and thats very annoying.PlanPremiumCountryChinaDeviceiphone x & 7Op...
How to view the complete titles of tracks directly? Titles of classical music are always soooo long and I must wait the titles to scroll to show themself completely for half a minute and thats very a...
495 Views
0 replies
1 likes
PlanPremiumCountryCanadaDeviceiPhone 6SOperating SystemWindows 7 My Question or Issue:How do you play all your songs from all your playlists in the iPhone Spotify app?How can I shuffle play all those songs?
Plan Premium Country Canada Device iPhone 6S Operating System Windows 7 My Question or Issue: How do you play all your songs from all your playlists in the iPhone Spotify app? How c...
Community Legend
2269 Views
1 replies
1 likes
Since the update I've had bug after bug. I can't even chose a song on my playlist anymore, it just skips around randomly. My premium spotify has suddenly been destroyed. I don't understand what has happened? I can no long play my songs in order on th...
Since the update I've had bug after bug. I can't even chose a song on my playlist anymore, it just skips around randomly. My premium spotify has suddenly been destroyed. I don't unders...
Regular
1388 Views
1 replies
2 likes
DeviceiPhone x My Question or IssueAfter the recent update, the ‘songs’ section disappeared and as a consequence also the shuffle play of all the songs in the library disappeared.Is there still a way I can shuffle play my songs (and by that I don’t m...
Device iPhone x My Question or Issue After the recent update, the ‘songs’ section disappeared and as a consequence also the shuffle play of all the songs in the library disappeared...
Community Legend
1362 Views
1 replies
1 likes
PlanPremiumCountry Device(iPhone Xs)Operating SystemiOS 10 My Question or IssueWhy do i have to re-download all offline music when i have to reboot the iPhone.This happened a few times while traveling. No offline music on the spotify after a phone re...
Plan Premium Country Device (iPhone Xs) Operating System iOS 10 My Question or Issue Why do i have to re-download all offline music when i have to reboot the iPhone....
Spotify Star
902 Views
1 replies
0 likes
PlanPremiumCountryBrazilDeviceiPhone X, 256GBOperating SystemiOS 12.3.1 Spotify repeatedly skipping for the next episode of a podcast. Sometimes, it skips two or three episodes upfront. Sometimes, even, it goes two or three episodes backwards. Happen...
Plan Premium Country Brazil Device iPhone X, 256GB Operating System iOS 12.3.1 Spotify repeatedly skipping for the next episode of a podcast. Sometimes, it skips two or three episodes...
669 Views
0 replies
0 likes
PlanPremiumCountryPortugalDeviceIphone 8 Operating SystemiOS 12 (12.3.1) My Question or Issuea few weeks I have been using spotify and the music stops giving and I always have to click again on the play button I've reinstalled the app, logged out and...
Plan Premium Country Portugal Device Iphone 8 Operating System iOS 12 (12.3.1) My Question or Issue a few weeks I have been using spotify and the music stops giving and I alway...
Spotify Star
1871 Views
18 replies
0 likes
Plan: PremiumCountry: MexicoDevice: iPhone SEOperating System: iOS 12.3.1 Ever since updating to Spotify 8.5.7 the 'Songs' tab in 'My Library' were moved to 'Liked Songs' and I can't seem to be able to filter by Downloaded Songs anymore. I can filter...
Plan: Premium Country: Mexico Device: iPhone SE Operating System: iOS 12.3.1 Ever since updating to Spotify 8.5.7 the 'Songs' tab in 'My Library' were moved to 'Liked Songs' and I can't s...
1178 Views
0 replies
13 likes
What's going on? all my tracks in album view have gone except for nine, any track I saved even a single track always appeared in album view, now they are only appearing in songs, I can't find anything quickly and easily without covers being available...
What's going on? all my tracks in album view have gone except for nine, any track I saved even a single track always appeared in album view, now they are only appearing in songs, I can't find anythin...
373 Views
0 replies
0 likes
Hey there! I am wondering why my shared playlists cannot be found when searched for with playlistname or username?I tried to follow the steps given by support „spotify:user:username“ but I cannot be found.neither can playlists. what do I do wrong? th...
Hey there! I am wondering why my shared playlists cannot be found when searched for with playlistname or username? I tried to follow the steps given by support „spotify:user:username“ but I...
361 Views
0 replies
0 likes
PlanFreeCountryAustriaDeviceiPhone 6sOperating SystemiOS 11.3.1 My Question or IssueFor about 6 weeks, my mixtapes, that should change weekly, didn‘t change at all and don‘t remove the titles I disliked. I already tried deleting and reinstalling the ...
Plan Free Country Austria Device iPhone 6s Operating System iOS 11.3.1 My Question or Issue For about 6 weeks, my mixtapes, that should change weekly, didn‘t change at all and don‘t ...
411 Views
0 replies
0 likes
PlanPremiumCountryukDeviceiPhone XOperating SystemiOS 12.3.1i accidentally deleted Spotify cash a week ago and since then the app doesn't show album arts what didn't work for me: restarting phonedeleting and reinstalling the appusing other internet c...
Plan Premium Country uk Device iPhone X Operating System iOS 12.3.1 i accidentally deleted Spotify cash a week ago and since then the app doesn't show album arts what didn't work for m...
392 Views
0 replies
0 likes
After an hour or two listening to an artist album/radio or just one of my own playlists, spotify would start playing a completely random playlist i've never played or seen before. How do i stop this? There were still songs that haven't been played in...
After an hour or two listening to an artist album/radio or just one of my own playlists, spotify would start playing a completely random playlist i've never played or seen before. How do i stop this?...
Regular
4741 Views
5 replies
0 likes
PlanPremiumCountryFrance Device(iPhone 6)Operating System(iOS 12.3) My Question or IssueHi, I have an issue that is absolutely ruining my experience with your service. Every time I change/skip a song, I hear a terribly loud ring. Is there any way to ...
Plan Premium Country France Device (iPhone 6) Operating System (iOS 12.3) My Question or Issue Hi, I have an issue that is absolutely ruining my experience with your se...
Spotify Star
545 Views
1 replies
0 likes
Or will you continue to lose customers? I'm tired of seeing every reply to tweets and threads "We redesigned it to make it a more user friendly experience" WRONG!!!! You did the opposite. Please answer one question without the copy and pasted respons...
Or will you continue to lose customers? I'm tired of seeing every reply to tweets and threads "We redesigned it to make it a more user friendly experience" WRONG!!!! You did the opposite. Please answ...
577 Views
0 replies
6 likes
PlanPremiumCountryUSDeviceiPhone XS MaxOperating SystemiOS 12 My Question or IssueHey Spotify, Are you seeing how much people hate the latest iOS update? There are literally hundreds of posts on Reddit r/Spotify and https://forums.macrumors.com/threa...
Plan Premium Country US Device iPhone XS Max Operating System iOS 12 My Question or Issue Hey Spotify, Are you seeing how much people hate the latest iOS update? There are l...
615 Views
0 replies
3 likes
I just kinda wanted to know what the first song in Spotify's Rock Nation ad is, I can never make out what the guy is saying
I just kinda wanted to know what the first song in Spotify's Rock Nation ad is, I can never make out what the guy is saying
Composer
1459 Views
7 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macb...
Composer
4832 Views
10 replies
3 likes
Why are we being ignored with the fact there is an issue with the eq and apple airplay?? It’s been 9 months and still no info or a fix.... what’s the hold up?
Why are we being ignored with the fact there is an issue with the eq and apple airplay?? It’s been 9 months and still no info or a fix.... what’s the hold up?
410 Views
0 replies
0 likes
