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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

38685 Views

41 replies

10 likes

  • 38685 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

104026 Views

115 replies

12 likes

Other
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  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1374 Views

0 replies

0 likes

iOS
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  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299662 Views

61 replies

16 likes

  • 299662 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126314 Views

19 replies

38 likes

  • 126314 Views
  • 19 replies
  • 38 likes

Clear the queue

I clicked on all the songs in the queue (except the last) and removed them from the queue. I then played the last song but when it finished it automatically re-installed all of the deleted songs again. I have “Autoplay similar content turned off. The...

Visitor

I clicked on all the songs in the queue (except the last) and removed them from the queue. I then played the last song but when it finished it automatically re-installed all of the deleted songs agai...

Not applicable

935 Views

2 replies

0 likes

  • 935 Views
  • 2 replies
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Superuser Contribution listening history not loading

when trying to view my listening history on ios (iphone 13, ios 18.3.2, spotify version 9.0.26.607), it gives me the error "something went wrong / have another go?" with a reload button. pressing the reload button does nothing, the screen stays the s...

Visitor

when trying to view my listening history on ios (iphone 13, ios 18.3.2, spotify version 9.0.26.607), it gives me the error "something went wrong / have another go?" with a reload button. pressing the...

Yordan

Moderator

1431 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution When I try to log in, it just tells me I’m offline. What do I do?

I was offline when I updated the app and now when I try to log in it tells me „You’re offline. Check your connection and try again.“ I’ve tried many times now and I’ve looked on other threads and nothing is working.

Visitor

I was offline when I updated the app and now when I try to log in it tells me „You’re offline. Check your connection and try again.“ I’ve tried many times now and I’ve looked on other threads and not...

Yordan

Moderator

3906 Views

3 replies

1 likes

  • 3906 Views
  • 3 replies
  • 1 likes

Superuser Contribution Cannot change playback speed on ipad

DeviceiPad mini 5th genOperating SystemiPadOS 18.3.2 My Question or IssueIn the menu which shows the track which is being played, status, volume etc. the playback speed icon isn't available anymore which results in podcasts you cannot change the play...

Casual Listener

Device iPad mini 5th gen Operating System iPadOS 18.3.2   My Question or Issue In the menu which shows the track which is being played, status, volume etc. the playback speed icon isn't av...

Eni

Moderator

1738 Views

3 replies

0 likes

  • 1738 Views
  • 3 replies
  • 0 likes

How come I can't choose songs on mobile, but can on desktop?

NOTE: I understand choosing songs on mobile is a premium feature. No need to reply with that. I really, really, find this restriction stupid. All that's different is the screen size. I understand ads, limited skips, but seriously? People with free ar...

Newbie

NOTE: I understand choosing songs on mobile is a premium feature. No need to reply with that.   I really, really, find this restriction stupid. All that's different is the screen size. I under...

divashalo22

Visitor

5345 Views

2 replies

2 likes

  • 5345 Views
  • 2 replies
  • 2 likes

Solved!!Superuser Contribution Fans also like bug

The last few weeks I noticed that the Fans also like section in my spotify is damaged.PlanPremiumCountryColombiaIphone Pro Max 16Operating SystemiOS My Question or IssueAs I said above, the “fans also like” section of spotify does not show the full n...

Casual Listener

The last few weeks I noticed that the Fans also like section in my spotify is damaged. Plan Premium Country Colombia Iphone Pro Max 16 Operating System iOS   My Question or Issue As I ...

hankenj

Regular

3327 Views

16 replies

1 likes

  • 3327 Views
  • 16 replies
  • 1 likes

Superuser Contribution Apple Watch Audio is Crackly and Staticky

PlanPremiumCountryUSADeviceiPhone X, Apple Watch (no data version) My Question or IssueI already talked to a support person yesterday and they said that it's an issue other have already reported on. They said there are looking to identify the problem...

Newbie

Plan Premium Country USA Device iPhone X, Apple Watch (no data version)   My Question or Issue I already talked to a support person yesterday and they said that it's an issue other have ...

Dessi

Moderator

7871 Views

35 replies

2 likes

  • 7871 Views
  • 35 replies
  • 2 likes

Superuser Contribution Spotify App on IPhone

For some reason if I try to open the Spotify app from the Spotify website via a safari app on my iPhone it says action can’t be completed or when I try searching for the app on the Home Screen of my iPhone the app does not show up. Both the app and m...

Visitor

For some reason if I try to open the Spotify app from the Spotify website via a safari app on my iPhone it says action can’t be completed or when I try searching for the app on the Home Screen of my ...

MihailY

Moderator

668 Views

1 replies

0 likes

  • 668 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution “Hey Spotify” disappeared from iPhone app

PlanPremiumCountry USA DeviceiPhone 13 miniOperating SystemiOS 15 Signed up for premium a couple of weeks ago and set up “Hey Spotify” on the iPhone app and it worked great until yesterday. I was using it in my car connecting via Bluetooth. Now nothi...

Newbie

Plan Premium Country USA   Device iPhone 13 mini Operating System iOS 15   Signed up for premium a couple of weeks ago and set up “Hey Spotify” on the iPhone app and it worked grea...

reyku

Regular

12342 Views

16 replies

2 likes

  • 12342 Views
  • 16 replies
  • 2 likes

Remove myself from a blend

Its been a few months that my friend and me fell apart and there is this blend that has been there between us. Since the past few days I have been trying to leave the blend and spotify doesn’t allow me, it has been saying “Something went wrong. Try a...

Newbie

Its been a few months that my friend and me fell apart and there is this blend that has been there between us.  Since the past few days I have been trying to leave the blend and spotify doesn’t...

Amay

Spotify Star

1839 Views

1 replies

0 likes

Discussion
Possible Bug
Question
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  • 1 replies
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Superuser Contribution Music slows down when put into noise cancellation

This just started after I got my AirPods Pro replaced. Ever time I put my AirPods Pro into noise cancellation mode or transparency mode it slows my music down for a couple seconds then speeds up for a couple seconds trying to play where it left off. ...

Regular

This just started after I got my AirPods Pro replaced. Ever time I put my AirPods Pro into noise cancellation mode or transparency mode it slows my music down for a couple seconds  then speeds u...

f0rcegr0wn

Casual Listener

7272 Views

19 replies

3 likes

  • 7272 Views
  • 19 replies
  • 3 likes

Solved!!Superuser Contribution different interface on ipad vs new phone

PlanFreeCountryUSDeviceiPhone 14, iPad Pro 2nd genOperating SystemiOS 17.3 (both) My Question or Issuefor about a year i’ve had spotify downloaded on my old ipad. i recently decided to download it on my phone as well. the issue is when i go to see my...

Newbie

Plan Free Country US Device iPhone 14, iPad Pro 2nd gen Operating System iOS 17.3 (both)   My Question or Issue for about a year i’ve had spotify downloaded on my old ipad. i recently ...

Windymoon1

Newbie

4823 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

App suddenly not working on my I Phone

Starting this morning Spotify does not work on my two-year old I Phone. All my other apps work perfectly fine. When I touch the icon on the screen the Spotify window pops up as if it is about to load, but then it. Spotify works fine on my laptop...

Visitor

Starting this morning Spotify does not work on my two-year old I Phone. All my other apps work perfectly fine. When I touch the icon on the screen the Spotify window pops up as if it is about to load...

asneeky

Visitor

803 Views

1 replies

1 likes

  • 803 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify widget won't load

My Question or IssueSpotify widget doesn't load completely (it used to) when customized by color. As you can see, it works fine in light/dark mode. Any ideas? 沈 I've tried deleting the app, updating it, and changing the colors. PlanPremiumCountryBras...

Casual Listener

My Question or Issue Spotify widget doesn't load completely (it used to) when customized by color. As you can see, it works fine in light/dark mode. Any ideas? 🥲 I've tried deleting the app, updati...

Joan

Moderator

2032 Views

6 replies

2 likes

  • 2032 Views
  • 6 replies
  • 2 likes

Superuser Contribution Next From list - "Remove" and "Add to queue" NOT WORKING

PlanPremiumDevice(iPhone 11)Operating System(iOS 17.6.1) My Question or IssueWhen I go to my "Next from" in a Playlist the options to "Remove" and "Add to queue" are no longer working. I can still click the circle next to the song and a green check a...

Casual Listener

  Plan Premium Device (iPhone 11) Operating System (iOS 17.6.1)   My Question or Issue When I go to my "Next from" in a Playlist the options to "Remove" and "Add to queue" are no l...

Etothetaui

Visitor

17933 Views

35 replies

13 likes

  • 17933 Views
  • 35 replies
  • 13 likes

Support for iPod Ended

hello, so, as of currently now. support for the iPod Touch Sixth Generation has ended. I was unable to log in last night, it was such a horrible experience because I use my iPod to sleep.now, I’m considering on buying the seventh and last generation ...

Casual Listener

hello, so, as of currently now. support for the iPod Touch Sixth Generation has ended. I was unable to log in last night, it was such a horrible experience because I use my iPod to sleep. now, I’m c...

vespertine3

Casual Listener

1128 Views

2 replies

0 likes

  • 1128 Views
  • 2 replies
  • 0 likes

Superuser Contribution Autoplay not working at all

Same song replays over and over, despite having autoplay turned on. I have obviously tried turning it off and on.

Visitor

Same song replays over and over, despite having autoplay turned on. I have obviously tried turning it off and on.

tomaesop

Newbie

10786 Views

9 replies

2 likes

  • 10786 Views
  • 9 replies
  • 2 likes

Superuser Contribution playlist not playing songs from playlist

PlanFreeCountryUSADeviceiPhone 12Operating SystemIOS 17 My Question or IssueI play a playlist with 30 songs, the last 40 songs I have listened to while playing my playlist, not a single one has been from my playlist. It seems like Spotify is trying t...

Casual Listener

  Plan Free Country USA Device iPhone 12 Operating System IOS 17   My Question or Issue I play a playlist with 30 songs, the last 40 songs I have listened to while playing my pla...

Benny8986

Casual Listener

1728 Views

2 replies

0 likes

  • 1728 Views
  • 2 replies
  • 0 likes