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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232887 Views

27 replies

5 likes

  • 232887 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114517 Views

116 replies

13 likes

Other
  • 114517 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2346 Views

0 replies

0 likes

iOS
  • 2346 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304054 Views

61 replies

16 likes

  • 304054 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129739 Views

19 replies

38 likes

  • 129739 Views
  • 19 replies
  • 38 likes

Superuser Contribution [Playlists] View all Playlist Followers

A few months ago my iPod Touch started being unable to see any of my Playlists. My MacBook Pro and iPhone SE can still view all the playlists I have created. Because the iPod is tethered to my stereo system, I have been working around it by using Spo...

Gig Goer

A few months ago my iPod Touch started being unable to see any of my Playlists. My MacBook Pro and iPhone SE can still view all the playlists I have created.    Because the iPod is t...

Daisy

Spotify Legend

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can not select song; have premium

PlanPremiumCountry USDeviceiPhone 8Operating Systemnewest I connect Spotify via my desktop to play through the speakers (they are better than my blue tooth). I then open Spotify via iphone app, select 'play on ZYZ desktop' selection and now have it o...

Casual Listener

  Plan Premium Country  US Device iPhone 8 Operating System newest     I connect Spotify via my desktop to play through the speakers (they are better than my blue tooth...

Daisy

Spotify Legend

555 Views

1 replies

0 likes

  • 555 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Pausing When I Open Apps

When I am listening to music on spotify it pauses when I open some apps, for example Twitter and Narwhal, I can go back to spotify and play the music again but it just pauses if I reopen the apps. I have spotify premium and I'm using an iPhone X iOS ...

Newbie

When I am listening to music on spotify it pauses when I open some apps, for example Twitter and Narwhal, I can go back to spotify and play the music again but it just pauses if I reopen the apps. &...

Daisy

Spotify Legend

10825 Views

1 replies

0 likes

  • 10825 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pressing "Playing from Playlist" while at a song page should bring you directly to that song's spot

Hi all, I didn't want to make a full "idea" suggestion here, but wanted to see if this had been asked before. I tried to search a bit but only found someone asking about it on Reddit. I mainly listen to Spotify (iPhone) with playlists and after click...

Newbie

  Hi all,   I didn't want to make a full "idea" suggestion here, but wanted to see if this had been asked before. I tried to search a bit but only found someone asking about it on Reddit...

Daisy

Spotify Legend

563 Views

1 replies

0 likes

  • 563 Views
  • 1 replies
  • 0 likes

Other Design on iPhone 6S as on an iPhone Se

Hello, my Family and I have Spotify Family.my dad has on his iPhone 6S an other design than me on my iPhone SEis there anything difference?

Visitor

Hello,  my Family and I have Spotify Family. my dad has on his iPhone 6S an other design than me on my iPhone SE is there anything difference?

Jᴀᴄᴋ

Roadie

507 Views

1 replies

0 likes

  • 507 Views
  • 1 replies
  • 0 likes

Trouble Downloading Podcast for Offline

I am using a premium account on an iPhone 6s in the United States I have been downloading and listening to poscasts offline on Spotify for years. I just tried to download a few new episodes of my favorite podcast. I click the download button and the ...

Newbie

I am using a premium account on an iPhone 6s in the United States   I have been downloading and listening to poscasts offline on Spotify for years. I just tried to download a few new episodes ...

aaj

Casual Listener

1803 Views

1 replies

2 likes

  • 1803 Views
  • 1 replies
  • 2 likes

Superuser Contribution Old app version (iOS)

Even if I have the last version of Spotify and my operating system of Iphone is the last one, Spotify app is still with the old screen and option. I have removed the app and download again but the version is the old onePlanPremiumCountry ItalyDevice(...

Music Fan

Even if I have the last version of Spotify and my operating system of Iphone is the last one,  Spotify app is still with the old screen and option. I have removed the app and download again but ...

Maxim

Spotify Star

5680 Views

12 replies

0 likes

  • 5680 Views
  • 12 replies
  • 0 likes

Can't access song radios on IOS app.

Hi,On my IOS app when I tap open radio on a specific song the app just get stuck on loading screen. It works fine on desktop though.PlanPremiumCountry SwdenDeviceiPhone 7, IOS 12.1 My Question or Issue On my IOS app when I tap open radio on a specifi...

Newbie

Hi, On my IOS app when I tap open radio on a specific song the app just get stuck on loading screen. It works fine on desktop though. Plan Premium Country  Swden Device iPhone 7, IOS...

Loxer

Community Legend

724 Views

1 replies

0 likes

  • 724 Views
  • 1 replies
  • 0 likes

Better in-app social options for iOS?

I was looking into how to display recently played artists and all that but it seems that there’s just certain options that are flat out unavailable via the mobile app? Is there not a way for us to do it via mobile or what? O.o Thanks

Newbie

  I was looking into how to display recently played artists and all that but it seems that there’s just certain options that are flat out unavailable via the mobile app? Is there not a way for ...

Loxer

Community Legend

484 Views

1 replies

0 likes

  • 484 Views
  • 1 replies
  • 0 likes

how to allow spotify while disabling play store and safari on ipod touch

The Content and Privacy Restrictions settings in Ipod Touch disables Spotify. Is there away to select these restrictions while allowing Spotify to remain?

Casual Listener

The Content and Privacy Restrictions settings in Ipod Touch disables Spotify. Is there away to select these restrictions while allowing Spotify to remain?

Loxer

Community Legend

1869 Views

1 replies

0 likes

Connect
iOS
  • 1869 Views
  • 1 replies
  • 0 likes

Spotify Voice isn't giving me the option to activate it

PlanPremiumCountry United StatesDeviceiPhone 8Operating SystemiOS 12 My Question or Issue I want to use Spotify Voice but if I long press the search button nothing happens and Spotify hasn't requested to access my microphone so I can't switch that on...

Newbie

Plan Premium Country  United States Device iPhone 8 Operating System iOS 12   My Question or Issue  I want to use Spotify Voice but if I long press the search button nothing ...

Loxer

Community Legend

1240 Views

1 replies

1 likes

  • 1240 Views
  • 1 replies
  • 1 likes

Albums in my heavy rotation I’ve never played

There are albums, some of which have no songs, appearing my in monthly “Heavy Rotation”. I’ve never heard of them. I’ve never attempted to play them. They don’t apprear in my recently played. I have signed out across all devices and changed my passwo...

Newbie

There are albums, some of which have no songs, appearing my in monthly “Heavy Rotation”. I’ve never heard of them. I’ve never attempted to play them. They don’t apprear in my recently played. I have ...

rogue_elephant

Newbie

1348 Views

2 replies

5 likes

  • 1348 Views
  • 2 replies
  • 5 likes

Shuffle/search

As can be seen in the video, something is wrong with custom made playlists. This problem is persisting only recently. If I search for a song in the playlist, it ONLY plays that song. Even when I click shuffle, it won’t start from that song and shuffl...

Casual Listener

As can be seen in the video, something is wrong with custom made playlists. This problem is persisting only recently. If I search for a song in the playlist, it ONLY plays that song. Even when I clic...

Adityac1

Casual Listener

3409 Views

5 replies

0 likes

  • 3409 Views
  • 5 replies
  • 0 likes

Spotify Wrapped 2018 does not work

Hello guys, I have this problem with my spotify wrapped, I can not believe that I dont have enough data in my spotify, because I listen to music every day the whole year. Could you help me? Thank you in advance iPhone 8 plusSlovakia

Newbie

Hello guys,   I have this problem with my spotify wrapped, I can not believe that I dont have enough data in my spotify, because I listen to music every day the whole year.  Could you hel...

Loxer

Community Legend

2405 Views

7 replies

1 likes

  • 2405 Views
  • 7 replies
  • 1 likes

Spotify Premium not working

I have spotify premium so I could listen to music offline and it doesn't allow me to do that on my phone.

Newbie

  I have spotify premium so I could listen to music offline and it doesn't allow me to do that on my phone.  

Loxer

Community Legend

693 Views

1 replies

0 likes

iphone
Spotify Premium
  • 693 Views
  • 1 replies
  • 0 likes

2018 Wrapped

PlanFree/PremiumCountry United StatesDeviceiPhone XOperating SystemIOS 11 My Question or Issue When I try to access my 2018 wrapped, I login and then it says “hmm...something went wrong” I really wanna see my wrapped, I’ve tried different and none wo...

Newbie

Plan Free/Premium Country  United States Device iPhone X Operating System IOS 11   My Question or Issue  When I try to access my 2018 wrapped, I login and then it says “hmm.....

Loxer

Community Legend

874 Views

1 replies

1 likes

  • 874 Views
  • 1 replies
  • 1 likes

Change country

I want to change my country, i was in United Kingdom and now im in Portugal, but on “edit profil” ir only apears United Kingdom option. I already unlog in every devices and cancel my subscristion PlanFreeCountry DeviceiPhone 8 Plus Operating System(i...

Newbie

I want to change my country, i was in United Kingdom and now im in Portugal, but on “edit profil” ir only apears United Kingdom option. I already unlog in every devices and cancel my subscristion&nbs...

Loxer

Community Legend

573 Views

1 replies

0 likes

  • 573 Views
  • 1 replies
  • 0 likes

Payment diversity

Hi!Firstly its so hard to solve my problems and get contact with you. It should be easier!I have iphone. And in apple store the payment amount is 12,99 tl. But in network in your website, it is 13,99 tl. Also Im using spotify for 3 years and Im payin...

Newbie

Hi! Firstly its so hard to solve my problems and get contact with you. It should be easier! I have iphone. And in apple store the payment amount is 12,99 tl. But in network in your website, it is 1...

Loxer

Community Legend

493 Views

1 replies

0 likes

  • 493 Views
  • 1 replies
  • 0 likes

Solved!! Turn off recommended songs

PlanPremiumDeviceiPhone XOperating SystemiOS 12.1.1 My Question or IssueThere was an option to close recommended songs, now do not. How do I turn off recommended songs?

Casual Listener

Plan Premium Device iPhone X Operating System iOS 12.1.1   My Question or Issue There was an option to close recommended songs, now do not. How do I turn off recommended songs?

Loxer

Community Legend

2219 Views

1 replies

1 likes

  • 2219 Views
  • 1 replies
  • 1 likes

Seekbar stucks

PlanPremiumCountry HungaryDeviceiPhone 8Operating SystemiOS 12 If holding the seekbar on the playback tab, and pressing the down arrow, then reopening the playback tab, the seekbar does not counts.

Newbie

Plan Premium Country  Hungary Device iPhone 8 Operating System iOS 12   If holding the seekbar on the playback tab, and pressing the down arrow, then reopening the playback tab, th...

Loxer

Community Legend

606 Views

1 replies

0 likes

  • 606 Views
  • 1 replies
  • 0 likes