Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-07-14 3:16:33 AM
31mwp7shpmdorxy6haqf
Spotify
48363 Views
15 replies
36 likes

48363 Views
15 replies
36 likes

Music with videos not available on my location should not stop my music from playing

PlanPremiumCountry PortugalDeviceiPhone 6SOperating SystemiOS 11 My Question or Issue Whenever I'm playing music from Spotify playlists, and I believe it would happen on personal too, everytime that a music has a video that it is not available on my ...

pedrovcasaca
Casual Listener
Plan Premium Country Portugal Device iPhone 6S Operating System iOS 11 My Question or Issue Whenever I'm playing music from Spotify playlists, and I believe it would happ...
2018-10-11 3:46:21 PM
2018-10-11 3:55:57 PM
Loxer
Community Legend
831 Views
1 replies
0 likes
IOS 11
Mobile
Music video

831 Views
1 replies
0 likes

iPhone can't find music, iMac does.

Strange problem. I created a play list on my iPhone some days ago.Yesterday, I played the list via my Sonos app and some songs were grayed out.When I looked in my Spotfy iPhone app, those songs are gone.And when i try to find those songs again with t...

BartDep
Newbie
Strange problem. I created a play list on my iPhone some days ago. Yesterday, I played the list via my Sonos app and some songs were grayed out. When I looked in my Spotfy iPhone app, thos...
2018-10-11 12:41:23 PM
2018-10-11 3:47:27 PM
Loxer
Community Legend
539 Views
1 replies
0 likes

539 Views
1 replies
0 likes

Very weird screen layout, app doesn't work anymore?

PlanPremiumCountry United StatesDeviceiPhone 6SOperating SystemiOS 12 Everytime I open spotify on my iphone, the buttons are all at the top of the screen and I can click on them, but I cant play any music through my phone. If i want to listen to spot...

clarinet_kid
Newbie
Plan Premium Country United States Device iPhone 6S Operating System iOS 12 Everytime I open spotify on my iphone, the buttons are all at the top of the screen and I can click o...
2018-10-11 3:46:09 AM
2018-10-11 3:45:56 PM
Loxer
Community Legend
750 Views
2 replies
0 likes

750 Views
2 replies
0 likes

Spotify Offline and I can't Login

PlanPremiumCountryUSA Device(iPhone 7)Operating System(iOS 12.0.1) My Question or IssueSpotify was offline and wouldn't connect even though I had internet connection on my phone. I logged off and tried to log in again (I am logged in through facebook...

Steveolio
Newbie
Plan Premium Country USA Device (iPhone 7) Operating System (iOS 12.0.1) My Question or Issue Spotify was offline and wouldn't connect even though I had internet connection on ...
2018-10-10 7:22:33 PM
2018-10-11 3:33:29 PM
Loxer
Community Legend
506 Views
1 replies
0 likes

506 Views
1 replies
0 likes

Superuser Contribution Constant need to redownload songs

Can someone please help!! I constantly need to redownload all my saved songs on the Spotify app!! It is driving me insane!All I want to do is listen to music whilst offline as Spotify has already used a lot of my data and it won't let mennevaide once...

Sharpiie89
Casual Listener
Can someone please help!! I constantly need to redownload all my saved songs on the Spotify app!! It is driving me insane! All I want to do is listen to music whilst offline as Spotify has already u...
2017-07-04 11:41:34 PM
2018-10-11 2:34:02 PM
Daisy
Spotify Legend
702 Views
1 replies
0 likes

702 Views
1 replies
0 likes

Songs don’t stay hearted or liked

I have an iPhone 8 Plus with the newest os and I’m a premium member in the US. For some reason songs don’t stay “hearted” or liked in the radios or daily mixes when I tap out of the app and come back in and the recent songs I’ve liked don’t stay in m...

Kimicocoa
Casual Listener
I have an iPhone 8 Plus with the newest os and I’m a premium member in the US. For some reason songs don’t stay “hearted” or liked in the radios or daily mixes when I tap out of the app and come back...
2018-10-10 4:59:48 AM
2018-10-10 4:29:50 PM
Kimicocoa
Casual Listener
397 Views
2 replies
0 likes

397 Views
2 replies
0 likes

Spotify Queue Not Working Correctly

Spotify PremiumUnited States of America iPhone 6s PlusiOS 12 For about a month and a half now, my Spotify queue has been working incorrectly. I have uninstalled it, updated the app, updated my phone to iOS 12, yet nothing works. I can move one song a...

coltongame
Casual Listener
Spotify Premium United States of America iPhone 6s Plus iOS 12 For about a month and a half now, my Spotify queue has been working incorrectly. I have uninstalled it...
2018-10-03 5:58:16 PM
2018-10-10 12:39:56 PM
Loxer
Community Legend
6737 Views
5 replies
4 likes

6737 Views
5 replies
4 likes

I think my iOS app is so slow..

hey Guys, i am using Spotify for so long time and I think Spotify turned really bad. On iOS iPhone X Two things - Spotify app started always new when i am not using it for 10 minutes.- Spotify is slow and takes so long to load my playlist as a sample...

Bensemilia
Newbie
hey Guys, i am using Spotify for so long time and I think Spotify turned really bad. On iOS iPhone X Two things - Spotify app started always n...
2018-10-09 12:05:26 AM
2018-10-10 9:06:08 AM
Loxer
Community Legend
2377 Views
1 replies
1 likes

2377 Views
1 replies
1 likes

Bug Report: Queue malfunctions when trying to move around multiple songs

PlanPremium DeviceiPhone 6SEOperating SystemiOS 11 My Question or Issue When I put multiple songs into the queue and then try to move more than one song from the bottom of the queue to anywhere else in the queue, all of the songs appear to move to th...

Antoine_13
Casual Listener
Plan Premium Device iPhone 6SE Operating System iOS 11 My Question or Issue When I put multiple songs into the queue and then try to move more than one song from the bo...
2018-09-13 2:15:04 AM
2018-10-10 8:55:57 AM
Loxer
Community Legend
3467 Views
12 replies
1 likes

3467 Views
12 replies
1 likes

Superuser Contribution Resuming song after several days not possible

Plan Premium Country Germany Device iPhone 6 Operating System iOS 12.0 My Question or Issue Whenever I do not use the app for a few days, it forgets the song and playlist that was playing before. The player controls are simply not there any more. Tha...

fbitterlich
Casual Listener
Plan Premium Country Germany Device iPhone 6 Operating System iOS 12.0 My Question or Issue Whenever I do not use the app for a few days, it forgets the song and playlist that...
2018-10-06 2:50:41 PM
2018-10-10 8:06:37 AM
Peter
Spotify Legend
691 Views
7 replies
0 likes

691 Views
7 replies
0 likes

Best practices for stopping Spotify from de-syncing my local purchased music

I'm a premium user on iOS 12 and Windows 10, syncing local tracks on the same wifi network. I have a folder of local music. Regularly, Spotify de-syncs previously synced local playlists from my iPhone, always for songs that aren't on Spotify. They ca...

Krib
Newbie
I'm a premium user on iOS 12 and Windows 10, syncing local tracks on the same wifi network. I have a folder of local music. Regularly, Spotify de-syncs previously synced local...
2018-10-10 1:21:42 AM
333 Views
0 replies
1 likes

333 Views
0 replies
1 likes

Solved!! Ads not working

PlanFreeCountry United StatesDeviceIphone 6Operating SystemiOS 10 My Question or IssueThe ads are completely messed up. There are so many problems I'm going to put them in a list.1. When I'm not in the spotify app, and the option option to watch a vi...

i_k-tdgbkhbs8
Casual Listener
Plan Free Country United States Device Iphone 6 Operating System iOS 10 My Question or Issue The ads are completely messed up. There are so many problems I'm going to put them ...
2018-10-05 4:18:27 PM
2018-10-09 8:36:58 PM
Loxer
Community Legend
5831 Views
3 replies
0 likes

5831 Views
3 replies
0 likes

Mac to iPhone Local files not working

I have been trying to figure out how to get the local files from my mac spotify onto my iphone. I bought an album on bandcamp.com and transferred it to itunes on both devices. I added the local source to my spotify on my mac and I'm able to play it t...

liammays
Newbie
I have been trying to figure out how to get the local files from my mac spotify onto my iphone. I bought an album on bandcamp.com and transferred it to itunes on both devices. I added the loc...
2018-10-02 11:56:25 PM
2018-10-09 3:34:51 PM
wrenbird
Casual Listener
1106 Views
1 replies
0 likes

1106 Views
1 replies
0 likes

Solved!! Dark deposited songs

PlanPremiumCountryGermanyDevice(iPhone 7)Operating System(iOS 12) My Question or IssueSome of my songs saved on my device are dark deposited in my playlists. When I click them Spotify just jumps to the next song and doesn‘t let me play the dark depos...

1153486189
Casual Listener
Plan Premium Country Germany Device (iPhone 7) Operating System (iOS 12) My Question or Issue Some of my songs saved on my device are dark deposited in my playlists. When I c...
2018-10-08 9:50:41 PM
2018-10-09 10:02:03 AM
Meijer1973
Gig Goer
1619 Views
4 replies
1 likes

1619 Views
4 replies
1 likes

In Recently Played - You Haven’t Saved Anything From (album name)?

PlanPremiumCountry Australia DeviceiPhone 6SOperating SystemiOS 11.4 My Question or Issue The past few days, when I go to recently played, a lot of the albums are coming up with this error message: ‘You haven’t saved anything from (album name). Save ...

MikeScott1512
Newbie
Plan Premium Country Australia Device iPhone 6S Operating System iOS 11.4 My Question or Issue The past few days, when I go to recently played, a lot of the album...
2018-10-09 2:09:30 AM
2018-10-09 9:40:27 AM
Loxer
Community Legend
564 Views
1 replies
0 likes

564 Views
1 replies
0 likes

Solved!!Superuser Contribution Volume issue when playing via Connect and then go to my car - Max Volume play

PlanPremiumCountryNL DeviceiPhone X & XSOperating SystemiOS 11&12 My Question or IssueSince a few months (updte of Spotify app) I have following terrible issue.When I am playing Spotify via Connect on my Yamaha receiver at normal volume and then walk...

user-removed
Visitor
Plan Premium Country NL Device iPhone X & XS Operating System iOS 11&12 My Question or Issue Since a few months (updte of Spotify app) I have following terrible issue. ...
2018-09-22 2:37:01 PM
2018-10-09 8:21:17 AM
Katerina
Spotify Legend
986 Views
3 replies
0 likes

986 Views
3 replies
0 likes

Spotify reduces song volume at the start of songs

PlanPremiumCountry USDeviceiPhone 8Operating SystemiOS 11.31 My Question or Issue:When listening to songs (streaming) on the spotify app, the volume seems to reduce itself about 1 second into the song.(seperate from phone volume settings).This only h...

inverlock
Casual Listener
Plan Premium Country US Device iPhone 8 Operating System iOS 11.31 My Question or Issue: When listening to songs (streaming) on the spotify app, the volume seems to reduce ...
2018-10-01 8:10:01 AM
2018-10-09 6:38:57 AM
inverlock
Casual Listener
1067 Views
3 replies
0 likes
iOS
Reduces
volume

1067 Views
3 replies
0 likes

Spotify app autoplays when I open it while my bluetooth headphones are connected

PlanPremiumCountryUSADeviceiPhone 6SOperating SystemiOS 12.0.1 My Question or IssueI bought a new set of bluetooth headphones (AUKEY Latitude Wireless Headphones) and updated to IOS 12 on my iPhone, and now my Spotify app autoplays every time I open ...

expeditus
Newbie
Plan Premium Country USA Device iPhone 6S Operating System iOS 12.0.1 My Question or Issue I bought a new set of bluetooth headphones (AUKEY Latitude Wireless Headphon...
2018-10-09 2:18:08 AM
821 Views
0 replies
5 likes

821 Views
0 replies
5 likes

Followed artists missing from Artists tab on iPhone

PlanPremiumCountryUK DeviceIphone 6sOperating SystemiOS 10 My Question or Issue When looking at the Artists i follow on my iphone, only a selection show up. I'm still following them, and they're still availableto listen to, but they don't show. How c...

scottjaydee
Newbie
Plan Premium Country UK Device Iphone 6s Operating System iOS 10 My Question or Issue When looking at the Artists i follow on my iphone, only a selection show up. I'm sti...
2018-10-08 8:38:41 PM
2018-10-08 9:59:09 PM
ParentalControl
Composer
376 Views
1 replies
0 likes

376 Views
1 replies
0 likes

Can’t see the last song in my que

PlanPremiumCountry FinlandDevice(iPhone 7)Operating System(iOS 12) My Question or IssueCan’t see the last song on my que it’s really annoying.

JohnnyJouha
Newbie
Plan Premium Country Finland Device (iPhone 7) Operating System (iOS 12) My Question or Issue Can’t see the last song on my que it’s really annoying.
2018-10-08 8:53:38 PM
2018-10-08 9:56:30 PM
Loxer
Community Legend
507 Views
1 replies
0 likes

507 Views
1 replies
0 likes

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