Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36634 Views

40 replies

10 likes

  • 36634 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101927 Views

115 replies

12 likes

Other
  • 101927 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1275 Views

0 replies

0 likes

iOS
  • 1275 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298738 Views

61 replies

16 likes

  • 298738 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125616 Views

19 replies

38 likes

  • 125616 Views
  • 19 replies
  • 38 likes

Solved!! No volume control from PC to iPhone?

I'm running Spotify on a Windows 10 x64 PC. When I try to adjust the volume level on my (iPhone XS iOS12.1.1 running the latest Spotify app) from Spotify on the PC ... I can't?I can change tracks but the volume bar at the bottom of Spotify on the PC ...

Newbie

I'm running Spotify on a Windows 10 x64 PC. When I try to adjust the volume level on my (iPhone XS iOS12.1.1 running the latest Spotify app) from Spotify on the PC ... I can't? I can change tracks b...

LaloPech

Songwriter

1528 Views

1 replies

0 likes

  • 1528 Views
  • 1 replies
  • 0 likes

Error Message Sharing to Instagram

PlanPremiumCountry USDeviceiPhone 7 My Question or Issue When I try to share a song to my Instagram story, I get this error. I can usually share songs no problem, but today keep getting this error even after reinstalling the apps and restarting my ph...

Newbie

  Plan Premium Country  US Device iPhone 7   My Question or Issue  When I try to share a song to my Instagram story, I get this error. I can usually share songs no proble...

Ebarne

Casual Listener

1898 Views

3 replies

1 likes

  • 1898 Views
  • 3 replies
  • 1 likes

songs pause randomly... first time in 4 years

I have had spotify on my iphone for a few years now. For the last week or so it pauses a lot during songs to the point where is obnoxious. This is the first time I have even logged onto Spotify from my computer so it really should not be about the ap...

Newbie

I have had spotify on my iphone for a few years now. For the last week or so it pauses a lot during songs to the point where is obnoxious. This is the first time I have even logged onto Spotify ...

kevvw

Regular

709 Views

1 replies

0 likes

  • 709 Views
  • 1 replies
  • 0 likes

No Last.fm scrobble under home wifi

PlanPremiumCountrySwedenDeviceiPhone X and Macbook ProOperating System iOS I am facing an issue for the last few days where the music I listen at home (either using my iPhone or Macbook) does not scrobble to Last.fm. I am not listening under Private ...

Composer

Plan Premium Country Sweden Device iPhone X and Macbook Pro Operating System iOS   I am facing an issue for the last few days where the music I listen at home (either using my iPhone o...

646 Views

0 replies

1 likes

  • 646 Views
  • 0 replies
  • 1 likes

Daily mix

My Question or Issue By mistake i deleted my daily mix and i dont know how to get it back , i tried deleting the app and logging out. I hope i get it back

Casual Listener

    My Question or Issue  By mistake i deleted my daily mix and i dont know how to get it back , i tried deleting the app and logging out. I hope i get it back

Keanu_C

Community Legend

2059 Views

7 replies

0 likes

  • 2059 Views
  • 7 replies
  • 0 likes

Shuffle only plays recently added tracks

When shuffling all "Songs" saved to my library, Spotify only plays the most recently added ~100 or so tracks. This is an ongoing issue (searching keywords returns threads going back as far as 2013). Please don't suggest workarounds such as "add all y...

Regular

When shuffling all "Songs" saved to my library, Spotify only plays the most recently added ~100 or so tracks. This is an ongoing issue (searching keywords returns threads going back as far as 2013). ...

stoli_man

Newbie

6957 Views

1 replies

47 likes

Other
  • 6957 Views
  • 1 replies
  • 47 likes

Solved!!Superuser Contribution Sharing to Instagram Not Working??

PlanPremiumCountry United StatesDeviceiPhone 8Operating SystemiOS 11 My Question or Issue I have been able to link and share things from Spotify to my Instagram Story in the past no problem, but now when I try to hit share and then share to Instagram...

Casual Listener

Plan Premium Country  United States Device iPhone 8 Operating System iOS 11   My Question or Issue  I have been able to link and share things from Spotify to my Instagram Sto...

TheClubs

Casual Listener

105087 Views

14 replies

25 likes

Instagram
Instagram Stories
  • 105087 Views
  • 14 replies
  • 25 likes

Solved!! Unable to Share to Instagram Stories

PlanPremiumCountry U.S.DeviceiPhone 6S (iOS 12.1.1) Hello! I’m unable to share to my Instagram Stories from the Spotify option. I’m able to share it anywhere else, however when I choose the “Instagram Stories” option, I‘m met with a momentary wait ti...

Casual Listener

  Plan Premium Country  U.S. Device iPhone 6S (iOS 12.1.1)     Hello! I’m unable to share to my Instagram Stories from the Spotify option. I’m able to share it anywhere e...

petermwilson

Casual Listener

6855 Views

8 replies

9 likes

  • 6855 Views
  • 8 replies
  • 9 likes

Music stop playing when making an instagram story

I use my Spotify’s music as background for my stories, but since I got an iPhone 7 every time I try to make a story, music stops playing every time I push the record button.

Newbie

I use my Spotify’s music as background for my stories, but since I got an iPhone 7 every time I try to make a story, music stops playing every time I push the record button.

aymardb

Casual Listener

76648 Views

9 replies

5 likes

  • 76648 Views
  • 9 replies
  • 5 likes

Superuser Contribution iOS Alpha & Beta Programs

We are excited to announce we are launching both an Alpha and a Beta program for the Spotify iOS. Please read below for more information on how to get started. We appreciate your help in making the Spotify app the best it can be. What are the Spotify...

Moderator

We are excited to announce we are launching both an Alpha and a Beta program for the Spotify iOS.   Please read below for more information on how to get started. We appreciate your help in m...

MattSuda

Spotify Star

27975 Views

4 replies

14 likes

  • 27975 Views
  • 4 replies
  • 14 likes

spotify pausing when recording stories

When I had an iPhone 8 plus I used to let spotify songs playing in second plan and when I recorded stories on instagram they kep playing. Now I bought an iPhone XS Max and when I start recording a story on instagram, spotify pauses, so I cant record ...

Newbie

When I had an iPhone 8 plus I used to let spotify songs playing in second plan and when I recorded stories on instagram they kep playing. Now I bought an iPhone XS Max and when I start recording a st...

landonharris88

Composer

7043 Views

3 replies

2 likes

  • 7043 Views
  • 3 replies
  • 2 likes

Sleep Timer unresponsive on iPad

PlanPremiumDevice(iPad Pro 2018)Operating SystemIOS My Question or IssueA sleep timer is available for podcasts on my Spotify account, however any time I click on it within the menu nothing happens. There is no response or follow up menu, and no slee...

Newbie

Plan Premium Device (iPad Pro 2018) Operating System IOS   My Question or Issue A sleep timer is available for podcasts on my Spotify account, however any time I click on it within the m...

supergirl558824

Music Fan

2454 Views

1 replies

0 likes

  • 2454 Views
  • 1 replies
  • 0 likes

Some local files won’t download

I recently got a new phone (iPhone 6s) and have tried to download my local files. Strangely, only some of files will show up on the phone. I didn’t have this issue with my old phone (a 5s). I have tried all of the recommendations listed on this forum...

Music Fan

I recently got a new phone (iPhone 6s) and have tried to download my local files. Strangely, only some of files will show up on the phone. I didn’t have this issue with my old phone (a 5s). I have tr...

agrumwald

Music Fan

612 Views

1 replies

0 likes

iphone
local files
  • 612 Views
  • 1 replies
  • 0 likes

Dumb question please help

I’m in the US. Using free version. I’m new to Spotify but I am following a few friends. I’m on an iPhone 8. My problem is when I view a friend’s public playlist, the songs content varies every time I look at the playlist. I can look at it and it migh...

Newbie

I’m in the US. Using free version. I’m new to Spotify but I am following a few friends. I’m on an iPhone 8. My problem is when I view a friend’s public playlist, the songs content varies every time I...

370 Views

0 replies

0 likes

  • 370 Views
  • 0 replies
  • 0 likes

Spotify App needs more storage space AFTER un-downloading songs

PlanFree/PremiumCountryAustriaDeviceiPhone 6SOperating SystemiOS 12.0.1 My Question or IssueWhen making multiple songs available offline the storage use naturally goes up. (And by the way, after having that issue for YEARS there STILL is no functiona...

Casual Listener

  Plan Free/Premium Country Austria Device iPhone 6S Operating System iOS 12.0.1   My Question or Issue When making multiple songs available offline the storage use naturally goe...

zaps

Casual Listener

602 Views

1 replies

0 likes

  • 602 Views
  • 1 replies
  • 0 likes

Deleting songs from a huge playlist

I have 300+ songs. How do I find the one song I want to delete from my playlist? I don’t want to scroll through 300 songs to find the one. My playlist will only get bigger over time. I want to search through a filter and delete the Song. Also, how do...

Newbie

I have 300+ songs.  How do I find the one song I want to delete from my playlist?  I don’t want to scroll through 300 songs to find the one. My playlist will only get bigger over time. &nbs...

supergirl558824

Music Fan

726 Views

1 replies

1 likes

  • 726 Views
  • 1 replies
  • 1 likes

Problem with syncing onto Iphone

I have been trying to download a song that I have in my local files on my computer. Other posts were saying disable the firewall and other things to try but they didn't work for me. One said to try and reinstalling the app. When I did that the song t...

Newbie

I have been trying to download a song that I have in my local files on my computer. Other posts were saying disable the firewall and other things to try but they didn't work for me.  One said to...

370 Views

0 replies

0 likes

  • 370 Views
  • 0 replies
  • 0 likes

listen to f1f

HelloI'm a premium user on an iPhone 8 (ios 12) in France. Very often, I have a message that appears when listening saying that I listen to f1f and proposing to continue (see image attached) while I do not use any bluetooth device and the sound stops...

Newbie

Hello I'm a premium user on an iPhone 8 (ios 12) in France.  Very often, I have a message that appears when listening saying that I listen to f1f and proposing to continue (see image attached)...

landonharris88

Composer

553 Views

1 replies

0 likes

  • 553 Views
  • 1 replies
  • 0 likes

Songs unavailable

Hey I have some issues with grayed out songs in specific playlists,like the madden music Monday’s playlist.Some songs are greyed out and I can’t play them,but when I search for this song I can play it regularly...Those are all explicit songs btwPlanP...

Music Fan

Hey I have some issues with grayed out songs in specific playlists,like the madden music Monday’s playlist. Some songs are greyed out and I can’t play them,but when I search for this song I can play...

FatCheese

Music Fan

1819 Views

6 replies

0 likes

  • 1819 Views
  • 6 replies
  • 0 likes

iOS Beta

I filled out the webform for iOS beta access a couple day ago. I'm curious how long it normally takes to receive your invitation? I think there may have been a typo in the information I filled out but I'm not able to fill it out again. I get the atta...

Casual Listener

I filled out the webform for iOS beta access a couple day ago. I'm curious how long it normally takes to receive your invitation? I think there may have been a typo in the information I filled o...

MattSuda

Spotify Star

1783 Views

5 replies

0 likes

  • 1783 Views
  • 5 replies
  • 0 likes