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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

29844 Views

40 replies

9 likes

  • 29844 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94417 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

970 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293571 Views

60 replies

15 likes

  • 293571 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123614 Views

19 replies

38 likes

  • 123614 Views
  • 19 replies
  • 38 likes

listen to f1f

HelloI'm a premium user on an iPhone 8 (ios 12) in France. Very often, I have a message that appears when listening saying that I listen to f1f and proposing to continue (see image attached) while I do not use any bluetooth device and the sound stops...

Newbie

Hello I'm a premium user on an iPhone 8 (ios 12) in France.  Very often, I have a message that appears when listening saying that I listen to f1f and proposing to continue (see image attached)...

landonharris88

Composer

550 Views

1 replies

0 likes

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  • 1 replies
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Songs unavailable

Hey I have some issues with grayed out songs in specific playlists,like the madden music Monday’s playlist.Some songs are greyed out and I can’t play them,but when I search for this song I can play it regularly...Those are all explicit songs btwPlanP...

Music Fan

Hey I have some issues with grayed out songs in specific playlists,like the madden music Monday’s playlist. Some songs are greyed out and I can’t play them,but when I search for this song I can play...

FatCheese

Music Fan

1802 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

iOS Beta

I filled out the webform for iOS beta access a couple day ago. I'm curious how long it normally takes to receive your invitation? I think there may have been a typo in the information I filled out but I'm not able to fill it out again. I get the atta...

Casual Listener

I filled out the webform for iOS beta access a couple day ago. I'm curious how long it normally takes to receive your invitation? I think there may have been a typo in the information I filled o...

MattSuda

Spotify Star

1718 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Spotify needs to fix iOS link for safari

Whenever I try and open a link on my iphone of a spotify song or playlist, it directs me to the apple store instead of opening the spotify application. I'm so sick of this not working and then going on the forums and seeing that this is happening to ...

Casual Listener

Whenever I try and open a link on my iphone of a spotify song or playlist, it directs me to the apple store instead of opening the spotify application.  I'm so sick of this not working and then ...

Loxer

Community Legend

3587 Views

5 replies

1 likes

  • 3587 Views
  • 5 replies
  • 1 likes

Connect Waze to Spotify Banner (X) doesn't work

Waze banner stuck permenently. Brand new Pixel 3. Just got it. Just got it all set up. Waze banner (X) to close doesn't work. I can't get rid of it. I swear this was also on my S7 though even before I moved to the Pixel 3.

Regular

Waze banner stuck permenently.  Brand new Pixel 3. Just got it. Just got it all set up.  Waze banner (X) to close doesn't work. I can't get rid of it.   I swear this was also on my S...

dropc

Regular

2861 Views

3 replies

0 likes

  • 2861 Views
  • 3 replies
  • 0 likes

How do I play certain songs?

PlanPremiumCountry USADeviceIPhone SEOperating SystemIOS 10 My Question or Issue So when I go to the German top 50 charts I see “Roli Glitzer Glitzer” and it’s one of my favorite songs, but it’s shaded in gray and I can’t play it. Does anyone know ho...

Newbie

Plan Premium Country  USA Device IPhone SE Operating System IOS 10   My Question or Issue  So when I go to the German top 50 charts I see “Roli Glitzer Glitzer” and it’s one ...

landonharris88

Composer

523 Views

1 replies

0 likes

  • 523 Views
  • 1 replies
  • 0 likes

Songs not working

PlanPremiumCountryUnited States DeviceiPhone 7Operating SystemiOS11 Certain songs wont play anymore after I tried the premium free for a week. They stopped working after the free trial ended. I then got premium for three months and the songs still wo...

Casual Listener

Plan Premium Country United States  Device iPhone 7 Operating System iOS11    Certain songs wont play anymore after I tried the premium free for a week. They stopped working a...

Domie89

Casual Listener

902 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

“Cannot play station” pop up

Recently newly added music has a weird quirk on iOS.....click on the ellipsis to the right of a song title to bring up the menu, and on top of the menu, before you even select anything, you get a pop up: “Cannot play station. Sorry this station can n...

Roadie

  Recently newly added music has a weird quirk on iOS.....click on the ellipsis to the right of a song title to bring up the menu, and on top of the menu, before you even select anything, you g...

Mitchgo

Roadie

2822 Views

9 replies

6 likes

  • 2822 Views
  • 9 replies
  • 6 likes

Add album to playlist button

PlanFree/PremiumCountry DeviceiPhone 8Operating SystemiOS 10 My Question or Issue The “add album to playlist” button that used to be under the three dots button in the top right corner when on an album page was removed with the last update. It needs ...

Visitor

Plan Free/Premium Country   Device iPhone 8 Operating System iOS 10   My Question or Issue  The “add album to playlist” button that used to be under the three dots button in ...

Loxer

Community Legend

1007 Views

1 replies

1 likes

  • 1007 Views
  • 1 replies
  • 1 likes

Do not play list

PlanPremiumCountry CanadaDeviceiPhone 5Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I signed up for premium a couple weeks ago and can't put songs on my do not play list anymore. Can this not be done on premium? I can'...

Casual Listener

Plan Premium Country  Canada Device iPhone 5 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I signed up for premium a couple weeks ago ...

Loxer

Community Legend

1161 Views

3 replies

0 likes

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  • 3 replies
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Too many ads

On Iphone after every song there is AT LEAST one ad. Every single song, without exception. I’ve also noticed that the free 30 minutes only occasionally works.

Newbie

On Iphone after every song there is AT LEAST one ad. Every single song, without exception. I’ve also noticed that the free 30 minutes only occasionally works.    

Loxer

Community Legend

2270 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Premium Family Account and Mandy IPAD

Hi to all We have a Premium Family Acount with 2 Adults Acoount and 2 Kids Accounts. Evers Kid hast an old IPad with there own Spotify App Account (from the Premium Familiy Account) on it. When now two Kids want hear Spotify at the same time, they tw...

Casual Listener

Hi to all   We have a Premium Family Acount with 2 Adults Acoount and 2 Kids Accounts. Evers Kid hast an old IPad with there own Spotify App Account (from the Premium Familiy Account) on it. ...

Loxer

Community Legend

619 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Bug : avalible devices quits app

PlanPremiumCountry UkDeviceIhpone 6 iPad Pro 12.1Operating System(iOS 12.1 My Question or Issue when you press avalible devices, to let's say send to Alexa speaker pair, the app just quits, this is in both iOS versions for phone and ipad

Newbie

Plan Premium Country  Uk Device Ihpone 6 iPad Pro 12.1 Operating System (iOS 12.1   My Question or Issue   when you press avalible devices, to let's say send to Alexa speake...

Loxer

Community Legend

656 Views

1 replies

0 likes

  • 656 Views
  • 1 replies
  • 0 likes

Link to "play on spotify" on Instagram leads to Apple Store

Everytime that someone shares a music on the stories of Instagram, where you can see the link on top saying "Play on Spotify", I click on it and I am directed to the internet page of Spotify through Safari, and not the app (that I have instaled on my...

Newbie

Everytime that someone shares a music on the stories of Instagram, where you can see the link on top saying "Play on Spotify",  I click on it and I am directed to the internet page of Spotify th...

Loxer

Community Legend

761 Views

1 replies

0 likes

  • 761 Views
  • 1 replies
  • 0 likes

Solved!! Download playlist without saving to library?

PlanPremiumCountryEngland DeviceiPhone XOperating SystemiOS (Latest) My Question or Issue:Hello, really quick question - You have a playlist named Hype (could be any playlist but this is an example). If I want to make that playlist available offline,...

Casual Listener

Plan Premium Country England  Device iPhone X Operating System iOS (Latest)   My Question or Issue: Hello, really quick question - You have a playlist named Hype (could be any pla...

Loxer

Community Legend

4424 Views

1 replies

1 likes

  • 4424 Views
  • 1 replies
  • 1 likes

Solved!! Two iPads are connected at same time

PlanPremium FamilyCountrySwitzerland Device(iPad Information See below)Operating System(iOS 9) My Question or Issue We have a Premium Family Acount with 2 Adults Acoount and 2 Kids Accounts. Evers Kid hast an old IPad with there own Spotify App Accou...

Casual Listener

Plan Premium Family Country Switzerland   Device (iPad Information See below) Operating System (iOS 9)   My Question or Issue   We have a Premium Family Acount with 2 Adult...

MattSuda

Spotify Star

2453 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

iOS Opening Links in Safari and not App

Hi everyone! I just went from an iPhone SE to the iPhone XS. For some reason, when I receive a link in iMessage for a song on Spotify it opens in Safari. From there I can click open Spotify and it tries to launch the app store and I ultimately can't ...

Casual Listener

  Hi everyone!   I just went from an iPhone SE to the iPhone XS. For some reason, when I receive a link in iMessage for a song on Spotify it opens in Safari. From there I can click open ...

MattSuda

Spotify Star

6538 Views

4 replies

5 likes

  • 6538 Views
  • 4 replies
  • 5 likes

Playlist Missing Songs on iPhone

PlanPremiumCountryUSA DeviceiPhone XROperating System(iOS 12.1.1 My Question or IssueI have a 33 song playlist that shows up properly on my iPad and on my Macbook but on my iPhone the playlist list says there are 33 song but when I select the playlis...

Casual Listener

Plan Premium Country USA  Device iPhone XR Operating System (iOS 12.1.1   My Question or Issue I have a 33 song playlist that shows up properly on my iPad and on my Macbook b...

Ragedoge

Composer

1121 Views

3 replies

0 likes

  • 1121 Views
  • 3 replies
  • 0 likes

Cannot install Spotify in my Ipod4

PlanPremiumCountry ArgentinaDeviceiPod4Operating System(iOS 9.8) My Question or IssueHello. I received an iPod4 from my son and had the stupid idea to clean all software to factory.Then I wanted to re-install Spotify...but it says that I need IOS 10 ...

Casual Listener

Plan Premium Country  Argentina Device iPod4 Operating System (iOS 9.8)   My Question or Issue Hello. I received an iPod4 from my son and had the stupid idea to clean all software...

Ragedoge

Composer

651 Views

3 replies

0 likes

  • 651 Views
  • 3 replies
  • 0 likes