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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

Dannythyuhh

Casual Listener

142552 Views

503 replies

108 likes

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  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png

Spotify Star

Rastereyes

Casual Listener

99231 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Iphone XS Headphone Dongle Pausing Music

PlanPremiumCountryMalta DeviceiPhone XSOperating SystemiOS 12.1 My Question or IssueSince the iphone does not have a headphone jack i have to use the headphone dongle and once i plug it the music plays for about half a minute then it pauses the music...

Visitor

Plan Premium Country Malta  Device iPhone XS Operating System iOS 12.1   My Question or Issue Since the iphone does not have a headphone jack i have to use the headphone dongle an...

Luke

Spotify Star

3171 Views

4 replies

0 likes

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  • 4 replies
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Superuser Contribution Discover Weekly sort stuck on 'custom'

For a while now, the sorting options aren't saved in the Discover Weekly playlist. It always goes back to 'custom'. Other playlists are okay.

Casual Listener

For a while now, the sorting options aren't saved in the Discover Weekly playlist. It always goes back to 'custom'. Other playlists are okay. 

lpgm

Casual Listener

1576 Views

4 replies

0 likes

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  • 4 replies
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How do you add Playlist Option to Main Spotify Screen

I noticed that with the new UI there are only 3 icons on the home screen. Home, Search and Your library. I am hoping they did this to allow you to add icons of your choice here. I would like my playlists icon the be there or even better my favorites ...

Casual Listener

I noticed that with the new UI there are only 3 icons on the home screen. Home, Search and Your library. I am hoping they did this to allow you to add icons of your choice here. I would like my playl...

Shurafa

Casual Listener

645 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Oct 2018 update: search by genre missing

I'm using Spotify premium on IOS12 in the UK and have just updated to version 8.4.78.643. I was expecting this to have new updates in it including searching by genre (as featured in this article) but it doesn't - the search is the same as before the ...

Casual Listener

  I'm using Spotify premium on IOS12 in the UK and have just updated to version 8.4.78.643. I was expecting this to have new updates in it including searching by genre (as featured in this arti...

inkymortar

Casual Listener

1549 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! discover based on artists in app?

The desktop program suggests albums based on artists I have listened to, very specifically linking them (as in, because you listed to X, try Y). The latest version of the IOS app does not have this feature, or at least I cannot find it. Is there any ...

Casual Listener

  The desktop program suggests albums based on artists I have listened to, very specifically linking them (as in, because you listed to X, try Y). The latest version of the IOS app does not hav...

dberiss

Casual Listener

637 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

How can I create a playlist from my saved songs?

PlanPremiumCountry USDeviceiPhone 6sOperating SystemiOS 12.0.1 In the past when my saved library was only a few songs I would just manually add each one to a playlist, but now I have hundreds, and it’s rather tedious selecting them one-by-one to add ...

Visitor

Plan Premium Country  US Device iPhone 6s Operating System iOS 12.0.1   In the past when my saved library was only a few songs I would just manually add each one to a playlist, but...

maiaisabellaxo

Casual Listener

730 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Log off and on the iOS app??

PlanPremiumCountry UsaDevice(iPhone X)Operating System(iOS 12.1) So how do I log off and on the iOS app? I purchased premium, and it’s working with my Mac app, but my phone is telling me I’m on the free plan.I assume the account that is already assoc...

Newbie

Plan Premium Country  Usa Device (iPhone X) Operating System (iOS 12.1)   So how do I log off and on the iOS app? I purchased premium, and it’s working with my Mac app, but my phon...

jurphy

Casual Listener

2890 Views

1 replies

0 likes

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  • 1 replies
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Music skips and stutters over Bluetooth in my car

Just bought a car (2014 VW Golf). When I play music on Spotify over Bluetooth, songs skip and stutter, like a CD scratching. Can anyone suggest some troubleshooting I can try? I’ve tried turning on Data Saver in the Spotify app, which didn’t help. Al...

Casual Listener

  Just bought a car (2014 VW Golf). When I play music on Spotify over Bluetooth, songs  skip and stutter, like a CD scratching.    Can anyone suggest some troubleshoo...

ardacebi

Composer

23914 Views

5 replies

0 likes

bluetooth
Car
skipping
Troubleshooting
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  • 5 replies
  • 0 likes

Some local files won't download to iPhone

PlanPremiumCountry SwedenDeviceiPhone 8, 256GBOperating SystemiOS 12.1 My Question or Issue I upgraded from my old iPhone 6 to an iPhone 8 yesterday and had no problems re-downloading all my playlists etc. again, however local files are proving to be...

Casual Listener

Plan Premium Country  Sweden Device iPhone 8, 256GB Operating System iOS 12.1  My Question or Issue  I upgraded from my old iPhone 6 to an iPhone 8 yesterday and had no proble...

823 Views

0 replies

0 likes

iphone
local files
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  • 0 replies
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How does endless artist radio work?

I’ve been using endless artist radio and my understanding was that the radio updates and learns your music preferences instead of using the thumbs up and down system. There is a song one of my endless artist radio playlists that keeps showing up when...

Roadie

I’ve been using endless artist radio and my understanding was that the radio updates and learns your music preferences instead of using the thumbs up and down system. There is a song one of my endles...

Npostman

Roadie

918 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Spotify thinks I click on songs when I don‘t

PlanPremiumCountry GermanyDeviceiPhone 6Operating SystemiOS 12.1 My Question or IssueSince a couple of updates ago, the haptics have changed in a very bad way, I‘ll try to describe it:1. When swiping up/down to scroll, and letting it scroll on it‘s o...

Newbie

Plan Premium Country  Germany Device iPhone 6 Operating System iOS 12.1   My Question or Issue Since a couple of updates ago, the haptics have changed in a very bad way, I‘ll try ...

Loxer

Community Legend

535 Views

1 replies

0 likes

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  • 1 replies
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Solved!! “This song is unavailable”

PlanPremiumCountry United StatesDeviceiPhone 5S & Dell desktopOperating System(iOS 12.1/Windows 7) My Question or Issue Every time I try to listen to the song Season by The Scene Aesthetic on both my Spotify app and also the webplayer on my desktop c...

Visitor

Plan Premium Country  United States Device iPhone 5S & Dell desktop Operating System (iOS 12.1/Windows 7)   My Question or Issue  Every time I try to listen to the song S...

user-removed

Not applicable

9411 Views

4 replies

0 likes

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  • 4 replies
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IOS 12.1 bluetooth streaming audio stutter

PlanPremiumCountry UKDeviceiPhone XS MaxOperating SystemiOS 12.1 My Question or IssueBefore iOS 12 i could pair my iphone to my cars stereo for music and it would connect as soon as i got in the car, one tap on the stereo and it would play music, did...

Newbie

Plan Premium Country  UK Device iPhone XS Max Operating System iOS 12.1   My Question or Issue Before iOS 12 i could pair my iphone to my cars stereo for music and it would connec...

landonharris88

Composer

1660 Views

1 replies

1 likes

  • 1660 Views
  • 1 replies
  • 1 likes

I’m having gift card troubles

PlanFree/PremiumCountry Canada Deviceiphone 6s Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue hello, I have gotten a gift card for my birthday (it is for 12 months) and I just went to use it today and I have run into a p...

Newbie

Plan Free/Premium Country  Canada  Device iphone 6s  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   hello, I have gotten a ...

landonharris88

Composer

430 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Spotify randomly pauses and unpauses

PlanPremiumCountry SwedenDeviceiPhone 7Operating SystemWindows 10 My Question or Issue For the last 3-4 months (spring of 2018) I have had problems with Spotify randomly pausing and unpausing the music. Useful info:It happens both on my iPhone 7 and ...

Casual Listener

Plan Premium Country  Sweden Device iPhone 7 Operating System Windows 10  My Question or Issue  For the last 3-4 months (spring of 2018) I have had problems with Spotify ...

reneebacke

Newbie

5955 Views

5 replies

7 likes

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  • 5 replies
  • 7 likes

Play randomic from search does not work

After typing a search (for instance, Nancy Sinatra), the songa returned do not play. Either it changes to different singers, or it stops if I push next song. I am a Premium user in Brazil. Iphone 6. IOs 12.1. Telmo

Casual Listener

After typing a search (for instance, Nancy Sinatra), the songa returned do not play. Either it changes to different singers, or it stops if I push next song.   I am a Premium user in Brazil. I...

ardacebi

Composer

628 Views

3 replies

0 likes

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  • 3 replies
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Solved!! control echo with iPhone on family plan

Planfamily plan - consideringCountry USADeviceecho dot and iphone 10 Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue(1) under a premium membership, i can control my echo dots via the iphone application. under a family pla...

Casual Listener

Plan family plan - considering Country  USA Device echo dot and iphone 10   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue (1) under a ...

deanhl

Casual Listener

622 Views

2 replies

0 likes

  • 622 Views
  • 2 replies
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Superuser Contribution Jumps to radio when selecting ‘see all songs’

PlanPremiumCountry NorwayDeviceiPhone SEOperating SystemiOS 12.0.1. My Question or Issue I have used the Search function for a band name and then selected ‘see all songs’ to play their songs in an (almost) decreasing order based on popularity.I haven...

Casual Listener

Plan Premium Country  Norway Device iPhone SE Operating System iOS 12.0.1.   My Question or Issue  I have used the Search function for a band name and then selected ‘see all ...

darkns

Regular

1165 Views

5 replies

1 likes

  • 1165 Views
  • 5 replies
  • 1 likes

Solved!! App not available for iPad2

Plan PremiumCountry UK Device iPad2Operating System iOS9 Although the "System requirements" page shows support for the iPad2, when I try to download the app I get a message telling me to update to iOS10 or above. The latest update for the iPad2 is iO...

Casual Listener

Plan Premium Country UK  Device iPad2 Operating System iOS9    Although the "System requirements" page shows support for the iPad2, when I try to download the app I get a mes...

HPaul

Casual Listener

14029 Views

3 replies

1 likes

  • 14029 Views
  • 3 replies
  • 1 likes

Solved!! Browse and Radio icons disapeared from the app on IPhone xr

PlanOnly Home, Search and Your Library icons. Browse and radio are nowhere to be found! PremiumCountry UKDevice(iPhone xr)Operating System(iOS 12.) My Question or Issue

81A7911C-4137-4756-A89F-C421E78A4921.jpeg

Casual Listener

Plan Only Home, Search and Your Library icons. Browse and radio are nowhere to be found!   Premium Country  UK Device (iPhone xr) Operating System (iOS 12.)   My Question...

Nairiboo

Newbie

1715 Views

4 replies

0 likes

  • 1715 Views
  • 4 replies
  • 0 likes