Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
237915 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Moderator
119138 Views
117 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
447530 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
305611 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I am using a premium account on an iPhone 6s in the United States I have been downloading and listening to poscasts offline on Spotify for years. I just tried to download a few new episodes of my favorite podcast. I click the download button and the ...
I am using a premium account on an iPhone 6s in the United States I have been downloading and listening to poscasts offline on Spotify for years. I just tried to download a few new episodes ...
Casual Listener
1805 Views
1 replies
2 likes
Even if I have the last version of Spotify and my operating system of Iphone is the last one, Spotify app is still with the old screen and option. I have removed the app and download again but the version is the old onePlanPremiumCountry ItalyDevice(...
Even if I have the last version of Spotify and my operating system of Iphone is the last one, Spotify app is still with the old screen and option. I have removed the app and download again but ...
Spotify Star
5701 Views
12 replies
0 likes
Hi,On my IOS app when I tap open radio on a specific song the app just get stuck on loading screen. It works fine on desktop though.PlanPremiumCountry SwdenDeviceiPhone 7, IOS 12.1 My Question or Issue On my IOS app when I tap open radio on a specifi...
Hi, On my IOS app when I tap open radio on a specific song the app just get stuck on loading screen. It works fine on desktop though. Plan Premium Country Swden Device iPhone 7, IOS...
Community Legend
727 Views
1 replies
0 likes
I was looking into how to display recently played artists and all that but it seems that there’s just certain options that are flat out unavailable via the mobile app? Is there not a way for us to do it via mobile or what? O.o Thanks
I was looking into how to display recently played artists and all that but it seems that there’s just certain options that are flat out unavailable via the mobile app? Is there not a way for ...
Community Legend
488 Views
1 replies
0 likes
The Content and Privacy Restrictions settings in Ipod Touch disables Spotify. Is there away to select these restrictions while allowing Spotify to remain?
The Content and Privacy Restrictions settings in Ipod Touch disables Spotify. Is there away to select these restrictions while allowing Spotify to remain?
Community Legend
1878 Views
1 replies
0 likes
PlanPremiumCountry United StatesDeviceiPhone 8Operating SystemiOS 12 My Question or Issue I want to use Spotify Voice but if I long press the search button nothing happens and Spotify hasn't requested to access my microphone so I can't switch that on...
Plan Premium Country United States Device iPhone 8 Operating System iOS 12 My Question or Issue I want to use Spotify Voice but if I long press the search button nothing ...
Community Legend
1245 Views
1 replies
1 likes
There are albums, some of which have no songs, appearing my in monthly “Heavy Rotation”. I’ve never heard of them. I’ve never attempted to play them. They don’t apprear in my recently played. I have signed out across all devices and changed my passwo...
There are albums, some of which have no songs, appearing my in monthly “Heavy Rotation”. I’ve never heard of them. I’ve never attempted to play them. They don’t apprear in my recently played. I have ...
Newbie
1354 Views
2 replies
5 likes
As can be seen in the video, something is wrong with custom made playlists. This problem is persisting only recently. If I search for a song in the playlist, it ONLY plays that song. Even when I click shuffle, it won’t start from that song and shuffl...
As can be seen in the video, something is wrong with custom made playlists. This problem is persisting only recently. If I search for a song in the playlist, it ONLY plays that song. Even when I clic...
Casual Listener
3417 Views
5 replies
0 likes
Hello guys, I have this problem with my spotify wrapped, I can not believe that I dont have enough data in my spotify, because I listen to music every day the whole year. Could you help me? Thank you in advance iPhone 8 plusSlovakia
Hello guys, I have this problem with my spotify wrapped, I can not believe that I dont have enough data in my spotify, because I listen to music every day the whole year. Could you hel...
Community Legend
2444 Views
7 replies
1 likes
I have spotify premium so I could listen to music offline and it doesn't allow me to do that on my phone.
I have spotify premium so I could listen to music offline and it doesn't allow me to do that on my phone.
Community Legend
701 Views
1 replies
0 likes
PlanFree/PremiumCountry United StatesDeviceiPhone XOperating SystemIOS 11 My Question or Issue When I try to access my 2018 wrapped, I login and then it says “hmm...something went wrong” I really wanna see my wrapped, I’ve tried different and none wo...
Plan Free/Premium Country United States Device iPhone X Operating System IOS 11 My Question or Issue When I try to access my 2018 wrapped, I login and then it says “hmm.....
Community Legend
881 Views
1 replies
1 likes
I want to change my country, i was in United Kingdom and now im in Portugal, but on “edit profil” ir only apears United Kingdom option. I already unlog in every devices and cancel my subscristion PlanFreeCountry DeviceiPhone 8 Plus Operating System(i...
I want to change my country, i was in United Kingdom and now im in Portugal, but on “edit profil” ir only apears United Kingdom option. I already unlog in every devices and cancel my subscristion&nbs...
Community Legend
580 Views
1 replies
0 likes
Hi!Firstly its so hard to solve my problems and get contact with you. It should be easier!I have iphone. And in apple store the payment amount is 12,99 tl. But in network in your website, it is 13,99 tl. Also Im using spotify for 3 years and Im payin...
Hi! Firstly its so hard to solve my problems and get contact with you. It should be easier! I have iphone. And in apple store the payment amount is 12,99 tl. But in network in your website, it is 1...
Community Legend
499 Views
1 replies
0 likes
PlanPremiumDeviceiPhone XOperating SystemiOS 12.1.1 My Question or IssueThere was an option to close recommended songs, now do not. How do I turn off recommended songs?
Plan Premium Device iPhone X Operating System iOS 12.1.1 My Question or Issue There was an option to close recommended songs, now do not. How do I turn off recommended songs?
Community Legend
2221 Views
1 replies
1 likes
PlanPremiumCountry HungaryDeviceiPhone 8Operating SystemiOS 12 If holding the seekbar on the playback tab, and pressing the down arrow, then reopening the playback tab, the seekbar does not counts.
Plan Premium Country Hungary Device iPhone 8 Operating System iOS 12 If holding the seekbar on the playback tab, and pressing the down arrow, then reopening the playback tab, th...
Community Legend
613 Views
1 replies
0 likes
PlanPremiumCountry TaiwanDeviceiPhone XOperating SystemiOS 12.1.2 My Question or Issue Every time I swipe thru songs listing in my search results or albums, it’s so easily change songs accidentally. I think the “select” touch sensitivity has been set...
Plan Premium Country Taiwan Device iPhone X Operating System iOS 12.1.2 My Question or Issue Every time I swipe thru songs listing in my search results or albums,...
Community Legend
926 Views
1 replies
0 likes
I would like to know how to dislike an artist that cameup in my release radar on the IOS device. I am able to dislike normal songs but this song has this future where entire cover image of the cd/song is displayed on full screen and controlls are hid...
I would like to know how to dislike an artist that cameup in my release radar on the IOS device. I am able to dislike normal songs but this song has this future where entire cover image of the cd/son...
Community Legend
1040 Views
1 replies
0 likes
My music keeps skipping,forwarding and pausing and Siri even opens it self up, this is allwhiest my phone is locked. I have restalled the app three times, reset the settings and rebooted it three times. Spotify care on twitter recommend closing my ol...
My music keeps skipping,forwarding and pausing and Siri even opens it self up, this is all whiest my phone is locked. I have restalled the app three times, reset the settings and rebooted it three t...
Community Legend
830 Views
1 replies
0 likes
I wanna know if I can use the tool to add songs when I am editing my playlists (like in android version). I can’t add songs from the simple way...PlanPremiumCountry BrazilDeviceiPhone 7Operating SystemiOS 12.1.1 My Question or Issue
I wanna know if I can use the tool to add songs when I am editing my playlists (like in android version). I can’t add songs from the simple way... Plan Premium Country Brazil Device ...
Community Legend
525 Views
1 replies
0 likes
Using an iPhone 7 with iOS version 12.1 (16B92), I find that the Daily Mix feature is broken.Although Daily Mix works with my account on a desktop, it gives the following error on mobile: Couldn't Open Link Spotify can't open this type of link on thi...
Using an iPhone 7 with iOS version 12.1 (16B92), I find that the Daily Mix feature is broken. Although Daily Mix works with my account on a desktop, it gives the following error on mobile: ...
Community Legend
638 Views
1 replies
0 likes
