Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
43952 Views
44 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
109460 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
438243 Views
131 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Regular
302024 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountryUK DeviceiPhone 6p / Google Nexus 6p / Huawei WatchOperating SystemiOS 12 / Android 8.1 My Question or IssueI primarily listen to Spotify using my iPhone. I also have Spotify installed on my Nexus 6p.Whenever I launch Spotify on the...
Plan Premium Country UK Device iPhone 6p / Google Nexus 6p / Huawei Watch Operating System iOS 12 / Android 8.1 My Question or Issue I primarily listen to Spotify using my iPhone...
567 Views
0 replies
0 likes
Whenever I switch to Spotify on my iPhone it takes over and starts playing automatically. This occurs ONLY when connected to my bluetooth speakers. I've synched Spotify to my speakers via my phone for years and this only recently started happening. T...
Whenever I switch to Spotify on my iPhone it takes over and starts playing automatically. This occurs ONLY when connected to my bluetooth speakers. I've synched Spotify to my speakers via my phone fo...
Newbie
1138 Views
1 replies
0 likes
Just picked up my iPhone 8 Plus running on IOS 12.1.1 and I cannot find or download the Spotify app. I have tried downloading it on the Spotify website with no luck all i get is a blank white screen. Any ideas why I cant find or download Spotify?? Th...
Just picked up my iPhone 8 Plus running on IOS 12.1.1 and I cannot find or download the Spotify app. I have tried downloading it on the Spotify website with no luck all i get is a blank white screen....
Regular
6302 Views
8 replies
0 likes
I'm running Spotify on a Windows 10 x64 PC. When I try to adjust the volume level on my (iPhone XS iOS12.1.1 running the latest Spotify app) from Spotify on the PC ... I can't?I can change tracks but the volume bar at the bottom of Spotify on the PC ...
I'm running Spotify on a Windows 10 x64 PC. When I try to adjust the volume level on my (iPhone XS iOS12.1.1 running the latest Spotify app) from Spotify on the PC ... I can't? I can change tracks b...
Songwriter
1549 Views
1 replies
0 likes
PlanPremiumCountry USDeviceiPhone 7 My Question or Issue When I try to share a song to my Instagram story, I get this error. I can usually share songs no problem, but today keep getting this error even after reinstalling the apps and restarting my ph...
Plan Premium Country US Device iPhone 7 My Question or Issue When I try to share a song to my Instagram story, I get this error. I can usually share songs no proble...
Casual Listener
1921 Views
3 replies
1 likes
I have had spotify on my iphone for a few years now. For the last week or so it pauses a lot during songs to the point where is obnoxious. This is the first time I have even logged onto Spotify from my computer so it really should not be about the ap...
I have had spotify on my iphone for a few years now. For the last week or so it pauses a lot during songs to the point where is obnoxious. This is the first time I have even logged onto Spotify ...
Regular
720 Views
1 replies
0 likes
PlanPremiumCountrySwedenDeviceiPhone X and Macbook ProOperating System iOS I am facing an issue for the last few days where the music I listen at home (either using my iPhone or Macbook) does not scrobble to Last.fm. I am not listening under Private ...
Plan Premium Country Sweden Device iPhone X and Macbook Pro Operating System iOS I am facing an issue for the last few days where the music I listen at home (either using my iPhone o...
651 Views
0 replies
1 likes
My Question or Issue By mistake i deleted my daily mix and i dont know how to get it back , i tried deleting the app and logging out. I hope i get it back
My Question or Issue By mistake i deleted my daily mix and i dont know how to get it back , i tried deleting the app and logging out. I hope i get it back
Community Legend
2114 Views
7 replies
0 likes
When shuffling all "Songs" saved to my library, Spotify only plays the most recently added ~100 or so tracks. This is an ongoing issue (searching keywords returns threads going back as far as 2013). Please don't suggest workarounds such as "add all y...
When shuffling all "Songs" saved to my library, Spotify only plays the most recently added ~100 or so tracks. This is an ongoing issue (searching keywords returns threads going back as far as 2013). ...
Newbie
6976 Views
1 replies
47 likes
PlanPremiumCountry United StatesDeviceiPhone 8Operating SystemiOS 11 My Question or Issue I have been able to link and share things from Spotify to my Instagram Story in the past no problem, but now when I try to hit share and then share to Instagram...
Plan Premium Country United States Device iPhone 8 Operating System iOS 11 My Question or Issue I have been able to link and share things from Spotify to my Instagram Sto...
Casual Listener
105236 Views
14 replies
25 likes
PlanPremiumCountry U.S.DeviceiPhone 6S (iOS 12.1.1) Hello! I’m unable to share to my Instagram Stories from the Spotify option. I’m able to share it anywhere else, however when I choose the “Instagram Stories” option, I‘m met with a momentary wait ti...
Plan Premium Country U.S. Device iPhone 6S (iOS 12.1.1) Hello! I’m unable to share to my Instagram Stories from the Spotify option. I’m able to share it anywhere e...
Casual Listener
6882 Views
8 replies
9 likes
I use my Spotify’s music as background for my stories, but since I got an iPhone 7 every time I try to make a story, music stops playing every time I push the record button.
I use my Spotify’s music as background for my stories, but since I got an iPhone 7 every time I try to make a story, music stops playing every time I push the record button.
Casual Listener
76904 Views
9 replies
5 likes
We are excited to announce we are launching both an Alpha and a Beta program for the Spotify iOS. Please read below for more information on how to get started. We appreciate your help in making the Spotify app the best it can be. What are the Spotify...
We are excited to announce we are launching both an Alpha and a Beta program for the Spotify iOS. Please read below for more information on how to get started. We appreciate your help in m...
Spotify Star
28271 Views
4 replies
14 likes
When I had an iPhone 8 plus I used to let spotify songs playing in second plan and when I recorded stories on instagram they kep playing. Now I bought an iPhone XS Max and when I start recording a story on instagram, spotify pauses, so I cant record ...
When I had an iPhone 8 plus I used to let spotify songs playing in second plan and when I recorded stories on instagram they kep playing. Now I bought an iPhone XS Max and when I start recording a st...
Composer
7215 Views
3 replies
2 likes
PlanPremiumDevice(iPad Pro 2018)Operating SystemIOS My Question or IssueA sleep timer is available for podcasts on my Spotify account, however any time I click on it within the menu nothing happens. There is no response or follow up menu, and no slee...
Plan Premium Device (iPad Pro 2018) Operating System IOS My Question or Issue A sleep timer is available for podcasts on my Spotify account, however any time I click on it within the m...
Music Fan
2469 Views
1 replies
0 likes
I recently got a new phone (iPhone 6s) and have tried to download my local files. Strangely, only some of files will show up on the phone. I didn’t have this issue with my old phone (a 5s). I have tried all of the recommendations listed on this forum...
I recently got a new phone (iPhone 6s) and have tried to download my local files. Strangely, only some of files will show up on the phone. I didn’t have this issue with my old phone (a 5s). I have tr...
Music Fan
626 Views
1 replies
0 likes
I’m in the US. Using free version. I’m new to Spotify but I am following a few friends. I’m on an iPhone 8. My problem is when I view a friend’s public playlist, the songs content varies every time I look at the playlist. I can look at it and it migh...
I’m in the US. Using free version. I’m new to Spotify but I am following a few friends. I’m on an iPhone 8. My problem is when I view a friend’s public playlist, the songs content varies every time I...
380 Views
0 replies
0 likes
PlanFree/PremiumCountryAustriaDeviceiPhone 6SOperating SystemiOS 12.0.1 My Question or IssueWhen making multiple songs available offline the storage use naturally goes up. (And by the way, after having that issue for YEARS there STILL is no functiona...
Plan Free/Premium Country Austria Device iPhone 6S Operating System iOS 12.0.1 My Question or Issue When making multiple songs available offline the storage use naturally goe...
Casual Listener
686 Views
1 replies
0 likes
I have 300+ songs. How do I find the one song I want to delete from my playlist? I don’t want to scroll through 300 songs to find the one. My playlist will only get bigger over time. I want to search through a filter and delete the Song. Also, how do...
I have 300+ songs. How do I find the one song I want to delete from my playlist? I don’t want to scroll through 300 songs to find the one. My playlist will only get bigger over time. &nbs...
Music Fan
736 Views
1 replies
1 likes
I have been trying to download a song that I have in my local files on my computer. Other posts were saying disable the firewall and other things to try but they didn't work for me. One said to try and reinstalling the app. When I did that the song t...
I have been trying to download a song that I have in my local files on my computer. Other posts were saying disable the firewall and other things to try but they didn't work for me. One said to...
377 Views
0 replies
0 likes
