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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

29970 Views

40 replies

9 likes

  • 29970 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94517 Views

115 replies

12 likes

Other
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  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

975 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293632 Views

60 replies

15 likes

  • 293632 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123635 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

How to know which downloaded songs on Iphone?

PlanPremiumCountryBrazilDeviceiPhone 7Operating SystemiOS 12 My Question or IssueHow to know which songs are downloaded? Just going on the playslist and the albums? Is there somewhere I see all the downloaded songs?

Casual Listener

Plan Premium Country Brazil Device iPhone 7 Operating System iOS 12   My Question or Issue How to know which songs are downloaded? Just going on the playslist and the albums? Is there ...

Mitchgo

Roadie

6651 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Downloaded music not showing up in songs

I recently upgraded to Spotify premium on my iPhone 7. I went to download my playlist of about 300 songs, and it seems the playlist downloaded correctly since there is a little green arrow next to each song when I open my playlist. However, when I go...

Newbie

I recently upgraded to Spotify premium on my iPhone 7. I went to download my playlist of about 300 songs, and it seems the playlist downloaded correctly since there is a little green arrow next to ea...

Ragedoge

Composer

556 Views

1 replies

0 likes

  • 556 Views
  • 1 replies
  • 0 likes

Very strange and random error when scrolling (&clicking) through the Spotify iOS app.

Plan: PremiumCountry: The Netherlands Device: iPhone 5SOperating System: iOS 12.1 My Question or Issue:I've been using Spotify since 2011 with great pleasure But since yesterday, I get an error all the time about a channel that can't be found? Don't ...

Newbie

Plan: Premium Country: The Netherlands   Device: iPhone 5S Operating System: iOS 12.1   My Question or Issue: I've been using Spotify since 2011 with great pleasure 🙂 But since yest...

Ragedoge

Composer

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes

Spotify account crossed up with someone elses

PlanFree/PremiumCountry Device Operating late 2016)System My Question or Issue my spotify account is crossed up with someone elses. I keep losing my playlist and have to recover them almost every day and my music will switch to someone elses in mid s...

Casual Listener

Plan Free/Premium Country   Device   Operating late 2016) System     My Question or Issue  my spotify account is crossed up with someone elses. I keep losing my pl...

Ragedoge

Composer

1252 Views

3 replies

0 likes

  • 1252 Views
  • 3 replies
  • 0 likes

Spotify randomly plays paused songs when I plug off AirPods

PlanPremiumCountry Slovakia (currently UK)DeviceiPhone 7, iPhone 6s (both devices) Operating SystemiOS 12.1 My Question or IssueHi, every now and then (it's very random) when I plug off my AirPods and put them back to the charger Spotify starts to pl...

Newbie

Plan Premium Country  Slovakia (currently UK) Device iPhone 7, iPhone 6s (both devices)  Operating System iOS 12.1   My Question or Issue Hi, every now and then (it's very ra...

MiKHEILL

Casual Listener

3307 Views

2 replies

3 likes

  • 3307 Views
  • 2 replies
  • 3 likes

Missing Artist Playlists

PlanPremiumCountry UKDeviceiPhone XOperating SystemiOS 12.1 My Question or IssueSince an update a few weeks ago I can no longer find Artist Playlists.It was normally found at the bottom under singles/compilations on the Artists page. Now all I get is...

Newbie

Plan Premium Country  UK Device iPhone X Operating System iOS 12.1   My Question or Issue Since an update a few weeks ago I can no longer find Artist Playlists. It was normally f...

370 Views

0 replies

0 likes

  • 370 Views
  • 0 replies
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Scrolling interaction bug with Artist page's Popular songs

PlanPremium DeviceiPhone XSOperating SystemiOS 12 My Question or Issue Steps to reproduce:1. Navigate to any Artist's page2. With a single flick of your finger, scroll downwards with enough momentum that the list continues to scroll automatically.3. ...

Casual Listener

Plan Premium   Device iPhone XS Operating System iOS 12   My Question or Issue  Steps to reproduce: 1. Navigate to any Artist's page 2. With a single flick of your finger, s...

oddic

Newbie

899 Views

3 replies

2 likes

  • 899 Views
  • 3 replies
  • 2 likes

Browsing album by Artist

DeviceiPhone 6SOperating System(iOS 12 When I browse by Artist Name , appear all the SONG of that artist and NOT the Album!This is crazy thing!Please try to select "Ennio Morricone" and see how many song is in the list!!Can you add an "Album" view du...

Newbie

    Device iPhone 6S Operating System (iOS 12   When I browse by Artist Name , appear all the SONG of that artist and NOT the Album! This is crazy thing! Please try to select ...

391 Views

0 replies

0 likes

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[iOS][Other] Watch

https://docs.google.com/forms/d/e/1FAIpQLSdTIi79SK6m2Nomdm_zYQGDEaqaQJQ-4tTkka2FYlJNpSKV2Q/viewformi think this is what you are meant to do for the watch beta application

Casual Listener

https://docs.google.com/forms/d/e/1FAIpQLSdTIi79SK6m2Nomdm_zYQGDEaqaQJQ-4tTkka2FYlJNpSKV2Q/viewform i think this is what you are meant to do for the watch beta application 

MattSuda

Spotify Star

876 Views

3 replies

1 likes

iOS
Other
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  • 3 replies
  • 1 likes

Entering the Beta (for Apple Watch) with wrong information

PremiumGermany iPhone 7 Plus on iOS 12.0.1/WatchOS 5 Hi Folks, 3 days ago I saw a reddit-post about a upcoming support for the Apple watch which I joined.But unfortunately I got typos on the registration page.. but there is no way to correct it to ge...

Regular

Premium Germany     iPhone 7 Plus on iOS 12.0.1/WatchOS 5   Hi Folks,  3 days ago I saw a reddit-post about a upcoming support for the Apple watch which I joined. But&nbsp...

MattSuda

Spotify Star

1158 Views

5 replies

0 likes

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  • 5 replies
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Solved!!Superuser Contribution Part of the iOS beta program but don't have access to the community

I've successfullt signed up for the iOS beta program and have downloaded the beta through Test Flight, but I don't have access to the beta community forum to report bugs. Every time I try to load it, I get "Access Denied".

Newbie

I've successfullt signed up for the iOS beta program and have downloaded the beta through Test Flight, but I don't have access to the beta community forum to report bugs. Every time I try to load it,...

MattSuda

Spotify Star

1216 Views

2 replies

0 likes

Beta
iOS
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  • 2 replies
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Apple Watch beta thread?

Hello, Is there an official Apple Watch beta thread on which comments/issues can be reported?

Music Fan

  Hello,   Is there an official Apple Watch beta thread on which comments/issues can be reported?

MattSuda

Spotify Star

751 Views

1 replies

3 likes

  • 751 Views
  • 1 replies
  • 3 likes

Brta

Hi. I have signed in for the ios beta program of spotify but did not recoeve an invite. I would like to use the beta. Would you please invite me ASAP? kind regards

Regular

Hi.   I have signed in for the ios beta program of spotify but did not recoeve an invite.    I would like to use the beta. Would you please invite me ASAP?   kind regards &...

MattSuda

Spotify Star

1237 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Different volume

Hello.Not really an issue but i have a iPhone 8 Plus and a iPad mini 2. When I listen to music through my Bluetooth headset the volume is much louder on the iPad compared to the iPhone. I wonder why that is? It also seems to that the sound quality is...

Casual Listener

Hello. Not really an issue but i have a iPhone 8 Plus and a iPad mini 2. When I listen to music through my Bluetooth headset the volume is much louder on the iPad compared to the iPhone. I wonder wh...

M4rt1n41

Casual Listener

1223 Views

2 replies

0 likes

  • 1223 Views
  • 2 replies
  • 0 likes

Someone else's music has taken over my account

PlanPremiumCountry UKDeviceIphone XOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue About 3 months ago someone else's account took over mine in the middle of playing music and started playing theirs. It is always the same ...

Casual Listener

Plan Premium Country  UK Device Iphone X Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  About 3 months ago someone else's account took ...

lowstar

Casual Listener

5009 Views

3 replies

0 likes

  • 5009 Views
  • 3 replies
  • 0 likes

Equalizer broken

PlanPremiumCountryFinland DeviceiPhone 7 PlusOperating SystemIOS 12 Equalizer-page is broken. List of presets can be scrolled, but no other functionality works (ie. can’t tune eq-curve, can’t toggle eq on/off, can’t select preset).

Casual Listener

Plan Premium Country Finland   Device iPhone 7 Plus Operating System IOS 12   Equalizer-page is broken. List of presets can be scrolled, but no other functionality works (ie. can’...

KaasdeKees

Casual Listener

9449 Views

10 replies

12 likes

  • 9449 Views
  • 10 replies
  • 12 likes

Editing Playlists

PlanPremiumCountryGermanyDevice(iPhone X)Operating System(iOS 12.1; Spotify 8.4.79.933) My Question or Issue Dear Spotify-Team,in your current spotify version for iOS devices it's almost become impossible to edit playlists in an effective manner:I li...

Regular

Plan Premium Country Germany Device (iPhone X) Operating System (iOS 12.1; Spotify 8.4.79.933)   My Question or Issue   Dear Spotify-Team, in your current spotify version for iO...

458 Views

0 replies

2 likes

  • 458 Views
  • 0 replies
  • 2 likes

Where did the new tracks from followed artist section go?

PlanPremiumCountry USADeviceiPhone 8 PlusOperating SystemiOS 12.1 In my home page, there was a lightning bolt icon in the top right corner that showed me all new tracks posted by artists I follow, but it just disappeared. Was this a part of an update...

Casual Listener

Plan Premium Country  USA Device iPhone 8 Plus Operating System iOS 12.1    In my home page, there was a lightning bolt icon in the top right corner that showed me all new tra...

TheCaptainKP

Casual Listener

805 Views

3 replies

1 likes

  • 805 Views
  • 3 replies
  • 1 likes

Spotify Version 8.4.17 - issue with shuffle/repeat function via Bluetooth on Mazda CX5

PlanPremiumCountrySwitzerlandDeviceiPhone X, bought in Dec. 2017Operating Systemcurrent iOS 12.1.1 beta (Public beta tester) Spotify Version8.4.79 - installed: Wednesday, November 14, 2018 My IssueSince the update is installed, the shuffle and repeat...

Casual Listener

Plan Premium Country Switzerland Device iPhone X, bought in Dec. 2017 Operating System current iOS 12.1.1 beta (Public beta tester)   Spotify Version 8.4.79 - installed: Wednesday, Nov...

formido

Music Fan

1780 Views

4 replies

0 likes

  • 1780 Views
  • 4 replies
  • 0 likes

Artist Radio Playlists vs Normal Artist Radio Stations - difference?

On the Home tab now I have a section called "Recommended Radios" which has a choice of "Non-stop music based on your favourite songs and artists". However these seem to be completely different to to ordinary Spotify radio stations in that they appear...

Visitor

On the Home tab now I have a section called "Recommended Radios" which has a choice of "Non-stop music based on your favourite songs and artists".   However these seem to be completely differe...

2543 Views

0 replies

14 likes

  • 2543 Views
  • 0 replies
  • 14 likes