Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2025-04-12 6:43:03 PM
Rastereyes
Casual Listener
88424 Views
19 replies
38 likes

88424 Views
19 replies
38 likes

Oct 2018 update: search by genre missing

I'm using Spotify premium on IOS12 in the UK and have just updated to version 8.4.78.643. I was expecting this to have new updates in it including searching by genre (as featured in this article) but it doesn't - the search is the same as before the ...

inkymortar
Casual Listener
I'm using Spotify premium on IOS12 in the UK and have just updated to version 8.4.78.643. I was expecting this to have new updates in it including searching by genre (as featured in this arti...
2018-11-11 6:18:24 PM
2018-11-12 10:09:41 AM
inkymortar
Casual Listener
1455 Views
3 replies
0 likes

1455 Views
3 replies
0 likes

Solved!! discover based on artists in app?

The desktop program suggests albums based on artists I have listened to, very specifically linking them (as in, because you listed to X, try Y). The latest version of the IOS app does not have this feature, or at least I cannot find it. Is there any ...

dberiss
Casual Listener
The desktop program suggests albums based on artists I have listened to, very specifically linking them (as in, because you listed to X, try Y). The latest version of the IOS app does not hav...
2018-11-04 12:57:27 AM
2018-11-12 2:31:52 AM
dberiss
Casual Listener
575 Views
2 replies
0 likes

575 Views
2 replies
0 likes

How can I create a playlist from my saved songs?

PlanPremiumCountry USDeviceiPhone 6sOperating SystemiOS 12.0.1 In the past when my saved library was only a few songs I would just manually add each one to a playlist, but now I have hundreds, and it’s rather tedious selecting them one-by-one to add ...

user-removed
Visitor
Plan Premium Country US Device iPhone 6s Operating System iOS 12.0.1 In the past when my saved library was only a few songs I would just manually add each one to a playlist, but...
2018-11-11 2:54:14 AM
2018-11-11 10:11:59 PM
maiaisabellaxo
Casual Listener
711 Views
2 replies
0 likes

711 Views
2 replies
0 likes

Log off and on the iOS app??

PlanPremiumCountry UsaDevice(iPhone X)Operating System(iOS 12.1) So how do I log off and on the iOS app? I purchased premium, and it’s working with my Mac app, but my phone is telling me I’m on the free plan.I assume the account that is already assoc...

blakeolson
Newbie
Plan Premium Country Usa Device (iPhone X) Operating System (iOS 12.1) So how do I log off and on the iOS app? I purchased premium, and it’s working with my Mac app, but my phon...
2018-11-11 4:37:53 PM
2018-11-11 7:08:19 PM
jurphy
Casual Listener
2828 Views
1 replies
0 likes

2828 Views
1 replies
0 likes

Music skips and stutters over Bluetooth in my car

Just bought a car (2014 VW Golf). When I play music on Spotify over Bluetooth, songs skip and stutter, like a CD scratching. Can anyone suggest some troubleshooting I can try? I’ve tried turning on Data Saver in the Spotify app, which didn’t help. Al...

steven7777
Casual Listener
Just bought a car (2014 VW Golf). When I play music on Spotify over Bluetooth, songs skip and stutter, like a CD scratching. Can anyone suggest some troubleshoo...
2018-11-10 1:01:48 AM
2018-11-11 7:06:27 PM
ardacebi
Composer
23549 Views
5 replies
0 likes
bluetooth
Car
skipping
Troubleshooting

23549 Views
5 replies
0 likes

Some local files won't download to iPhone

PlanPremiumCountry SwedenDeviceiPhone 8, 256GBOperating SystemiOS 12.1 My Question or Issue I upgraded from my old iPhone 6 to an iPhone 8 yesterday and had no problems re-downloading all my playlists etc. again, however local files are proving to be...

jurphy
Casual Listener
Plan Premium Country Sweden Device iPhone 8, 256GB Operating System iOS 12.1 My Question or Issue I upgraded from my old iPhone 6 to an iPhone 8 yesterday and had no proble...
2018-11-11 3:57:12 PM
801 Views
0 replies
0 likes
iphone
local files

801 Views
0 replies
0 likes

How does endless artist radio work?

I’ve been using endless artist radio and my understanding was that the radio updates and learns your music preferences instead of using the thumbs up and down system. There is a song one of my endless artist radio playlists that keeps showing up when...

Npostman
Roadie
I’ve been using endless artist radio and my understanding was that the radio updates and learns your music preferences instead of using the thumbs up and down system. There is a song one of my endles...
2018-11-11 10:15:46 AM
2018-11-11 1:20:08 PM
Npostman
Roadie
893 Views
2 replies
0 likes

893 Views
2 replies
0 likes

Spotify thinks I click on songs when I don‘t

PlanPremiumCountry GermanyDeviceiPhone 6Operating SystemiOS 12.1 My Question or IssueSince a couple of updates ago, the haptics have changed in a very bad way, I‘ll try to describe it:1. When swiping up/down to scroll, and letting it scroll on it‘s o...

Francis420
Newbie
Plan Premium Country Germany Device iPhone 6 Operating System iOS 12.1 My Question or Issue Since a couple of updates ago, the haptics have changed in a very bad way, I‘ll try ...
2018-11-10 12:25:33 AM
2018-11-11 12:51:30 PM
Loxer
Community Legend
518 Views
1 replies
0 likes

518 Views
1 replies
0 likes

Solved!! “This song is unavailable”

PlanPremiumCountry United StatesDeviceiPhone 5S & Dell desktopOperating System(iOS 12.1/Windows 7) My Question or Issue Every time I try to listen to the song Season by The Scene Aesthetic on both my Spotify app and also the webplayer on my desktop c...

user-removed
Visitor
Plan Premium Country United States Device iPhone 5S & Dell desktop Operating System (iOS 12.1/Windows 7) My Question or Issue Every time I try to listen to the song S...
2018-11-10 3:35:54 AM
2018-11-11 2:39:49 AM
user-removed
Not applicable
9371 Views
4 replies
0 likes

9371 Views
4 replies
0 likes

IOS 12.1 bluetooth streaming audio stutter

PlanPremiumCountry UKDeviceiPhone XS MaxOperating SystemiOS 12.1 My Question or IssueBefore iOS 12 i could pair my iphone to my cars stereo for music and it would connect as soon as i got in the car, one tap on the stereo and it would play music, did...

Dan_83
Newbie
Plan Premium Country UK Device iPhone XS Max Operating System iOS 12.1 My Question or Issue Before iOS 12 i could pair my iphone to my cars stereo for music and it would connec...
2018-11-07 10:42:01 PM
2018-11-10 11:31:40 PM
landonharris88
Composer
1630 Views
1 replies
1 likes

1630 Views
1 replies
1 likes

I’m having gift card troubles

PlanFree/PremiumCountry Canada Deviceiphone 6s Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue hello, I have gotten a gift card for my birthday (it is for 12 months) and I just went to use it today and I have run into a p...

silent-skies
Newbie
Plan Free/Premium Country Canada Device iphone 6s Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue hello, I have gotten a ...
2018-11-09 3:16:54 AM
2018-11-10 11:19:24 PM
landonharris88
Composer
417 Views
1 replies
0 likes

417 Views
1 replies
0 likes

Superuser Contribution Spotify randomly pauses and unpauses

PlanPremiumCountry SwedenDeviceiPhone 7Operating SystemWindows 10 My Question or Issue For the last 3-4 months (spring of 2018) I have had problems with Spotify randomly pausing and unpausing the music. Useful info:It happens both on my iPhone 7 and ...

Jigsterpose
Casual Listener
Plan Premium Country Sweden Device iPhone 7 Operating System Windows 10 My Question or Issue For the last 3-4 months (spring of 2018) I have had problems with Spotify ...
2018-06-15 1:22:46 AM
2018-11-10 7:37:10 PM
reneebacke
Newbie
5870 Views
5 replies
7 likes

5870 Views
5 replies
7 likes

Play randomic from search does not work

After typing a search (for instance, Nancy Sinatra), the songa returned do not play. Either it changes to different singers, or it stops if I push next song. I am a Premium user in Brazil. Iphone 6. IOs 12.1. Telmo

Telmo1
Casual Listener
After typing a search (for instance, Nancy Sinatra), the songa returned do not play. Either it changes to different singers, or it stops if I push next song. I am a Premium user in Brazil. I...
2018-11-09 4:32:25 AM
2018-11-10 7:22:28 PM
ardacebi
Composer
608 Views
3 replies
0 likes

608 Views
3 replies
0 likes

Solved!! control echo with iPhone on family plan

Planfamily plan - consideringCountry USADeviceecho dot and iphone 10 Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue(1) under a premium membership, i can control my echo dots via the iphone application. under a family pla...

deanhl
Casual Listener
Plan family plan - considering Country USA Device echo dot and iphone 10 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue (1) under a ...
2018-11-10 2:31:21 PM
2018-11-10 6:02:25 PM
deanhl
Casual Listener
608 Views
2 replies
0 likes

608 Views
2 replies
0 likes

Superuser Contribution Jumps to radio when selecting ‘see all songs’

PlanPremiumCountry NorwayDeviceiPhone SEOperating SystemiOS 12.0.1. My Question or Issue I have used the Search function for a band name and then selected ‘see all songs’ to play their songs in an (almost) decreasing order based on popularity.I haven...

eigilsk
Casual Listener
Plan Premium Country Norway Device iPhone SE Operating System iOS 12.0.1. My Question or Issue I have used the Search function for a band name and then selected ‘see all ...
2018-10-13 12:56:42 PM
2018-11-10 1:19:49 PM
darkns
Regular
1116 Views
5 replies
1 likes

1116 Views
5 replies
1 likes

Solved!! App not available for iPad2

Plan PremiumCountry UK Device iPad2Operating System iOS9 Although the "System requirements" page shows support for the iPad2, when I try to download the app I get a message telling me to update to iOS10 or above. The latest update for the iPad2 is iO...

HPaul
Casual Listener
Plan Premium Country UK Device iPad2 Operating System iOS9 Although the "System requirements" page shows support for the iPad2, when I try to download the app I get a mes...
2018-11-02 1:30:00 PM
2018-11-10 12:53:31 PM
HPaul
Casual Listener
13947 Views
3 replies
1 likes

13947 Views
3 replies
1 likes

Solved!! Browse and Radio icons disapeared from the app on IPhone xr

PlanOnly Home, Search and Your Library icons. Browse and radio are nowhere to be found! PremiumCountry UKDevice(iPhone xr)Operating System(iOS 12.) My Question or Issue

claudiodsnt
Casual Listener
Plan Only Home, Search and Your Library icons. Browse and radio are nowhere to be found! Premium Country UK Device (iPhone xr) Operating System (iOS 12.) My Question...
2018-10-30 12:15:42 PM
2018-11-09 5:12:23 PM
Nairiboo
Newbie
1621 Views
4 replies
0 likes

1621 Views
4 replies
0 likes

Songs wont play

So before I was able to play these songs in my phone and now I can’t they won’t work used to just let me play them it I wasn’t on WiFi now it won’t play at all none of the songs will and I don’t know why if I could have some help that would be nice. ...

Devblessent
Casual Listener
So before I was able to play these songs in my phone and now I can’t they won’t work used to just let me play them it I wasn’t on WiFi now it won’t play at all none of the songs will and I don’t know...
2018-11-06 12:38:10 AM
2018-11-09 12:36:12 PM
Billy-J
Spotify Star
803 Views
5 replies
0 likes

803 Views
5 replies
0 likes

Solved!! App is automatically synced to an old date

I'm using Spotify Premium on an iPhone 6 on iOS 11.4.1. Basically, when I open Spotify when I'm online, my playlists don't have any updates from the past few weeks. It's as if they're synced to a date in the past. After a few minutes, the app does up...

cmmiller628
Casual Listener
I'm using Spotify Premium on an iPhone 6 on iOS 11.4.1. Basically, when I open Spotify when I'm online, my playlists don't have any updates from the past few weeks. It's as if they'r...
2018-11-05 5:05:28 AM
2018-11-08 9:08:13 PM
cmmiller628
Casual Listener
593 Views
2 replies
0 likes

593 Views
2 replies
0 likes

Offline content not available

Hi all, Yesterday in the evening, I've listened to my Offline-Albums (fully marked as green/offline). Over Night, I’ve completely switched off my iPhone6.This morning, after starting the phone, my Spotify-Account was logged off (username and PW requi...

Supergrobi1909
Regular
Hi all, Yesterday in the evening, I've listened to my Offline-Albums (fully marked as green/offline). Over Night, I’ve completely switched off my iPhone6.This morning, after starting the phone, my Sp...
2018-11-07 7:42:53 AM
2018-11-08 7:07:44 AM
Supergrobi1909
Regular
971 Views
3 replies
0 likes
logged out.
Offline Content

971 Views
3 replies
0 likes

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