Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
243112 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
126673 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
452533 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
308114 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountry USA Device(iPhone XS Max)Operating System(iOS 12) My Question or IssueI'm trying to migrate music from my iTunes library on my Mac to my new iPhone and I'm confused why Spotify doesn't allow .m4a files to play when migrated or incl...
Plan Premium Country USA Device (iPhone XS Max) Operating System (iOS 12) My Question or Issue I'm trying to migrate music from my iTunes library on my Mac to my new iP...
1892 Views
0 replies
10 likes
See posting. Android OS, new Samsung Prime, old Galaxy S6. Free plan, Canada PlanFreeCountry CanadaDeviceSamsung Prime and S6Operating SystemAndroid My Question or Issue Spotify works fine on old S6, even when running other apps, but freezes on the n...
See posting. Android OS, new Samsung Prime, old Galaxy S6. Free plan, Canada Plan Free Country Canada Device Samsung Prime and S6 Operating System Android My Question or ...
576 Views
0 replies
0 likes
Ich habe keinen Zugriff mehr auf mein Konto und weiß weder meinen Benutzernamen noch mein Passwort.über Facebook bin ich nicht mit spotify verbunden.ich möchte wieder Zugriff auf mein kontoPlanPremiumCountry Deutschland (Germany)Device(iPhone 7)Opera...
Ich habe keinen Zugriff mehr auf mein Konto und weiß weder meinen Benutzernamen noch mein Passwort. über Facebook bin ich nicht mit spotify verbunden. ich möchte wieder Zugriff auf mein konto Plan...
Not applicable
606 Views
1 replies
0 likes
I have Spotify Premium. For speakers: 2 Chromecast audios and a Google home, all on the same wifi, plus two groups created to allow mulitple speakers to play. Using various iPhones and iPads as remote controls. The issue is that under devices in the ...
I have Spotify Premium. For speakers: 2 Chromecast audios and a Google home, all on the same wifi, plus two groups created to allow mulitple speakers to play. Using various iPhones and iPads as remot...
Regular
11184 Views
12 replies
7 likes
PlanPremium-FamilyCountryCanadaDeviceiPad Air 2Operating SystemiOS 12.1 My Question or IssueWhen selecting "Devices Available" list the app jitters and then crashes hard. This only seems to happen when I'm playing the Spotify playlist "Today's Top Hi...
Plan Premium-Family Country Canada Device iPad Air 2 Operating System iOS 12.1 My Question or Issue When selecting "Devices Available" list the app jitters and then crashes hard. Thi...
Newbie
2092 Views
6 replies
2 likes
There isn't any option to link spotify on my Tinder account. I understand how to do it but for me the option just isn't available. I also can't see other people's anthems or artists. I have a premium account. Could this be related to the fact that I ...
There isn't any option to link spotify on my Tinder account. I understand how to do it but for me the option just isn't available. I also can't see other people's anthems or artists. I have a...
Casual Listener
27962 Views
5 replies
3 likes
PlanPremiumCountryDenmarkDeviceiPhone and Macbook ProOperating SystemiOS 12.1.2 and macOS Mojave Hi there,when I play music and simultaneously search around the platform for the next track I want to play, Spotify stops the music currently playing and...
Plan Premium Country Denmark Device iPhone and Macbook Pro Operating System iOS 12.1.2 and macOS Mojave Hi there, when I play music and simultaneously search around the platform...
Casual Listener
932 Views
2 replies
0 likes
PlanPremiumCountrySwedenDeviceiPhone XOperating SystemiOS 10 My Question or Issue This is very disturbing! When I listen to my favorite playlist on my Samsung M5 (Spotify connect), then after one song the playlist starts from the beginning. It only h...
Plan Premium Country Sweden Device iPhone X Operating System iOS 10 My Question or Issue This is very disturbing! When I listen to my favorite playlist on my Samsung M5...
406 Views
0 replies
0 likes
I had an explaination for this complaint, but it was somehow triggered as innapropiate. So I tried taking a picture but that picture wasn’t allowed either. Here’s what I can get through. The song likes to interrupt my music that I’m already listening...
I had an explaination for this complaint, but it was somehow triggered as innapropiate. So I tried taking a picture but that picture wasn’t allowed either. Here’s what I can get through. The...
435 Views
0 replies
0 likes
PlanPremiumCountryGermanyDeviceiPhone XROperating SystemiOS 12.1.1My Question or IssueHello,I got the iPhone XR a few days ago and had no problems with the Spotify app until I needed to change something in Settings and the icon is missing. I checked ...
Plan Premium Country Germany Device iPhone XR Operating System iOS 12.1.1 My Question or Issue Hello, I got the iPhone XR a few days ago and had no problems with the Spotify app until I nee...
Casual Listener
3828 Views
2 replies
0 likes
My daughter is recovering from a hospital stay and listens to the Yoga and Meditation playlist to sleep. It works very well except the playlist stops during the night. We'd like it to run continuously because she wakes up a few times and it's not pla...
My daughter is recovering from a hospital stay and listens to the Yoga and Meditation playlist to sleep. It works very well except the playlist stops during the night. We'd like it to run contin...
Casual Listener
8986 Views
2 replies
0 likes
PlanFreeCountry CanadaDevice Operating SystemWindows 8 My Question or Issue Hi, I just signed up for the free preview. I have an Apple TV 3. I know that Apple TV does not have an app for Spotify. However, I understand that I can stream Spotify thru A...
Plan Free Country Canada Device Operating System Windows 8 My Question or Issue Hi, I just signed up for the free preview. I have an Apple TV 3. I know that Appl...
Casual Listener
8935 Views
1 replies
0 likes
We do most of our listening on WiFi so cellular data usage is not normally a problem. This month though we're going over our data limit and come to find out, Spotify is still eating up the cellular data even while connected to WiFi. I've tested this ...
We do most of our listening on WiFi so cellular data usage is not normally a problem. This month though we're going over our data limit and come to find out, Spotify is still eating up the cellular d...
Casual Listener
713 Views
1 replies
0 likes
j’aimerais savoir si je peux écouter Spotify sur plusieurs haut-parleurs en même temps.
j’aimerais savoir si je peux écouter Spotify sur plusieurs haut-parleurs en même temps.
Casual Listener
647 Views
2 replies
0 likes
Plan FreeCountry AustraliaDevice iPhone 5 and iphone 6Operating System iOS 10 on both My Question or Issue I installed spotify apps on an iphone 5 and an iphone 6 overnight and we have two spotify accounts set up. When I try to login to Spotify on ei...
Plan Free Country Australia Device iPhone 5 and iphone 6 Operating System iOS 10 on both My Question or Issue I installed spoti...
Casual Listener
919 Views
1 replies
0 likes
Hi guys,Half an hour ago, I have realized for the first time ever that on top the HOME page there is a new section called "SUGGESTED ARTISTS" which are artists similar to the ones I usually listen to. I find this feature to be super cool! However, I ...
Hi guys, Half an hour ago, I have realized for the first time ever that on top the HOME page there is a new section called "SUGGESTED ARTISTS" which are artists similar to the ones I usually&nb...
550 Views
0 replies
0 likes
PlanPremiumCountry GermanyDeviceiphone 6sOperating SystemiosMy Question or IssueI can’t purchase spotify premium
Plan Premium Country Germany Device iphone 6s Operating System ios My Question or Issue I can’t purchase spotify premium
Community Legend
593 Views
1 replies
0 likes
I just upgraded to Premium and no longer have a list of the songs I've "liked". I had the playlist earlier today, but now I can't find it anywhere...what happend? Premium takes away features?!
I just upgraded to Premium and no longer have a list of the songs I've "liked". I had the playlist earlier today, but now I can't find it anywhere...what happend? Premium takes away fea...
Community Legend
607 Views
1 replies
0 likes
PlanPremiumCountry USADeviceiPhone XOperating SystemiOS 12.1.2 My Question or Issue How do I send in my thoughts to better the app or see what plans are in for the future. Because you can see exactly what songs you listened to on desktop. Or your fri...
Plan Premium Country USA Device iPhone X Operating System iOS 12.1.2 My Question or Issue How do I send in my thoughts to better the app or see what plans are in ...
Composer
856 Views
1 replies
0 likes
I'm running Spotify on iOS 12 and overnight while charging the phone, Spotify appears to suspend/close and resets everything, such as which song in my playlist it was on, where in the song it was, and whether I had chosen random/repeat etc. I also ha...
I'm running Spotify on iOS 12 and overnight while charging the phone, Spotify appears to suspend/close and resets everything, such as which song in my playlist it was on, where in the so...
Regular
1294 Views
4 replies
0 likes
