Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
36632 Views
40 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
101928 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
430613 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
298738 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremium CountryAustralia DeviceiPhone 8 Operating SystemiOS 10 My Question or IssueMy Spotify app won’t play music on my iPhone, I have logged our and in, I have deleted the app and reinstalled it and I have check that my phone is up to date. Has...
Plan Premium Country Australia Device iPhone 8 Operating System iOS 10 My Question or Issue My Spotify app won’t play music on my iPhone, I have ...
Community Legend
623 Views
1 replies
0 likes
PlanFree Country Abroad DeviceiPhone X Operating SystemiOS 12.1.2 Issue Weard icon in the top-left corner. View - Playing from playlist.
Plan Free Country Abroad Device iPhone X Operating System iOS 12.1.2 Issue Weard icon in the top-left corner. View - Playing from playlist.
Music Fan
1422 Views
1 replies
0 likes
A few months ago my iPod Touch started being unable to see any of my Playlists. My MacBook Pro and iPhone SE can still view all the playlists I have created. Because the iPod is tethered to my stereo system, I have been working around it by using Spo...
A few months ago my iPod Touch started being unable to see any of my Playlists. My MacBook Pro and iPhone SE can still view all the playlists I have created. Because the iPod is t...
Spotify Legend
458 Views
1 replies
0 likes
PlanPremiumCountry USDeviceiPhone 8Operating Systemnewest I connect Spotify via my desktop to play through the speakers (they are better than my blue tooth). I then open Spotify via iphone app, select 'play on ZYZ desktop' selection and now have it o...
Plan Premium Country US Device iPhone 8 Operating System newest I connect Spotify via my desktop to play through the speakers (they are better than my blue tooth...
Spotify Legend
544 Views
1 replies
0 likes
When I am listening to music on spotify it pauses when I open some apps, for example Twitter and Narwhal, I can go back to spotify and play the music again but it just pauses if I reopen the apps. I have spotify premium and I'm using an iPhone X iOS ...
When I am listening to music on spotify it pauses when I open some apps, for example Twitter and Narwhal, I can go back to spotify and play the music again but it just pauses if I reopen the apps. &...
Spotify Legend
10804 Views
1 replies
0 likes
Hi all, I didn't want to make a full "idea" suggestion here, but wanted to see if this had been asked before. I tried to search a bit but only found someone asking about it on Reddit. I mainly listen to Spotify (iPhone) with playlists and after click...
Hi all, I didn't want to make a full "idea" suggestion here, but wanted to see if this had been asked before. I tried to search a bit but only found someone asking about it on Reddit...
Spotify Legend
516 Views
1 replies
0 likes
Hello, my Family and I have Spotify Family.my dad has on his iPhone 6S an other design than me on my iPhone SEis there anything difference?
Hello, my Family and I have Spotify Family. my dad has on his iPhone 6S an other design than me on my iPhone SE is there anything difference?
Roadie
489 Views
1 replies
0 likes
I am using a premium account on an iPhone 6s in the United States I have been downloading and listening to poscasts offline on Spotify for years. I just tried to download a few new episodes of my favorite podcast. I click the download button and the ...
I am using a premium account on an iPhone 6s in the United States I have been downloading and listening to poscasts offline on Spotify for years. I just tried to download a few new episodes ...
Casual Listener
1775 Views
1 replies
2 likes
Even if I have the last version of Spotify and my operating system of Iphone is the last one, Spotify app is still with the old screen and option. I have removed the app and download again but the version is the old onePlanPremiumCountry ItalyDevice(...
Even if I have the last version of Spotify and my operating system of Iphone is the last one, Spotify app is still with the old screen and option. I have removed the app and download again but ...
Spotify Star
5557 Views
12 replies
0 likes
Hi,On my IOS app when I tap open radio on a specific song the app just get stuck on loading screen. It works fine on desktop though.PlanPremiumCountry SwdenDeviceiPhone 7, IOS 12.1 My Question or Issue On my IOS app when I tap open radio on a specifi...
Hi, On my IOS app when I tap open radio on a specific song the app just get stuck on loading screen. It works fine on desktop though. Plan Premium Country Swden Device iPhone 7, IOS...
Community Legend
706 Views
1 replies
0 likes
I was looking into how to display recently played artists and all that but it seems that there’s just certain options that are flat out unavailable via the mobile app? Is there not a way for us to do it via mobile or what? O.o Thanks
I was looking into how to display recently played artists and all that but it seems that there’s just certain options that are flat out unavailable via the mobile app? Is there not a way for ...
Community Legend
472 Views
1 replies
0 likes
The Content and Privacy Restrictions settings in Ipod Touch disables Spotify. Is there away to select these restrictions while allowing Spotify to remain?
The Content and Privacy Restrictions settings in Ipod Touch disables Spotify. Is there away to select these restrictions while allowing Spotify to remain?
Community Legend
1854 Views
1 replies
0 likes
PlanPremiumCountry United StatesDeviceiPhone 8Operating SystemiOS 12 My Question or Issue I want to use Spotify Voice but if I long press the search button nothing happens and Spotify hasn't requested to access my microphone so I can't switch that on...
Plan Premium Country United States Device iPhone 8 Operating System iOS 12 My Question or Issue I want to use Spotify Voice but if I long press the search button nothing ...
Community Legend
1220 Views
1 replies
1 likes
There are albums, some of which have no songs, appearing my in monthly “Heavy Rotation”. I’ve never heard of them. I’ve never attempted to play them. They don’t apprear in my recently played. I have signed out across all devices and changed my passwo...
There are albums, some of which have no songs, appearing my in monthly “Heavy Rotation”. I’ve never heard of them. I’ve never attempted to play them. They don’t apprear in my recently played. I have ...
Newbie
1325 Views
2 replies
5 likes
As can be seen in the video, something is wrong with custom made playlists. This problem is persisting only recently. If I search for a song in the playlist, it ONLY plays that song. Even when I click shuffle, it won’t start from that song and shuffl...
As can be seen in the video, something is wrong with custom made playlists. This problem is persisting only recently. If I search for a song in the playlist, it ONLY plays that song. Even when I clic...
Casual Listener
3364 Views
5 replies
0 likes
Hello guys, I have this problem with my spotify wrapped, I can not believe that I dont have enough data in my spotify, because I listen to music every day the whole year. Could you help me? Thank you in advance iPhone 8 plusSlovakia
Hello guys, I have this problem with my spotify wrapped, I can not believe that I dont have enough data in my spotify, because I listen to music every day the whole year. Could you hel...
Community Legend
2277 Views
7 replies
1 likes
I have spotify premium so I could listen to music offline and it doesn't allow me to do that on my phone.
I have spotify premium so I could listen to music offline and it doesn't allow me to do that on my phone.
Community Legend
669 Views
1 replies
0 likes
PlanFree/PremiumCountry United StatesDeviceiPhone XOperating SystemIOS 11 My Question or Issue When I try to access my 2018 wrapped, I login and then it says “hmm...something went wrong” I really wanna see my wrapped, I’ve tried different and none wo...
Plan Free/Premium Country United States Device iPhone X Operating System IOS 11 My Question or Issue When I try to access my 2018 wrapped, I login and then it says “hmm.....
Community Legend
859 Views
1 replies
1 likes
I want to change my country, i was in United Kingdom and now im in Portugal, but on “edit profil” ir only apears United Kingdom option. I already unlog in every devices and cancel my subscristion PlanFreeCountry DeviceiPhone 8 Plus Operating System(i...
I want to change my country, i was in United Kingdom and now im in Portugal, but on “edit profil” ir only apears United Kingdom option. I already unlog in every devices and cancel my subscristion&nbs...
Community Legend
567 Views
1 replies
0 likes
Hi!Firstly its so hard to solve my problems and get contact with you. It should be easier!I have iphone. And in apple store the payment amount is 12,99 tl. But in network in your website, it is 13,99 tl. Also Im using spotify for 3 years and Im payin...
Hi! Firstly its so hard to solve my problems and get contact with you. It should be easier! I have iphone. And in apple store the payment amount is 12,99 tl. But in network in your website, it is 1...
Community Legend
481 Views
1 replies
0 likes
