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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

29433 Views

40 replies

9 likes

  • 29433 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94141 Views

115 replies

12 likes

Other
  • 94141 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

958 Views

0 replies

0 likes

iOS
  • 958 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293450 Views

60 replies

15 likes

  • 293450 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123549 Views

19 replies

38 likes

  • 123549 Views
  • 19 replies
  • 38 likes

2018 Wrapped

PlanFree/PremiumCountry United StatesDeviceiPhone XOperating SystemIOS 11 My Question or Issue When I try to access my 2018 wrapped, I login and then it says “hmm...something went wrong” I really wanna see my wrapped, I’ve tried different and none wo...

Newbie

Plan Free/Premium Country  United States Device iPhone X Operating System IOS 11   My Question or Issue  When I try to access my 2018 wrapped, I login and then it says “hmm.....

Loxer

Community Legend

853 Views

1 replies

1 likes

  • 853 Views
  • 1 replies
  • 1 likes

Change country

I want to change my country, i was in United Kingdom and now im in Portugal, but on “edit profil” ir only apears United Kingdom option. I already unlog in every devices and cancel my subscristion PlanFreeCountry DeviceiPhone 8 Plus Operating System(i...

Newbie

I want to change my country, i was in United Kingdom and now im in Portugal, but on “edit profil” ir only apears United Kingdom option. I already unlog in every devices and cancel my subscristion&nbs...

Loxer

Community Legend

563 Views

1 replies

0 likes

  • 563 Views
  • 1 replies
  • 0 likes

Payment diversity

Hi!Firstly its so hard to solve my problems and get contact with you. It should be easier!I have iphone. And in apple store the payment amount is 12,99 tl. But in network in your website, it is 13,99 tl. Also Im using spotify for 3 years and Im payin...

Newbie

Hi! Firstly its so hard to solve my problems and get contact with you. It should be easier! I have iphone. And in apple store the payment amount is 12,99 tl. But in network in your website, it is 1...

Loxer

Community Legend

472 Views

1 replies

0 likes

  • 472 Views
  • 1 replies
  • 0 likes

Solved!! Turn off recommended songs

PlanPremiumDeviceiPhone XOperating SystemiOS 12.1.1 My Question or IssueThere was an option to close recommended songs, now do not. How do I turn off recommended songs?

Casual Listener

Plan Premium Device iPhone X Operating System iOS 12.1.1   My Question or Issue There was an option to close recommended songs, now do not. How do I turn off recommended songs?

Loxer

Community Legend

2175 Views

1 replies

1 likes

  • 2175 Views
  • 1 replies
  • 1 likes

Seekbar stucks

PlanPremiumCountry HungaryDeviceiPhone 8Operating SystemiOS 12 If holding the seekbar on the playback tab, and pressing the down arrow, then reopening the playback tab, the seekbar does not counts.

Newbie

Plan Premium Country  Hungary Device iPhone 8 Operating System iOS 12   If holding the seekbar on the playback tab, and pressing the down arrow, then reopening the playback tab, th...

Loxer

Community Legend

588 Views

1 replies

0 likes

  • 588 Views
  • 1 replies
  • 0 likes

Accidentally change song while swiping thru songs listing

PlanPremiumCountry TaiwanDeviceiPhone XOperating SystemiOS 12.1.2 My Question or Issue Every time I swipe thru songs listing in my search results or albums, it’s so easily change songs accidentally. I think the “select” touch sensitivity has been set...

Newbie

  Plan Premium Country  Taiwan Device iPhone X Operating System iOS 12.1.2   My Question or Issue  Every time I swipe thru songs listing in my search results or albums,...

Loxer

Community Legend

883 Views

1 replies

0 likes

  • 883 Views
  • 1 replies
  • 0 likes

Release radar: Dislike artist or song on ios. Song has this full screen cd/song cover image

I would like to know how to dislike an artist that cameup in my release radar on the IOS device. I am able to dislike normal songs but this song has this future where entire cover image of the cd/song is displayed on full screen and controlls are hid...

Casual Listener

I would like to know how to dislike an artist that cameup in my release radar on the IOS device. I am able to dislike normal songs but this song has this future where entire cover image of the cd/son...

Loxer

Community Legend

992 Views

1 replies

0 likes

Dislike artist or song on ios
Full screen cd cover
Release Radar
  • 992 Views
  • 1 replies
  • 0 likes

Skipping music

My music keeps skipping,forwarding and pausing and Siri even opens it self up, this is allwhiest my phone is locked. I have restalled the app three times, reset the settings and rebooted it three times. Spotify care on twitter recommend closing my ol...

Newbie

My music keeps skipping,forwarding and pausing and Siri even opens it self up, this is all whiest my phone is locked. I have restalled the app three times, reset the settings and rebooted it three t...

Loxer

Community Legend

794 Views

1 replies

0 likes

  • 794 Views
  • 1 replies
  • 0 likes

Add songs in playlist like the android version

I wanna know if I can use the tool to add songs when I am editing my playlists (like in android version). I can’t add songs from the simple way...PlanPremiumCountry BrazilDeviceiPhone 7Operating SystemiOS 12.1.1 My Question or Issue

Visitor

 I wanna know if I can use the tool to add songs when I am editing my playlists (like in android version). I can’t add songs from the simple way... Plan Premium Country  Brazil Device ...

Loxer

Community Legend

507 Views

1 replies

0 likes

  • 507 Views
  • 1 replies
  • 0 likes

Daily Mix on mobile

Using an iPhone 7 with iOS version 12.1 (16B92), I find that the Daily Mix feature is broken.Although Daily Mix works with my account on a desktop, it gives the following error on mobile: Couldn't Open Link Spotify can't open this type of link on thi...

Newbie

Using an iPhone 7 with iOS version 12.1 (16B92), I find that the Daily Mix feature is broken. Although Daily Mix works with my account on a desktop, it gives the following error on mobile:   ...

Loxer

Community Legend

620 Views

1 replies

0 likes

  • 620 Views
  • 1 replies
  • 0 likes

Cannot share Spotify playlist on Instagram Stories

Hi, The share on Instagram Stories option works fine when I want to publish just one song but it doesn't work at all if I want to share a playlist. I get an error message telling me Spotify couldn't share my playlist right now and to try it later. I ...

Regular

Hi,   The share on Instagram Stories option works fine when I want to publish just one song but it doesn't work at all if I want to share a playlist. I get an error message telling me Spotify ...

Modulació

Regular

17625 Views

11 replies

4 likes

Instagram
Instagram Stories
Social Media
  • 17625 Views
  • 11 replies
  • 4 likes

Solved!! Where is the play queue?

PlanPremiumCountry USMy Question or Issue On an iPhone 8 and I can't seem to find the play queue anywhere, even when I add songs to the queue. Does anyone know where I can find it?

Casual Listener

  Plan Premium Country  US My Question or Issue  On an iPhone 8 and I can't seem to find the play queue anywhere, even when I add songs to the queue. Does anyone know where I can...

Playconvert

Casual Listener

88997 Views

2 replies

0 likes

  • 88997 Views
  • 2 replies
  • 0 likes

Unable to vote on station songs

PlanPremiumCountryUSDeviceiPhone X Operating SystemiOS 12.1Spotify Version8.4.79.933 My Question or IssueWhen songs play full screen video during playback, the thumb down and thumb up icons are not displayed. There is no way to vote on the currently ...

Newbie

Plan Premium Country US Device iPhone X  Operating System iOS 12.1 Spotify Version 8.4.79.933   My Question or Issue When songs play full screen video during playback, the thumb...

makeboyscryagn

Newbie

621 Views

1 replies

0 likes

  • 621 Views
  • 1 replies
  • 0 likes

Podcasts won't pause with wireless headphones

PlanPremiumCountry USADeviceiPhone 8 PlusOperating SystemiOS 10 My Question or Issue I've noticed that while songs are able to be paused using my wireless headphones' built-in play/pause buttons, podcasts are unable to be paused by the same button. W...

Casual Listener

Plan Premium Country  USA Device iPhone 8 Plus Operating System iOS 10   My Question or Issue   I've noticed that while songs are able to be paused using my wireless headpho...

mouna

Casual Listener

3383 Views

2 replies

0 likes

  • 3383 Views
  • 2 replies
  • 0 likes

Superuser Contribution Help, my playlist is haunted by a Japanese letters

PlanPremiumCountryStaying in South Korea DeviceiPhone6SOperating Systemios11.4 My Question or Issue My ios app suddenly changes espanol to Japanese.I'm currently living in South Korea and using premium. Changed ios language setting to English-espanol...

Casual Listener

Plan Premium Country Staying in South Korea  Device iPhone6S Operating System ios11.4   My Question or Issue   My ios app suddenly changes espanol to Japanese. I'm currentl...

Peter

Spotify Legend

2039 Views

2 replies

0 likes

  • 2039 Views
  • 2 replies
  • 0 likes

iPhone X Spotify App KEEPS freezing and will lock up for 5 or 6 seconds at a time

PlanPremiumCountry U.SDeviceiPhone X ios 12.1 My Question or IssueSpotify App on my iPhone X keeps locking up. It will freeze and become unresponsive for 5 to 6 seconds at a time. i am on the most current release of Spotify from the app store and it ...

Newbie

Plan Premium Country  U.S Device iPhone X ios 12.1     My Question or Issue Spotify App on my iPhone X keeps locking up. It will freeze and become unresponsive for 5 to 6 seco...

Loxer

Community Legend

1823 Views

1 replies

0 likes

Freezing
iphone
iphone x
  • 1823 Views
  • 1 replies
  • 0 likes

Shuffle Button ?

I hit "shuffle play" when I get in the car. When I get out the car and come back into the car (doesn't matter how long away), the same playlist is on, the shuffle button is off and songs play in alphabetical order. I have to open the app, hit the "no...

Gig Goer

I hit "shuffle play" when I get in the car. When I get out the car and come back into the car (doesn't matter how long away), the same playlist is on, the shuffle button is off and songs play in alph...

925 Views

0 replies

0 likes

shuffle
  • 925 Views
  • 0 replies
  • 0 likes

When can I expect Siri shortcuts to work?

I’d like Siri support so I can start playback of a playlist for example with a given phrase

Regular

I’d like Siri support so I can start playback of a playlist for example with a given phrase 

StuPastu

Casual Listener

23443 Views

26 replies

76 likes

Siri iOS12
  • 23443 Views
  • 26 replies
  • 76 likes

DISLIKED tracks

PlanPremiumCountry Canada DeviceiPhone XOperating SystemLatest iOS My Question or Issue SPOTIFY PLEASE make the dislike button add all tracks to a playlist called DISLIKED TRACKS or something so it’s reversible.

Visitor

Plan Premium Country  Canada  Device iPhone X Operating System Latest iOS   My Question or Issue  SPOTIFY PLEASE make the dislike button add all tracks to a playlist cal...

user-removed

Not applicable

785 Views

2 replies

0 likes

  • 785 Views
  • 2 replies
  • 0 likes

Spotify when connected to Airplay in Car has blank screen.

PlanPremiumCountry USADeviceiPhone 7+, Apple CarplayOperating Systemios 12. My Question or Issue I connect my phone through Carplay and use Spotify with it. Occasionally, I notice that the spotify screen on the dashboard is blank when launched and co...

Newbie

Plan Premium Country  USA Device iPhone 7+,  Apple Carplay Operating System ios 12.    My Question or Issue  I connect my phone through Carplay and use Spotify with...

884 Views

0 replies

0 likes

  • 884 Views
  • 0 replies
  • 0 likes