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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237885 Views

27 replies

5 likes

  • 237885 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

Ivelina

Moderator

119122 Views

117 replies

13 likes

Other
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  • 117 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2711 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305605 Views

62 replies

16 likes

  • 305605 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130924 Views

19 replies

38 likes

  • 130924 Views
  • 19 replies
  • 38 likes

iOS iPad App Crashes when selecting "Devices Available" list on "Today's Top Hits" Playlist only

PlanPremium-FamilyCountryCanadaDeviceiPad Air 2Operating SystemiOS 12.1 My Question or IssueWhen selecting "Devices Available" list the app jitters and then crashes hard. This only seems to happen when I'm playing the Spotify playlist "Today's Top Hi...

Casual Listener

Plan Premium-Family Country Canada Device iPad Air 2 Operating System iOS 12.1   My Question or Issue When selecting "Devices Available" list the app jitters and then crashes hard. Thi...

Flyboycmsu

Newbie

2073 Views

6 replies

2 likes

  • 2073 Views
  • 6 replies
  • 2 likes

No Spotify on Tinder

There isn't any option to link spotify on my Tinder account. I understand how to do it but for me the option just isn't available. I also can't see other people's anthems or artists. I have a premium account. Could this be related to the fact that I ...

Casual Listener

  There isn't any option to link spotify on my Tinder account. I understand how to do it but for me the option just isn't available. I also can't see other people's anthems or artists. I have a...

DJJoshyBeats

Casual Listener

27945 Views

5 replies

3 likes

  • 27945 Views
  • 5 replies
  • 3 likes

When searching an artist Spotify stops music currently playing and autoplays music from new artist

PlanPremiumCountryDenmarkDeviceiPhone and Macbook ProOperating SystemiOS 12.1.2 and macOS Mojave Hi there,when I play music and simultaneously search around the platform for the next track I want to play, Spotify stops the music currently playing and...

Casual Listener

Plan Premium Country Denmark Device iPhone and Macbook Pro Operating System iOS 12.1.2 and macOS Mojave   Hi there, when I play music and simultaneously search around the platform...

amunksgaard

Casual Listener

927 Views

2 replies

0 likes

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  • 2 replies
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Playlist starts over

PlanPremiumCountrySwedenDeviceiPhone XOperating SystemiOS 10 My Question or Issue This is very disturbing! When I listen to my favorite playlist on my Samsung M5 (Spotify connect), then after one song the playlist starts from the beginning. It only h...

Newbie

  Plan Premium Country Sweden Device iPhone X Operating System iOS 10   My Question or Issue  This is very disturbing! When I listen to my favorite playlist on my Samsung M5...

398 Views

0 replies

0 likes

  • 398 Views
  • 0 replies
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Song interrupts already playing music randomly

I had an explaination for this complaint, but it was somehow triggered as innapropiate. So I tried taking a picture but that picture wasn’t allowed either. Here’s what I can get through. The song likes to interrupt my music that I’m already listening...

Newbie

I had an explaination for this complaint, but it was somehow triggered as innapropiate. So I tried taking a picture but that picture wasn’t allowed either. Here’s what I can get through.   The...

433 Views

0 replies

0 likes

  • 433 Views
  • 0 replies
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Solved!! Settings icon missing on iPhone XR

PlanPremiumCountryGermanyDeviceiPhone XROperating SystemiOS 12.1.1My Question or IssueHello,I got the iPhone XR a few days ago and had no problems with the Spotify app until I needed to change something in Settings and the icon is missing. I checked ...

Casual Listener

Plan Premium Country Germany Device iPhone XR Operating System iOS 12.1.1 My Question or Issue Hello, I got the iPhone XR a few days ago and had no problems with the Spotify app until I nee...

hipsterjanche

Casual Listener

3821 Views

2 replies

0 likes

iPhoneXR settings missing
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Solved!!Superuser Contribution Playlist stops during the night

My daughter is recovering from a hospital stay and listens to the Yoga and Meditation playlist to sleep. It works very well except the playlist stops during the night. We'd like it to run continuously because she wakes up a few times and it's not pla...

Casual Listener

My daughter is recovering from a hospital stay and listens to the Yoga and Meditation playlist to sleep. It works very well except the playlist stops during the night. We'd like it to run contin...

EZ1007

Casual Listener

8967 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Spotify thru Apple TV 3

PlanFreeCountry CanadaDevice Operating SystemWindows 8 My Question or Issue Hi, I just signed up for the free preview. I have an Apple TV 3. I know that Apple TV does not have an app for Spotify. However, I understand that I can stream Spotify thru A...

Newbie

Plan Free Country  Canada Device   Operating System Windows 8   My Question or Issue   Hi, I just signed up for the free preview. I have an Apple TV 3. I know that Appl...

cdshanken

Casual Listener

8926 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify Using Cellular Data While Connected to WiFi

We do most of our listening on WiFi so cellular data usage is not normally a problem. This month though we're going over our data limit and come to find out, Spotify is still eating up the cellular data even while connected to WiFi. I've tested this ...

Newbie

We do most of our listening on WiFi so cellular data usage is not normally a problem. This month though we're going over our data limit and come to find out, Spotify is still eating up the cellular d...

Ninjah123

Casual Listener

708 Views

1 replies

0 likes

  • 708 Views
  • 1 replies
  • 0 likes

haut parleurs

j’aimerais savoir si je peux écouter Spotify sur plusieurs haut-parleurs en même temps.

Newbie

j’aimerais savoir si je peux écouter Spotify sur plusieurs haut-parleurs en même temps.  

Ninjah123

Casual Listener

645 Views

2 replies

0 likes

  • 645 Views
  • 2 replies
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Login problems with iphones

Plan FreeCountry AustraliaDevice iPhone 5 and iphone 6Operating System iOS 10 on both My Question or Issue I installed spotify apps on an iphone 5 and an iphone 6 overnight and we have two spotify accounts set up. When I try to login to Spotify on ei...

Newbie

Plan   Free Country  Australia Device   iPhone 5  and iphone 6 Operating System   iOS 10 on both   My Question or Issue  I installed spoti...

Ninjah123

Casual Listener

908 Views

1 replies

0 likes

  • 908 Views
  • 1 replies
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SIMILAR ARTISTS in HOME page

Hi guys,Half an hour ago, I have realized for the first time ever that on top the HOME page there is a new section called "SUGGESTED ARTISTS" which are artists similar to the ones I usually listen to. I find this feature to be super cool! However, I ...

Casual Listener

Hi guys, Half an hour ago, I have realized for the first time ever that on top the HOME page there is a new section called "SUGGESTED ARTISTS" which are artists similar to the ones I usually&nb...

543 Views

0 replies

0 likes

related artists
suggested artists
  • 543 Views
  • 0 replies
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I can’t purchase spotify premium

PlanPremiumCountry GermanyDeviceiphone 6sOperating SystemiosMy Question or IssueI can’t purchase spotify premium

Newbie

Plan Premium Country  Germany Device iphone 6s Operating System ios My Question or Issue I can’t purchase spotify premium  

Loxer

Community Legend

590 Views

1 replies

0 likes

  • 590 Views
  • 1 replies
  • 0 likes

"Liked" list?

I just upgraded to Premium and no longer have a list of the songs I've "liked". I had the playlist earlier today, but now I can't find it anywhere...what happend? Premium takes away features?!

Newbie

  I just upgraded to Premium and no longer have a list of the songs I've "liked".  I had the playlist earlier today, but now I can't find it anywhere...what happend? Premium takes away fea...

Loxer

Community Legend

596 Views

1 replies

0 likes

  • 596 Views
  • 1 replies
  • 0 likes

Solved!! Feedback?

PlanPremiumCountry USADeviceiPhone XOperating SystemiOS 12.1.2 My Question or Issue How do I send in my thoughts to better the app or see what plans are in for the future. Because you can see exactly what songs you listened to on desktop. Or your fri...

Regular

  Plan Premium Country  USA Device iPhone X Operating System iOS 12.1.2   My Question or Issue  How do I send in my thoughts to better the app or see what plans are in ...

landonharris88

Composer

841 Views

1 replies

0 likes

  • 841 Views
  • 1 replies
  • 0 likes

Spotify suspending while on charge and not reopening, loses song and playlist location.

I'm running Spotify on iOS 12 and overnight while charging the phone, Spotify appears to suspend/close and resets everything, such as which song in my playlist it was on, where in the song it was, and whether I had chosen random/repeat etc. I also ha...

Regular

  I'm running Spotify on iOS 12 and overnight while charging the phone, Spotify appears to suspend/close and resets everything, such as which song in my playlist it was on, where in the so...

Lysdexia

Regular

1291 Views

4 replies

0 likes

  • 1291 Views
  • 4 replies
  • 0 likes

Ho pagato premium ma non funziona

Gentilissimi, mi trovo in Francia per le vacanze e ho pagato Premium a 0’99 centesimi per tre mesi. Mi è arrivata la notifica della banca ma il mio abbonamento è sempre Free. Dipende dal fatto che sono all estero? Grazie

Visitor

   Gentilissimi, mi trovo in Francia per le vacanze e ho pagato Premium a 0’99 centesimi per tre mesi. Mi è arrivata la notifica della banca ma il mio abbonamento è sempre Free. Dipende da...

593 Views

0 replies

0 likes

  • 593 Views
  • 0 replies
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Wrapped does no work

PlanPremiumCountry BrazilDevice Operating System(iOS 12 - latest version My Question or Issue I’ve tried to access my wrapped 2018 to check on this years stats but no success. I’ve tried from 2 different devices but still doesn’t work. This is very i...

Casual Listener

Plan Premium Country  Brazil Device   Operating System (iOS 12 - latest version    My Question or Issue  I’ve tried to access my wrapped 2018 to check on this years...

Igorgmsouza

Casual Listener

854 Views

2 replies

0 likes

retrospectiva
  • 854 Views
  • 2 replies
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Issue with list playback

PlanPremiumCountry IrelandDeviceiPhone 6sOperating SystemiOS 12.1.2 My Question or IssueI am having issues with Spotify playlist on iOS device - when I search the playlist for particular word eg. ‘way’ search returns 3 songs. When I play one, it will...

Newbie

Plan Premium Country  Ireland Device iPhone 6s Operating System iOS 12.1.2     My Question or Issue I am having issues with Spotify playlist on iOS device - when I search th...

533 Views

0 replies

0 likes

  • 533 Views
  • 0 replies
  • 0 likes

Spotify Control?

hello everyonei bought a jvc kw-v235dbt with spotify control.but i cant control my spotify app on my phone if its connected via Bluetooth to the jvcAnyone a idea how to change?PlanPremiumCountry GermanyDeviceiPhone 7Operating SystemiOS 11,3 greetings

Newbie

hello everyone i bought a jvc kw-v235dbt with spotify control. but i cant control my spotify app on my phone if its connected via Bluetooth to the jvc Anyone a idea how to change? Plan Premium ...

479 Views

0 replies

0 likes

  • 479 Views
  • 0 replies
  • 0 likes