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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

246665 Views

27 replies

5 likes

  • 246665 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

131859 Views

119 replies

13 likes

Other
  • 131859 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3357 Views

0 replies

0 likes

iOS
  • 3357 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309995 Views

62 replies

16 likes

  • 309995 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133652 Views

19 replies

38 likes

  • 133652 Views
  • 19 replies
  • 38 likes

Solved!!Superuser Contribution Podcast episode list starts at bottom

When I click on certain podcasts, it always scroll me to somewhere near the bottom of the episode list, which is really annoying because in order to browser the newest episodes I have to scroll all the way up to the top. PlanPremiumCountryTaiwanDevic...

Music Fan

When I click on certain podcasts, it always scroll me to somewhere near the bottom of the episode list, which is really annoying because in order to browser the newest episodes I have to scroll all t...

Finn32

Casual Listener

9158 Views

18 replies

0 likes

Podcast Episodes
Podcasts
  • 9158 Views
  • 18 replies
  • 0 likes

Superuser Contribution Crossfade not working on iPhone

PlanStudentCountryNew ZealandDeviceIPhone 14Operating Systemios 26.6.1 My Question or IssueCrossfade isn’t working properly. It’s set for 12 seconds but it doesn’t crossfade at all the song just plays to the end then goes to the next one and then I j...

Casual Listener

Plan Student Country New Zealand Device IPhone 14 Operating System ios 26.6.1   My Question or Issue Crossfade isn’t working properly. It’s set for 12 seconds but it doesn’t crossfade ...

Iva

Moderator

119 Views

5 replies

0 likes

  • 119 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify on Apple Watch stops playing

PlanPremiumDeviceApple Watch Ultra 2 with cellular for streamingOperating SystemWatchOS 26.0.2 My Question or IssueI turn on my Apple watch. I open Spotify. It first connects to my iPhone spotify. I change to the Apple Watch. I play music. Everything...

Regular

  Plan Premium Device Apple Watch Ultra 2 with cellular for streaming Operating System WatchOS 26.0.2   My Question or Issue I turn on my Apple watch. I open Spotify. It first co...

Clivedold

Casual Listener

7084 Views

29 replies

0 likes

  • 7084 Views
  • 29 replies
  • 0 likes

Superuser Contribution Recently Played not updating

PlanPremiumCountrySingaporeDeviceiPhone 12Operating SystemiOS 17 My Question or IssueEver since this morning, it seems that whenever I play a song I have not downloaded on my device, it would not show up under the Recents tab. My listening is reflect...

Newbie

Plan Premium Country Singapore Device iPhone 12 Operating System iOS 17   My Question or Issue Ever since this morning, it seems that whenever I play a song I have not downloaded on my...

Vasil

Moderator

141 Views

1 replies

0 likes

  • 141 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to disable videos on homepage,specifically Videos from your top artist

How do I disable videos from autoplaying on the spotify homepage on mobile? Specifically the "Videos from your top artists" section. I've noticed that they contribute to recent listens even if you don't click on them. Even if you turn off canvas they...

Visitor

How do I disable videos from autoplaying on the spotify homepage on mobile? Specifically the "Videos from your top artists" section. I've noticed that they contribute to recent listens even if you do...

Yordan

Moderator

3754 Views

9 replies

4 likes

  • 3754 Views
  • 9 replies
  • 4 likes

Superuser Contribution Library download bubble missing

Using Premium (9.1.72.1896) on iPhone 17 Pro in UK. IOS 26.6 My Question or Issuewhen I go to Your Library I see the playlist/podcast/Album/Audiobook bubbles but I no longer see the DOWNLOADED bubble. I know by going into airplane mode I have downloa...

Music Fan

Using Premium (9.1.72.1896) on iPhone 17 Pro in UK. IOS 26.6   My Question or Issue when I go to Your Library I see the playlist/podcast/Album/Audiobook bubbles but I no longer see the DOWNLO...

pmwhf

Music Fan

158 Views

4 replies

0 likes

  • 158 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify skipping repeatedly

PlanPremiumCountryUnited KingdomDeviceiphone 16 My Question or IssueToday I went to start listening to my music on spotify and I’m finding it skips repeatedly by ten seconds. This happens even when the music is paused. I have tried signing out of eve...

Newbie

  Plan Premium Country United Kingdom Device iphone 16   My Question or Issue Today I went to start listening to my music on spotify and I’m finding it skips repeatedly by ten seco...

Paula_Vi

Moderator

65 Views

1 replies

0 likes

  • 65 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to delete cache

Plan:PremiumCountry:UK Device:iPhone 11Operating System:iOS 14.4, Spotify version 8.6.4.1247 My Question or Issue:I’m trying to delete my cache as my Spotify keeps crashing and need to do a clean reinstall. When I go into Spotify’s settings on my pho...

Regular

Plan: Premium Country: UK   Device: iPhone 11 Operating System: iOS 14.4, Spotify version 8.6.4.1247   My Question or Issue: I’m trying to delete my cache as my Spotify keep...

Psychonaut1

Visitor

16004 Views

13 replies

0 likes

  • 16004 Views
  • 13 replies
  • 0 likes

Superuser Contribution Track Info not updating in car via Bluetooth

PlanPremiumCountryCanada DeviceiPhone 13Operating SystemiOS 17, iOS 18, iOS 26 My Question or IssueMy phone connects to my car via Bluetooth (not CarPlay), and when I connect Spotify the first song will display track info, but it does not update and ...

Regular

Plan Premium Country Canada   Device iPhone 13 Operating System iOS 17, iOS 18, iOS 26   My Question or Issue My phone connects to my car via Bluetooth (not CarPlay), and when I ...

Ivelina

Moderator

312 Views

9 replies

0 likes

  • 312 Views
  • 9 replies
  • 0 likes

Superuser Contribution Listening Activity / Messaging Feature Rollout in KSA

PlanPremiumCountryKSADeviceiPhone 17 ProOperating SystemiOS My Question or IssueI’m in KSA, and my Spotify account still doesn’t have the new Listening Activity and Messaging features. Please make them available in KSA as it would be great if users i...

Newbie

Plan Premium Country KSA Device iPhone 17 Pro Operating System iOS    My Question or Issue I’m in KSA, and my Spotify account still doesn’t have the new Listening Activity and Mes...

Novy

Moderator

98 Views

1 replies

0 likes

  • 98 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify pauses when phone calls come through

PlanPremiumCountryUSADeviceiPhone 13 miniOperating SystemiOS 26.6 My Question or IssueHelp! I need to play a Spotify playlist off my iPhone for a family member's funeral. But if a phone call comes in, it pauses Spotify. I have my ringer off and DND o...

Casual Listener

Plan Premium Country USA Device iPhone 13 mini Operating System iOS 26.6    My Question or Issue Help! I need to play a Spotify playlist off my iPhone for a family member's funera...

RJC31

Casual Listener

295 Views

2 replies

0 likes

  • 295 Views
  • 2 replies
  • 0 likes

Superuser Contribution Jams not syncing across two mobile devices

PlanPremiumCountryGermanyDeviceiPhone 17, Samsung Galaxy 26Operating SystemiOS 26.6, Android 16 My Question or IssueI convinced my partner to sign up for Spotify Premium so that we could start a jam and listen to the same music while we go running to...

Newbie

Plan Premium Country Germany Device iPhone 17, Samsung Galaxy 26 Operating System iOS 26.6, Android 16   My Question or Issue I convinced my partner to sign up for Spotify Premium so t...

Joan

Moderator

109 Views

1 replies

0 likes

  • 109 Views
  • 1 replies
  • 0 likes

Superuser Contribution Counting issue in Spotify listening stats

Bonjour, Je rencontre un problème avec mes Stats d’écoute Spotify concernant l’artiste Robins’on et sa chanson « Industriel ». Depuis plusieurs jours, j’écoute cette chanson plusieurs fois par jour. Elle apparaît bien dans mon historique d’écoute, ma...

Casual Listener

Bonjour, Je rencontre un problème avec mes Stats d’écoute Spotify concernant l’artiste Robins’on et sa chanson « Industriel ». Depuis plusieurs jours, j’écoute cette chanson plusieurs fois par jo...

Ivelina

Moderator

207 Views

3 replies

0 likes

  • 207 Views
  • 3 replies
  • 0 likes

Playback bug

PlanPremiumiphone17 pro maxMy Question or IssueWhen there’s a song playing and I touch any search result to play a song, the current songs starts playing from the start, I need to touch the search result song 2 times to play it.

Newbie

Plan Premium iphone17 pro max My Question or Issue When there’s a song playing and I touch any search result to play a song, the current songs starts playing from the start, I need to touch the s...

Billy-J

Spotify Star

82 Views

1 replies

0 likes

iOS bug
playback bug
  • 82 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

Plan Premium Country United States Device (iPhone 13 Pro Max) Operating System (iOS 18.1.1)   My Question or Issue I have a strange issue with my Spotify where it skips when connected ...

pkrpmusic

Newbie

131859 Views

119 replies

13 likes

Other
  • 131859 Views
  • 119 replies
  • 13 likes

Solved!!Superuser Contribution Song unavailable?

PlanPremiumCountryCanadaDeviceiPhone XR, ComputerOperating SystemiOS 12.4.1, Windows 10 My Question or IssueI found a song that was marked “unavailable” and any time I try to play it, it will tell me it is unavailable and “You can still start radio b...

Casual Listener

  Plan Premium Country Canada Device iPhone XR, Computer Operating System iOS 12.4.1, Windows 10   My Question or Issue I found a song that was marked “unavailable” and any time ...

CrazyWhiteKevin

Newbie

70465 Views

17 replies

0 likes

Help
Unavailable Song
  • 70465 Views
  • 17 replies
  • 0 likes

Superuser Contribution “Clear All” button has disappeared when adding/removing a song from multiple playlists

PlanPremiumCountryUSADevice(iPhone 13 Pro Max)Operating System(iOS 17.2.1) My Question or IssueIt used to be that you could press a button that said “Clear All” at the top right when adding/removing a song in order to remove them from all playlists y...

Newbie

Plan Premium Country USA Device (iPhone 13 Pro Max) Operating System (iOS 17.2.1)   My Question or Issue It used to be that you could press a button that said “Clear All” at the top ri...

needforname

Roadie

1727 Views

6 replies

2 likes

  • 1727 Views
  • 6 replies
  • 2 likes

Superuser Contribution Spotify Connect disconnects from Google Home when another iPhone app begins playing audio

I’ve recently started having an issue with Spotify Connect on my iPhone. This appears to have started within the last couple of weeks. Spotify version: 9.1.68Device: iPhonePlayback device: Google Home/Google Home speaker group Issue: When I start Spo...

Visitor

I’ve recently started having an issue with Spotify Connect on my iPhone. This appears to have started within the last couple of weeks.   Spotify version: 9.1.68 Device: iPhone Playback devic...

OscarDC

Moderator

99 Views

1 replies

0 likes

  • 99 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution finding podcasts on spotify kids

I am not able to get to podcasts from my kids spotify account on the spotify kids app on ipad. As an example one of my kids is setup with age 6-12 and I am not able to find the national geographic greeking out podcast on that app

Visitor

I am not able to get to podcasts from my kids spotify account on the spotify kids app on ipad. As an example one of my kids is setup with age 6-12 and I am not able to find the national geographic gr...

kateowensby

Visitor

13826 Views

28 replies

9 likes

  • 13826 Views
  • 28 replies
  • 9 likes

Superuser Contribution Music buffers/stops playing in the car + issues playing downloaded songs if not connected to wifi

PlanPremiumCountryUnited KingdomDevicei phone 15, i phone 16 pro maxMy Question or IssueI have had Spotify premium for several years now and never had any issues connecting my phone via bluetooth to my car until a few months ago. It started when I wa...

Casual Listener

Plan Premium Country United Kingdom Device i phone 15, i phone 16 pro max My Question or Issue I have had Spotify premium for several years now and never had any issues connecting my phone via...

JessTakesMinutes

Newbie

9292 Views

10 replies

1 likes

  • 9292 Views
  • 10 replies
  • 1 likes