Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
232793 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
114356 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
443209 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
304014 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
HI, So the new update was released for IOS but part of the update has now meant that there is not a option to edit the playlist and I am aware that you can click on the calender also i have attached a photo showing that is no option to edit the playl...
HI, So the new update was released for IOS but part of the update has now meant that there is not a option to edit the playlist and I am aware that you can click on the calender also i have at...
Casual Listener
28006 Views
5 replies
1 likes
Plan/PremiumCountry Device(iPhone 5 and ipad pro)Operating SystemIphone 5 IOS 10, iPad pro iOS 11 My Question or Issue A playlist from desktop will not sync with my iPhone or iPad. I signed out of all the apps, waited a few minutes and signed back in...
Plan /Premium Country Device (iPhone 5 and ipad pro) Operating System Iphone 5 IOS 10, iPad pro iOS 11 My Question or Issue A playlist from desktop will not sync with my...
Music Fan
767 Views
1 replies
0 likes
I have a premium account and I’ve figured out how to get an album from my iTunes into Spotify desktop. I’ve created a playlist and added the songs to this playlist and have downloaded it. However, opening my mobile Spotify I see the playlist and it s...
I have a premium account and I’ve figured out how to get an album from my iTunes into Spotify desktop. I’ve created a playlist and added the songs to this playlist and have downloaded it. However, op...
Newbie
1223 Views
3 replies
1 likes
PlanpremiumCountry ukDeviceIphonexOperating SystemMac os sierra My Question or Issue so I have some local only files on my mac spotify app and they are in a playlist. They play on the Mac fine I had an iPhone 7 plus and posted earlier this week as it...
Plan premium Country uk Device Iphonex Operating System Mac os sierra My Question or Issue so I have some local only files on my mac spotify app and they are in a playlis...
Regular
755 Views
1 replies
1 likes
I am trying to download my playlists and all the songs in them however when I click the download switch it says “ downloading waiting to download” and the arrows next to the songs stay grey. I have tried using different WiFi networks, cellular, unins...
I am trying to download my playlists and all the songs in them however when I click the download switch it says “ downloading waiting to download” and the arrows next to the songs stay grey. I have t...
Community Legend
49578 Views
1 replies
3 likes
Hi! I just bought a new phone (went from iPhone 6 to 8 plus). When I sign in to my Spotify account using my email, all of my music is gone. When I sign in with my Facebook it is all there. I would like to sign in with my email and still keep all my l...
Hi! I just bought a new phone (went from iPhone 6 to 8 plus). When I sign in to my Spotify account using my email, all of my music is gone. When I sign in with my Facebook it is all there. I would li...
296 Views
0 replies
0 likes
PlanPremiumCountry AustraliaDeviceiPod Touch 2nd GenerationOperating SystemiOS 4 My Question or IssueA couple months back I installed spotify on my old iPod to listen to music in my car. I had to download an older version of spotify that was compatib...
Plan Premium Country Australia Device iPod Touch 2nd Generation Operating System iOS 4 My Question or Issue A couple months back I installed spotify on my old iPod to listen to...
Spotify Star
810 Views
1 replies
0 likes
PlanPremiumCountryCyprusDevicePC & IPadOperating System(iOS 10, Windows 10) My Question or IssueHiI’m trying to synchronise my Spotify tracks and playlists from my PC to my Ipad, but a message appears on my Ipad informing me that I do not have suffic...
Plan Premium Country Cyprus Device PC & IPad Operating System (iOS 10, Windows 10) My Question or Issue Hi I’m trying to synchronise my Spotify tracks and playlists from my PC t...
Community Legend
1808 Views
1 replies
0 likes
İyi günler. Ben spotify öğrenci hesabı kullanmaktayım. Öğrenci ücreti 6,99 olmasına rağmen benden 7.04 tl çekildi ve benim hesabımın ücreti ben kartımı tanımlamama rağmen her ay otomatik çekilemeyip hata veriyor ve ben her ay kartımı tekrar tanımlama...
İyi günler. Ben spotify öğrenci hesabı kullanmaktayım. Öğrenci ücreti 6,99 olmasına rağmen benden 7.04 tl çekildi ve benim hesabımın ücreti ben kartımı tanımlamama rağmen her ay otomatik çekilemeyip ...
778 Views
0 replies
0 likes
This seems to be an ongoing issue but have iphone 7 now iphone x and now and againg it will skip playing some songs in playlists even though its offline and downloaded - all the sudden its not liking new order downloads- even though they have played ...
This seems to be an ongoing issue but have iphone 7 now iphone x and now and againg it will skip playing some songs in playlists even though its offline and downloaded - all the sudden its not liking...
Community Legend
1363 Views
1 replies
0 likes
My mother is having problems with her Spotify. When she has WiFi connectivity, she has no problems. But when she goes to LTE, Spotify will either say she needs to log in, stop playing in the middle of a song and say she needs to log in, or not allow ...
My mother is having problems with her Spotify. When she has WiFi connectivity, she has no problems. But when she goes to LTE, Spotify will either say she needs to log in, stop playing in the middle o...
Newbie
4105 Views
4 replies
2 likes
PlanFreeCountry Device(iPhone 6sOperating System(iOS 11.3.1) When the new Spotify update came and redid the whole app layout and experience I found that the options to filter your songs in your playlist is no longer there,therfore making it hard to f...
Plan Free Country Device (iPhone 6s Operating System (iOS 11.3.1) When the new Spotify update came and redid the whole app layout and experience I found that the option...
Community Legend
1299 Views
1 replies
1 likes
PlanPremiumDeviceiPhone 5 My Question or Issue Why can't I install Premium in this app. There is noother app. Is that an error in my phone or something common
Plan Premium Device iPhone 5 My Question or Issue Why can't I install Premium in this app. There is noother app. Is that an error in my phone or something common
Community Legend
752 Views
1 replies
0 likes
It keeps saying waiting to download.
It keeps saying waiting to download.
Community Legend
889 Views
1 replies
0 likes
Plan PremiumCountry USA Device 7 PlusOperating System ios 11.4 Converting from Pandora. That app had a function called 'Thumbprint'. Basically a playlist of every track I'd 'thumbed up'. Is there an equivalent in Spotify? Thanks.
Plan Premium Country USA Device 7 Plus Operating System ios 11.4 Converting from Pandora. That app had a function called 'Thumbprint'. Basically a playlist of every t...
Community Legend
2521 Views
5 replies
0 likes
PlanPremiumCountry UKDeviceIphone 6Operating SystemiOS My Question or Issue I'm having an issue where the spotify app automatically plays the most recently saved song whenever I open it. This never used to happen, how can I stop it?
Plan Premium Country UK Device Iphone 6 Operating System iOS My Question or Issue I'm having an issue where the spotify app automatically plays the most recently saved so...
Newbie
690 Views
1 replies
1 likes
I have been trying to listen to post malones beerbongs and bentleys album, on my computer i can listen perfectly fine. But when i try to listen on my phone it will play some post malone then play songs from random artist, and i do have autoplay turne...
I have been trying to listen to post malones beerbongs and bentleys album, on my computer i can listen perfectly fine. But when i try to listen on my phone it will play some post malone then ...
Casual Listener
1629 Views
1 replies
0 likes
How do I know what my community username is or where can I find it?
How do I know what my community username is or where can I find it?
Casual Listener
13208 Views
56 replies
2 likes
Plan: Premium FamilyCountry: SwitzerlandDevice: iPhone 4sOperating System: iOS 9.3 My Question or IssueWhen casting, the audio cuts out (e.g. no sound from the stereo) several times in 5 minutes. After 5 minutes I find another solution for my music f...
Plan: Premium Family Country: Switzerland Device: iPhone 4s Operating System: iOS 9.3 My Question or Issue When casting, the audio cuts out (e.g. no sound from the stereo) several t...
803 Views
0 replies
0 likes
PlanFreeCountry portugal DeviceHuawei (latest) Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue the whole app was acting up so I thought it was because I haven't updated, I went to play store to update it and now the app i...
Plan Free Country portugal Device Huawei (latest) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue the whole app was...
Community Legend
708 Views
1 replies
0 likes
