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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36405 Views

40 replies

10 likes

  • 36405 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101652 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1265 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298519 Views

61 replies

16 likes

  • 298519 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125562 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

App can't find chromecast device

After working for months, the chromecast feature on my app for both Iphone X and Ipad air 2 refuses to recognize my chromecast device (Vizio smartTV). All devices and apps are updated, and chromecasting works fine from my phone using other services (...

Casual Listener

  After working for months, the chromecast feature on my app for both Iphone X and Ipad air 2 refuses to recognize my chromecast device (Vizio smartTV). All devices and apps are updated, and ch...

m-zvyv_1zmk6o

Casual Listener

3196 Views

3 replies

9 likes

  • 3196 Views
  • 3 replies
  • 9 likes

Spotify skipping songs, pausing randomly etc.

PlanPremiumCountry UKDeviceiPhone 7Operating System(iOS 10 My Question or Issue Whenever I try and listen to music on Spotify on my iPhone, if I move my phone slightly the song either skips, pauses, or skips to a random point in the song without me t...

Newbie

Plan Premium Country  UK Device iPhone 7 Operating System (iOS 10   My Question or Issue  Whenever I try and listen to music on Spotify on my iPhone, if I move my phone sligh...

Bittencourt

Spotify Star

2529 Views

3 replies

1 likes

  • 2529 Views
  • 3 replies
  • 1 likes

Can't share to twitter

My Question or IssueI can't seem to be able to share spotify songs to twitter through the app. Every time I click share to twitter it directs to me the twitter app with just the link copied to a tweet. No audio card or thumbnail to play 30 seconds of...

Newbie

  My Question or Issue I can't seem to be able to share spotify songs to twitter through the app. Every time I click share to twitter it directs to me the twitter app with just the link copied...

616 Views

0 replies

0 likes

  • 616 Views
  • 0 replies
  • 0 likes

Equalizer distortion

PlanPremiumCountryGermany DevicePhone SEOperating SystemiOS 10 My Question or Issue Hey guys,when using the equalizer function in spotify in iOS, raising frequencies only a bit (50% of the possible range max.) leads to a strong distortion of several ...

Regular

Plan Premium Country Germany  Device Phone SE Operating System iOS 10   My Question or Issue   Hey guys, when using the equalizer function in spotify in iOS, raising freque...

718 Views

0 replies

2 likes

  • 718 Views
  • 0 replies
  • 2 likes

Fast forward / rewind

PlanFreeCountryUnited Kingdom DeviceiPhone 7Operating SystemiOS 11.4 My Question or IssueI cannot seem to be able to fast forward or rewind while listening to music.I have logged out and back in again, I have also reinstalled the app but it still doe...

Newbie

Plan Free Country United Kingdom  Device iPhone 7 Operating System iOS 11.4   My Question or Issue I cannot seem to be able to fast forward or rewind while listening to music...

819 Views

0 replies

0 likes

  • 819 Views
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  • 0 likes

can’t view friends’ profiles?

hi, on the new update I am unable in any way to view the profiles of who I follow or look at my friends playlists, I have tried many ways to try and find their accounts but there is no way to view them. I have the free version on iPhone 8.

Newbie

hi, on the new update I am unable in any way to view the profiles of who I follow or look at my friends playlists, I have tried many ways to try and find their accounts but there is no way to view th...

Maxim

Spotify Star

2041 Views

1 replies

1 likes

  • 2041 Views
  • 1 replies
  • 1 likes

Solved!! New 2018: Solution for Local Files Syncing Problem

Hello everyone, HELP ARRIVED!!! If you are experiencing:A. Grey title in PlaylistB. Cannot play mp3/m4a on iPhoneC. Cannot download playlists with local files & You are using the following devices:1.Mac2.iPhone Alright! Let's get started. Music for y...

Visitor

Hello everyone, HELP ARRIVED!!!   If you are experiencing: A. Grey title in Playlist B. Cannot play mp3/m4a on iPhone C. Cannot download playlists with local files   & &nbs...

Morga84

Casual Listener

26171 Views

6 replies

0 likes

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CCA device lost in iOS app if using CCA group

PlanPremiumCountryGermany DeviceiPhone 7, iPad Air 2, Chromecast AudioOperating SystemiOS 11.4 My Question or IssueI'm using two Chromecast Audios. If I cast to each from Spotify on my iPhone or iPad, everything's fine. If I create a CCA group, howev...

Music Fan

Plan Premium Country Germany  Device iPhone 7, iPad Air 2, Chromecast Audio Operating System iOS 11.4   My Question or Issue I'm using two Chromecast Audios. If I cast to each fro...

Nyarly

Music Fan

1151 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Spotify is not updated

PlanPremiumCountrySpain DeviceiPhone 8+Operating SystemiOS 11.4 My Question or Issue Hi! I don’t know why but spotify is not updated on my phone. I reinstalled the app in case it would work, but still appears the old version...

Casual Listener

Plan Premium Country Spain  Device iPhone 8+ Operating System iOS 11.4   My Question or Issue  Hi! I don’t know why but spotify is not updated on my phone. I reinstalled&nbsp...

ilauudm

Casual Listener

1661 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

View only FULL Albums on iOS/don't show one-off songs from playlists

PlanPremiumCountry USDeviceiPhone XOperating SystemiOS 11.4
 My Question or IssueHow do I prevent incomplete albums from showing up under the album list on iOS? I have added songs from various albums to various playlists. However, when I download pla...

Newbie

Plan Premium Country  US Device iPhone X Operating System iOS 11.4
   My Question or Issue How do I prevent incomplete albums from showing up under the album list on iOS? I have a...

1072 Views

0 replies

1 likes

iOS
Playlists
  • 1072 Views
  • 0 replies
  • 1 likes

Cache list of offline songs

PlanPremiumCountryUS DeviceiPhone 6Operating SystemiOS 11.4 My Question or Issue I have many songs downloaded on my phone for offline listening, but when Spotify opens it requires an internet connection to load My Music and everything else. That mean...

Regular

Plan Premium Country US  Device iPhone 6 Operating System iOS 11.4   My Question or Issue   I have many songs downloaded on my phone for offline listening, but when Spotify ...

1338 Views

0 replies

1 likes

IOS 11
Offline availability not working
Offline Content
Your Music
  • 1338 Views
  • 0 replies
  • 1 likes

Offline Sync is Busted

PlanFreeCountry USDeviceiPhone 6Operating SystemiOS 10 My Question or IssueI have about 150 songs on my local files that I use regularly, so I put them on Spotify via offline sync. It was working perfectly until yesterday, when all of the songs went ...

Casual Listener

Plan Free Country  US Device iPhone 6 Operating System iOS 10   My Question or Issue I have about 150 songs on my local files that I use regularly, so I put them on Spotify via of...

6a_-vxezcj7s2

Newbie

885 Views

1 replies

1 likes

  • 885 Views
  • 1 replies
  • 1 likes

Playlist Disappeared and Account Hacked

Plan - Premium Country - US Device - iPhone 7 Plus Operating System - most recent iOS I opened my Spotify this morning and all of my playlists, which included hundreds of downloaded songs, were gone. My music playing on my phone also kept getting pau...

Newbie

  Plan - Premium  Country -  US   Device - iPhone 7 Plus  Operating System - most recent iOS   I opened my Spotify this morning and all of my playlists, which inc...

Loxer

Community Legend

892 Views

1 replies

0 likes

  • 892 Views
  • 1 replies
  • 0 likes

iPhone app loses now playing screen

PlanPremiumCountry UKDeviceiPhone 6Operating SystemiOS 11 Hi - more often than not, if I stop/pause Spotify, for example when I get to work, when I open the app again to restart from where I was, there is no now playing screen so I'm unable to restar...

Casual Listener

Plan Premium Country  UK Device iPhone 6 Operating System iOS 11   Hi - more often than not, if I stop/pause Spotify, for example when I get to work, when I open the app again...

Loxer

Community Legend

873 Views

1 replies

0 likes

  • 873 Views
  • 1 replies
  • 0 likes

Problem with Spotify Codes

I tried to share a profile link to a free profile with a QR-Code and also with a spotify code. Some iPhone users have problems to get to the profile. There comes a message like "Can't open the link on this device". On the Windows Phone the link sends...

Music Fan

I tried to share a profile link to a free profile with a QR-Code and also with a spotify code. Some iPhone users have problems to get to the profile. There comes a message like "Can't open the link o...

dadiddopf

Music Fan

2293 Views

1 replies

0 likes

  • 2293 Views
  • 1 replies
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No Radio on iOS devices

Hi everyone, I cannot use the Radio on my iPhone 6s and iPad Air 2 since Spotify rolled out this feature for Thailand in late April. The Radio works for me on my PC, my Android and also on the web browser. Logged in with my account (Premium):PC: OKiO...

Casual Listener

Hi everyone,   I cannot use the Radio on my iPhone 6s and iPad Air 2 since Spotify rolled out this feature for Thailand in late April.   The Radio works for me on my PC, my An...

Loxer

Community Legend

708 Views

1 replies

0 likes

  • 708 Views
  • 1 replies
  • 0 likes

Can't sync local files from PC to iPhone.

PlanPremium for FamilyCountryAustraliaDeviceiPhone 5SOperating SystemiOS 11.4My Question or IssueI am unable to sync local files from my PC with my mobile, I have followed every guide that I have been able to find and nothing is working, all that sho...

Newbie

Plan Premium for Family Country Australia Device iPhone 5S Operating System iOS 11.4 My Question or Issue I am unable to sync local files from my PC with my mobile, I have followed every gui...

Loxer

Community Legend

704 Views

1 replies

0 likes

  • 704 Views
  • 1 replies
  • 0 likes

Extreme quality issues on iPhoneX

PlanPremiumCountrySpain DeviceiPhoneX 256 gbOperating SystemiOS 11.4 Spotify 8.4.53.689 My Question or Issue I have problems with the extreme quality on LTE connection, after 12-14 seconds of playblack the music stop, after 2-3 seconds restart again,...

Newbie

  Plan Premium Country Spain  Device iPhoneX 256 gb Operating System iOS 11.4 Spotify 8.4.53.689   My Question or Issue   I have problems with the extreme quality on L...

Loxer

Community Legend

1176 Views

1 replies

0 likes

  • 1176 Views
  • 1 replies
  • 0 likes

I think a Latin person is using my account

Plan:Premium trial Country:Netherlands Device:iPhone 6s OS:iOS 11.4 Issue:This is ruining my experience. I was considering paying the subscription fee after my trial is over but this is such a bad experience that there seems no reason to.I think some...

Regular

Plan: Premium trial   Country: Netherlands   Device: iPhone 6s   OS: iOS 11.4   Issue: This is ruining my experience. I was considering paying the subscription fee af...

Ecnu

Regular

2689 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Superuser Contribution Songs aren’t being sorted in artist tab

So when I go into my library and select artists, there isnt anything listed there. Is there a way to fix this?

Casual Listener

So when I go into my library and select artists, there isnt anything listed there. Is there a way to fix this?

alvarezjm

Casual Listener

1505 Views

4 replies

0 likes

  • 1505 Views
  • 4 replies
  • 0 likes