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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

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iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

279527 Views

58 replies

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Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

-Karma-

Roadie

178877 Views

510 replies

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

118997 Views

19 replies

38 likes

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Spotify freezes every time i browse Top Chart 50

Every time i try to browse the chart (be it Global top 50 or any country top 50, you name it), the screen just turns black and freezes. It wont load. I tried to reinstall but it didnt help.

Newbie

Every time i try to browse the chart (be it Global top 50 or any country top 50, you name it), the screen just turns black and freezes. It wont load. I tried to reinstall but it didnt help.

andreags4

Music Fan

1208 Views

2 replies

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Spotify Updates

Plan: Premium Device: iPhone 7 So i have an old spotify account and a new one (the one i use). My old one has the spotiy update with three pages on the bottom and the new interface. My new spotify has 5 things, old interface and has a hard time loadi...

Newbie

  Plan: Premium Device: iPhone 7   So i have an old spotify account and a new one (the one i use). My old one has the spotiy update with three pages on the bottom and the new interface. ...

Loxer

Community Legend

786 Views

1 replies

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My playlist won’t open

PlanFreeCountryEngland Operating SystemIphone 6s ios 11 My Question or Issue My playlists won’t open and everything time I try and open a playlist it say “Spotify cannot play this kind of link on this device”

Newbie

Plan Free Country England   Operating System Iphone 6s ios 11   My Question or Issue  My playlists won’t open and everything time I try and open a playlist it say “Spotify can...

880kn-3koe_ae

Casual Listener

2003 Views

7 replies

9 likes

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My Spotify won’t let me play anything of my playlists

PlanFree/PremiumCountry DeviceiPhone 8Operating SystemiOS 11 My Question or Issue Everytime I try to play something off a playlist is says Spotify can’t open this type of link on this device and I’ve never had this problem.

Newbie

Plan Free/Premium Country   Device iPhone 8 Operating System iOS 11   My Question or Issue  Everytime I try to play something off a playlist is says Spotify can’t open this t...

mw4_z9e9-fjyd

Casual Listener

6204 Views

13 replies

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couldn’t open link

DeviceiPhone 6sOperating SystemiOS 11 My Question or Issue I was playing my music until I went to my other playlist and when I wanted to play shuffle it said spotify can’t open this type of link on this type of device, does anyone know how to fix it?

Newbie

    Device iPhone 6s Operating System iOS 11   My Question or Issue  I was playing my music until I went to my other playlist and when I wanted to play shuffle it said spo...

b5-4m2181_yw8

Casual Listener

2499 Views

7 replies

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problem accessing custom playlist

PlanFreeCountryusa Device(iPhone 5s)Operating System(iOS 10) My Question or Issue When I try to use any of my playlists I get this notification: “Spotify can’t open this type of link on this device”. This has never happened before and I have been usi...

Casual Listener

  Plan Free Country usa   Device (iPhone 5s) Operating System (iOS 10)   My Question or Issue  When I try to use any of my playlists I get this notification: “Spotify ...

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spotify can’t open this type of link on this device

PlanFree/PremiumCountry DeviceIPhone 6sOperating SystemiOS 11.4 My Question or Issue Was able to open playlists yesterday but now I can’t open any of the playlists I’ve made or the Spotify curated ones

Newbie

Plan Free/Premium Country   Device IPhone 6s Operating System iOS 11.4   My Question or Issue  Was able to open playlists yesterday but now I can’t open any of the playlists ...

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Spotify can’t open this type of link on this device- Playlist

PlanFreeCountry United StatesDeviceiPhone 6Operating SystemiOS 11.4Spotify version 8.4.53.689 My Question or Issue Error message displays when I try to go into a playlist. Everything else works just fine though. Any suggestions?

Newbie

Plan Free Country  United States Device iPhone 6 Operating System iOS 11.4 Spotify version 8.4.53.689   My Question or Issue  Error message displays when I try to go into ...

x-_vkzz9rd37j

Newbie

1079 Views

1 replies

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Spotify cannot open this type of link on this device

PlanFree/PremiumCountry United States Device(iPhone 7+)Operating System My Question or Issue How do I solve this? I would like to listen to my playlists soon.

Newbie

Plan Free/Premium Country  United States  Device (iPhone 7+) Operating System     My Question or Issue  How do I solve this? I would like to listen to my playlists ...

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Can’t acsess playlist on Spotify app

Hello guys I was listening to my music as normal on my Spotify app but for some reason all of a sudden when I go to play a diffrent playlist that is saved it come up with saying ‘’Spotify can’t open this type of link on this device’’ I have a iPhone ...

Casual Listener

Hello guys  I was listening to my music as normal on my Spotify app but for some reason all of a sudden when I go to play a diffrent playlist that is saved it come up with saying ‘’Spotify can’...

9-0_1l29v5ppi

Newbie

788 Views

3 replies

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Bonjour j’ai un problème

Bonjour j’ai un problème quand je clique sur une playlist il y a un petit message qui s’affiche me disant que Spotify ne peut pas ouvrir ce type de lien sur mon appareil (iphone 6) c’est très embêtant...

Casual Listener

Bonjour j’ai un problème quand je clique sur une playlist il y a un petit message qui s’affiche me disant que Spotify ne peut pas ouvrir ce type de lien sur mon appareil (iphone 6) c’est très embêtan...

898 Views

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Problemi riproduzione playlist

PlanFreeCountry ItalyDevice(iPhone 6Operativo System(iOS 11.3 My Question or IssueNon apre le playlist dice che il dispositivo non riesce ad aprirle.come facci? Grazie

Newbie

Plan Free Country  Italy Device (iPhone 6 Operativo System (iOS 11.3   My Question or Issue Non apre le playlist dice che il dispositivo non riesce ad aprirle. come facci? Grazie

510 Views

0 replies

1 likes

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Spotify Can’t Open This Type Of Link On This Device

I have an IPhone 7, updated with the most recent software. As of 15 minutes ago Spotify was able to play my personally created playlists. Now, when I click on my playlists a pop up stating “Spotify can’t open this type of link on this device” I can o...

Newbie

I have an IPhone 7, updated with the most recent software. As of 15 minutes ago Spotify was able to play my personally created playlists. Now, when I click on my playlists a pop up stating “Spotify c...

815 Views

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Spotify can’t open this type of link on this device

.PlanFree/Premium Device(iPhone 7 )Operating System(iOS 11.4.) My Question or Issue So I’ve used Spotify for about a year or two now and suddenly when I got the new update, everytime I wanna play a playlist, daily mix etc, it always says, “Spotify ca...

Newbie

. Plan Free/Premium   Device (iPhone 7 ) Operating System (iOS 11.4.)   My Question or Issue  So I’ve used Spotify for about a year or two now and suddenly when I got the new...

788 Views

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it’s saying I can’t open this link when I click on my playlists

so I have a I phone 6s and I updated the app and when I go to click on my playlist it says that it can’t ipne the link. can anyone help? I also have a free subscription.

Casual Listener

so I have a I phone 6s and I updated the app and when I go to click on my playlist it says that it can’t ipne the link. can anyone help? I also have a free subscription.       ...

yt5swxg3q-_5k

Newbie

1461 Views

8 replies

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Can not open link on this device

PlanFreeCountry USADeviceiPhone 7Operating SystemiOS 11.3.1 My Question or Issue Every time I try to start up a playlist or anything, it says that it couldn’t open a a link on my device.

Newbie

Plan Free Country  USA Device iPhone 7 Operating System iOS 11.3.1   My Question or Issue  Every time I try to start up a playlist or anything, it says that it couldn’t open ...

936 Views

0 replies

2 likes

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Help

It keeps saying “can not open link.” It won’t let me play my music at all.PlanFreeCountryU.S.A ; North America DeviceiPhone XOperating SystemIOS 11 My Question or Issueagain, won’t let me play my music. I have tried deleting & re- installing as well ...

Newbie

It keeps saying “can not open link.” It won’t let me play my music at all. Plan Free Country U.S.A ; North America    Device iPhone X Operating System IOS 11   My Question o...

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Can’t play music?

PlanFreeCountry United States DeviceIphone 7Operating systemios 11.4 My Question or Issue I can’t click any playlist in my phone but on my Ipad I can choose my playlists easily. Happening to anybody else?

Newbie

  Plan Free Country  United States   Device Iphone 7 Operating system ios 11.4   My Question or Issue  I can’t click any playlist in my phone but on my Ipad I can...

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Can’t play playlists or daily mixes

PlanFreeDeviceiPhone 8Operating SystemiOS 11.2My Question or Issue When trying to play playlists of daily mixes, it says: “Couldn’t open this type of link on this device.”

Visitor

Plan Free Device iPhone 8 Operating System iOS 11.2 My Question or Issue  When trying to play playlists of daily mixes, it says: “Couldn’t open this type of link on this device.” &n...

509 Views

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