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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

29494 Views

40 replies

9 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94203 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

959 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293477 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123565 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Can’t open this type of link on this device

PlanFreeCountry United Kingdom DeviceiPhone 6Operating System(iOS 11 My Question or Issue spotify won’t let me open my playlists, every time i click on them it comes up with an error

Newbie

Plan Free Country  United Kingdom  Device iPhone 6 Operating System (iOS 11   My Question or Issue  spotify won’t let me open my playlists, every time i click on them it...

lolo_cat_lady

Casual Listener

10385 Views

39 replies

23 likes

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  • 39 replies
  • 23 likes

logging in

A friend of mine has logged into her Facebook on my mobile and I can no longer access my account via Facebook. I have deleted her Facebook from my phone but it still keeps trying to connect to her Spotify, despite her not having one.

Newbie

A friend of mine has logged into her Facebook on my mobile and I can no longer access my account via Facebook. I have deleted her Facebook from my phone but it still keeps trying to connect to her Sp...

OliviaSS

Music Fan

1047 Views

1 replies

0 likes

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  • 1 replies
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Playlist syncing issue

PlanPremiumCountrycanada Device(iPhone 7 / new ipad / PC)Operating System(iOS 10,Windows 10,etc.) My Question or Issue I started with a playlist on my iphone 7 and had download turned on and had about 300 songs on this playlist. i then used my ipad a...

Newbie

Plan Premium Country canada  Device (iPhone 7 / new ipad / PC) Operating System (iOS 10,Windows 10,etc.)   My Question or Issue  I started with a playlist on my iphone 7 and ...

493 Views

0 replies

0 likes

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Solved!! download library

PlanPremiumCountry DeviceIphone SEOperating Systemios 9.3.3 My Question or Issue How do I download my library at one and once it is downloaded can it all be removed? I am travelling somewhere where I do not have an internet connection for 2 weeks and...

Casual Listener

Plan Premium Country   Device Iphone SE Operating System ios 9.3.3   My Question or Issue   How do I download my library at one and once it is downloaded can it all be remov...

OliviaSS

Music Fan

4858 Views

6 replies

0 likes

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  • 6 replies
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Carplay no longer works, cannot browse but can start on phone

PlanPremiumCountry USADevice iPhone 7+ w/ ios 11.4 My Question or Issue Carplay was fine this morning, but no longer works on my drive home. When I access spotify on the headunit, I get a "carplay is not available with this version of spotify", altho...

Casual Listener

Plan Premium Country  USA Device   iPhone 7+ w/ ios 11.4   My Question or Issue  Carplay was fine this morning, but no longer works on my drive home. When I access spotif...

felipemarconcin

Newbie

2985 Views

11 replies

1 likes

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  • 11 replies
  • 1 likes

new update is messed up

So I'm honestly so mad right now because since this new update, I can't see my own profile, who I'm following, who's following me, can't search up people and click on their profile w/o it coming up with the "Spotify can't open this type of link on th...

Casual Listener

So I'm honestly so mad right now because since this new update, I can't see my own profile, who I'm following, who's following me, can't search up people and click on their profile w/o it coming up w...

1094 Views

0 replies

0 likes

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Spotify won’t play any playlists.

I’ve been trying to play my playlists (on mobile), but whenever I try to open them, a “Couldn’t open link” message appears. This also happens when I try to play playlists created by Spotify. I tried logging out, deleting the app, and restarting my ph...

Casual Listener

I’ve been trying to play my playlists (on mobile), but whenever I try to open them, a “Couldn’t open link” message appears. This also happens when I try to play playlists created by Spotify. I tried ...

_Kaleidoscope_

Casual Listener

4584 Views

36 replies

23 likes

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  • 36 replies
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Spotify takes all the space on iphone

I am using Spotify Premium and since I buyed the subscription it drives me crazy on my iphone.I conntacted support many times but they can't help me. I saw similar topics on this forum even from 2012! The case is Spotify takes all the space. I am a p...

Casual Listener

I am using Spotify Premium and since I buyed the subscription it drives me crazy on my iphone. I conntacted support many times but they can't help me.   I saw similar topics on this forum eve...

505 Views

0 replies

0 likes

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Solved!! We're sorry, but this version of Spotify doesn't support CarPlay

So I was just driving along the road in my car which supports Apple CarPlay. My Spotify was working completely fine, and then completely out of the blue (no updates or anything) my Spotify stops working and when I click on the part that says "Spotify...

Music Fan

So I was just driving along the road in my car which supports Apple CarPlay. My Spotify was working completely fine, and then completely out of the blue (no updates or anything) my Spotify stops work...

JamieBFC

Music Fan

3416 Views

3 replies

1 likes

Car Play
Connect
iOS
Music
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  • 3 replies
  • 1 likes

Daily mix

PlanPremiumIsrael Device(iPhone 7Operating System(iOS 10 and up Stopped receiving daily mixes after the 6th one..?? Why is that?Thanks

Regular

Plan Premium Israel    Device (iPhone 7 Operating System (iOS 10 and up   Stopped receiving daily mixes after the 6th one..?? Why is that? Thanks  

Loxer

Community Legend

639 Views

1 replies

0 likes

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  • 1 replies
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"WE ADDED" feature on playlists

PlanFreeCountry USADeviceiPhone 6sOperating SystemiOS 11 My Question or IssueHow can I disble the playlist feature where Spotify "added" songs to my playlists. I tried skipping them, but since I have the free version I can only skip a certian amounts...

Newbie

Plan Free Country  USA Device iPhone 6s Operating System iOS 11   My Question or Issue How can I disble the playlist feature where Spotify "added" songs to my playlists. I tried s...

733 Views

0 replies

1 likes

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  • 0 replies
  • 1 likes

All my Playlists don’t work!

PlanFree/PremiumCountry NetherlandsDeviceiPhone 6sOperating SystemiOS 11 My Question or Issue

Regular

Plan Free/Premium Country  Netherlands Device iPhone 6s Operating System iOS 11   My Question or Issue  

OliviaSS

Music Fan

514 Views

1 replies

0 likes

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  • 1 replies
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I am getting an error message on my phone

https://screencast.com/t/qWDALTY3Ljpt I am getting the above message on my iPhone X when I try to play any playlist.

Newbie

https://screencast.com/t/qWDALTY3Ljpt   I am getting the above message on my iPhone X when I try to play any playlist.

OliviaSS

Music Fan

600 Views

1 replies

0 likes

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  • 1 replies
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Playlists won’t play

My Question or IssueI was going to listen to my playlist on my iPhone but when I tried to play the music a message popped up saying it can’t let me listen to the playlist on this device I then discovered it wasn’t just that playlist it is just playli...

Casual Listener

My Question or Issue I was going to listen to my playlist on my iPhone but when I tried to play the music a message popped up saying it can’t let me listen to the playlist on this device I then disc...

g-hk_8ljlbxva

Casual Listener

1625 Views

8 replies

3 likes

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  • 8 replies
  • 3 likes

SPOTIFY COULDN'T OPEN THIS LINK

UPDATE : MY SPOTIFY'S FIXED NOW! CHECK YOURSPlanFreeCountry USADeviceiphone 7+Operating Systemios 11.4My Question or Issue All i want to do is open my playlist, bu every time i try, i get this pop up. It says "Couldnt Open Link" and "Spotify cant ope...

Casual Listener

UPDATE : MY SPOTIFY'S FIXED NOW! 🙂 CHECK YOURS Plan Free Country  USA Device iphone 7+ Operating System ios 11.4 My Question or Issue  All i want to do is open my playlist, bu ev...

1216854831

Casual Listener

6590 Views

15 replies

10 likes

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  • 15 replies
  • 10 likes

Spotify freezes every time i browse Top Chart 50

Every time i try to browse the chart (be it Global top 50 or any country top 50, you name it), the screen just turns black and freezes. It wont load. I tried to reinstall but it didnt help.

Newbie

Every time i try to browse the chart (be it Global top 50 or any country top 50, you name it), the screen just turns black and freezes. It wont load. I tried to reinstall but it didnt help.

andreags4

Music Fan

1227 Views

2 replies

2 likes

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Spotify Updates

Plan: Premium Device: iPhone 7 So i have an old spotify account and a new one (the one i use). My old one has the spotiy update with three pages on the bottom and the new interface. My new spotify has 5 things, old interface and has a hard time loadi...

Newbie

  Plan: Premium Device: iPhone 7   So i have an old spotify account and a new one (the one i use). My old one has the spotiy update with three pages on the bottom and the new interface. ...

Loxer

Community Legend

819 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

My playlist won’t open

PlanFreeCountryEngland Operating SystemIphone 6s ios 11 My Question or Issue My playlists won’t open and everything time I try and open a playlist it say “Spotify cannot play this kind of link on this device”

Newbie

Plan Free Country England   Operating System Iphone 6s ios 11   My Question or Issue  My playlists won’t open and everything time I try and open a playlist it say “Spotify can...

880kn-3koe_ae

Casual Listener

2059 Views

7 replies

9 likes

  • 2059 Views
  • 7 replies
  • 9 likes

My Spotify won’t let me play anything of my playlists

PlanFree/PremiumCountry DeviceiPhone 8Operating SystemiOS 11 My Question or Issue Everytime I try to play something off a playlist is says Spotify can’t open this type of link on this device and I’ve never had this problem.

Newbie

Plan Free/Premium Country   Device iPhone 8 Operating System iOS 11   My Question or Issue  Everytime I try to play something off a playlist is says Spotify can’t open this t...

mw4_z9e9-fjyd

Casual Listener

6311 Views

13 replies

11 likes

  • 6311 Views
  • 13 replies
  • 11 likes

couldn’t open link

DeviceiPhone 6sOperating SystemiOS 11 My Question or Issue I was playing my music until I went to my other playlist and when I wanted to play shuffle it said spotify can’t open this type of link on this type of device, does anyone know how to fix it?

Newbie

    Device iPhone 6s Operating System iOS 11   My Question or Issue  I was playing my music until I went to my other playlist and when I wanted to play shuffle it said spo...

b5-4m2181_yw8

Casual Listener

2595 Views

7 replies

4 likes

  • 2595 Views
  • 7 replies
  • 4 likes