Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36384 Views

40 replies

10 likes

  • 36384 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101634 Views

115 replies

12 likes

Other
  • 101634 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1265 Views

0 replies

0 likes

iOS
  • 1265 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298503 Views

61 replies

16 likes

  • 298503 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125540 Views

19 replies

38 likes

  • 125540 Views
  • 19 replies
  • 38 likes

Album cover not showing when listening to song

Since you asked for info, here is some.PlanFreeCountrySwedenDevicePCOperating SystemWindows 8 My Question or IssueWhen I listen to a song, the album cover is no longer shown in the bottom left corner alongside its name.

Newbie

Since you asked for info, here is some. Plan Free Country Sweden Device PC Operating System Windows 8   My Question or Issue When I listen to a song, the album cover is no longer show...

timenotlinear

Casual Listener

1597 Views

2 replies

1 likes

  • 1597 Views
  • 2 replies
  • 1 likes

Way to return to the new UI?

PlanPremiumCountryUS Operating SystemiOS 11.4 My Question or Issue:I had recently decided to return to Spotify and get premium again as it suited my needs better than Apple Music. I saw that Spotify had a new UI which I enjoyed better, however when I...

Newbie

Plan Premium Country US   Operating System iOS 11.4   My Question or Issue: I had recently decided to return to Spotify and get premium again as it suited my needs better than Appl...

Maxim

Spotify Star

769 Views

1 replies

0 likes

  • 769 Views
  • 1 replies
  • 0 likes

Downloading Local Files on iPhone

PlanPremiumCountry Device(iPhone X)Operating System(iOS 11) My Question or IssueI have been trying to download local files onto my phone for quite some time. I've done it all - created a playlist with the local files I want on my computer application...

Casual Listener

Plan Premium Country   Device (iPhone X) Operating System (iOS 11)   My Question or Issue I have been trying to download local files onto my phone for quite some time. I've d...

illunion

Newbie

788 Views

1 replies

1 likes

  • 788 Views
  • 1 replies
  • 1 likes

Spotify won’t play some songs properly

I’m using spotify free on my ipad (ios 11.3.1), but whenever I play certain songs, some instrumental parts are turned down to the point where I can barely hear them play. For example, I can hear the solos and the vocals fine, but the backing guitar i...

Newbie

I’m using spotify free on my ipad (ios 11.3.1), but whenever I play certain songs, some instrumental parts are turned down to the point where I can barely hear them play. For example, I can hear the ...

peachyblxss

Casual Listener

1639 Views

2 replies

0 likes

  • 1639 Views
  • 2 replies
  • 0 likes

I do not have premium. Looks like there was an update to my spotify recently.

I have an iphone and I can no longer delete songs off of my playlists. I know that in the past, if you go into the playlist, there are three dots in the upper right hand corner. When I click on those three dots in the upper right hand corner, it no l...

Newbie

I have an iphone and I can no longer delete songs off of my playlists.  I know that in the past, if you go into the playlist, there are three dots in the upper right hand corner.  When I cl...

peachyblxss

Casual Listener

659 Views

1 replies

0 likes

  • 659 Views
  • 1 replies
  • 0 likes

Can’t see updated playlist picture

PlanFreeCountry USADeviceiPhone 6s PlusOperating SystemIOS 10 My Question or Issue So recently I’ve been trying to update my playlist pictures. As so when I remove and replace the previous picture, I check on my phone that the picture is not updated ...

Newbie

Plan Free Country  USA Device iPhone 6s Plus Operating System IOS 10   My Question or Issue  So recently I’ve been trying to update my playlist pictures. As so when I remove ...

463 Views

0 replies

0 likes

  • 463 Views
  • 0 replies
  • 0 likes

Spotify Connect iPhone Overheating Issue

PlanPremiumCountry UKDevice(iPhone 6s)Operating System(iOS 11.4) My Question or Issue Following the recent iOS update to 11.4 I have noticed an issue with my iPhone 6s getting extremely warm when utilising the Spotify Connect feature, this is causing...

Newbie

Plan Premium Country  UK Device (iPhone 6s) Operating System (iOS 11.4)   My Question or Issue  Following the recent iOS update to 11.4 I have noticed an issue with my iPhone...

689 Views

0 replies

0 likes

  • 689 Views
  • 0 replies
  • 0 likes

UPDATE

PlanFreeCountryUSAPHONE: IPHONE 7 +Operating System(iOS 11 My Question or IssueTHE NEW UPDATE IT AWFUL!!! all my playlists play in order of songs when i want them to shuffle. adding albums to playlists is impossible and all you are trying to do is se...

Newbie

Plan Free Country USA PHONE: IPHONE 7 + Operating System (iOS 11   My Question or Issue THE NEW UPDATE IT AWFUL!!! all my playlists play in order of songs when i want them to shuffle. a...

629 Views

0 replies

0 likes

  • 629 Views
  • 0 replies
  • 0 likes

Why won't my imported songs all load on my main playlist

On my Windows I've added a couple of local files and only one of them has loaded on my main playlist and it downloaded for offline. I added the rest to different playlists and on my Ipad it said there were no songs in them someone help!!

Newbie

On my Windows I've added a couple of local files and only one of them has loaded on my main playlist and it downloaded for offline. I added the rest to different playlists and on my Ipad it said ther...

Loxer

Community Legend

848 Views

3 replies

0 likes

  • 848 Views
  • 3 replies
  • 0 likes

Solved!! New Redesigned app

Yesterday Spotify held an event and showcased the new things they were working on.So when are they going to release the new app and the new free tier changes to everyone?

Community Legend

Yesterday Spotify held an event and showcased the new things they were working on. So when are they going to release the new app and the new free tier changes to everyone?

Loxer

Community Legend

2113 Views

8 replies

2 likes

  • 2113 Views
  • 8 replies
  • 2 likes

Why did the new mobile update get rid of most of my saved songs?

Spotify Username francescaxoxxoxPlanFreeCountry UKDeviceiPhone 7 plusOperating SystemiOS My Question or IssueFirstly, I would like to mention that I have had to re-write this complaint three times because the website deleted it whenever I tried to po...

Newbie

Spotify Username  francescaxoxxox Plan Free Country  UK Device iPhone 7 plus Operating System iOS    My Question or Issue Firstly, I would like to mention that I have ...

_hpi6-wrxz4es

Casual Listener

2417 Views

5 replies

3 likes

  • 2417 Views
  • 5 replies
  • 3 likes

Upgrade: Can’t find albums or much of anything?

PlanFree/PremiumCountry DeviceIPhone 8Operating SystemiOS 10 My Question or Issue Ever since the upgrade I am incredibly displeased having used this program for over four years and now having no access to the full gamut of my albums or artists (how I...

Regular

Plan Free/Premium Country   Device IPhone 8 Operating System iOS 10   My Question or Issue    Ever since the upgrade I am incredibly displeased having used this program...

_hpi6-wrxz4es

Casual Listener

929 Views

1 replies

1 likes

long time User
Music sorting
upgrade
  • 929 Views
  • 1 replies
  • 1 likes

Local Files Appear On One Device, Not The Other

I’m having a bit of trouble with my local files transferred from my PC. On my Android, all my local files appear in a playlist exactly the way I expected and wanted them to come out. But on my apple device (iPad), local files aren’t even visible and ...

Newbie

  I’m having a bit of trouble with my local files transferred from my PC. On my Android, all my local files appear in a playlist exactly the way I expected and wanted them to come out. But on m...

Loxer

Community Legend

1013 Views

1 replies

0 likes

  • 1013 Views
  • 1 replies
  • 0 likes

Music glitch on iPhone

Hi. In the past few days, as soon as I lock the screen on my phone, my music starts and stops by itself and skips songs. It’s like a ghost is running my Spotify. I have deleted and reinstalled the app, updated my phone and the software and it’s not h...

Newbie

Hi.  In the past few days, as soon as I lock the screen on my phone, my music starts and stops by itself and skips songs. It’s like a ghost is running my Spotify. I have deleted and reinstalled...

Dressg

Casual Listener

6877 Views

10 replies

2 likes

  • 6877 Views
  • 10 replies
  • 2 likes

I need help linking local files to iPhone from Mac.

PlanPremiumCountry USDevice(iPhone 8Operating System My Question or Issue I’ve done everything including same WiFi, downloading playlists, turning off firewalls, etc. My phone was able to download songs using this method about a year or two ago but n...

Newbie

Plan Premium Country  US Device (iPhone 8 Operating System   My Question or Issue  I’ve done everything including same WiFi, downloading playlists, turning off firewalls, etc....

599 Views

0 replies

0 likes

  • 599 Views
  • 0 replies
  • 0 likes

Superuser Contribution Last song in queue

Whenever I add songs to queue, say I added 5, only 4 appear and the last one just doesn’t show. There is a space where it’s should be but I can’t tap on it or move it, the only way to see it or edit it is by moving a song under it or adding a new son...

Newbie

Whenever I add songs to queue, say I added 5, only 4 appear and the last one just doesn’t show. There is a space where it’s should be but I can’t tap on it or move it, the only way to see it or edit ...

amgordziej

Casual Listener

1738 Views

4 replies

3 likes

  • 1738 Views
  • 4 replies
  • 3 likes

Música da playlist **bleep**

Ola galera uso o iPhone 7, e essa semana o Spotify começou a **bleep** as musicas, eu estava em uma playlist acabou a música e foi pra quarta música no liga da segunda..?? Me ajudem

Newbie

Ola galera uso o iPhone 7, e essa semana o Spotify começou a **bleep** as musicas, eu estava em uma playlist acabou a música e foi pra quarta música no liga da segunda..?? Me ajudem 

411 Views

0 replies

0 likes

  • 411 Views
  • 0 replies
  • 0 likes

Can’t open this type of link on this device

PlanFreeCountry United Kingdom DeviceiPhone 6Operating System(iOS 11 My Question or Issue spotify won’t let me open my playlists, every time i click on them it comes up with an error

Newbie

Plan Free Country  United Kingdom  Device iPhone 6 Operating System (iOS 11   My Question or Issue  spotify won’t let me open my playlists, every time i click on them it...

lolo_cat_lady

Casual Listener

10563 Views

39 replies

23 likes

  • 10563 Views
  • 39 replies
  • 23 likes

logging in

A friend of mine has logged into her Facebook on my mobile and I can no longer access my account via Facebook. I have deleted her Facebook from my phone but it still keeps trying to connect to her Spotify, despite her not having one.

Newbie

A friend of mine has logged into her Facebook on my mobile and I can no longer access my account via Facebook. I have deleted her Facebook from my phone but it still keeps trying to connect to her Sp...

OliviaSS

Music Fan

1068 Views

1 replies

0 likes

  • 1068 Views
  • 1 replies
  • 0 likes

Playlist syncing issue

PlanPremiumCountrycanada Device(iPhone 7 / new ipad / PC)Operating System(iOS 10,Windows 10,etc.) My Question or Issue I started with a playlist on my iphone 7 and had download turned on and had about 300 songs on this playlist. i then used my ipad a...

Newbie

Plan Premium Country canada  Device (iPhone 7 / new ipad / PC) Operating System (iOS 10,Windows 10,etc.)   My Question or Issue  I started with a playlist on my iphone 7 and ...

498 Views

0 replies

0 likes

  • 498 Views
  • 0 replies
  • 0 likes