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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

29556 Views

40 replies

9 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94289 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

964 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293515 Views

60 replies

15 likes

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  • 60 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123585 Views

19 replies

38 likes

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problem accessing custom playlist

PlanFreeCountryusa Device(iPhone 5s)Operating System(iOS 10) My Question or Issue When I try to use any of my playlists I get this notification: “Spotify can’t open this type of link on this device”. This has never happened before and I have been usi...

Casual Listener

  Plan Free Country usa   Device (iPhone 5s) Operating System (iOS 10)   My Question or Issue  When I try to use any of my playlists I get this notification: “Spotify ...

274 Views

0 replies

0 likes

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spotify can’t open this type of link on this device

PlanFree/PremiumCountry DeviceIPhone 6sOperating SystemiOS 11.4 My Question or Issue Was able to open playlists yesterday but now I can’t open any of the playlists I’ve made or the Spotify curated ones

Newbie

Plan Free/Premium Country   Device IPhone 6s Operating System iOS 11.4   My Question or Issue  Was able to open playlists yesterday but now I can’t open any of the playlists ...

458 Views

0 replies

0 likes

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Spotify can’t open this type of link on this device- Playlist

PlanFreeCountry United StatesDeviceiPhone 6Operating SystemiOS 11.4Spotify version 8.4.53.689 My Question or Issue Error message displays when I try to go into a playlist. Everything else works just fine though. Any suggestions?

Newbie

Plan Free Country  United States Device iPhone 6 Operating System iOS 11.4 Spotify version 8.4.53.689   My Question or Issue  Error message displays when I try to go into ...

x-_vkzz9rd37j

Newbie

1098 Views

1 replies

3 likes

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Spotify cannot open this type of link on this device

PlanFree/PremiumCountry United States Device(iPhone 7+)Operating System My Question or Issue How do I solve this? I would like to listen to my playlists soon.

Newbie

Plan Free/Premium Country  United States  Device (iPhone 7+) Operating System     My Question or Issue  How do I solve this? I would like to listen to my playlists ...

455 Views

0 replies

0 likes

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Can’t acsess playlist on Spotify app

Hello guys I was listening to my music as normal on my Spotify app but for some reason all of a sudden when I go to play a diffrent playlist that is saved it come up with saying ‘’Spotify can’t open this type of link on this device’’ I have a iPhone ...

Casual Listener

Hello guys  I was listening to my music as normal on my Spotify app but for some reason all of a sudden when I go to play a diffrent playlist that is saved it come up with saying ‘’Spotify can’...

9-0_1l29v5ppi

Newbie

836 Views

3 replies

3 likes

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Bonjour j’ai un problème

Bonjour j’ai un problème quand je clique sur une playlist il y a un petit message qui s’affiche me disant que Spotify ne peut pas ouvrir ce type de lien sur mon appareil (iphone 6) c’est très embêtant...

Casual Listener

Bonjour j’ai un problème quand je clique sur une playlist il y a un petit message qui s’affiche me disant que Spotify ne peut pas ouvrir ce type de lien sur mon appareil (iphone 6) c’est très embêtan...

914 Views

0 replies

2 likes

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Problemi riproduzione playlist

PlanFreeCountry ItalyDevice(iPhone 6Operativo System(iOS 11.3 My Question or IssueNon apre le playlist dice che il dispositivo non riesce ad aprirle.come facci? Grazie

Newbie

Plan Free Country  Italy Device (iPhone 6 Operativo System (iOS 11.3   My Question or Issue Non apre le playlist dice che il dispositivo non riesce ad aprirle. come facci? Grazie

525 Views

0 replies

1 likes

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Spotify Can’t Open This Type Of Link On This Device

I have an IPhone 7, updated with the most recent software. As of 15 minutes ago Spotify was able to play my personally created playlists. Now, when I click on my playlists a pop up stating “Spotify can’t open this type of link on this device” I can o...

Newbie

I have an IPhone 7, updated with the most recent software. As of 15 minutes ago Spotify was able to play my personally created playlists. Now, when I click on my playlists a pop up stating “Spotify c...

837 Views

0 replies

1 likes

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Spotify can’t open this type of link on this device

.PlanFree/Premium Device(iPhone 7 )Operating System(iOS 11.4.) My Question or Issue So I’ve used Spotify for about a year or two now and suddenly when I got the new update, everytime I wanna play a playlist, daily mix etc, it always says, “Spotify ca...

Newbie

. Plan Free/Premium   Device (iPhone 7 ) Operating System (iOS 11.4.)   My Question or Issue  So I’ve used Spotify for about a year or two now and suddenly when I got the new...

803 Views

0 replies

1 likes

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it’s saying I can’t open this link when I click on my playlists

so I have a I phone 6s and I updated the app and when I go to click on my playlist it says that it can’t ipne the link. can anyone help? I also have a free subscription.

Casual Listener

so I have a I phone 6s and I updated the app and when I go to click on my playlist it says that it can’t ipne the link. can anyone help? I also have a free subscription.       ...

yt5swxg3q-_5k

Newbie

1521 Views

8 replies

2 likes

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Can not open link on this device

PlanFreeCountry USADeviceiPhone 7Operating SystemiOS 11.3.1 My Question or Issue Every time I try to start up a playlist or anything, it says that it couldn’t open a a link on my device.

Newbie

Plan Free Country  USA Device iPhone 7 Operating System iOS 11.3.1   My Question or Issue  Every time I try to start up a playlist or anything, it says that it couldn’t open ...

955 Views

0 replies

2 likes

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Help

It keeps saying “can not open link.” It won’t let me play my music at all.PlanFreeCountryU.S.A ; North America DeviceiPhone XOperating SystemIOS 11 My Question or Issueagain, won’t let me play my music. I have tried deleting & re- installing as well ...

Newbie

It keeps saying “can not open link.” It won’t let me play my music at all. Plan Free Country U.S.A ; North America    Device iPhone X Operating System IOS 11   My Question o...

273 Views

0 replies

0 likes

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Can’t play music?

PlanFreeCountry United States DeviceIphone 7Operating systemios 11.4 My Question or Issue I can’t click any playlist in my phone but on my Ipad I can choose my playlists easily. Happening to anybody else?

Newbie

  Plan Free Country  United States   Device Iphone 7 Operating system ios 11.4   My Question or Issue  I can’t click any playlist in my phone but on my Ipad I can...

376 Views

0 replies

0 likes

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Can’t play playlists or daily mixes

PlanFreeDeviceiPhone 8Operating SystemiOS 11.2My Question or Issue When trying to play playlists of daily mixes, it says: “Couldn’t open this type of link on this device.”

Visitor

Plan Free Device iPhone 8 Operating System iOS 11.2 My Question or Issue  When trying to play playlists of daily mixes, it says: “Couldn’t open this type of link on this device.” &n...

533 Views

0 replies

2 likes

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No puedo reproducir mis playlist

hola hasta hace un tiempo podia reproducir mis playlist desde el iphone pero ahora me dice que no esta habilitado para este dispositivo. Alguien sabe que puede ser?

Newbie

hola hasta hace un tiempo podia reproducir mis playlist desde el iphone pero ahora me dice que no esta habilitado para este dispositivo. Alguien sabe que puede ser?  

472 Views

0 replies

0 likes

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Spotify cant open this type of link on this device

PlanFree/PremiumCountry CanadaDevice(iPhone 6Operating System(iOS 11 My Question or Issue Cant play music whenever I tap a playlist it says that spotify cant open this type of link on this device. Im rlly frustrated as there have been other problems ...

Newbie

  Plan Free/Premium Country  Canada Device (iPhone 6 Operating System (iOS 11   My Question or Issue  Cant play music whenever I tap a playlist it says that spotify can...

949 Views

0 replies

2 likes

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My Spotify will no longer play playlists

I’ve been using Spotify free since about February and it’s worked perfectly but now all of a sudden I can no longer play playlists such as any of my daily mixes or favourites. When I try and click on them a Notification comes up and says”Spotify can’...

Newbie

 I’ve been using Spotify free since about February and it’s worked perfectly but now all of a sudden I can no longer play playlists such as any of my daily mixes or  favourites.  When ...

428 Views

0 replies

1 likes

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Playlist don’t work

Hello,my friends and me noticed that playlist don’t work, we tried listening to it (two different accounts, playlists and devices).The error message goes along the way of “this link is not suitable for this device”.we both have the latest iOS And Spo...

Newbie

Hello, my friends and me noticed that playlist don’t work, we tried listening to it (two different accounts, playlists and devices). The error message goes along the way of “this link is not suitab...

334 Views

0 replies

0 likes

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Couldn’t Open Link ?

PlanFree/PremiumCountry United StatesDeviceiPhone 6sOperating SystemIOS 11.4 My Question or Issue Hi, I keep getting “Couldn’t Open Link - Spotify can’t open this type of link on this device.” On my iPhone 6s (which is completely updated and everythi...

Casual Listener

Plan Free/Premium Country  United States Device iPhone 6s Operating System IOS 11.4   My Question or Issue  Hi, I keep getting “Couldn’t Open Link - Spotify can’t open this t...

750 Views

0 replies

4 likes

  • 750 Views
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  • 4 likes