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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

43810 Views

44 replies

10 likes

  • 43810 Views
  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109409 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1663 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302013 Views

62 replies

16 likes

  • 302013 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127967 Views

19 replies

38 likes

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  • 19 replies
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Can't sync local files from PC to iPhone.

PlanPremium for FamilyCountryAustraliaDeviceiPhone 5SOperating SystemiOS 11.4My Question or IssueI am unable to sync local files from my PC with my mobile, I have followed every guide that I have been able to find and nothing is working, all that sho...

Newbie

Plan Premium for Family Country Australia Device iPhone 5S Operating System iOS 11.4 My Question or Issue I am unable to sync local files from my PC with my mobile, I have followed every gui...

Loxer

Community Legend

716 Views

1 replies

0 likes

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  • 1 replies
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Extreme quality issues on iPhoneX

PlanPremiumCountrySpain DeviceiPhoneX 256 gbOperating SystemiOS 11.4 Spotify 8.4.53.689 My Question or Issue I have problems with the extreme quality on LTE connection, after 12-14 seconds of playblack the music stop, after 2-3 seconds restart again,...

Newbie

  Plan Premium Country Spain  Device iPhoneX 256 gb Operating System iOS 11.4 Spotify 8.4.53.689   My Question or Issue   I have problems with the extreme quality on L...

Loxer

Community Legend

1187 Views

1 replies

0 likes

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  • 1 replies
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I think a Latin person is using my account

Plan:Premium trial Country:Netherlands Device:iPhone 6s OS:iOS 11.4 Issue:This is ruining my experience. I was considering paying the subscription fee after my trial is over but this is such a bad experience that there seems no reason to.I think some...

Regular

Plan: Premium trial   Country: Netherlands   Device: iPhone 6s   OS: iOS 11.4   Issue: This is ruining my experience. I was considering paying the subscription fee af...

Ecnu

Regular

2794 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution Songs aren’t being sorted in artist tab

So when I go into my library and select artists, there isnt anything listed there. Is there a way to fix this?

Casual Listener

So when I go into my library and select artists, there isnt anything listed there. Is there a way to fix this?

alvarezjm

Casual Listener

1536 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Album cover not showing when listening to song

Since you asked for info, here is some.PlanFreeCountrySwedenDevicePCOperating SystemWindows 8 My Question or IssueWhen I listen to a song, the album cover is no longer shown in the bottom left corner alongside its name.

Newbie

Since you asked for info, here is some. Plan Free Country Sweden Device PC Operating System Windows 8   My Question or Issue When I listen to a song, the album cover is no longer show...

timenotlinear

Casual Listener

1611 Views

2 replies

1 likes

  • 1611 Views
  • 2 replies
  • 1 likes

Way to return to the new UI?

PlanPremiumCountryUS Operating SystemiOS 11.4 My Question or Issue:I had recently decided to return to Spotify and get premium again as it suited my needs better than Apple Music. I saw that Spotify had a new UI which I enjoyed better, however when I...

Newbie

Plan Premium Country US   Operating System iOS 11.4   My Question or Issue: I had recently decided to return to Spotify and get premium again as it suited my needs better than Appl...

Maxim

Spotify Star

787 Views

1 replies

0 likes

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  • 1 replies
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Downloading Local Files on iPhone

PlanPremiumCountry Device(iPhone X)Operating System(iOS 11) My Question or IssueI have been trying to download local files onto my phone for quite some time. I've done it all - created a playlist with the local files I want on my computer application...

Casual Listener

Plan Premium Country   Device (iPhone X) Operating System (iOS 11)   My Question or Issue I have been trying to download local files onto my phone for quite some time. I've d...

illunion

Newbie

813 Views

1 replies

1 likes

  • 813 Views
  • 1 replies
  • 1 likes

Spotify won’t play some songs properly

I’m using spotify free on my ipad (ios 11.3.1), but whenever I play certain songs, some instrumental parts are turned down to the point where I can barely hear them play. For example, I can hear the solos and the vocals fine, but the backing guitar i...

Newbie

I’m using spotify free on my ipad (ios 11.3.1), but whenever I play certain songs, some instrumental parts are turned down to the point where I can barely hear them play. For example, I can hear the ...

peachyblxss

Casual Listener

1656 Views

2 replies

0 likes

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  • 2 replies
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I do not have premium. Looks like there was an update to my spotify recently.

I have an iphone and I can no longer delete songs off of my playlists. I know that in the past, if you go into the playlist, there are three dots in the upper right hand corner. When I click on those three dots in the upper right hand corner, it no l...

Newbie

I have an iphone and I can no longer delete songs off of my playlists.  I know that in the past, if you go into the playlist, there are three dots in the upper right hand corner.  When I cl...

peachyblxss

Casual Listener

677 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Can’t see updated playlist picture

PlanFreeCountry USADeviceiPhone 6s PlusOperating SystemIOS 10 My Question or Issue So recently I’ve been trying to update my playlist pictures. As so when I remove and replace the previous picture, I check on my phone that the picture is not updated ...

Newbie

Plan Free Country  USA Device iPhone 6s Plus Operating System IOS 10   My Question or Issue  So recently I’ve been trying to update my playlist pictures. As so when I remove ...

475 Views

0 replies

0 likes

  • 475 Views
  • 0 replies
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Spotify Connect iPhone Overheating Issue

PlanPremiumCountry UKDevice(iPhone 6s)Operating System(iOS 11.4) My Question or Issue Following the recent iOS update to 11.4 I have noticed an issue with my iPhone 6s getting extremely warm when utilising the Spotify Connect feature, this is causing...

Newbie

Plan Premium Country  UK Device (iPhone 6s) Operating System (iOS 11.4)   My Question or Issue  Following the recent iOS update to 11.4 I have noticed an issue with my iPhone...

696 Views

0 replies

0 likes

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UPDATE

PlanFreeCountryUSAPHONE: IPHONE 7 +Operating System(iOS 11 My Question or IssueTHE NEW UPDATE IT AWFUL!!! all my playlists play in order of songs when i want them to shuffle. adding albums to playlists is impossible and all you are trying to do is se...

Newbie

Plan Free Country USA PHONE: IPHONE 7 + Operating System (iOS 11   My Question or Issue THE NEW UPDATE IT AWFUL!!! all my playlists play in order of songs when i want them to shuffle. a...

638 Views

0 replies

0 likes

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Why won't my imported songs all load on my main playlist

On my Windows I've added a couple of local files and only one of them has loaded on my main playlist and it downloaded for offline. I added the rest to different playlists and on my Ipad it said there were no songs in them someone help!!

Newbie

On my Windows I've added a couple of local files and only one of them has loaded on my main playlist and it downloaded for offline. I added the rest to different playlists and on my Ipad it said ther...

Loxer

Community Legend

872 Views

3 replies

0 likes

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  • 3 replies
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Solved!! New Redesigned app

Yesterday Spotify held an event and showcased the new things they were working on.So when are they going to release the new app and the new free tier changes to everyone?

Community Legend

Yesterday Spotify held an event and showcased the new things they were working on. So when are they going to release the new app and the new free tier changes to everyone?

Loxer

Community Legend

2173 Views

8 replies

2 likes

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  • 8 replies
  • 2 likes

Why did the new mobile update get rid of most of my saved songs?

Spotify Username francescaxoxxoxPlanFreeCountry UKDeviceiPhone 7 plusOperating SystemiOS My Question or IssueFirstly, I would like to mention that I have had to re-write this complaint three times because the website deleted it whenever I tried to po...

Newbie

Spotify Username  francescaxoxxox Plan Free Country  UK Device iPhone 7 plus Operating System iOS    My Question or Issue Firstly, I would like to mention that I have ...

_hpi6-wrxz4es

Casual Listener

2456 Views

5 replies

3 likes

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  • 5 replies
  • 3 likes

Upgrade: Can’t find albums or much of anything?

PlanFree/PremiumCountry DeviceIPhone 8Operating SystemiOS 10 My Question or Issue Ever since the upgrade I am incredibly displeased having used this program for over four years and now having no access to the full gamut of my albums or artists (how I...

Regular

Plan Free/Premium Country   Device IPhone 8 Operating System iOS 10   My Question or Issue    Ever since the upgrade I am incredibly displeased having used this program...

_hpi6-wrxz4es

Casual Listener

941 Views

1 replies

1 likes

long time User
Music sorting
upgrade
  • 941 Views
  • 1 replies
  • 1 likes

Local Files Appear On One Device, Not The Other

I’m having a bit of trouble with my local files transferred from my PC. On my Android, all my local files appear in a playlist exactly the way I expected and wanted them to come out. But on my apple device (iPad), local files aren’t even visible and ...

Newbie

  I’m having a bit of trouble with my local files transferred from my PC. On my Android, all my local files appear in a playlist exactly the way I expected and wanted them to come out. But on m...

Loxer

Community Legend

1024 Views

1 replies

0 likes

  • 1024 Views
  • 1 replies
  • 0 likes

Music glitch on iPhone

Hi. In the past few days, as soon as I lock the screen on my phone, my music starts and stops by itself and skips songs. It’s like a ghost is running my Spotify. I have deleted and reinstalled the app, updated my phone and the software and it’s not h...

Newbie

Hi.  In the past few days, as soon as I lock the screen on my phone, my music starts and stops by itself and skips songs. It’s like a ghost is running my Spotify. I have deleted and reinstalled...

Dressg

Casual Listener

6926 Views

10 replies

2 likes

  • 6926 Views
  • 10 replies
  • 2 likes

I need help linking local files to iPhone from Mac.

PlanPremiumCountry USDevice(iPhone 8Operating System My Question or Issue I’ve done everything including same WiFi, downloading playlists, turning off firewalls, etc. My phone was able to download songs using this method about a year or two ago but n...

Newbie

Plan Premium Country  US Device (iPhone 8 Operating System   My Question or Issue  I’ve done everything including same WiFi, downloading playlists, turning off firewalls, etc....

613 Views

0 replies

0 likes

  • 613 Views
  • 0 replies
  • 0 likes

Superuser Contribution Last song in queue

Whenever I add songs to queue, say I added 5, only 4 appear and the last one just doesn’t show. There is a space where it’s should be but I can’t tap on it or move it, the only way to see it or edit it is by moving a song under it or adding a new son...

Newbie

Whenever I add songs to queue, say I added 5, only 4 appear and the last one just doesn’t show. There is a space where it’s should be but I can’t tap on it or move it, the only way to see it or edit ...

amgordziej

Casual Listener

1791 Views

4 replies

3 likes

  • 1791 Views
  • 4 replies
  • 3 likes