Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
237016 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
118328 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
446854 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
305334 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
My Question or IssueFor the past week, when I am using my phone, no matter what app I am on, the Spotify App will auto-open and take over as if I selected it to open. It doesn't auto-play the content, it just opens the app and I have to constantly cl...
My Question or Issue For the past week, when I am using my phone, no matter what app I am on, the Spotify App will auto-open and take over as if I selected it to open. It doesn't auto-play the conte...
Moderator
25336 Views
12 replies
1 likes
For some reason my downloaded songs are playing fine but if I try to go listen to anything else that isn't downloaded there's a slight possibility it plays but most of the time it just won't play. Stuck at 0:00 and it just never loads. Tested on both...
For some reason my downloaded songs are playing fine but if I try to go listen to anything else that isn't downloaded there's a slight possibility it plays but most of the time it just won't play. St...
Moderator
703 Views
1 replies
0 likes
Operating SystemiPhone 13, iOS 17.1 My Question or IssueEvery time I start my car, my playlist either restarts (thus erasing the order I had my songs in) or it starts playing from a whole other playlist. What is going on? It’s worse when I try to con...
Operating System iPhone 13, iOS 17.1 My Question or Issue Every time I start my car, my playlist either restarts (thus erasing the order I had my songs in) or it starts playing from a whol...
Moderator
1934 Views
1 replies
1 likes
2014 Chevrolet Cruze without MyLink. When my phone is connected to the stereo via USB, I can't control spotify using the media controls (like pause/play, skip, etc). The controls themselves do work since it controls the regular radio and other audio ...
2014 Chevrolet Cruze without MyLink. When my phone is connected to the stereo via USB, I can't control spotify using the media controls (like pause/play, skip, etc). The controls themselves do work s...
537 Views
0 replies
0 likes
PlanFreeCountryUnited StatesDeviceiPhone 11Operating SystemiOS 10 My Question or IssueEvery time I’m trying to find a new song for my playlist and I push play on a song, I get kicked out of the app. Normal shuffling and playing songs that are availab...
Plan Free Country United States Device iPhone 11 Operating System iOS 10 My Question or Issue Every time I’m trying to find a new song for my playlist and I push play on a song, I g...
Moderator
16829 Views
13 replies
0 likes
The song progress bar and timer has stopped working on my phone (Huawei P30 pro) when streaming from the phone to other devices. Previously it kept working even when using Spotify Connect to stream to a Bluesound Node 2i or Sky Q Box.Then when I resu...
The song progress bar and timer has stopped working on my phone (Huawei P30 pro) when streaming from the phone to other devices. Previously it kept working even when using Spotify Connect to stream t...
Casual Listener
12461 Views
11 replies
12 likes
I understand that if I download a song, it will play when I'm offline. But if I am online (either on wifi or cellular), which version of the song plays -- the downloaded one or a streaming one? Additionally, if I select the highest quality version fo...
I understand that if I download a song, it will play when I'm offline. But if I am online (either on wifi or cellular), which version of the song plays -- the downloaded one or a streaming one? &nbs...
Newbie
2054 Views
2 replies
0 likes
Dear Spotify makers,Do you use your product while traveling abroad ?I do, all the time! And in this case, I switch to airplane mode and Spotify in offline mode. So why ar you constantly asking me to switch off airplane mode since I obviously don't wa...
Dear Spotify makers, Do you use your product while traveling abroad ? I do, all the time! And in this case, I switch to airplane mode and Spotify in offline mode. So why ar you constantly ...
Casual Listener
5870 Views
15 replies
5 likes
HiWhen iOS Airplane Mode is on, pop-up message suggests to switch off Airplane Mode or use Wi-Fi every single time you switch to Spotify. That is quite annoying as a) someone could actually be in an airplane b) people do listen to music during the fl...
Hi When iOS Airplane Mode is on, pop-up message suggests to switch off Airplane Mode or use Wi-Fi every single time you switch to Spotify. That is quite annoying as a) someone could actually be in a...
Casual Listener
3078 Views
7 replies
7 likes
PlanPremiumCountryArmeniaDevicePOCO F2 ProOperating SystemAndroid 12, MIUI 14.0.1 My Question or IssueWhen opening the app playlist starts to play from the first song. It first shows the right song, then changes to the first song of the playlist.
Plan Premium Country Armenia Device POCO F2 Pro Operating System Android 12, MIUI 14.0.1 My Question or Issue When opening the app playlist starts to play from the first song. It fir...
Regular
1445 Views
8 replies
0 likes
Title might sound confusing but what i mean by that is:On my laptop, i have a song that is 3:35, but when i download that song onto my iPad, it shows the song being 3:36, therefore making it show up as a different song and therefore forcing me to hav...
Title might sound confusing but what i mean by that is: On my laptop, i have a song that is 3:35, but when i download that song onto my iPad, it shows the song being 3:36, therefore making it show u...
Casual Listener
2074 Views
2 replies
0 likes
This new format made in may is practically impossible to use. I can’t find songs easily or see them very well, and I can’t delete or add them easily either. Also I found the setting for organizing your playlist’s music really helpful but it’s useless...
This new format made in may is practically impossible to use. I can’t find songs easily or see them very well, and I can’t delete or add them easily either. Also I found the setting for organizing yo...
Visitor
3539 Views
2 replies
10 likes
PlanPremiumCountryDenmarkDeviceIphone 7Operating SystemiOS 10 My Question or IssueWhere is the "new releases" section? I can not see it in my front/home page in the app...
Plan Premium Country Denmark Device Iphone 7 Operating System iOS 10 My Question or Issue Where is the "new releases" section? I can not see it in my front/home page in the app...
Visitor
23194 Views
20 replies
8 likes
PlanPremiumCountry Australia Device(iPhone 13)Operating System(iOS 16.6.1.) My Question or IssueI have a really strange issue when streaming from the Spotify App on iPhone 13, and from the Desktop version of Spotify on iMac (Catalina) to my Sonos sys...
Plan Premium Country Australia Device (iPhone 13) Operating System (iOS 16.6.1.) My Question or Issue I have a really strange issue when streaming from the Spotify App ...
Moderator
3342 Views
1 replies
0 likes
PlanPremiumCountry USDeviceiPhone XOperating SystemiOS 11.4.1 My Question or IssueEvery time I reconnect to Spotify in the car, the play queue resets. I just got a new 2018 BMW 430x. I've tried connecting Spotify using both carplay and Bluetooth and ...
Plan Premium Country US Device iPhone X Operating System iOS 11.4.1 My Question or Issue Every time I reconnect to Spotify in the car, the play queue resets. I just got a...
Casual Listener
4057 Views
4 replies
2 likes
Impossible to remove a playlist in Spotify for iOS. The context menu shows only the single menu item to pin a playlist. The menu item to remove a playlist is missing.
Impossible to remove a playlist in Spotify for iOS. The context menu shows only the single menu item to pin a playlist. The menu item to remove a playlist is missing.
Moderator
477 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone XS)Operating System(iOS 10) My Question or IssueAny time I’m navigating with Google Maps, Spotify pauses podcasts every time the navigator voice speaks.
Plan Free/Premium Country Device (iPhone XS) Operating System (iOS 10) My Question or Issue Any time I’m navigating with Google Maps, Spotify pauses podcasts every time the na...
Visitor
7727 Views
3 replies
1 likes
PlanPremium DuoCountrySouth AfricaDeviceiPhone SE Mk1Operating SystemiOS 14.2 My Question or IssuePreviously, Spotify would play continuously (after I've selected a song) without me having to manually select the next song. However, recently, this no ...
Plan Premium Duo Country South Africa Device iPhone SE Mk1 Operating System iOS 14.2 My Question or Issue Previously, Spotify would play continuously (after I've selected a song) wit...
Visitor
68622 Views
6 replies
0 likes
PlanPremiumCountry: CH Device(iPhone XS max)Operating System(iOS 16.6.1) My Question or IssueI use Cabasse Akoya connected to Ethernet. Can stream Tidal without a problem. Can’t stream Spotify anymore. Reset everything. Deinstalled Cabasse controller...
Plan Premium Country: CH Device (iPhone XS max) Operating System (iOS 16.6.1) My Question or Issue I use Cabasse Akoya connected to Ethernet. Can stream Tidal without a proble...
Moderator
826 Views
1 replies
0 likes
PlanPremiumCountryTurkeyDeviceiPhone 13Operating SystemiOS 17 My Question or IssueWhen I click skip to next track button, I hear a deep weird sound like crackle.
Plan Premium Country Turkey Device iPhone 13 Operating System iOS 17 My Question or Issue When I click skip to next track button, I hear a deep weird sound like crackle.
Moderator
668 Views
3 replies
0 likes
