Announcements

Accounts

Get help with logging in, passwords, and account settings.

Start a topic

Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • itsdanriley
  • Gig Goer
  • 257114 Views
  • 783 replies
  • 81 likes
  • Account
  • 257114 Views
  • 783 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1126812 Views
  • 118 replies
  • 106 likes
  • Account
  • 1126812 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 69951 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 69951 Views
  • 63 replies
  • 8 likes

IDENTITY THIEF

Hello I'm french . I was robbed of my blue card this Wednesday. I blocked it this Thursday. However i just realized on the history of my accounts that a subscription as been realized.I do not claim the money , i just wand the thief not to take advant...

  • Newbie
  • Hello    I'm french . I was robbed of my blue card this Wednesday. I blocked it this Thursday. However i just realized on the history of my accounts that a subscription as been realized. ...
  • Maxim
  • Spotify Star
  • 148 Views
  • 1 replies
  • 0 likes
  • Account
  • 148 Views
  • 1 replies
  • 0 likes

Superuser Contribution No puedo unirme a plan familiar

Hola buen dia soy parte de un plan familiar y este mes me saco por no poder verificar mi direccion y ya no me puedo unir de nuevo

  • Newbie
  • Hola buen dia soy parte de un plan familiar y este mes me saco por no poder verificar mi direccion y ya no me puedo unir de nuevo
  • FabianS_Bogota
  • Roadie
  • 289 Views
  • 1 replies
  • 0 likes
  • 289 Views
  • 1 replies
  • 0 likes

International Student

Hello everyone,I have a big problem. Currently I am on my Exchange in Austria, normally I study in the Netherlands. However, I am German and it seems that this a problem for Spotify. I want to get Spotify Student and I have a proof of enrollment from...

  • Newbie
  • Hello everyone, I have a big problem. Currently I am on my Exchange in Austria, normally I study in the Netherlands. However, I am German and it seems that this a problem for Spotify. I want to get ...
  • Maxim
  • Spotify Star
  • 395 Views
  • 1 replies
  • 0 likes
  • Account
  • 395 Views
  • 1 replies
  • 0 likes

Can't login on my device only on laptop

I recently changed my PW and I am able to sign in on my laptop with no problem but when I deleted an re-installed the app and tried to sign in it keeps saying login failed. What do I do?

  • Newbie
  • I recently changed my PW and I am able to sign in on my laptop with no problem but when I deleted an re-installed the app and tried to sign in it keeps saying login failed.  What do I do?
  • Maxim
  • Spotify Star
  • 140 Views
  • 1 replies
  • 0 likes
  • 140 Views
  • 1 replies
  • 0 likes

Ontdekken / discover

Ik heb tot aan 2 weken geleden altijd onder de knop ontdekken de nieuwe albums gekregen die er in mijn genre nieuw waren. Het was altijd opgebouwd uit:- aanbevolen voor jouw;- nieuw voor jouw;- en dan een fiks aantal vergelijkbare bands als waar je n...

  • Casual Listener
  • Ik heb tot aan 2 weken geleden altijd onder de knop ontdekken de nieuwe albums gekregen die er in mijn genre nieuw waren. Het was altijd opgebouwd uit: - aanbevolen voor jouw; - nieuw voor jouw; -...
  • Hubo
  • Community Legend
  • 292 Views
  • 7 replies
  • 0 likes
  • 292 Views
  • 7 replies
  • 0 likes

Superuser Contribution Come svincolare la mail per poter far un account senza Facebook

Buongiorno, l'assistenza mi ha risposto dicendo di chiedere informazioni nel forum per quanto segue:Ho rimosso il mio account facebook con il quale accedevo a spotify. Vorrei semplicemente rifare un nuovo account ma con la stessa mail, ho bisogno qui...

  • Newbie
  • Buongiorno, l'assistenza mi ha risposto dicendo di chiedere informazioni nel forum per quanto segue: Ho rimosso il mio account facebook con il quale accedevo a spotify. Vorrei semplicemente rifare u...
  • FabianS_Bogota
  • Roadie
  • 312 Views
  • 1 replies
  • 0 likes
  • Account
  • 312 Views
  • 1 replies
  • 0 likes

Superuser Contribution Registrierun via Facebook geht nicht - Da ist wohl etwas schiefgegangen. Versuch es noch mal...

Hallo zusammen Ich kann mich nicht via meinem Facebook Account registrieren. Egal von welchem Device (PC, Laptop, Smartphone) ich es auch probiere. Es kommt überall die gleiche Fehlermeldung: Hoppla Da ist wohl etwas schief gegangen. Versuch es nochm...

  • Casual Listener
  • Hallo zusammen   Ich kann mich nicht via meinem Facebook Account registrieren.  Egal von welchem Device (PC, Laptop, Smartphone) ich es auch probiere.   Es kommt überall die gleic...
  • FabianS_Bogota
  • Roadie
  • 297 Views
  • 1 replies
  • 0 likes
  • 297 Views
  • 1 replies
  • 0 likes

An account was set up in another country with my email address

Went to set up a Spotify account on my new phone. Stated email was already in use. When I requested a new password, the email came to me in French. When I changed my password, my account was set up with a user id w/ fr in the title and was a man born...

  • Casual Listener
  • Went to set up a Spotify account on my new phone. Stated email was already in use. When I requested a new password, the email came to me in French. When I changed my password, my account was set up w...
  • cadmielp
  • Roadie
  • 663 Views
  • 5 replies
  • 0 likes
  • 663 Views
  • 5 replies
  • 0 likes

Superuser Contribution Kein App-Key

Habe vor einem Monat das erste Mal einen App-Key beantragt (d.h. das Google Docs Form ausgefüllt) um auf dem Raspberry einen Connect-Server zu installieren. Mittlerweile habe ich drei ausgefüllt und immer noch keine Antwort erhalten...

  • Newbie
  • Habe vor einem Monat das erste Mal einen App-Key beantragt (d.h. das Google Docs Form ausgefüllt) um auf dem Raspberry einen Connect-Server zu installieren.  Mittlerweile habe ich drei ausgefül...
  • FabianS_Bogota
  • Roadie
  • 287 Views
  • 1 replies
  • 0 likes
  • Account
  • 287 Views
  • 1 replies
  • 0 likes

Premium Ödendi Fakat hala Free gözüküyor (2 farklı hesap)

Spotify sadece indirdiğim de 1 haftalık Premium denemesi kullandığım facebook hesabım ile bu sefer tekliflerden 0.99TL/ayOlanından ödemeyi yapmama rağmen free gözüküyordu başka bir hesap oluşturup yine ödeme yaptım fakat 2 hesapta free gözüküyor . Be...

  • Casual Listener
  • Spotify sadece indirdiğim de 1 haftalık Premium denemesi kullandığım facebook hesabım ile bu sefer tekliflerden 0.99TL/ay Olanından ödemeyi yapmama rağmen free gözüküyordu başka bir hesap oluşturup ...
  • nazmi
  • Newbie
  • 970 Views
  • 7 replies
  • 1 likes
  • 970 Views
  • 7 replies
  • 1 likes

Solved!! Signed up to Spotify US by mistake. Can I change to UK?

Hi I've signed up to Spotify (the US version) by mistake. I would like to change to Spotify UK, mainly so I can pay in own currency. Is this possible?

  • Newbie
  • Hi   I've signed up to Spotify (the US version) by mistake. I would like to change to Spotify UK, mainly so I can pay in own currency.   Is this possible?
  • prettystarss
  • Newbie
  • 265 Views
  • 2 replies
  • 0 likes
  • 265 Views
  • 2 replies
  • 0 likes

Spotify charged me 2 times for the student deal then again for 9.99 CAD premium

Hi I wanted to see how the student plan for 4.99 CAD per month works and tried it but it didn't apply to my school so then I just did my usual 9.99 CAD per month premium. However, when I checked my debit card history it showed that spotify charged me...

  • Casual Listener
  • Hi I wanted to see how the student plan for 4.99 CAD per month works and tried it but it didn't apply to my school so then I just did my usual 9.99 CAD per month premium. However, when I checked my d...
  • labelscollected
  • Community Legend
  • 149 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 149 Views
  • 1 replies
  • 0 likes

Superuser Contribution A major security issue - Accessing someone else's account

A friend of mine linked instructions for the student discount to me and I applied for it using my own account (I double checked that I was using my own account). When I got the email confirmation that asked me to finalize the transaction, I clicked t...

  • Newbie
  • A friend of mine linked instructions for the student discount to me and I applied for it using my own account (I double checked that I was using my own account). When I got the email confirmation tha...
  • FabianS_Bogota
  • Roadie
  • 176 Views
  • 1 replies
  • 0 likes
  • Security
  • 176 Views
  • 1 replies
  • 0 likes

Superuser Contribution Login impossibile!

Qualcuno può aiutarmi con il login? Qui sul sito va, ma l'app continua a dire che è sbagliato e non mi lascia accedere.Ho già controllato che siano corretti, non ho sbagliato cercando di connettermi tramite fb ed ho anche già provato a reinstallare. ...

  • Newbie
  • Qualcuno può aiutarmi con il login? Qui sul sito va, ma l'app continua a dire che è sbagliato e non mi lascia accedere. Ho già controllato che siano corretti, non ho sbagliato cercando di connetterm...
  • FabianS_Bogota
  • Roadie
  • 351 Views
  • 1 replies
  • 0 likes
  • 351 Views
  • 1 replies
  • 0 likes

My e-mail address has been changed by someone

My e-mail address has been changed by someone. I can not enter my account with the username and my password (my password is also changed) but I can enter with my Facebook account. I wrote this trouble from "Contact Us" but there is no back for a 6 ho...

  • Newbie
  • My e-mail address has been changed by someone. I can not enter my account with the username and my password (my password is also changed) but I can enter with my Facebook account. I wrote this troubl...
  • labelscollected
  • Community Legend
  • 310 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 310 Views
  • 1 replies
  • 0 likes

Solved!! spotify free at company

Hi,I noticed that some users in the company i work at use spotify free.The instalation of aplications is blocked but spotify does not require admin rights to install.I´m wondering if this is legal, they use the app just for them but we are in a compa...

  • Casual Listener
  • Hi, I noticed that some users in the company i work at use spotify free. The instalation of aplications is blocked but spotify does not require admin rights to install. I´m wondering if this is le...
  • MattSuda
  • Spotify Star
  • 395 Views
  • 3 replies
  • 0 likes
  • 395 Views
  • 3 replies
  • 0 likes

Superuser Contribution Cobrança de R$10 ao alterar cartão de crédito da minha conta

Olá, recentemente fiz alteração do cartão de crédito da minha conta porém, ao realizar essa alteração, surgiu uma cobrança de R$ 10 reais no novo cartão, e logo depois a assinatura, resultando em 2 cobranças no meu novo cartão sendo que somente a ass...

  • Newbie
  • Olá,  recentemente fiz alteração do cartão de crédito da minha conta porém, ao realizar essa alteração, surgiu uma cobrança de R$ 10 reais no novo cartão, e logo depois a assinatura, resultando...
  • FabianS_Bogota
  • Roadie
  • 455 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 455 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify not available in Cook Islands?

I'm trying to upload spotify onto my phone, but it is saying spotify is not available in our country. but i see Cook Islands is listed under New Zealand under the countries it is availble in. what do i need to do to be able to upload the app? thank y...

  • Newbie
  • I'm trying to upload spotify onto my phone, but it is saying spotify is not available in our country.  but i see Cook Islands is listed under New Zealand under the countries it is availble in. &...
  • FabianS_Bogota
  • Roadie
  • 1196 Views
  • 1 replies
  • 1 likes
  • 1196 Views
  • 1 replies
  • 1 likes

Superuser Contribution KPN premium Spotify

Ik heb een kpn standaard abonnement en door een fout van kpn ben ik nu ineens van premium naar free overgezet. KPN heeft mij namelijk bij verhuizing niet verhuisd maar afgesloten en opnieuw aangesloten. KPN helpt mij niet en verwijst mij (belachelijk...

  • Newbie
  • Ik heb een kpn standaard abonnement en door een fout van kpn ben ik nu ineens van premium naar free overgezet. KPN heeft mij namelijk bij verhuizing niet verhuisd maar afgesloten en opnieuw aangeslot...
  • FabianS_Bogota
  • Roadie
  • 322 Views
  • 1 replies
  • 0 likes
  • 322 Views
  • 1 replies
  • 0 likes