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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80329 Views

9 replies

2 likes

Account
Login
  • 80329 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653587 Views

13 replies

4 likes

Account
  • 653587 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

733977 Views

18 replies

29 likes

  • 733977 Views
  • 18 replies
  • 29 likes

Family premium, cannot confirm address?

Hi, My friend who is currently residing with me, has invited me to join the Spotify family premium. However, when I try to verify the details, it says: "we couldn't confirm you are living with this user." Why????

Newbie

Hi, My friend who is currently residing with me, has invited me to join the Spotify family premium. However, when I try to verify the details, it says: "we couldn't confirm you are living with this u...

Jacob

Community Legend

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes

Accidentally purchased Premium on the wrong account

I wasn't paying attention and I purchased the Premium Spotify Student on my friend's account instead of mine, with my card. He was still logged in and I thought I was on my account, but I was not. I would like a refund please.

Newbie

I wasn't paying attention and I purchased the Premium Spotify Student on my friend's account instead of mine, with my card. He was still logged in and I thought I was on my account, but I was not. I ...

Maxim

Spotify Star

235 Views

1 replies

0 likes

Account
Premium
Subscription
  • 235 Views
  • 1 replies
  • 0 likes

Tried to establish a student subscription- rejected, but charged me twice

Was charged twice- but have no acount of a receipt in my Spotify account history- I can see I was charged in my checking account. My spotify account is still on free status- Cant find a customer service email or ph#

Newbie

Was charged twice- but have no acount of a receipt in my Spotify account history- I can see I was charged in my checking account.   My spotify account is still on free status-  Cant find...

KatesHere

Community Legend

279 Views

1 replies

0 likes

  • 279 Views
  • 1 replies
  • 0 likes

Unauthorized email change and no response from customer support

I believe you account has been hacked. My email, and password have been changed without my authorization. Furthermore, I've sent customer support numerous messages,many they have so far refuse to remedy the problem. Has anyone else experience this an...

Newbie

I believe  you account has been hacked. My email, and password have been changed without my authorization. Furthermore, I've sent customer support numerous messages,many they have so far refuse ...

KatesHere

Community Legend

578 Views

1 replies

0 likes

Security
  • 578 Views
  • 1 replies
  • 0 likes

Family account

Uppgradeded to family account...And now will everyone in the family have access to the old playlists, any chance to share them? If possibly how will Ido that? many thanks

Newbie

Uppgradeded to family account...And now will everyone in the family have access to the old playlists, any chance to share them? If possibly how will Ido that? many thanks  

Bittencourt

Spotify Star

346 Views

3 replies

0 likes

  • 346 Views
  • 3 replies
  • 0 likes

Rogers promotion

Had a free Spotify account before opening a "Share Everything" account with Rogers and getting 6 months free premium Spotify. The 6 months is up as of March 4th and we would like to purchase, switch subscription to Spotify Family through Spotify. Whe...

Newbie

Had a free Spotify account before opening a "Share Everything" account with Rogers and getting 6 months free premium Spotify. The 6 months is up as of March 4th and we would like to purchase, switch ...

Maxim

Spotify Star

361 Views

1 replies

0 likes

Subscription
  • 361 Views
  • 1 replies
  • 0 likes

Canceled facebook, cant access spotify, still being charged for premium, HELP!!!

I signed up with spotify premium through my old facebook account, then without considering the consequence, I canceled facebook months ago and lost access to my spotify account. I have tried everything to log in, contact spotify and facebook, but thi...

Newbie

I signed up with spotify premium through my old facebook account, then without considering the consequence, I canceled facebook months ago and lost access to my spotify account.  I have tried ev...

KatesHere

Community Legend

266 Views

1 replies

0 likes

  • 266 Views
  • 1 replies
  • 0 likes

Where did my "message" box go?

Hi. As of this afternoon - I have no message box and can't seem to view the messages that have been sent to me - nor can I send messages. Has anyone else had this experience?

Casual Listener

Hi.  As of this afternoon - I have no message box and can't seem to view the messages that have been sent to me - nor can I send messages.  Has anyone else had this experience? 

RachelJ9

Casual Listener

1014 Views

2 replies

0 likes

  • 1014 Views
  • 2 replies
  • 0 likes

me quitaron mi cuenta premium

Era parte de una cuenta familiar premium y spotify me saco de la cuenta sin notificarme, solamente al titular de la cuenta sin ofrecernos ningun tipo de soluciones.

Newbie

Era parte de una cuenta familiar premium y spotify me saco de la cuenta sin notificarme, solamente al titular de la cuenta sin ofrecernos ningun tipo de soluciones.

MattSuda

Spotify Star

568 Views

1 replies

0 likes

  • 568 Views
  • 1 replies
  • 0 likes

Double charge per mouth

How to get assistance of any customer service line? Spotify has been charging two times a month and it should only be one time a month...

Casual Listener

How to get assistance of any customer service line? Spotify has been charging two times a month and it should only be one time a month...

EmilioSnchez

Casual Listener

606 Views

2 replies

0 likes

  • 606 Views
  • 2 replies
  • 0 likes

Solved!! Vodafone Subscription Help

I had my spotify premium account associated with my Phone (Vodafone)! I pay a fee itch month to vodafone and they garantee the spotify! But now the premium account stopped working! In vodafone they say that i still have it!! What Can i do?

Newbie

I had my spotify premium account associated with my Phone (Vodafone)! I pay a fee itch month to vodafone and they garantee the spotify! But now the premium account stopped working! In vodafone they s...

Maxim

Spotify Star

433 Views

1 replies

0 likes

Account
  • 433 Views
  • 1 replies
  • 0 likes

Solved!! Free Premium

Hi i want to ask why i have to pay if i want to try 1mount free premium version?So can somebody tell me why i need to pay if it had to be free ? Because i dont know if i will buy it or not.

Regular

Hi i want to ask why i have to pay if i want to try 1mount free premium version?So can somebody tell me why i need to pay if it had to be free ? Because i dont know if i will buy it or not.

DeF4WH2in

Regular

643 Views

8 replies

0 likes

Free
Premium
  • 643 Views
  • 8 replies
  • 0 likes

Payment problem

I bought premium account with gift card however, it says you have a problem about payment.

Casual Listener

I bought premium account with gift card however, it says you have a problem about payment.  

KatesHere

Community Legend

321 Views

3 replies

0 likes

Premium
  • 321 Views
  • 3 replies
  • 0 likes

Set a password for your devices

Hello spotify. i have a volvo xc90 with the spotify app and i want to set a password to my account to be able to play. when i click the link in the mail it brings me to a errro page with the text. Oh no! Something has gone wrong! Do not be sad. You c...

Visitor

Hello spotify.   i have a volvo xc90 with the spotify app and i want to set a password to my account to be able to play. when i click the link in the mail it brings me to a errro page with the...

user-removed

Not applicable

388 Views

4 replies

0 likes

  • 388 Views
  • 4 replies
  • 0 likes

spotify family

It downgraded me from my spotify family to the free account and it won't let me join my family's spotify because it is saying that it cannot confirm we live at the same address...Pretty convinced it is my family that I am living with? Please help.

Newbie

It downgraded me from my spotify family to the free account and it won't let me join my family's spotify because it is saying that it cannot confirm we live at the same address...Pretty convinced it ...

Bittencourt

Spotify Star

268 Views

1 replies

0 likes

  • 268 Views
  • 1 replies
  • 0 likes

Subscription to premium not working

Somehow I was logged out of my Spotify on my phone yesterday, I logged back in today and alllll my music was gone. I also had premium Spotify before this had happened and now it says I'm not subscribed to premium. I have the email receipt of when I p...

Newbie

Somehow I was logged out of my Spotify on my phone yesterday, I logged back in today and alllll my music was gone. I also had premium Spotify before this had happened and now it says I'm not subscrib...

Jacob

Community Legend

224 Views

1 replies

0 likes

  • 224 Views
  • 1 replies
  • 0 likes

Free trial automatically goes into auto charge

I signed up to try spotify premium free trial to see what it was about. I really did not like that after the free month ended, Spotify started charging me instead of asking me if i wanted to be charged. I just realized ive been charged for months. My...

Visitor

I signed up to try spotify premium free trial to see what it was about. I really did not like that after the free month ended, Spotify started charging me instead of asking me if i wanted to be charg...

434 Views

0 replies

2 likes

  • 434 Views
  • 0 replies
  • 2 likes

Solved!! Cant log to account Family premium

Hello. My friend - leader of familly group sent me an invitation to a Premium family with code SPF9wwhSF2AVx. After clicking on the link in the email to me redirect you filled form, where I wrote the same address as the main account holder and family...

Newbie

Hello. My friend - leader of familly group sent me an invitation to a Premium family with code SPF9wwhSF2AVx. After clicking on the link in the email to me redirect you filled form, where I wrote the...

Bittencourt

Spotify Star

562 Views

1 replies

0 likes

  • 562 Views
  • 1 replies
  • 0 likes

Lost my premium access

I lost my premium today, i was on a plan with my room mate and i suddenly just lost i sent him a text and he said that he didnt do anything, im very annoyed and i would appreciate help. Thank you.

Visitor

I lost my premium today, i was on a plan with my room mate and i suddenly just lost i sent him a text and he said that he didnt do anything, im very annoyed and i would appreciate help. Thank you.

TobiasYoung

Composer

198 Views

1 replies

0 likes

  • 198 Views
  • 1 replies
  • 0 likes