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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
552965 Views
991 replies
115 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131119 Views
74 replies
12 likes
Hi, Recently I changed my country, everything was going ok. But last weekend spotify didn't let me log in because it said I was in another country. The suggested solution seemed simple, change the country back, but, now I can't change it back because...
Hi, Recently I changed my country, everything was going ok. But last weekend spotify didn't let me log in because it said I was in another country. The suggested solution seemed simple, chan...
Casual Listener
546 Views
2 replies
0 likes
As the title reads, I filled out the credit card information of the spotify app and it still says i don't have premium. I did it three times in total, and my bank sends texts whenever I use my credit card and i received three texts saying that "a tra...
As the title reads, I filled out the credit card information of the spotify app and it still says i don't have premium. I did it three times in total, and my bank sends texts ...
Regular
380 Views
2 replies
0 likes
I cancelled my premium trial a day before it was over, but then I was charged anyway. After seeing the charge, I logged in and it said I still had the premium service. I don't understand how this could happen, because I went through the whole cancell...
I cancelled my premium trial a day before it was over, but then I was charged anyway. After seeing the charge, I logged in and it said I still had the premium service. I don't understand how this cou...
Casual Listener
537 Views
2 replies
0 likes
Need help cancelling my account! I had already "cancelled" it but was charged another bill. I demand a refund. I want my premium account deactivated as soon as possible. I feel robbed. Please!!
Need help cancelling my account! I had already "cancelled" it but was charged another bill. I demand a refund. I want my premium account deactivated as soon as possible. I feel robbed. Please!!
Newbie
313 Views
2 replies
0 likes
I Have an NUS card and I tried to claim 50% off Premium but whenever I go to the link: https://www.spotify.com/uk/student/ it simply redirects me to my account page and says there was an error please try again (Which I have on multiple devices.
I Have an NUS card and I tried to claim 50% off Premium but whenever I go to the link: https://www.spotify.com/uk/student/ it simply redirects me to my account page and says there was an error please...
Spotify Star
195 Views
1 replies
0 likes
I just Signed up for the 3 month free trial for 99 cents. Why is it saying its gonna charge me $9.99 tommorow nvm it has been fixed
I just Signed up for the 3 month free trial for 99 cents. Why is it saying its gonna charge me $9.99 tommorow nvm it has been fixed
Spotify Star
370 Views
3 replies
0 likes
Hello, my name is Diego. I have a premium account 3 months, with my facebook account. At this time I had trouble with facebook sign indicates invalid username and password. After several attempts I could enter Spotify. But without my premium account....
Hello, my name is Diego. I have a premium account 3 months, with my facebook account. At this time I had trouble with facebook sign indicates invalid username and password. After several attempts I c...
Casual Listener
493 Views
6 replies
0 likes
I have been charged in April and May £9.99 for the Premium service but my subscription is the free version. How do I get a refund on this or do I need to go through my credit card company?Thanks
I have been charged in April and May £9.99 for the Premium service but my subscription is the free version. How do I get a refund on this or do I need to go through my credit card company? Tha...
Casual Listener
248 Views
4 replies
0 likes
Hi, I cancelled my premium subscriptionlast month, but I have been charged for this month on 5th May. Can you cancel my subscription and refund my money please?
Hi, I cancelled my premium subscription last month, but I have been charged for this month on 5th May. Can you cancel my subscription and refund my money please?
Community Legend
426 Views
4 replies
0 likes
I tried changing my country to my new place, but I cant see the country box anywhere. Please help!!!
I tried changing my country to my new place, but I cant see the country box anywhere. Please help!!!
Roadie
680 Views
7 replies
1 likes
I have posted in this forum a few weeks ago, and no one managed to reply or assist in this common problem many users are encountering. I would like to change my country to the United Kingdom in my profile/account. However, that option is greyed out. ...
I have posted in this forum a few weeks ago, and no one managed to reply or assist in this common problem many users are encountering. I would like to change my country to the United Kingdom...
Casual Listener
363 Views
4 replies
0 likes
My problem is exactly what the subject says. I live and work in Canada but my employer's head-office is in the US and all of our web traffic is routed there. A lookup on http://www.whereisip.net shows me in the US. I signed up for Spotify at work so ...
My problem is exactly what the subject says. I live and work in Canada but my employer's head-office is in the US and all of our web traffic is routed there. A lookup on http://www.whereisip...
Community Legend
424 Views
5 replies
0 likes
HelloI'd like to know, if i could change my country because my songs that I searched for aren't available in that country. Living in germany but still having a account that was created in Sweden back then, I'd like to know if I could change to German...
Hello I'd like to know, if i could change my country because my songs that I searched for aren't available in that country. Living in germany but still having a account that was created in Sweden ba...
Community Legend
1153 Views
1 replies
0 likes
HelloI moved from Italy to Mexico and now i live here, How can i change the country in my profile? I looked in the faq sectoin but the page has a problems since days like below..... How can i solve theproblem?I read about credit card infos, but at th...
Hello I moved from Italy to Mexico and now i live here, How can i change the country in my profile? I looked in the faq sectoin but the page has a problems since days like below..... How...
Not applicable
229 Views
2 replies
0 likes
My Facebook account is from Ireland and I log in to Spotify using it.In work, our network proxies through Northern Ireland (seen as the UK). I use the desktop version of Spotify and after 14 days, it tells me that I can't listen to my music anymore.I...
My Facebook account is from Ireland and I log in to Spotify using it. In work, our network proxies through Northern Ireland (seen as the UK). I use the desktop version of Spotify and after ...
Casual Listener
258 Views
2 replies
0 likes
Hi,Reset the passwd and not able to login into the player. However able to login into the account for example via the spotify's web site.Please help!Best wishes,Sportyslice
Hi, Reset the passwd and not able to login into the player. However able to login into the account for example via the spotify's web site. Please help! Best wishes, Sportyslice
Casual Listener
280 Views
2 replies
0 likes
I just accidentily removed all my 3000+ songs from my favorites. Ctrl+z doesn't do anything. Is there any way to restore my favorites?
I just accidentily removed all my 3000+ songs from my favorites. Ctrl+z doesn't do anything. Is there any way to restore my favorites?
Casual Listener
305 Views
4 replies
0 likes
I signed up for a free Spotify account about 3-4 weeks ago. I don't remember being asked to set a country, and everything just worked so I didn't think anything of it. Then, after 14 days, suddenly I couldn't get online with Spotify any more. I did f...
I signed up for a free Spotify account about 3-4 weeks ago. I don't remember being asked to set a country, and everything just worked so I didn't think anything of it. Then, after 14 days, suddenly I...
Newbie
511 Views
4 replies
0 likes
HI there, Since last wednesday I am not able to login to my Spotify account "midego".I think it has been hacked because a couple of friends see me play weird music.I cannot login with my username & password.I tried the forgot password option but I do...
HI there, Since last wednesday I am not able to login to my Spotify account "midego". I think it has been hacked because a couple of friends see me play weird music. I cannot login with my...
Not applicable
373 Views
7 replies
0 likes
I used the contact form yesterday to address this issue and got a canned form letter back saying I should post on the community forum. My credit card was charged for an account I did not subscribe to. I have the free version of Spotify and the credit...
I used the contact form yesterday to address this issue and got a canned form letter back saying I should post on the community forum. My credit card was charged for an account I did not subscribe to...
Casual Listener
281 Views
3 replies
0 likes
