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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

287766 Views

529 replies

34 likes

Account
Free
  • 287766 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13636 Views

6 replies

11 likes

Security
  • 13636 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

540463 Views

990 replies

114 likes

Account
  • 540463 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129614 Views

74 replies

12 likes

Account
Login
Premium
  • 129614 Views
  • 74 replies
  • 12 likes

Premium account, commercials during free trial period?

Greetings, I just started a new premium account. Will I hear commercials until the free month is expired? If not, why am I hearing commercials? If commercials are supposed to be heard during the free month, I'd just as soon pay and get this ball roll...

Newbie

Greetings,   I just started a new premium account. Will I hear commercials until the free month is expired? If not, why am I hearing commercials? If commercials are supposed to be heard duri...

Peter__

Community Legend

554 Views

3 replies

0 likes

  • 554 Views
  • 3 replies
  • 0 likes

free trial

when the 48 hour trial is up can you still listen to the songs in your play list or do you have to pay

Newbie

when the 48 hour trial is up can you still listen to the songs in your play list or do you have to pay

Peter__

Community Legend

283 Views

1 replies

0 likes

  • 283 Views
  • 1 replies
  • 0 likes

Delete account

I want to delete my account. The "deleting an account" thread says to use the contact form. I did. It sent me an automated email directing me back to the community forums. When I type delete account in the subject it suggests I go back to the "how to...

Visitor

I want to delete my account. The "deleting an account" thread says to use the contact form. I did. It sent me an automated email directing me back to the community forums. When I type delete account ...

Peter__

Community Legend

306 Views

4 replies

0 likes

  • 306 Views
  • 4 replies
  • 0 likes

Please Help. I'm paying for premium service and I can't stream music!

I'm paying $10/mo for premium service, but Spotify is not allowing me to stream music, only listen to the radio. Has this happened to anyone else? Please help! Thanks.

Newbie

I'm paying $10/mo for premium service, but Spotify is not allowing me to stream music, only listen to the radio. Has this happened to anyone else? Please help! Thanks.

Peter__

Community Legend

287 Views

3 replies

0 likes

  • 287 Views
  • 3 replies
  • 0 likes

gifting spotify premium by e-mail

Hi. I purchased several gifts this morning but I was in a hurry and closed out after I got the message that the purchase had been processed and did not see any option about printing or sending an e-card. No one has received his/her card yet and I did...

Newbie

Hi.  I purchased several gifts this morning but I was in a hurry and closed out after I got the message that the purchase had been processed and did not see any option about printing or sending ...

Peter__

Community Legend

301 Views

1 replies

0 likes

  • 301 Views
  • 1 replies
  • 0 likes

Couldn't enter my NUS discount?

I just renewed my premium account but was not offered the chance to input my NUS discount details, i clicked premium, entered my password to go to the next screen assuming there would be a chance to review as usual, then i had already payed with no c...

Newbie

I just renewed my premium account but was not offered the chance to input my NUS discount details, i clicked premium, entered my password to go to the next screen assuming there would be a chance to ...

Peter__

Community Legend

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
  • 0 likes

You’re only 90 seconds away from a world of music.

Trying to enter payment information to begin my 30 day trial, after I enter which payment methode, it takes me to a new page that says "You’re only 90 seconds away from a world of music.", then just hangs there. I've tried IE, Firefox & Chrome on 2 d...

Newbie

Trying to enter payment information to begin my 30 day trial, after I enter which payment methode, it takes me to a new page that says "You’re only 90 seconds away from a world of music.", then just ...

sonnnet

Music Fan

388 Views

4 replies

0 likes

  • 388 Views
  • 4 replies
  • 0 likes

Starting Premium

So I received a message saying that my account was closed because I got a new card and shut down the old one. So I updated my payment method, even though I'm still on the free trial which ends 1-25-13, bought the premium package, and I still get ads ...

Newbie

So I received a message saying that my account was closed because I got a new card and shut down the old one. So I updated my payment method, even though I'm still on the free trial which ends 1-25-1...

Peter__

Community Legend

164 Views

1 replies

0 likes

  • 164 Views
  • 1 replies
  • 0 likes

Free trial- will I be charged at end?

I got a new phone and downloaded spotify onto it, and recieved the 48hour free trial. I then was told by someone that often the 'free trial' is followed by an assumption that you want to keep on going with the app, and so it will charge you without a...

Newbie

I got a new phone and downloaded spotify onto it, and recieved the 48hour free trial. I then was told by someone that often the 'free trial' is followed by an assumption that you want to keep on goin...

Peter__

Community Legend

571 Views

1 replies

0 likes

  • 571 Views
  • 1 replies
  • 0 likes

no puedo iniciar sesion desde mi cuenta spotify

he olvidado mi contraseña, y la direccion de correo electronico con la que estoy registrada no es la que uso ya porque me robaron mi cuenta de mesenger, ahora uso esta carmenbujalance87@gmail.com, por lo tanto no puedo cambiar ni mi direccion de corr...

Newbie

he olvidado mi contraseña, y la direccion de correo electronico con la que estoy registrada  no es la que uso ya porque me robaron mi cuenta de mesenger, ahora uso esta carmenbujalance87@gmail.c...

716 Views

0 replies

0 likes

  • 716 Views
  • 0 replies
  • 0 likes

Spotify thinks I like bad music

Well this is really getting annoying. Lets look at my favorite artists and starred list: Cradle of Filth Skyclad Amon Amath Corvus Corax Luca Turili Blind Guardian Show of Hands Megson Now lets look at what Spotify claims my top artists are and what ...

Newbie

Well this is really getting annoying.   Lets look at my favorite artists and starred list:   Cradle of Filth Skyclad Amon Amath Corvus Corax Luca Turili Blind Guardian S...

323 Views

0 replies

0 likes

  • 323 Views
  • 0 replies
  • 0 likes

Solved!! Download music doesn't work

Hello. When I click on downloads music it say's "We're not currently not supporting new download purchases on spotifuggle" What does that mean's?? I am Premium member of course,so I can't understand why that pops up when I trying to download the musi...

Casual Listener

Hello.   When I click on downloads music it say's "We're not currently not supporting new download purchases on spotifuggle" What does that mean's?? I am Premium member of course,so I can't ...

Peter__

Community Legend

1269 Views

6 replies

0 likes

  • 1269 Views
  • 6 replies
  • 0 likes

Please disconnect my wife's facebook account and user photo from my account

username halanstevens Furthermore, I bought my wife an annual subscription for christmas and couldn't create her account using the same email address as her facebook account. Very frustrating!

Casual Listener

username halanstevens   Furthermore, I bought my wife an annual subscription for christmas and couldn't create her account using the same email address as her facebook account. Very frustrat...

Peter__

Community Legend

342 Views

1 replies

0 likes

  • 342 Views
  • 1 replies
  • 0 likes

Won't allow me to stream.

I just started using spotify and signed up for the 30 day trial. When I tried streaming it said I'm not a premium user but the account is active. I'm on an iPhone 5. I wonder if streaming is not part of the trial or there is an issue with the account...

Regular

I just started using spotify and signed up for the 30 day trial. When I tried streaming it said I'm not a premium user but the account is active. I'm on an iPhone 5. I wonder if streaming is not part...

David

Spotify Legend

311 Views

1 replies

0 likes

  • 311 Views
  • 1 replies
  • 0 likes

Please bill me immediately

username: micheledossett I set up a spotify account for my wife with the username above. I purchased an annual premium subscription as a christmas gift. Please skip the 30 day trial and bill my card immediately.

Casual Listener

username: micheledossett   I set up a spotify account for my wife with the username above. I purchased an annual premium subscription as a christmas gift. Please skip the 30 day trial and bi...

David

Spotify Legend

215 Views

1 replies

0 likes

  • 215 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Gift Cards Questions

I have Spotify premium and I am midway through my month, and I have been bought two £10 Spotfiy gift crds and a £30 gift card. Do I have to cancell my subscription at a certain time, then credit my account with the cards? What is best way to do this ...

Music Fan

I have Spotify premium and I am midway through my month, and I have been bought two £10 Spotfiy gift crds and a £30 gift card. Do I have to cancell my subscription at a certain time, then credit my a...

garytonsley

Music Fan

720 Views

2 replies

0 likes

  • 720 Views
  • 2 replies
  • 0 likes

I lost my Spotify account after I disconnected it from Facebook

I am in dire need of help.I cannot access my Spotify account, I created my account RiverFlush under this e-mail (I don't feel like writing my e-mail here)I always used RiverFlush as my login username, but after a while it was required that I logged i...

Casual Listener

I am in dire need of help. I cannot access my Spotify account, I created my account RiverFlush under this e-mail (I don't feel like writing my e-mail here) I always used RiverFlush as my login ...

RiverFlush

Casual Listener

670 Views

2 replies

0 likes

  • 670 Views
  • 2 replies
  • 0 likes

Solved!! List of deleted tracks from Spoitfy to use a reference for purchase of cd´s

In light of the contiued deletion of songs from spotify I have suffered, I would like to know if there exist a list of deleted song. A list that users may use for reference to the songs that got deleted without prior knowlwdge, Or a simple notation: ...

Newbie

In light of the contiued deletion of songs from spotify I have suffered, I would like to know if there exist a list of deleted song. A list that users may use for reference to the songs that got de...

Peter__

Community Legend

3074 Views

1 replies

0 likes

  • 3074 Views
  • 1 replies
  • 0 likes

Redireccionamiento

Se me ha redireccionado mi cuenta en otro perfil no pudiendo entrar a la que era original no consigo retornar alguna idea ??

Newbie

Se me ha redireccionado mi cuenta en otro perfil no pudiendo entrar a la que era original no consigo retornar alguna idea ??

286 Views

0 replies

0 likes

  • 286 Views
  • 0 replies
  • 0 likes

CREDIT CARDS, GIFT CARDS, AFTER PURCHASEING CARDS FOR SPOTIFY TO PAY FOR MUSIC

I AM VERY PISSED AT YOUR COMPANY AFTER SPENDING WAY OVER THE LIMITOF 500.00 FOR MONEY CARDS , SO MY KIDS CAN SPEND THEM IN MUSIC FROM YOUR COMPANY, BUT WAS TOLD THAT YOUR COMPANY HAS DECLINED THE MONIES THAT SHOULD HAVE WENT INTO YOUR POCKETS , BUT N...

Casual Listener

  I AM VERY PISSED AT  YOUR COMPANY  AFTER SPENDING  WAY OVER THE LIMITOF 500.00  FOR  MONEY CARDS , SO MY KIDS CAN SPEND THEM IN MUSIC  FROM YOUR COMPANY, BUT WA...

David

Spotify Legend

431 Views

2 replies

0 likes

  • 431 Views
  • 2 replies
  • 0 likes