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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Fabio1970
  • Casual Listener
  • 260664 Views
  • 506 replies
  • 33 likes
  • Account
    Free
  • 260664 Views
  • 506 replies
  • 33 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 12993 Views
  • 6 replies
  • 11 likes
  • Security
  • 12993 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 528721 Views
  • 989 replies
  • 113 likes
  • Account
  • 528721 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 127999 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 127999 Views
  • 74 replies
  • 12 likes

Enabled premium on the wrong account.

Hey, I just bought premium again and wanted to enable it on my facebook account but it created a new one without my friends and everything, help pls.

  • Newbie
  • Hey, I just bought premium again and wanted to enable it on my facebook account but it created a new one without my friends and everything, help pls. 
  • 176 Views
  • 0 replies
  • 0 likes
  • 176 Views
  • 0 replies
  • 0 likes

old playlists on new account

i deactivated my facebook ages ago but i could still use my spoitify wich was merged with it, i then got a virus on my computer and i reset my computur and i had to redownload my spotifiy i then realised that before my spotify loged me in altmaticly ...

  • Casual Listener
  • i deactivated my facebook ages ago but i could still use my spoitify wich was merged with it, i then got a virus on my computer and i reset my computur and i had to redownload my spotifiy i then real...
  • Emilyxoox
  • Casual Listener
  • 262 Views
  • 2 replies
  • 0 likes
  • 262 Views
  • 2 replies
  • 0 likes

Changing country problem

Hi, I just moved to another country, and I am not able to log in to spotify (free account) anymore. It tells me that I am in another country and I should modify my profile, so I do, I go to my profile settings and I change the country to the new one,...

  • Newbie
  • Hi, I just moved to another country, and I am not able to log in to spotify (free account) anymore. It tells me that I am in another country and I should modify my profile, so I do, I go to my profil...
  • meahtenoha
  • Spotify
  • 1212 Views
  • 1 replies
  • 0 likes
  • 1212 Views
  • 1 replies
  • 0 likes

payed for premium, still on free.

cant get any help here, my friend told me all about you. thx anywys bye

  • Newbie
  • cant get any help here, my friend told me all about you.   thx anywys bye
  • meahtenoha
  • Spotify
  • 418 Views
  • 5 replies
  • 0 likes
  • 418 Views
  • 5 replies
  • 0 likes

Solved!! Failed to enable spotify social. (Undeleted Facebook)

I am getting an error message each time I log onto spotify saying 'failed to enable spotify social' I still have facebook and it's annoying me because I can't what my friends have listened to, my public profile and people cannot see what I am listeni...

  • Regular
  • I am getting an error message each time I log onto spotify saying 'failed to enable spotify social' I still have facebook and it's annoying me because I can't what my friends have listened to, my p...
  • berachiel
  • Regular
  • 1335 Views
  • 14 replies
  • 0 likes
  • 1335 Views
  • 14 replies
  • 0 likes

One month free?

I've just signed up for the one month free trial of Spotify Premium, nothing happened on my Spotify account even after logging out and logging back in, I clicked on a 'get premium' sign in Spotify and its sent me another receipt charging me for this ...

  • Regular
  • I've just signed up for the one month free trial of Spotify Premium, nothing happened on my Spotify account even after logging out and logging back in, I clicked on a 'get premium' sign in Spotify an...
  • jme2k7
  • Music Fan
  • 1118 Views
  • 3 replies
  • 0 likes
  • 1118 Views
  • 3 replies
  • 0 likes

Can't change e-mail address due to already in use

I have a Premium spotify account and I want to change the e-mail address, but it says that the e-mail address is already in use. I might have tried to create an additional account long ago using that e-mail adress (but I'm not sure and don't know whi...

  • Regular
  • I have a Premium spotify account and I want to change the e-mail address, but it says that the e-mail address is already in use. I might have tried to create an additional account long ago using that...
  • Sam
  • Spotify
  • 433 Views
  • 1 replies
  • 0 likes
  • 433 Views
  • 1 replies
  • 0 likes

People logged into my account

Could someone please log all users from my account? I have changed my password but it doesn't seem to have made a difference. I understand that I will lose my synced offline tracks and am happy to go ahead on this basis.

  • Newbie
  • Could someone please log all users from my account? I have changed my password but it doesn't seem to have made a difference. I understand that I will lose my synced offline tracks and am happy to go...
  • Sam
  • Spotify
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

Solved!! Premium not working

Hi My credit card expired so my Premium payment failed. Sorted it out and the payment went through, however, I am not getting the Premium service on my Laptop. My Account details say I'm a Premium holder, I just don't get the service. My Ipad seems o...

  • Newbie
  • Hi   My credit card expired so my Premium payment failed. Sorted it out and the payment went through, however, I am not getting the Premium service on my Laptop. My Account details say I'm a P...
  • jme2k7
  • Music Fan
  • 1050 Views
  • 13 replies
  • 2 likes
  • 1050 Views
  • 13 replies
  • 2 likes

Problem logging in Nokia phone

I upgraded to premium yesterday and tried to get Spotify to work om my Nokia N8 phone, but no luck. First it said I had to get premium, but even though my account said I had premium, it didn't work. Today, it instead says my username or password is i...

  • Newbie
  • I upgraded to premium yesterday and tried to get Spotify to work om my Nokia N8 phone, but no luck. First it said I had to get premium, but even though my account said I had premium, it didn't work. ...
  • 265 Views
  • 0 replies
  • 0 likes
  • 265 Views
  • 0 replies
  • 0 likes

delete account

I want to delete several accounts (see below). Unsuccessfully marked them with .del and contacted support. There should be a delete account button. latdenrattekommain cesarmartinezpuig antoniolucena martinez.pilar ckbe

  • Visitor
  • I want to delete several accounts (see below). Unsuccessfully marked them with .del and contacted support. There should be a delete account button.   latdenrattekommain cesarmartinezpuig ...
  • Sam
  • Spotify
  • 280 Views
  • 1 replies
  • 0 likes
  • 280 Views
  • 1 replies
  • 0 likes

Playlists

I recently purchased a Premium account that covers a whole year. I proceeded to create and download my playlists to my cell phone (Android) but I can't play them. When I press for a song to play this box comes up with the text " This is only availabl...

  • Casual Listener
  • I recently purchased a Premium account that covers a whole year. I proceeded to create and download my playlists to my cell phone (Android) but I can't play them. When I press for a song to play this...
  • Sam
  • Spotify
  • 446 Views
  • 1 replies
  • 0 likes
  • 446 Views
  • 1 replies
  • 0 likes

Premium not working

Just had my trial period finished and upgraded to premium but it's not working on my iPhone says I have to have it activated but when I check my account it says I have premium. Tried the reinstall process still having same issue can you help please??

  • Casual Listener
  • Just had my trial period finished and upgraded to premium but it's not working on my iPhone says I have to have it activated but when I check my account it says I have premium. Tried the reinstall pr...
  • Rab
  • Casual Listener
  • 667 Views
  • 8 replies
  • 0 likes
  • 667 Views
  • 8 replies
  • 0 likes

Can't Play New Album

I subscribe to the premium version of Spotify, and a new album came out today; I was pleasantly surprised to find it on Spotify. I clicked on the album and only 1 track was available to be played. The album was Eye On It by Toby Mac, does anyone know...

  • Newbie
  • I subscribe to the premium version of Spotify, and a new album came out today; I was pleasantly surprised to find it on Spotify. I clicked on the album and only 1 track was available to be played. Th...
  • 194 Views
  • 0 replies
  • 0 likes
  • 194 Views
  • 0 replies
  • 0 likes

Solved!! Please help me// spotify premium is nog working

Hello guys , I just got 1 month spotify premium for free, but I just want to log in on my iPad to listen some music but he says that I don't have spotivy premium. I also can't listen offline music on my laptop. How can I get it working the days are t...

  • Regular
  • Hello guys ,    I just got 1 month spotify premium for free, but I just want to log in on my iPad to listen some music but he says that I don't have spotivy premium. I also can't listen...
  • martinhald
  • Casual Listener
  • 1210 Views
  • 15 replies
  • 0 likes
  • 1210 Views
  • 15 replies
  • 0 likes

Deactivate Consul Remotely

Hi, Looking for some help, is it possible to deactivate a spotify account remotely as in it is set up on a desktop that I no longer have access to but the (premium) account is still being used Thanks

  • Casual Listener
  • Hi, Looking for some help, is it possible to deactivate a spotify account remotely as in it is set up on a desktop that I no longer have access to but the (premium) account is still being used &nbsp...
  • jmschrfn
  • Newbie
  • 1169 Views
  • 15 replies
  • 0 likes
  • 1169 Views
  • 15 replies
  • 0 likes

Solved!! It won't work on my phone!!!!!

I paid the $10 and it says I havent on my phone... What do i do?

  • Casual Listener
  • I paid the $10 and it says I havent on my phone... What do i do?
  • user-removed
  • Not applicable
  • 664 Views
  • 3 replies
  • 0 likes
  • 664 Views
  • 3 replies
  • 0 likes

Premium doesn't work

i have just paid for premium for three months,cant use iphone or ipad to look at radio stations play my starred,doesnt recognise as a premium user tried everthing whats going on!

  • Casual Listener
  • i have just paid for premium for three months,cant use iphone or ipad to look at radio stations play my starred,doesnt recognise as a premium user tried everthing whats going on!
  • user-removed
  • Not applicable
  • 234 Views
  • 3 replies
  • 0 likes
  • 234 Views
  • 3 replies
  • 0 likes

Free trial.

1 simple question - Only new people get the 30days free trial? Nothing to remember us who have payed hundreds of Euros for the program? Why not give it to everyone.

  • Newbie
  •  1 simple question - Only new people get the 30days free trial? Nothing to remember us who have payed hundreds of Euros for the program? 🙂 Why not give it to everyone. 🙂
  • 146 Views
  • 0 replies
  • 0 likes
  • 146 Views
  • 0 replies
  • 0 likes

IMPORTANT: Regional Problem

Hello, I was in the Netherlands for half a year and I was using spotify frequently. Now I am back in Turkey, and here Spotify has not been launched yet. I was wondering if it is possible for me to reach my account (even through my iPhone) if I upgrad...

  • Newbie
  • Hello,   I was in the Netherlands for half a year and I was using spotify frequently. Now I am back in Turkey, and here Spotify has not been launched yet. I was wondering if it is possible f...
  • 193 Views
  • 0 replies
  • 1 likes
  • 193 Views
  • 0 replies
  • 1 likes