Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
2 weeks ago
Meghanleegill
Casual Listener
4836 Views
1 replies
9 likes
Security

4836 Views
1 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
yesterday
placeboinme
Newbie
466986 Views
977 replies
111 likes
Account

466986 Views
977 replies
111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1206197 Views
119 replies
117 likes
Account

1206197 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-10-08 9:00:30 AM
Maria
Moderator
115751 Views
72 replies
12 likes
Account
Login
Premium

115751 Views
72 replies
12 likes

Superuser Contribution facebook doesn't connect?

I would like to use my facebook name as my username on spotify, but I can't connect my facebook account to my spotify account. I went to settings, "connect to facebook", put in the details, and saw that the account came up on facebook as a connected ...

man_mode_
Casual Listener
I would like to use my facebook name as my username on spotify, but I can't connect my facebook account to my spotify account. I went to settings, "connect to facebook", put in the details, and saw t...
2019-04-12 10:14:50 PM
2019-04-20 8:52:04 PM
Kcjives
Newbie
971 Views
3 replies
0 likes
Account
Login
Other

971 Views
3 replies
0 likes

My account "disappeared"

PlanFreeCountryitalyDeviceSamsung Galaxy 9 and pcOperating Systemwindows 8 and android pie My Question or IssueI can't log in in my main account(i made this one just to ask for help) neither from pc nor android since today.This morning when i tried t...

fuspocktify
Casual Listener
Plan Free Country italy Device Samsung Galaxy 9 and pc Operating System windows 8 and android pie My Question or Issue I can't log in in my main account(i made this one just ...
2019-04-18 6:52:13 PM
2019-04-20 4:53:57 PM
Billy-J
Spotify Star
943 Views
5 replies
0 likes
Account

943 Views
5 replies
0 likes

Getting hacked?

PlanPremiumCountryNZDeviceHP laptop and Samsung Galaxy S7 EdgeOperating SystemWindows 10 My Question or Issueevery like week or so, i log on and suddenly i'm following all of these artists i've never heard of or playlists of music that i don't listen...

elegantgothic
Newbie
Plan Premium Country NZ Device HP laptop and Samsung Galaxy S7 Edge Operating System Windows 10 My Question or Issue every like week or so, i log on and suddenly i'm following all ...
2019-04-20 11:29:30 AM
2019-04-20 4:41:10 PM
Billy-J
Spotify Star
556 Views
1 replies
0 likes
Account
Premium
Security

556 Views
1 replies
0 likes

Solved!! Is this a real email?

PlanPremiumCountryUKDeviceNone My Question or Issue Is this email legit? Don't think it is but want to check

Naith123
Newbie
Plan Premium Country UK Device None My Question or Issue <Community Rock Star edit - removed personal info to protect other's security> Is this email leg...
2019-04-20 11:13:59 AM
2019-04-20 4:39:43 PM
Billy-J
Spotify Star
8535 Views
1 replies
0 likes
Account
Login
Premium
Security
Subscription

8535 Views
1 replies
0 likes

Music removed seemingly at random

PlanPremiumCountryUKDeviceiPhone 6S and on DesktopOperating SystemiOS 12.2 and Windows 10 My Question or IssueSeveral songs, all at the end of the albums, have disappeared from their albums, while the rest of the album remains. I first noticed this j...

ArmandoGuebuza
Newbie
Plan Premium Country UK Device iPhone 6S and on Desktop Operating System iOS 12.2 and Windows 10 My Question or Issue Several songs, all at the end of the albums, have disapp...
2019-04-20 1:21:21 AM
2019-04-20 2:24:36 AM
Jᴀᴄᴋ
Roadie
786 Views
1 replies
1 likes
Account
Premium

786 Views
1 replies
1 likes

Deleted my Facebook and now can't access Spotify Premium

PlanPremiumCountryUSADeviceiPhone XROperating SystemMy Question or IssueI deleted my Facebook account months ago, and have been using Spotify premium without issue, until last night when I upgraded my iphone. I'm now unable to log back into spotify p...

mpaleologos
Casual Listener
Plan Premium Country USA Device iPhone XR Operating System My Question or Issue I deleted my Facebook account months ago, and have been using Spotify premium without issue, until last night w...
2019-04-19 8:59:29 PM
2019-04-19 10:17:26 PM
mpaleologos
Casual Listener
396 Views
2 replies
0 likes
Account
Login
Subscription

396 Views
2 replies
0 likes

Combining Hulu with my Spotify accounts

Plan:PremiumCountry:United States DeviceRokuOperating SystemWindows 10 My Question or Issue:I am looking to combine my Hulu and Spotify accounts. They both have different e-mail addresses. 1) If I combine them am I able to log into my Hulu account wi...

sodamachine
Newbie
Plan: Premium Country: United States Device Roku Operating System Windows 10 My Question or Issue: I am looking to combine my Hulu and Spotify accounts. They both have ...
2019-04-19 3:19:41 AM
2019-04-19 5:53:03 PM
Loxer
Community Legend
3806 Views
1 replies
0 likes
Account
Premium
Subscription

3806 Views
1 replies
0 likes

Cant launch spotify win7

PlanFreeCountryPolandDevicePCOperating Systemwin7 My Question or IssueI heard this bug is fixed. However, I did clean uninstall, I deleted %appdata% files, I cleaned registry editor. I did download it again and still the same problem. What should I d...

Bajerowski555
Newbie
Plan Free Country Poland Device PC Operating System win7 My Question or Issue I heard this bug is fixed. However, I did clean uninstall, I deleted %appdata% files, I cleaned&...
2019-04-18 11:36:14 PM
2019-04-19 4:17:51 PM
bigshowcj48
Newbie
536 Views
1 replies
1 likes
Free

536 Views
1 replies
1 likes

My account was lost

This is a message to customer support. This forum is so confusing that i dont know where to find it. I reset my computer, and forgot my password. When i reset my password via my email my account was lost. I got demoted to spotify free, still have to ...

user-removed
Visitor
This is a message to customer support. This forum is so confusing that i dont know where to find it. I reset my computer, and forgot my password. When i reset my password via my email my acc...
2019-04-18 9:58:41 PM
2019-04-18 10:04:11 PM
Bittencourt
Spotify Star
470 Views
1 replies
0 likes
Account
Login

470 Views
1 replies
0 likes

Cant login because spotify says that my i am offline

Hi ive got problem with login. App says that i am offline but its not true. What can i do? I havnt problem with login via ps4 or macbook

Barton555666
Newbie
Hi ive got problem with login. App says that i am offline but its not true. What can i do? I havnt problem with login via ps4 or macbook
2019-04-18 8:22:15 PM
2019-04-18 9:55:35 PM
Nico
Community Legend
444 Views
1 replies
0 likes
Account
Login

444 Views
1 replies
0 likes

Deleted email

I have a PREMIUM ACCOUNT with spotify under an email that was deleted so I can no longer log into my spotify anywhere even with my username and password. No where on the website does it help me with this issue and there's no way to contact spotify di...

ltepps
Casual Listener
I have a PREMIUM ACCOUNT with spotify under an email that was deleted so I can no longer log into my spotify anywhere even with my username and password. No where on the website does it help me with ...
2019-04-18 3:39:46 PM
2019-04-18 6:32:26 PM
Ethan_Moore004
Composer
1099 Views
3 replies
2 likes
Subscription

1099 Views
3 replies
2 likes

Solved!! "pull to load more songs"

PlanPremiumCountryGreeceDevice(iPhone Xs, Macbook Air, Mac mini, Amazon echo dot)Operating System(iOS 12, Macos Mojave ,etc.) My Question or IssueI have 5 daily mixes. The option " pull to load more songs" at the end of each daily mix disappeared une...

ksaleksa
Casual Listener
Plan Premium Country Greece Device (iPhone Xs, Macbook Air, Mac mini, Amazon echo dot) Operating System (iOS 12, Macos Mojave ,etc.) My Question or Issue I have 5 daily mixes...
2019-04-16 6:21:23 PM
2019-04-18 4:12:58 PM
Luan
Spotify Star
1054 Views
5 replies
1 likes
Other

1054 Views
5 replies
1 likes

Superuser Contribution I cann't choose artists with Spotify premium

PlanPremiumCountryGermany DeviceiPhone 7, MacOperating SystemiOS, MacOS My Question or IssueWith spotify free I could choose my favorite artists after account creation. Afterwards I'll got my first Mixtape with songs from my favs. But after switching...

grommit
Casual Listener
Plan Premium Country Germany Device iPhone 7, Mac Operating System iOS, MacOS My Question or Issue With spotify free I could choose my favorite artists after account ...
2019-03-28 3:07:33 PM
2019-04-18 2:56:05 PM
Peter
Spotify Legend
1581 Views
7 replies
0 likes
Premium

1581 Views
7 replies
0 likes

Superuser Contribution Leaked Accounts

PlanPremiumCountryAustraliaDeviceiPhone 6Operating SystemiOS 12.01 My Question or IssueFound a whole thread with over 500 accounts that have leaked Spotify accounts and their respected passwords. INCLUDING MY OWN ACCOUNT WHICH I HAD TO GO AND RESET P...

StoneColdGambit
Casual Listener
Plan Premium Country Australia Device iPhone 6 Operating System iOS 12.01 My Question or Issue Found a whole thread with over 500 accounts that have leaked Spotify accounts and their...
2019-04-17 3:49:53 PM
2019-04-18 12:18:01 PM
Peter
Spotify Legend
10428 Views
4 replies
4 likes
Account
Login
Premium
Security

10428 Views
4 replies
4 likes

Spotify is not opening on my computer for NO REASON AT ALL

It was working fine yesterday. I've logged in and out. I've reinstalled it. I can open it on the web. It won't open on my computer. I've emailed for help but no ones's bothered to reply. Argh. Anyone got any ideas?!

hicksspotify
Casual Listener
It was working fine yesterday. I've logged in and out. I've reinstalled it. I can open it on the web. It won't open on my computer. I've emailed for help but no ones's bothered to reply. Argh. Anyone...
2019-04-17 10:59:16 PM
2019-04-18 11:20:04 AM
hicksspotify
Casual Listener
1134 Views
3 replies
1 likes
Account

1134 Views
3 replies
1 likes

Recently Played Artists not updating for me but is updating for some of my friends

PlanPremiumCountryUSADeviceiPhone 7 and Dell XPS 13Operating Systemmost recent iOS and Windows 10My Question or IssueI have Premium and have tried playing songs on the Windows 10 app and the iOS app, but my Recently Played Artists has not updated sin...

tobiasfunkeAD
Newbie
Plan Premium Country USA Device iPhone 7 and Dell XPS 13 Operating System most recent iOS and Windows 10 My Question or Issue I have Premium and have tried playing songs on the Windows 10 ap...
2019-04-16 2:38:33 AM
2019-04-18 5:20:19 AM
leviE
Composer
1149 Views
1 replies
2 likes
Account
Other
Premium

1149 Views
1 replies
2 likes

Does Private Session Keep Songs and Artists From All Recommendations and Playlists

PlanPremiumCountryUSDeviceNote 9Operating SystemAndroid Pie My Question or Issue I've searched this, but come up with different results. I listen to a few playlists during certain times of day that I would never listen to any other time. Like studyin...

Music_man185
Gig Goer
Plan Premium Country US Device Note 9 Operating System Android Pie My Question or Issue I've searched this, but come up with different results. I listen to a few playli...
2019-04-17 3:51:02 AM
2019-04-18 1:06:02 AM
leviE
Composer
442 Views
1 replies
0 likes
Account
Other

442 Views
1 replies
0 likes

[Account] Someone using my account? (after changed pw and logged out devices)

I have a family mebership, but somehow on my personal account I am seeing artists and songs in my Recently Played that I did not play. Also, when I am listening to music it often pauses for no reason I can tell, almost like someone is trying to use t...

xoxosmo
Casual Listener
I have a family mebership, but somehow on my personal account I am seeing artists and songs in my Recently Played that I did not play. Also, when I am listening to music it often pauses for no reason...
2019-04-17 7:00:17 PM
2019-04-17 12:35:25 AM
xoxosmo
Casual Listener
780 Views
2 replies
0 likes
Account
Other
Security

780 Views
2 replies
0 likes

Can't Login

PlanPremiumCountryUnited States EmpirePCOperating SystemWindows 10 My Question or IssueI reset Windows 10 and reformatted the Hard Drive for my new gaming-build. I'm trying to reinstall the Spotify app but it keep s throwing up errors. I even diabled...

Darker_Method
Newbie
Plan Premium Country United States Empire PC Operating System Windows 10 My Question or Issue I reset Windows 10 and reformatted the Hard Drive for my new gaming-build. I'm trying to ...
2019-04-17 2:58:00 PM
2019-04-17 12:12:30 AM
leviE
Composer
487 Views
1 replies
0 likes
Account
Login
Premium

487 Views
1 replies
0 likes

Solved!! Someone is borrowing my account illegally...

PlanPremiumCountryDenmarkDeviceiPhone and HP laptopOperating SystemN/A My Question or IssueWhen I logged on to my account today, I figured someone called “daddy” is using my account. This person has even found a playlist named “Can I borrow your acco...

qaisra
Newbie
Plan Premium Country Denmark Device iPhone and HP laptop Operating System N/A My Question or Issue When I logged on to my account today, I figured someone called “daddy” is using my ...
2019-04-17 10:41:46 PM
2019-04-17 11:04:52 PM
Jᴀᴄᴋ
Roadie
1723 Views
1 replies
0 likes
Account
Other
Premium
Security
Subscription

1723 Views
1 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Accounts

Forum Posts