Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
4438 Views
0 replies
9 likes
Security

4438 Views
0 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
2 weeks ago
chiccawith2cs
Visitor
463473 Views
974 replies
110 likes
Account

463473 Views
974 replies
110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1205105 Views
119 replies
117 likes
Account

1205105 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-10-08 9:00:30 AM
Maria
Moderator
112902 Views
72 replies
12 likes
Account
Login
Premium

112902 Views
72 replies
12 likes

Lost all followers and followings

PlanPremiumCountryTurkey DeviceiPhone 7Operating SystemiOS 10 My Question or Issue I suddenly lost all my followers and followings on Spotify. I can still see the people I follow on the "friend activity" side but it appears as if I have 0 followers a...

nl97
Newbie
Plan Premium Country Turkey Device iPhone 7 Operating System iOS 10 My Question or Issue I suddenly lost all my followers and followings on Spotify. I can sti...
2018-07-01 10:32:29 PM
2018-07-02 10:48:15 PM
BenSmithBros
Music Fan
733 Views
2 replies
1 likes
Account

733 Views
2 replies
1 likes

aktualisierung

Wenn ich auf meinem Iphone songs in meine Bibliothek hinzufüge mit dem + , dauerd es eine halbe ewigkeit meist 2 wochen das die songs auch auf meinem PC aufscheinen. Neu einloggen , online offline sowieso verbindung des Iphone´s mit mit PC bringt nix...

SkyHiiiiigh
Casual Listener
Wenn ich auf meinem Iphone songs in meine Bibliothek hinzufüge mit dem + , dauerd es eine halbe ewigkeit meist 2 wochen das die songs auch auf meinem PC aufscheinen. Neu einloggen , online offline so...
2018-07-02 11:24:13 AM
2018-07-02 10:42:41 PM
BenSmithBros
Music Fan
378 Views
1 replies
0 likes
Other

378 Views
1 replies
0 likes

Superuser Contribution Already had an account via Facebook that i did not create

PlanFreeCountry HungaryOperating SystemWindows 10 My Question or Issue I joined Spotify some weeks ago. Now I tried to connect my account to Facebook, but I couldn't. I just randomly pressed to log in, then I actually logged into an account with my n...

user-removed
Visitor
Plan Free Country Hungary Operating System Windows 10 My Question or Issue I joined Spotify some weeks ago. Now I tried to connect my account to Facebook, but I couldn't. I...
2018-06-27 8:30:56 PM
2018-07-02 5:51:50 PM
SergioDavid
Roadie
292 Views
1 replies
0 likes

292 Views
1 replies
0 likes

Automatical pauses when listening

PlanFree/PremiumCountry DenmarkDeviceSamsung Galaxy S8Operating System Android Oreo My Question or Issue When I am listening to any type of music (playlist or whatever) it pauses automatically and says "my account is being used somewhere else". Meanw...

Kirkeskov2
Newbie
Plan Free/Premium Country Denmark Device Samsung Galaxy S8 Operating System Android Oreo My Question or Issue When I am listening to any type of music (playlis...
2018-07-02 3:23:39 PM
2018-07-02 5:36:05 PM
RedSoxLife96
Casual Listener
400 Views
1 replies
0 likes
Account
Login
Subscription

400 Views
1 replies
0 likes

Problem with research profile

Hi guys, I cannot see anymore my profile when I try to research and I have the same problem for the other profiles.I need your help, please.

asmarco1984
Regular
Hi guys, I cannot see anymore my profile when I try to research and I have the same problem for the other profiles. I need your help, please.
2018-07-02 1:33:17 PM
2018-07-02 5:01:44 PM
asmarco1984
Regular
477 Views
4 replies
0 likes
Account

477 Views
4 replies
0 likes

I changed my Facebook email but it didn't change on Spotify.

PlanPremiumCountry PolandDevice(PC, Lenovo P2 )Operating System(Windows 10, Android 7.0) My Question or Issue I changed my facebook email because I lost mail attached to that account and now, I messaged Spotify Customer Service and I just saw that my...

Bazyleo
Newbie
Plan Premium Country Poland Device (PC, Lenovo P2 ) Operating System (Windows 10, Android 7.0) My Question or Issue I changed my facebook email because I lost mai...
2018-07-02 11:52:05 AM
2018-07-02 4:57:06 PM
Noah
Spotify Star
581 Views
1 replies
0 likes
Account

581 Views
1 replies
0 likes

Solved!! Someone on the other side of the world is accessing my premium account help please!

PlanPremiumCountry New ZealandDeviceIPhone 6s plusOperating System(iOS 10, Android Oreo, Windows 10,etc.)Someone in Turkey somehow has access to my premium account. My playlists, songs etc keep getting added to with their music. I’ve unlinked it from...

Amber26
Casual Listener
Plan Premium Country New Zealand Device IPhone 6s plus Operating System (iOS 10, Android Oreo, Windows 10,etc.) Someone in Turkey somehow has access to my premium account. My playl...
2018-07-02 9:37:24 AM
2018-07-02 12:27:01 PM
Amber26
Casual Listener
1012 Views
3 replies
0 likes
Premium

1012 Views
3 replies
0 likes

Drake email (ham), Why?

No idea why Spotify thinks I want to receive Drake emails. Can't figure out how to opt-out. Next step is deletion of this and my paid account also... not going to patronize a company that thinks it's ok to send me ham. Also seriously, you censor ham ...

samaldenspector
Newbie
No idea why Spotify thinks I want to receive Drake emails. Can't figure out how to opt-out. Next step is deletion of this and my paid account also... not going to patronize a com...
2018-07-02 6:39:06 AM
2018-07-02 11:40:14 AM
teo13g
Roadie
407 Views
1 replies
0 likes
Account

407 Views
1 replies
0 likes

Unable to get password reset through e-mail...

Just upgraded to premium for family and sent the invites to 3 family membersHowever the first one to try to log in (my daughter) has forgotten her password, as she hasn't used it in a while - so she's tried a couple of times to request a reset. Howev...

Ynot1
Casual Listener
Just upgraded to premium for family and sent the invites to 3 family members However the first one to try to log in (my daughter) has forgotten her password, as she hasn't used it in a while...
2018-07-01 2:13:17 PM
2018-07-02 11:37:26 AM
Loxer
Community Legend
740 Views
3 replies
0 likes
Login

740 Views
3 replies
0 likes

Cant Log in - Account Without Email

StatusFreeCountry United KingdomDevicePCOperating SystemWindows 8/10? My Question or IssueI recently logged out of my spotify account and now can't get back in. The account I want to get into, as I unintentionally have two, has username 215sfmqhzh7hh...

user-removed
Visitor
Status Free Country United Kingdom Device PC Operating System Windows 8/10? My Question or Issue I recently logged out of my spotify account and now can't get back in. The acco...
2018-07-01 12:05:43 AM
2018-07-02 10:41:56 AM
jsannn
Community Legend
465 Views
1 replies
0 likes
Account
Login

465 Views
1 replies
0 likes

No puedo canjear mi tarjeta premium

Compre en un Oxxo una tarjeta de prepago de Spotify Premium, al querer ingresarla me sale que el codigo no es valido, regrese a la tienda y me dijeron que ya estaba activada, volvi a mi casa para ingresar el codigo, no pude ya que me decia que la tar...

xystarlexyx
Newbie
Compre en un Oxxo una tarjeta de prepago de Spotify Premium, al querer ingresarla me sale que el codigo no es valido, regrese a la tienda y me dijeron que ya estaba activada, volvi a mi casa para ing...
2018-03-21 1:37:23 AM
2018-07-02 6:29:17 AM
hl2-55r_m7irn
Newbie
7557 Views
4 replies
32 likes

7557 Views
4 replies
32 likes

Edit Accounts

I want to change info: Mobile Nokia - WOMPlanPremiumCountry ChileDeviceNokia 5Operating SystemAndroid (Image removed by a Rock Star for security)

MrHLeo92
Regular
I want to change info: <Mod edit: Personal info> Mobile Nokia - WOM Plan Premium Country Chile Device Nokia 5 Operating System Android (Image removed by a Rock ...
2018-06-30 12:43:57 AM
2018-07-02 1:39:36 AM
MrHLeo92
Regular
494 Views
4 replies
0 likes
Account

494 Views
4 replies
0 likes

Solved!! I cant log in to my account

PlanFree/PremiumCountry Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue This is a diffrent account to my account i have a student premium on my account Drunkpanda42 but i cant log into it as it says that it isnt linked to...

Ethanperry
Newbie
Plan Free/Premium Country Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue This is a diffrent account to my account i have a stud...
2018-07-01 8:42:28 PM
2018-07-01 10:28:29 PM
ethannself
Regular
775 Views
1 replies
0 likes
Login
Premium

775 Views
1 replies
0 likes

After logging out no premium

PlanPREMIUM FamilyCountryThe NetherlandsDeviceOneplus 6Operating SystemAndroid My Question or IssueAfter logging out and logging back in on my phone it says I don't have premium. My girlfriend has a family plan and has tried to reinvite me but I'm no...

Mariekeofzo
Casual Listener
Plan PREMIUM Family Country The Netherlands Device Oneplus 6 Operating System Android My Question or Issue After logging out and logging back in on my phone it says I don't have prem...
2018-07-01 1:24:19 AM
2018-07-01 6:13:08 PM
Noah
Spotify Star
1318 Views
5 replies
0 likes
Account
Login
Other
Premium
Security
Subscription

1318 Views
5 replies
0 likes

Superuser Contribution No "connect to facebook" or "disconnect from facebook" button.

My settings completely lacks a "disconnect from facebook" or "connect to facebook" button. This problem already existed *before* I suspended the old facebook account that my spotify account was attached to.

AlecAndroid
Newbie
My settings completely lacks a "disconnect from facebook" or "connect to facebook" button. This problem already existed *before* I suspended the old facebook account that my spotify account was attac...
2018-06-29 3:23:14 AM
2018-07-01 6:00:27 PM
SergioDavid
Roadie
377 Views
1 replies
0 likes
Account

377 Views
1 replies
0 likes

Superuser Contribution Followers and following resetted, multiple bugs within account

Recently, i have noticed that there isn't a followed/following option in my account profile and dug deeper into it.My profile pageAs seen, i do not have the option of "following" or "followers" within my profile. And as i was experimenting possible s...

fjoergyn
Newbie
Recently, i have noticed that there isn't a followed/following option in my account profile and dug deeper into it. My profile page As seen, i do not have the option of "following" or "followers"...
2018-06-29 11:49:23 AM
2018-07-01 5:27:52 PM
SergioDavid
Roadie
370 Views
1 replies
0 likes
Account

370 Views
1 replies
0 likes

way to see stats of time you streamed in total

Hi is there a way to see your listning stats like how much time you listend to songs and more like that?

claude123
Music Fan
Hi is there a way to see your listning stats like how much time you listend to songs and more like that?
2018-07-01 5:16:53 PM
2018-07-01 5:18:44 PM
Loxer
Community Legend
551 Views
1 replies
0 likes
Other

551 Views
1 replies
0 likes

Superuser Contribution Why is a friend only showing as their Spotify ID?

PlanFree/PremiumCountry USDevice(iPhone 6, HP laptop)Operating System(iOS 11.4, Windows 10) My Question or Issue If someone blocks you on Facebook how do they appear on Spotify? If they are a user that you had previously followed will they suddenly s...

r-gecscyt_64
Newbie
Plan Free/Premium Country US Device (iPhone 6, HP laptop) Operating System (iOS 11.4, Windows 10) My Question or Issue If someone blocks you on Facebook how do they appea...
2018-06-29 7:10:29 PM
2018-07-01 4:52:25 PM
SergioDavid
Roadie
1021 Views
1 replies
0 likes
Account

1021 Views
1 replies
0 likes

Superuser Contribution (New) songs can't be played (gray)

PlanPremiumCountry GermanyDeviceSamsung Glaxy S9+ & ComputerOperating SystemAndroid & Windows 10 My Question or IssueSince a few days I can't play some new songs.The error code (German) is: "Dieser Song ist nicht verfügbar. Wenn sich die Datei auf de...

maxer85
Newbie
Plan Premium Country Germany Device Samsung Glaxy S9+ & Computer Operating System Android & Windows 10 My Question or Issue Since a few days I can't play some new songs...
2018-06-29 7:38:41 PM
2018-07-01 4:49:34 PM
SergioDavid
Roadie
474 Views
4 replies
0 likes
Account
Premium

474 Views
4 replies
0 likes

Connect to Facebook button pop up not accessible

I am trying to connect my facebook to my spotify account. When I click the connect to facebook button on the app, it clearly animates as if pressed, but no pop up appears for log in details. When I try to change tabs, I can visibly see the pop up in ...

Random_Drake
Casual Listener
I am trying to connect my facebook to my spotify account. When I click the connect to facebook button on the app, it clearly animates as if pressed, but no pop up appears for log in details. ...
2018-07-01 5:30:42 AM
2018-07-01 3:59:19 PM
Random_Drake
Casual Listener
453 Views
2 replies
0 likes
Account
Other

453 Views
2 replies
0 likes

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