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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
555148 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131336 Views
74 replies
12 likes
Hello, I am a Premium user on a MacBook Air, and my playlists recently started saying that songs added to my playlists were done "in 2 years." I've attached a screenshot to show what I mean. Any help is appreciated. Thank you
Hello, I am a Premium user on a MacBook Air, and my playlists recently started saying that songs added to my playlists were done "in 2 years." I've attached a screenshot to show what I mean. Any help...
Songwriter
629 Views
1 replies
0 likes
I've been logging into spotify with facebook for years, but after my firewall kept blocking me, I just attached my facebook to the account I had. However, this meant that I lost all my facebook playlists and history, now when I try to log into an acc...
I've been logging into spotify with facebook for years, but after my firewall kept blocking me, I just attached my facebook to the account I had. However, this meant that I lost all my facebo...
Songwriter
922 Views
3 replies
0 likes
hey guys i seem to be getting charged every month for spotify but i dont have premium it keeps saying to check the accounts and stuff but i dont know any other account and i keep getting transactions every month to say im paying for spotify but i can...
hey guys i seem to be getting charged every month for spotify but i dont have premium it keeps saying to check the accounts and stuff but i dont know any other account and i keep gettin...
Spotify Star
473 Views
1 replies
0 likes
Just created a new spotify account earlier today and my friends can't find my new account when searching me up. I have premium and they can't find me on any platform. Account is just my name: < edited for security >
Just created a new spotify account earlier today and my friends can't find my new account when searching me up. I have premium and they can't find me on any platform. Account is just my name: < ed...
Spotify Star
597 Views
1 replies
0 likes
For the last 2 days my spotify acted on a weird way. My library was lost exept for my playlists(thank god) and new songs kept being added, so, obviously I understood my account has been hacked. Of course I changed the password immediately, but I lost...
For the last 2 days my spotify acted on a weird way. My library was lost exept for my playlists(thank god) and new songs kept being added, so, obviously I understood my account has been hacke...
Spotify Star
632 Views
1 replies
0 likes
I have a premium account ( Dave.bharrat) but i forgot what email and password I made it under. I would like to find out a way to recover that account since i'm currently paying for it but i cant access it. Is there a way I can transfer my current ema...
I have a premium account ( Dave.bharrat) but i forgot what email and password I made it under. I would like to find out a way to recover that account since i'm currently paying for it but i cant acce...
Spotify Star
737 Views
1 replies
0 likes
PlanFree/Operating System(iOS 10.12) My Question or Issue Hello I'm usinfg spotify free already a few years (since 2014). Since two days I cannot listen to music anymore. By logging in the systems tells : Your countrsy doesn't match the one set in yo...
Plan Free/ Operating System (iOS 10.12) My Question or Issue Hello I'm usinfg spotify free already a few years (since 2014). Since two days I cannot listen to music anymore. By log...
Not applicable
1467 Views
3 replies
0 likes
I've reset my password and uninstalled/reinstalled the app multiple times, but it won't go away. Any suggestions on how to make music listening less miserable?
I've reset my password and uninstalled/reinstalled the app multiple times, but it won't go away. Any suggestions on how to make music listening less miserable?
Spotify Star
1434 Views
1 replies
0 likes
PremiumUK DeviceOne plus 6Operating SystemAndroid OreoMy Question or IssueWhen I try and search it says I'm in offline mode, however when I'm in my settings it says not. Still have access to premium features such as release radar in browse section. B...
Premium UK Device One plus 6 Operating System Android Oreo My Question or Issue When I try and search it says I'm in offline mode, however when I'm in my settings it says not. Still ha...
Spotify Star
763 Views
3 replies
0 likes
I cannot play some music, it appears grayed and I receive the message that I am connected with other device, see screenshot.I tried to exit from All Device, but I still have the issue.None of the below information is required. However, the more you p...
I cannot play some music, it appears grayed and I receive the message that I am connected with other device, see screenshot. I tried to exit from All Device, but I still have the issue.None of the b...
Casual Listener
631 Views
2 replies
0 likes
PlanPremium but now cancelledCountry Mexico, formerly USA My Question or Issue I was living in the US when I originally subscribed for Spotify Premium, I have since moved back to Mexico and would like to change my country setting on my profile. I tri...
Plan Premium but now cancelled Country Mexico, formerly USA My Question or Issue I was living in the US when I originally subscribed for Spotify Premium, I have sin...
Spotify Star
346 Views
1 replies
0 likes
How do I remove my profile picture from Spotify? There is no 'remove' option - only to change it. I don't want to change it, I only want to remove it or set back to default. I connected to Facebook and it carried over my name and profile picture and ...
How do I remove my profile picture from Spotify? There is no 'remove' option - only to change it. I don't want to change it, I only want to remove it or set back to default. I connected to F...
Spotify Star
1172 Views
3 replies
0 likes
Olá,estou com um problema com a minha conta,algumas vezez quando vou clicar em alguma música ela abre no novo design,porém ela abre e ao mesmo tempo volta para o antigo, e queria que ela continuasse no novo,como resolvo isso?
Olá,estou com um problema com a minha conta,algumas vezez quando vou clicar em alguma música ela abre no novo design,porém ela abre e ao mesmo tempo volta para o antigo, e queria que ela continuasse ...
Roadie
367 Views
1 replies
0 likes
PremiumSingapore DeviceSamsung Note 8 My Question or Issue Because SpotifyCares does not get back to me after 3 tweets to them, 1) I suspect someone else is logged into my account as only my wife and I uses my spotify family account. My playlists got...
Premium Singapore Device Samsung Note 8 My Question or Issue Because SpotifyCares does not get back to me after 3 tweets to them, 1) I suspect someone else i...
Spotify Star
1030 Views
5 replies
0 likes
Hello !Today, I've tried to buy a gift card, but after having filling the form and submit it by clicking on continue, I've just came back on the same page with the form empty.I have been using firefox and chrome to test and have not receive any recei...
Hello ! Today, I've tried to buy a gift card, but after having filling the form and submit it by clicking on continue, I've just came back on the same page with the form empty. I have been ...
Spotify Star
1755 Views
8 replies
0 likes
PremiumCountryBulgaria Device Samsung Galaxy 7Operating System Android Oreo My Question or IssueSo, my fb profile was hacked and it was lincked with spotify. And I was premium and i don't want to be charched for it. To do so I'm going to close my ban...
Premium Country Bulgaria Device Samsung Galaxy 7 Operating System Android Oreo My Question or Issue So, my fb profile was hacked and it was lincked with...
Spotify Star
330 Views
1 replies
0 likes
PlanPremiumCountry IrelandDeviceHuawei p20 liteOperating SystemAndroid My Question or Issue Hi I recently got a new phone and transferred all my apps including Spotify to it .. however when I tried to log in it couldn't recognise my account ... Now h...
Plan Premium Country Ireland Device Huawei p20 lite Operating System Android My Question or Issue Hi I recently got a new phone and transferred all my apps includi...
Casual Listener
443 Views
2 replies
0 likes
Hello community I've noticed the same song is several times in some of my playlists. Often, when I try to add a song that's alredy in that playlist, it displays a message that says it's duplicated. I manage to take remlove them from the playlist but ...
Hello community 🙂 I've noticed the same song is several times in some of my playlists. Often, when I try to add a song that's alredy in that playlist, it displays a message that says it's d...
Spotify Star
1654 Views
2 replies
0 likes
Hi, I keep being told that my student credentials are being used elsewhere, but I can't find another account with my email. I was trying to get Spotify student +Hulu, and it led me awry every time i tried to put in my college.Thoughts? P.M.
Hi, I keep being told that my student credentials are being used elsewhere, but I can't find another account with my email. I was trying to get Spotify student +Hulu, and it led me awr...
Community Legend
514 Views
1 replies
0 likes
Spotify has been double charging my Paymaya account for 2 straight months. Are there any ways I can get a refund for it?
Spotify has been double charging my Paymaya account for 2 straight months. Are there any ways I can get a refund for it?
Community Legend
526 Views
1 replies
0 likes
