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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

88231 Views

9 replies

2 likes

Account
Login
  • 88231 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

739996 Views

13 replies

4 likes

Account
  • 739996 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

756088 Views

18 replies

29 likes

  • 756088 Views
  • 18 replies
  • 29 likes

Superuser Contribution Spotify family disattivato

Salve, ieri il nostro account spotify family è stato disattivato senza alcun preavviso o motivazione, funziona come se fosse free. Noi paghiamo ogni 26 del mese, quindi spotify ha "rubato" i nostri soldi in questi due giorni. Non capiamo cosa sta suc...

Regular

Salve, ieri il nostro account spotify family è stato disattivato senza alcun preavviso o motivazione, funziona come se fosse free. Noi paghiamo ogni 26 del mese, quindi spotify ha "rubato" i nos...

Alfredo

Roadie

619 Views

1 replies

0 likes

Account
  • 619 Views
  • 1 replies
  • 0 likes

Change the PlayStation account connected to Spotify

PlanPremiumCountry DevicePlayStationOperating System Windows 10 My Question or Issue Hi, I have a problem, because I've connected my Spotify to my friend PlayStation account and now I'd like to change it to my PS, but every time I try to connect I ge...

Newbie

Plan Premium Country   Device PlayStation Operating System  Windows 10   My Question or Issue  Hi, I have a problem, because I've connected my Spotify to my friend PlayS...

Artitu

Gig Goer

530 Views

1 replies

0 likes

  • 530 Views
  • 1 replies
  • 0 likes

Want to change country, but the function is blocked

PlanPremiumCountry PolandDeviceSamsung Galaxy S6Operating System WindowsMy Question or Issue I had been in England for 6 months where I was paying for spotify in GB, but now I'm in Poland and want to pay in polish currency - and there is a problem, I...

Newbie

Plan Premium Country  Poland Device Samsung Galaxy S6 Operating System   Windows My Question or Issue  I had been in England for 6 months where I was paying for spotify in GB...

user-removed

Not applicable

319 Views

1 replies

0 likes

  • 319 Views
  • 1 replies
  • 0 likes

Superuser Contribution New format update May 2018:

PlanFreeCountry USA My Question or IssueFeedback for Spotify developers. The new mobile format update is absolute rubbish. The first comment and annoying thing I find is that there’s nowhere to see your followers and those you follow. This is a huge ...

Newbie

Plan Free Country  USA   My Question or Issue Feedback for Spotify developers. The new mobile format update is absolute rubbish. The first comment and annoying thing I find is that th...

Julian

Moderator

1000 Views

1 replies

4 likes

  • 1000 Views
  • 1 replies
  • 4 likes

want to subscribe overseas

Spotify Usernamecheryl_tsang1997PlanFree/PremiumCountry Hong Kong My Question or IssueI am now currenly on overseas travel. I could not subscribe premium right now since the payment method does not match with my country. What should I do? Thank you v...

Newbie

Spotify Username cheryl_tsang1997 Plan Free/Premium Country  Hong Kong  My Question or Issue I am now currenly on overseas travel. I could not subscribe premium right now since the p...

Loxer

Community Legend

488 Views

2 replies

0 likes

  • 488 Views
  • 2 replies
  • 0 likes

Subscribed, but not getting Premium

Spotify Username117450233PlanFree/PremiumCountry Deviceiphone 6Operating SystemiOS 11 My Question or IssueSubscribed, but not getting Premium on my phone?

Newbie

Spotify Username 117450233 Plan Free/Premium Country   Device iphone 6 Operating System iOS 11   My Question or Issue Subscribed, but not getting Premium on my phone?  

Loxer

Community Legend

417 Views

1 replies

0 likes

Account
  • 417 Views
  • 1 replies
  • 0 likes

Recovery email not showing up in any folder

Spotify Usernameprinceofstories Hello! When I try to send the recovery email for my spotify password, it does not show up in any folder of the correct email account. Any help you can offer would be appreciated! Edit: It was my university's **bleep** ...

Newbie

Spotify Username princeofstories   Hello! When I try to send the recovery email for my spotify password, it does not show up in any folder of the correct email account. Any help you can offer...

Artitu

Gig Goer

568 Views

1 replies

0 likes

Account
  • 568 Views
  • 1 replies
  • 0 likes

Give all my songs back! All are gone and strange songs are saved!

Spotify Username*snip* PlanPremium CountryHong Kong DeviceAll devices Operating SystemAll system My Question or Issue I always save my songs and the song will be automatically downloaded in my iPhone app. When I was playing my songs as usual, I sudde...

Newbie

Spotify Username *snip*   Plan Premium   Country Hong Kong   Device All devices   Operating System All system   My Question or Issue   I always save my ...

Maxim

Spotify Star

428 Views

1 replies

1 likes

  • 428 Views
  • 1 replies
  • 1 likes

Cannot Log In to account on any device 5/24/18

PlanPremiumCountry USADeviceGalaxy s7, PC, Chrome My Question or Issue I haven't been able to log into my account for two days. I know that my password is correct, it does not work. I even tried to reset it, but the email does not go through. I could...

Newbie

  Plan Premium Country  USA Device Galaxy s7, PC, Chrome     My Question or Issue   I haven't been able to log into my account for two days. I know that my passwor...

Artitu

Gig Goer

366 Views

1 replies

0 likes

  • 366 Views
  • 1 replies
  • 0 likes

Account is put inactive and I cannot retrieve it!

Spotify Username: ??? Connected to facebookPlanPremiumCountry NetherlandsDeviceSamsung Galaxy S9+Operating SystemAndroid My Question or IssueSuddenly I did not have access to my spotify account. I had a refunded payment once and ever since I can not ...

Casual Listener

  Spotify Username: ??? Connected to facebook Plan Premium Country  Netherlands Device Samsung Galaxy S9+ Operating System Android  My Question or Issue Suddenly I did not h...

Maxim

Spotify Star

336 Views

1 replies

0 likes

Account
  • 336 Views
  • 1 replies
  • 0 likes

Can't find my account and I want to retrieve it!!!

Spotify Username;????? Plan: Premium Country: Netherlands Device: Samsung Galaxy S9+Operating SystemAndroid My Question or Issue Suddenly I did not have access to my spotify account. I had a refunded payment once and ever since I can not log back int...

Casual Listener

Spotify Username;?????   Plan: Premium   Country: Netherlands   Device: Samsung Galaxy S9+ Operating System Android  My Question or Issue  Suddenly I did not have a...

i4_e5-013tatn

Newbie

868 Views

1 replies

0 likes

  • 868 Views
  • 1 replies
  • 0 likes

Superuser Contribution Suscribed, not getting premium

Username4494hg35ztofmut9so2f1fvvw*snip* Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I subscribed premium using the same email through PayPal but still on free account. I tried logging out and back in as well as restar...

Casual Listener

 Username 4494hg35ztofmut9so2f1fvvw *snip*  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I subscribed premium using the same email ...

Alfredo

Roadie

550 Views

1 replies

0 likes

Account
Free
Premium
Subscription
  • 550 Views
  • 1 replies
  • 0 likes

Superuser Contribution Add support for Google ChromeCast

Estou tentando add um membro da minha familia.. no caso minha mãe..ela recebe o convite, porem quando coloca as informações aparece que ela não pode ser add nesse plano familia..Gostaria de saber o pq.. tem espaço no plano ainda.

Newbie

Estou tentando add um membro da minha familia.. no caso minha mãe.. ela recebe o convite, porem quando coloca as informações aparece que ela não pode ser add nesse plano familia.. Gostaria de saber...

Alfredo

Roadie

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

Superuser Contribution Subscribed but not getting premium

Spotify Username4494hg35ztofmut9so2f1fvvwPlanFree/PremiumCountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Spotify Username 4494hg35ztofmut9so2f1fvvw Plan Free/Premium Country   Device   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Jack

Roadie

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes

Change username

Hello I just started using this app and my phone turned of when I was making my username and when I turned it on my username was bw2y2z1dn7d2u4xmdl0f6jq35 and I don't know what to do please help I want to change it.

Newbie

Hello I just started using this app and my phone turned of when I was making my username and when I turned it on my username was   bw2y2z1dn7d2u4xmdl0f6jq35 and I don't know what to do ple...

Maxim

Spotify Star

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

Username is not a bunch of random numbers?

So currently, everyone has a bunch of random numbers as a username, right? Both new and old users. However, it seems that my username isn't that, it's exampleusername (not that litterally but just how it looks, don't want to give away my real usernam...

Casual Listener

So currently, everyone has a bunch of random numbers as a username, right? Both new and old users. However, it seems that my username isn't that, it's exampleusername (not that litterally but just ho...

Maxim

Spotify Star

639 Views

1 replies

0 likes

Account
Other
  • 639 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium Yükseltme Sorunu.

Spotify Usernameux7uiozug71fveh6p413qtv5lPlanFree/PremiumCountryTürkiye DeviceiPhone 6Operating SystemiOS 11.3 My Question or Issue Ödeme yaptım ama hesabımın premium yükseltmesi gerçekleşmedi.

Newbie

Spotify Username ux7uiozug71fveh6p413qtv5l Plan Free/Premium Country Türkiye  Device iPhone 6 Operating System iOS 11.3   My Question or Issue  Ödeme yaptım ama hesabımın p...

Alfredo

Roadie

584 Views

1 replies

0 likes

Premium
  • 584 Views
  • 1 replies
  • 0 likes

None of your facebook friends are on spotify?

Spotify UsernameDaniel GuersteinPlanPremium DeviceDell laptop.. win10 \ galaxy s7 My Question or Issue app doesn't sync with my facebook friends, and says that none of them are on spotify (which, obviously, i know is wrong) Solution?Thanks.

Newbie

Spotify Username Daniel Guerstein Plan Premium   Device Dell laptop.. win10 \ galaxy s7   My Question or Issue  app doesn't sync with my facebook friends, and says that none o...

user-removed

Not applicable

714 Views

1 replies

0 likes

  • 714 Views
  • 1 replies
  • 0 likes

Recover account with new phone

Spotify Username enterprisebrent74 PlanPremiumCountry USDevice(iPhone 6sOperating System(iOS 10? My Question or Issue I recently got a new phone and downloaded the app and expected to see my old playlists. I didn't see it there. I had to re-register ...

Casual Listener

Spotify Username enterprisebrent74   Plan Premium Country  US Device (iPhone 6s Operating System (iOS 10?   My Question or Issue  I recently got a new phone and d...

deGrasse

Gig Goer

636 Views

3 replies

0 likes

Premium
  • 636 Views
  • 3 replies
  • 0 likes

Subscribed but doesn't reflect

Spotify Username Plan Premium Country Turkey Operating System Windows 10 My Question or Issue Hello. On the website, my premium subscription is recognized but not on the app. I tried reinstalling and relogging. Thanks.

Casual Listener

Spotify Username <snip - mod edit> Plan Premium Country Turkey Operating System Windows 10 My Question or Issue  Hello. On the website, my premium subscription is recogni...

Loxer

Community Legend

811 Views

3 replies

0 likes

Account
Free
Premium
Subscription
  • 811 Views
  • 3 replies
  • 0 likes