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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

Joan

Moderator

76382 Views

28 replies

0 likes

  • 76382 Views
  • 28 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

94210 Views

9 replies

2 likes

Account
Login
  • 94210 Views
  • 9 replies
  • 2 likes

Superuser Contribution I cannot re-add a member who was removed from my spotify family account

Hi there, A member of my family account was suddenly removed from it and she can no longer access her premium account. When I tried to invite her again by sending an invitation link, it didn't work. After she typed in the same address as me, the syst...

Newbie

Hi there,   A member of my family account was suddenly removed from it and she can no longer access her premium account. When I tried to invite her again by sending an invitation link, it didn...

ronaldberger

Casual Listener

3650 Views

5 replies

2 likes

  • 3650 Views
  • 5 replies
  • 2 likes

New phone, playlists gone

My iphone went black and died, got a new one, logged in on spotify and theres nothing there. Totally empty. What to do?? pelle

Casual Listener

My iphone went black and died, got a new one, logged in on spotify and theres nothing there. Totally empty. What to do?? pelle

pellepel71

Casual Listener

433 Views

2 replies

0 likes

  • 433 Views
  • 2 replies
  • 0 likes

Email Address NOT Updating

The email addressed linked to my Spotify account is a deactivated account from when I was in college. I followed the instructions to update the email address in my Facebook profile. That change was submitted and reflected in Facebook, but it is not u...

Casual Listener

The email addressed linked to my Spotify account is a deactivated account from when I was in college. I followed the instructions to update the email address in my Facebook profile. That change was s...

lchic1116

Casual Listener

479 Views

2 replies

0 likes

  • 479 Views
  • 2 replies
  • 0 likes

Solved!! Connected to a device I don't own

Hello, I went to connect my phone's spotify to my ps4 but carelessly mis-clicked on devices in the app and temporarily connected to someone else's device on the same network as me. I was wondering whether this means my account is now signed in on the...

Newbie

Hello,  I went to connect my phone's spotify to my ps4 but carelessly mis-clicked on devices in the app and temporarily connected to someone else's device on the same network as me. I was wonde...

jsannn

Community Legend

1767 Views

1 replies

0 likes

Account
  • 1767 Views
  • 1 replies
  • 0 likes

Family Plan confirmation email code not working

I attempted to upgrade my premium account to family account to add my daughter. When she hits the confirmation link and code in email and uses the autopopulated code, we get error. Pretty frustrated with how convoluted the whole process is to start w...

Casual Listener

I attempted to upgrade my premium account to family account to add my daughter. When she hits the confirmation link and code in email and uses the autopopulated code, we get error. Pretty frustrated ...

karol1975

Newbie

5312 Views

22 replies

11 likes

Subscription
  • 5312 Views
  • 22 replies
  • 11 likes

Playlists are gone and replaced

Please help me out, Since recently, my playlists are gone and a few new ones have been added...I have never deleted any nor added the new ones myself. However, nobody else knows my login or has been on my account as far as I know. Any solutions to re...

Newbie

Please help me out,   Since recently, my playlists are gone and a few new ones have been added... I have never deleted any nor added the new ones myself. However, nobody else knows my login o...

jonasherdegen

Community Legend

806 Views

1 replies

0 likes

Playlists
  • 806 Views
  • 1 replies
  • 0 likes

Solved!! Family adress issue

I have been trying to register my family to my family subscription for two weeks now, because i cannot remember the EXACT info ive entered, it keeps refusing invitations. I am the only one in my family subscription and that kind of makes it pointless...

Casual Listener

I have been trying to register my family to my family subscription for two weeks now, because i cannot remember the EXACT info ive entered, it keeps refusing invitations. I am the only one in my fami...

tinaSan

Newbie

8009 Views

22 replies

4 likes

  • 8009 Views
  • 22 replies
  • 4 likes

Superuser Contribution Account info leaked in pastebin and pastebin dumps

Recently I got in trouble with a couple of accounts associated with social media and games being stolen. I installed malware protection and what not. Woe and behold when I googled my email - it popped up along my password on pastebin along with hundr...

Newbie

Recently I got in trouble with a couple of accounts associated with social media and games being stolen. I installed malware protection and what not. Woe and behold when I googled my email - it poppe...

Jack

Roadie

6386 Views

1 replies

0 likes

  • 6386 Views
  • 1 replies
  • 0 likes

Custom URL

Hello, I've a question about the settings of my account. I couldn't create my own username during registration, so currently my username is just numbers and letters. If I want to communicate my channel on social media, do I have to share this really ...

Casual Listener

Hello,   I've a question about the settings of my account. I couldn't create my own username during registration, so currently my username is just numbers and letters. If I want to communicate...

Maxim

Spotify Star

12454 Views

3 replies

0 likes

Account
  • 12454 Views
  • 3 replies
  • 0 likes

developing games using API and 30second sound clips

I see in the TOS that developers need to obtain consent for games devlopment, and use of the above - how do I obtain consent? What is the process please ?

Newbie

I see in the TOS that developers need to obtain consent for games devlopment, and use of the above - how do I obtain consent? What is the process please ?

Maxim

Spotify Star

492 Views

1 replies

0 likes

Other
  • 492 Views
  • 1 replies
  • 0 likes

artist profile

First of all, I want to upload my own music to spotify, i've read a lot of articles that say I need to sign up for an artist account. I tried signing up with lead me to the page 'select artist'. I cant find my artist name when I search for it, nor wh...

Newbie

First of all,   I want to upload my own music to spotify, i've read a lot of articles that say I need to sign up for an artist account. I tried signing up with lead me to the page 'select arti...

Maxim

Spotify Star

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

Solved!! Can't connect to last.fm through spotify

I used to have Spotify connected to the last.fm scrobbling feature, and it worked fine until recently when i noticed it was no longer scrobbling, and when i went to turn it on again, it gives me a 'invalid username or password' message. I'm 100% sure...

Casual Listener

I used to have Spotify connected to the last.fm scrobbling feature, and it worked fine until recently when i noticed it was no longer scrobbling, and when i went to turn it on again, it gives me a 'i...

kamilkarm

Newbie

7713 Views

13 replies

3 likes

Account
Login
Other
  • 7713 Views
  • 13 replies
  • 3 likes

Facebook account

Hello all, I have disabled my facebook account.When I registered to Spotify I used the facebook button and now, when I login in Spotify, my facebook account is re-enabled back...How can I prevent this? Thanks a lot!Oscar

Casual Listener

Hello all,   I have disabled my facebook account. When I registered to Spotify I used the facebook button and now, when I login in Spotify, my facebook account is re-enabled back......

BossOz

Casual Listener

684 Views

2 replies

0 likes

Account
Login
  • 684 Views
  • 2 replies
  • 0 likes

Family account

I have a family account. For some reason I can only listen to what another person is listening to if we are using our accounts at the same time. Is this how a family account works? If u want to listen to different music than another member of my fami...

Newbie

I have a family account. For some reason I can only listen to what another person is listening to if we are using our accounts at the same time. Is this how a family account works? If u want to liste...

Maxim

Spotify Star

479 Views

1 replies

0 likes

  • 479 Views
  • 1 replies
  • 0 likes

Help

Hello guys. The account ive been using belongs to my father. Unfortunately my dad just passed away this past wenedsday. I am asking for your help since i dont want to erase all his music and i guess im just trying to keep the account active as a way ...

Casual Listener

Hello guys. The account ive been using belongs to my father. Unfortunately my dad just passed away this past wenedsday. I am asking for your help since i dont want to erase all his music and i guess ...

Maxim

Spotify Star

533 Views

3 replies

0 likes

Account
  • 533 Views
  • 3 replies
  • 0 likes

Solved!! Removing your Full Name from your Profile

Odd situation here. I decided to disconnect my Facebook and Spotify accounts, but found that my Spotify profile still featured my full name and Facebook profile picture. I've disconnected the accounts through both Spotify and Facebook and logged out ...

Newbie

Odd situation here. I decided to disconnect my Facebook and Spotify accounts, but found that my Spotify profile still featured my full name and Facebook profile picture. I've disconnected the account...

Maxim

Spotify Star

2815 Views

1 replies

0 likes

Account
  • 2815 Views
  • 1 replies
  • 0 likes

How to get back deleted account

So I accidentally deleted my old account and I really want it back it has so many memories so can you guy help me get it back

Newbie

So I accidentally deleted my old account and I really want it back it has so many memories so can you guy help me get it back

Maxim

Spotify Star

1067 Views

1 replies

0 likes

Account
  • 1067 Views
  • 1 replies
  • 0 likes

Someone has my account details

hey,so today i noticed that my spotify was paused on song which i would never listen, and then i checked "devices available" and noticed someone who isn't me.so i went on website ,logged on and noticed that my email is changed,i tried to change it ba...

Newbie

hey,so today i noticed that my spotify was paused on song which i would never listen, and then i checked "devices available" and noticed someone who isn't me. so i went on website ,logged on and not...

Luke

Community Legend

451 Views

1 replies

0 likes

Account
Login
Security
Subscription
  • 451 Views
  • 1 replies
  • 0 likes

Getting Billed for premium but spotify shows FREE

My username is ***************@gmail.com on FB - i'm getting billed every month but still showing free. I have reinstalled the client with no success. The accounts page asks me to sign up, when I do, I use the same CC# I used originally and it gives ...

Newbie

My username is ***************@gmail.com on FB - i'm getting billed every month but still showing free.  I have reinstalled the client with no success.  The accounts page asks me to sign up...

user-removed

Not applicable

441 Views

2 replies

0 likes

Account
  • 441 Views
  • 2 replies
  • 0 likes

I wanna switched my email but it says it's already taken

Hey I wanna switch my email adress to another one because current listed email is no longer in use. like 3+ years ago i opened and closed a spotify account with my current email and now it says it's already in use. How can i change this thank you

Casual Listener

Hey   I wanna switch my email adress to another one because current listed email is no longer in use. like 3+ years ago i opened and closed a spotify account with my current email and now it s...

gavin-150

Newbie

411 Views

1 replies

0 likes

Account
  • 411 Views
  • 1 replies
  • 0 likes