Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
2024-12-10 12:26:34 AM
Meghanleegill
Casual Listener
8488 Views
1 replies
9 likes
Security

8488 Views
1 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
2 weeks ago
Dessi
Moderator
475796 Views
978 replies
111 likes
Account

475796 Views
978 replies
111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1208094 Views
119 replies
117 likes
Account

1208094 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
4 weeks ago
Joan
Moderator
119252 Views
72 replies
12 likes
Account
Login
Premium

119252 Views
72 replies
12 likes

CANT LOG IN, account keeps saying offline with full internet connection

i have been trying to log back into my account for the past hour, having logged out because app kept saying "offline" when there was no problem with my internet connection. i also restarted the computer thinking that may help but no. and now that im ...

niffpw
Newbie
i have been trying to log back into my account for the past hour, having logged out because app kept saying "offline" when there was no problem with my internet connection. i also restarted the compu...
2017-10-06 3:52:56 PM
2018-01-13 5:54:24 AM
lilth
Newbie
759 Views
1 replies
1 likes

759 Views
1 replies
1 likes

Solved!! I don't want to see what others are listening to.

I'm not Facebook; I listen to Spotify through their desktop application and I am getting that right column full of what people whom I don't know are listening to. It's taking up precious (laptop) screen space and would love to get rid of it. At the v...

anguyen43
Newbie
I'm not Facebook; I listen to Spotify through their desktop application and I am getting that right column full of what people whom I don't know are listening to. It's taking up precious (lapto...
2012-03-10 6:30:20 PM
2018-01-13 4:18:19 AM
AnabelaG
Newbie
4797 Views
4 replies
1 likes

4797 Views
4 replies
1 likes

Playlists not showing on public profile

Hey my playlists aren't showing on my public profile? They're public and not secret? Any ideas? My friends are trying to follow them and they're not showing up x

Tataryn2
Casual Listener
Hey my playlists aren't showing on my public profile? They're public and not secret? Any ideas? My friends are trying to follow them and they're not showing up x
2014-03-24 3:10:37 PM
2018-01-13 4:00:11 AM
wryan
Newbie
27050 Views
22 replies
21 likes
Account

27050 Views
22 replies
21 likes

Superuser Contribution Não consigo entrar na minha conta spotify

Eu estava com minha conta spotify logada normalmente no meu celular, então tive que reiniciar o celular e quando fui abrir meu Spotify pediu para eu recolocar o email o que nunca tinha acontecido, coloquei o email e a senha é apareçam a seguinte mens...

Piccoli
Newbie
Eu estava com minha conta spotify logada normalmente no meu celular, então tive que reiniciar o celular e quando fui abrir meu Spotify pediu para eu recolocar o email o que nunca tinha acontecido, co...
2017-08-11 1:52:09 AM
2018-01-13 3:20:07 AM
jadb
Casual Listener
6496 Views
5 replies
1 likes

6496 Views
5 replies
1 likes

Login Win 10 Not working.

Enter email then password and press login and it does stays dark and does not load spotify. Tried reinstalling without luck

emmacharney
Newbie
Enter email then password and press login and it does stays dark and does not load spotify. Tried reinstalling without luck
2018-01-13 2:00:01 AM
2018-01-13 2:36:49 AM
SuperConker
Casual Listener
393 Views
1 replies
0 likes

393 Views
1 replies
0 likes

Spotify won't login . Android user

Login bug, old, recurring bug.I wonder how many users Spotify daily loses with such an issue. I had this for SEVERAL times and on different Spotify versions, on different Android versions. It's recurring, and made me migrate to other similar apps alr...

Poorsoftware
Newbie
Login bug, old, recurring bug. I wonder how many users Spotify daily loses with such an issue. I had this for SEVERAL times and on different Spotify versions, on different Android versions. It's rec...
2018-01-13 1:46:33 AM
2018-01-13 2:27:49 AM
SuperConker
Casual Listener
774 Views
1 replies
0 likes
bug
Login

774 Views
1 replies
0 likes

Solved!! Olvide mi usuario y correo electronico

Hola, he dejado una cuenta con premium a un familiar, y ahora ha cerrado sesión y para volver a entrar no recuerda ni su nombre de usuario ni su correo electronico, alguien podría ayudarme a recuperar la cuenta o al menos a dar de baja al premium par...

zElieL
Casual Listener
Hola, he dejado una cuenta con premium a un familiar, y ahora ha cerrado sesión y para volver a entrar no recuerda ni su nombre de usuario ni su correo electronico, alguien podría ayudarme a recupera...
2016-07-18 9:19:43 AM
2018-01-13 1:23:25 AM
osornios
Spotify Star
234173 Views
12 replies
0 likes
Account
Login
Premium
Subscription

234173 Views
12 replies
0 likes

Customer Service Phone Number (UK)

Hi, I have submitted a query via the contact form and had no reply. Does anyone have a phone number so that I can speak to someone? Its impossible to find on the website and anywhere else on the Internet. (Apologies if this has been posted before) Th...

richardedmunds
Casual Listener
Hi, I have submitted a query via the contact form and had no reply. Does anyone have a phone number so that I can speak to someone? Its impossible to find on the website and any...
2014-08-13 1:40:48 PM
2018-01-12 9:56:15 PM
3825
Newbie
26602 Views
45 replies
2 likes
Other

26602 Views
45 replies
2 likes

Cannot login

hello,i have a spotify premium being used on a Sonos and Spotify mobile.my username is fekish30 Now i have a new mobile, but it says that such account doesnt exists and thus i cannot login. Any ideas please on what to do?

fekish1
Casual Listener
hello, i have a spotify premium being used on a Sonos and Spotify mobile. my username is fekish30 Now i have a new mobile, but it says that such account doesnt exists and thus i cannot log...
2018-01-11 3:19:54 PM
2018-01-12 9:03:01 PM
fekish1
Casual Listener
664 Views
2 replies
0 likes
Account
Login
Premium

664 Views
2 replies
0 likes

HELP...

I got a new phone, and now I can't figure out what my Spotify was. I made a new email, just to use to make a Spotify account. An email that I do not use, nor do I remember what it was. I've tried anything that I can think of. Is there anyway that you...

Mdanielle3nelly
Casual Listener
I got a new phone, and now I can't figure out what my Spotify was. I made a new email, just to use to make a Spotify account. An email that I do not use, nor do I remember what it was. I've tried any...
2017-12-23 5:50:15 PM
2018-01-12 7:04:46 PM
Robert_W
Community Legend
567 Views
6 replies
0 likes

567 Views
6 replies
0 likes

Solved!! How to connect a Spotify account to a Facebook Spotify account?

Hi,I made a Spotify account with an email address a while back, and I seemingly also made a separate account with my Facebook account. I want to connect the 'email account' with Facebook, but it won't let me, and I don't really want to lose all my da...

seawaif
Casual Listener
Hi, I made a Spotify account with an email address a while back, and I seemingly also made a separate account with my Facebook account. I want to connect the 'email account' with Facebook, but it wo...
2018-01-12 4:47:08 PM
2018-01-12 5:27:51 PM
seawaif
Casual Listener
561 Views
3 replies
0 likes

561 Views
3 replies
0 likes

Paypal linked to other account

So i had an account linked to facebook that i cant access anymore since i removed facebook. I can't reactivate the account and it seems the support over at paypal is too stupid and tells me to just make a new account... So i have this new account but...

TriggeredPerson
Newbie
So i had an account linked to facebook that i cant access anymore since i removed facebook. I can't reactivate the account and it seems the support over at paypal is too stupid and tells me to j...
2018-01-12 4:46:25 PM
205 Views
0 replies
0 likes

205 Views
0 replies
0 likes

How do I get Spotify to recognize I DON'T WANT TO LISTEN TO CHRISTIAN ROCK???

Up until today I had never actually used the Daily Mix playlists. I decided I could use a little more variety so I thought "why not?" and jumped in. Now I get only Christian Rock 19/20 times.I have literally 1 SONG of Christian Rock saved out of like...

Bmeowmix
Regular
Up until today I had never actually used the Daily Mix playlists. I decided I could use a little more variety so I thought "why not?" and jumped in. Now I get only Christian Rock 19/20 times. I ha...
2017-03-29 7:19:25 PM
2018-01-12 4:31:07 PM
christorita
Newbie
4181 Views
10 replies
3 likes

4181 Views
10 replies
3 likes

Solved!! Merging accounts to family plan

Hi,I'm looking to change my premium membership to a family premium membership. Right now my partner and I both have separate premium accounts and we'd save a bit of money if we did the family thing.How do I move them BOTH over to one family account w...

katemc39
Casual Listener
Hi, I'm looking to change my premium membership to a family premium membership. Right now my partner and I both have separate premium accounts and we'd save a bit of money if we did the family thing...
2016-07-07 10:44:38 AM
2018-01-12 3:41:15 PM
chbeml
Casual Listener
79612 Views
3 replies
4 likes
Account
Premium
Subscription

79612 Views
3 replies
4 likes

Received email that i cancelled my account!

Hi, Today i received email from Spotify saying that i have cancelled my account, but i never did. I been logged out from all the devices (phone and computer). When i try to log in says my email address doesnt exist. Payments are fine and next one is ...

Alona2
Newbie
Hi, Today i received email from Spotify saying that i have cancelled my account, but i never did. I been logged out from all the devices (phone and computer). When i try to log in says my em...
2018-01-11 5:36:03 PM
2018-01-12 3:36:43 PM
Maxim
Spotify Star
441 Views
1 replies
0 likes

441 Views
1 replies
0 likes

two accounts with the same email address

Hi there, I was reading that people had similar problems, but it didn't seem to be exactly what I have Here is what happened: When Spotify came out it was only possible to sign-up with your facebook account, so that was what I did. My email address I...

wordso
Casual Listener
Hi there, I was reading that people had similar problems, but it didn't seem to be exactly what I have Here is what happened: When Spotify came out it was only possible to sign-...
2012-09-22 5:02:06 PM
2018-01-12 3:13:00 PM
mirellatf89
Newbie
5035 Views
4 replies
1 likes

5035 Views
4 replies
1 likes

Can't Log in with PC

Hi.I just donwloaded spotify for pc and i can't log in.When i click "log in with facebook" anything happens i don't know why.When i try to put my E-mail and psw and hit log in nothing happens as well

Moss98
Casual Listener
Hi. I just donwloaded spotify for pc and i can't log in. When i click "log in with facebook" anything happens i don't know why. When i try to put my E-mail and psw and hit log in nothing happens a...
2018-01-12 2:45:19 PM
2018-01-12 3:12:35 PM
Moss98
Casual Listener
298 Views
2 replies
0 likes
Account
Login

298 Views
2 replies
0 likes

Need to change payment method but account is disabled...

My account was recently disabled when my payment providor selected fraudulent activity and cancelled the card. I would like to go into my account and update my payment method but the account has been disabled. How can I do this without creating an en...

howardsm
Newbie
My account was recently disabled when my payment providor selected fraudulent activity and cancelled the card. I would like to go into my account and update my payment method but the account has been...
2018-01-12 2:11:41 PM
2018-01-12 2:52:36 PM
Maxim
Spotify Star
231 Views
1 replies
0 likes

231 Views
1 replies
0 likes

Solved!! ServiceInfo scam?

I got this message on my phone, in norwegian: "Advarsel! Din Spotify konto er utgaatt. Aktiver 6 maaneder Spotify Premium Naa! Klikk her: https://goo.gl/Mnm54F" I have not done anything since i belive it is a scam... Does someone in here know anythin...

sabrinavj
Newbie
I got this message on my phone, in norwegian: "Advarsel! Din Spotify konto er utgaatt. Aktiver 6 maaneder Spotify Premium Naa! Klikk her: https://goo.gl/Mnm54F" I have not done anything sinc...
2018-01-11 7:58:53 PM
2018-01-12 2:03:43 PM
HenrikW93
Newbie
556 Views
1 replies
0 likes
Other

556 Views
1 replies
0 likes

Couldn't log in via desktop (windows 10)

3 days ago, my desktop app says i'm offline eventhough im sure im connected with internet. So i tried to relog. However, after logging out, i could not log in again. I clicked the LOG IN WITH FACEBOOK button but nothing happened. I even tried to log ...

leemingsern
Regular
3 days ago, my desktop app says i'm offline eventhough im sure im connected with internet. So i tried to relog. However, after logging out, i could not log in again. I clicked the LOG IN WITH FA...
2017-12-31 8:53:51 AM
2018-01-12 1:26:32 PM
Luke
Spotify Star
589 Views
6 replies
0 likes
Login

589 Views
6 replies
0 likes

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