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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80347 Views

9 replies

2 likes

Account
Login
  • 80347 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653656 Views

13 replies

4 likes

Account
  • 653656 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734058 Views

18 replies

29 likes

  • 734058 Views
  • 18 replies
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My boyfriend doesn't get my invite

Hi! Tried to invite my boyfriend to my Family-account, twice yesterday and once today.He doesn't get the invite. We've checked the spam folder, nothing there. I've sent the invite to the same address as is used for his existing Spotify-account. Is th...

Newbie

Hi!   Tried to invite my boyfriend to my Family-account, twice yesterday and once today. He doesn't get the invite. We've checked the spam folder, nothing there. I've sent the invite to the s...

156 Views

0 replies

0 likes

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Change home country, while keeping payment method

Hi there,I want to get the Spotify student discount, so I went to the Spotify internet side and created an account at unidays. Unidays confirmed my German student status, but i'm blocked if I want to proceed further to get the discount. I am living i...

Newbie

  Hi there, I want to get the Spotify student discount, so I went to the Spotify internet side and created an account at unidays. Unidays confirmed my German student status, but i'm block...

Maxim

Spotify Star

345 Views

1 replies

0 likes

  • 345 Views
  • 1 replies
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How to cancel subscription

Hi. Last month, i tried the premium subscription for RM14.90 a month. Adn i want to cancel it. But, i can't cancel it and already cut my credit for this month. It says I'm a free users but actually i already paid for it. And also i tried log in using...

Newbie

Hi. Last month, i tried the premium subscription for RM14.90 a month. Adn i want to cancel it. But, i can't cancel it and already cut my credit for this month. It says I'm a free users but actually i...

262 Views

0 replies

0 likes

  • 262 Views
  • 0 replies
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Can't change my country

I changed my country when I was in the US for more them 1 year and now I can't change it back to The Netherlands. This makes that I can't open my Spotify account anymore and I can't take Spotify Premium.

Newbie

I changed my country when I was in the US for more them 1 year and now I can't change it back to The Netherlands. This makes that I can't open my Spotify account anymore and I can't take Spotify...

159 Views

0 replies

0 likes

  • 159 Views
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(Partnership) Spotify for Cafes in Singapore

Hi there!Just wanna check whom to address this inquiry....Can I have any contacts to whom I can liaise with regarding corporate inquiries? We would like spotify to provide music for our cafe outlets in Singapore. Hope someone can help me out. Thanks!

Newbie

Hi there! Just wanna check whom to address this inquiry....Can I have any contacts to whom I can liaise with regarding corporate inquiries? We would like spotify to provide music for our cafe outlet...

Maxim

Spotify Star

285 Views

1 replies

0 likes

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  • 1 replies
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Incentive programs for some certain objects

For those who have low incomes or even students and students then have any promotions or discounts?I'm sure a lot of the audience will need these incentives.

Newbie

For those who have low incomes or even students and students then have any promotions or discounts? I'm sure a lot of the audience wi...

333 Views

0 replies

0 likes

Free
Other
  • 333 Views
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Assinatura

Eu assinei a conta familiar e recebi um e-ail do ebanx com a confirmacao de pagamento, porem nao apareceu na minha conta do Spotify que realmente possuo essa assinatura.

Visitor

Eu assinei a conta familiar e recebi um e-ail do ebanx com a confirmacao de pagamento, porem nao apareceu na minha conta do Spotify que realmente possuo essa assinatura.

161 Views

0 replies

0 likes

Account
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two spotify accounts with one facebook account

my original spotify account was created with facebook, then later I linked a separate (non-facebook) account to the same facebook. This seems to have completely deleted my original spotify facebook account. Any solutions on how I might get this origi...

Newbie

my original spotify account was created with facebook, then later I linked a separate (non-facebook) account to the same facebook. This seems to have completely deleted my original spotify facebook a...

182 Views

0 replies

0 likes

Account
Login
Other
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Hulu and premium account

I was on the phone earlier with a rep from hulu because for some reason my spotify logged me out of hulu now when everything reset I no longer have a premium account Please help

Newbie

I was on the phone earlier with a rep from hulu because for some reason my spotify logged me out of hulu now when everything reset I no longer have a premium account Please help 

177 Views

0 replies

0 likes

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annoying problem with my account!

i wanted to create an account and start my spotify journey but it said my email is already taken. i figured i mustve made an account a long time ago and forgot about it, so i hit "i forgot my password" and put my email in there. it said the following...

Casual Listener

i wanted to create an account and start my spotify journey but it said my email is already taken. i figured i mustve made an account a long time ago and forgot about it, so i hit "i forgot my passwor...

annoyed12

Casual Listener

268 Views

1 replies

0 likes

Account
Login
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  • 1 replies
  • 0 likes

Discontinued email

I have an account with over due payment. I did not have the password and the email is so old that it does not exist. I can't log in to make a payment or change the account info to a new email. Will be very sad if I can't get back to that account. Any...

Newbie

I have an account with over due payment. I did not have the password and the email is so old that it does not exist. I can't log in to make a payment or change the account info to a new email. Will b...

250 Views

0 replies

0 likes

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My Premium Account has been hacked !!!!! PLEASE HELP !!!!!

My account has been hijacked by someone and I was able to log in through Facebook but not change password or email, because I needed the current password. I am currently paying for a family premium account that I have no access to. Could you help me ...

Newbie

My account has been hijacked by someone and I was able to log in through Facebook but not change password or email, because I needed the current password.    I am currently paying for a f...

feelingtheblank

Casual Listener

297 Views

2 replies

1 likes

  • 297 Views
  • 2 replies
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Old Spotify account

Is it possible to find a playlist in an old Spotify account from 3 years ago even if I've forgotten the username and email I used

Newbie

Is it possible to find a playlist in an old Spotify account from 3 years ago even if I've forgotten the username and email I used

MattSuda

Spotify Star

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
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The device connect feature could be compermizing your machine

About 2 days ago I was forced to reset my Spotify password. My login just quite working. After doing this my music would stop playing from time to time. It was then that I noticed a devie on my device list which was not mine (iPad De Roman). The play...

Newbie

About 2 days ago I was forced to reset my Spotify password. My login just quite working. After doing this my music would stop playing from time to time. It was then that I noticed a devie on my devic...

160 Views

0 replies

0 likes

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Premium subscription created on the wrong account but cannot access it

So I bought a Hulu and Spotify student subscription. My account though was accidentally created through a deactivated email. I try to log in to spotify with the email, it doesn't work, so I try to find my password, but it says it's connected to a fac...

Visitor

So I bought a Hulu and Spotify student subscription. My account though was accidentally created through a deactivated email. I try to log in to spotify with the email, it doesn't work, so I try to fi...

202 Views

0 replies

0 likes

Account
Premium
Subscription
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Spotify on Sonos vs. Spotify phone app

Hello, I can't seem to find an answer to this fairly specific question. I use Spotify on my Sonos system when at home. When I run out and get in the car, I cannot continue listening where I left off at home as the two spotify's are apparently differe...

Newbie

Hello, I can't seem to find an answer to this fairly specific question. I use Spotify on my Sonos system when at home. When I run out and get in the car, I cannot continue listening where I left off ...

203 Views

0 replies

0 likes

  • 203 Views
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Album not available

There are albums by Soul Jazz Records label that only appear when searched via Google on web-Spotify (i.e. not when you search for them within the app).One example is "Studio One Soul". I've saved it into "my music" on web, and only then could find i...

Newbie

There are albums by Soul Jazz Records label that only appear when searched via Google on web-Spotify (i.e. not when you search for them within the app). One example is "Studio One Soul". I've saved ...

204 Views

0 replies

0 likes

Account
Other
Premium
  • 204 Views
  • 0 replies
  • 0 likes

My account got deactivated

All of the sudden my account got deactivated, i didnt do this myself. in the help bar it says make a new account. But i cant use my email because its already used. And if i put my email in the forget password bar, it says there is no account linked t...

Newbie

All of the sudden my account got deactivated, i didnt do this myself. in the help bar it says make a new account. But i cant use my email because its already used. And if i put my email in the forget...

188 Views

0 replies

0 likes

  • 188 Views
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premium for family

ik heb zelf spotify premium. laatst een upgrade gedaan naar family. maar mijn 2 zoons krijgen wel een uitnodiging, maar kunnen hier niks mee. wat moet ik doen. inmiddels staat er wel bij mijn account dat ik family heb.

Newbie

ik heb zelf spotify premium. laatst een upgrade gedaan naar family. maar mijn 2 zoons krijgen wel een uitnodiging, maar kunnen hier niks mee. wat moet ik doen. inmiddels staat er wel bij mijn account...

155 Views

0 replies

0 likes

  • 155 Views
  • 0 replies
  • 0 likes