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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118758 Views

27 replies

4 likes

  • 118758 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239521 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239521 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600382 Views

79 replies

3 likes

  • 600382 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492876 Views

581 replies

42 likes

Account
Free
  • 492876 Views
  • 581 replies
  • 42 likes

Removing From Queue Error

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S20+Operating SystemAndroid 13 My Question or IssueI dunno how long this problem has been going on for, but I noticed it yesterday. No matter what playlist I select on my phone, removing around 20 s...

Newbie

Plan Premium Country United States Device Samsung Galaxy S20+ Operating System Android 13   My Question or Issue I dunno how long this problem has been going on for, but I noticed it y...

12 Views

0 replies

0 likes

  • 12 Views
  • 0 replies
  • 0 likes

Superuser Contribution Samsung Galaxy refresh rate issue

PlanPremium Platinum CountryIndiaDeviceSamsung Galaxy S25 UltraOperating SystemOne Ui 8, Android 16 My Question or IssueMy issue is that the lyrics Appears on the lyrics page in the Appear choppy or laggy and that's because the device changes the Ref...

Music Fan

Plan Premium Platinum  Country India Device Samsung Galaxy S25 Ultra Operating System One Ui 8, Android 16   My Question or Issue My issue is that the lyrics Appears on the lyrics...

Joan

Moderator

74 Views

7 replies

0 likes

  • 74 Views
  • 7 replies
  • 0 likes

Superuser Contribution Log in on the old client

PlanFreeCountryCNDeviceiQOO Neo5 liteOperating SystemAndroid 11My Question or IssueMy device gets very hot on Spotify version 9.x, and it keeps crashing when I download and log in to Spotify version 8.x. I want a better experience, please help me.

Newbie

Plan Free Country CN Device iQOO Neo5 lite Operating System Android 11 My Question or Issue My device gets very hot on Spotify version 9.x, and it keeps crashing when I download and log in t...

MihailY

Moderator

30 Views

1 replies

0 likes

  • 30 Views
  • 1 replies
  • 0 likes

Superuser Contribution DJ Tap Functionality

PlanPremiumCountryUSADeviceSamsung S23ultraOperating SystemAndroid 16My Question or IssueThe tap functionality of the dj button no longer works. Whether I tap or hold down the button it pulls up the dj Ai chat instead of switching up the music. Clear...

Visitor

Plan Premium Country USA Device Samsung S23ultra Operating System Android 16 My Question or Issue The tap functionality of the dj button no longer works. Whether I tap or hold down the butto...

Vasil

Moderator

29 Views

1 replies

0 likes

  • 29 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Connect on Google TV forces 100% volume loop via HDMI ARC

PlanPremiumDevicePanasonic Google TV Smartphones tested: pixel 8, Motorola edge 70Operating SystemAndroid 11 (TV)Android 17 on both smartphones My Question or Issue ​I've been dealing with a frustrating volume loop with the native Spotify app on Goog...

Regular

  Plan Premium Device Panasonic Google TV   Smartphones tested: pixel 8, Motorola edge 70 Operating System Android 11 (TV) Android 17 on both smartphones   My Question or Is...

parklane14

Newbie

300 Views

7 replies

2 likes

  • 300 Views
  • 7 replies
  • 2 likes

Superuser Contribution No green checkmarks in user generated playlists

PlanPremiumCountryGermanyDeviceSamsung Galaxy A55 5GOperating SystemAndroid 16 My issueFor the past 2 days the green checkmarks, that are supposed to indicate that tracks are already saved in playlists of my own, have stopped appearing in all user ge...

Casual Listener

Plan Premium Country Germany Device Samsung Galaxy A55 5G Operating System Android 16   My issue For the past 2 days the green checkmarks, that are supposed to indicate that tracks are...

nipunajay3

Music Fan

888 Views

8 replies

2 likes

  • 888 Views
  • 8 replies
  • 2 likes

im not see a lossess option

I'm not seeing my lossess option it's frustrating PlanPremiumCountrytrinidad and tobago DeviceSamsung Galaxy S22 ultraOperating SystemAndriod 15 My Question or IssueCan you fix my Lossess audio problem not showing up.

Visitor

I'm not seeing my lossess option it's frustrating  Plan Premium Country trinidad and tobago  Device Samsung Galaxy S22 ultra Operating System Andriod 15   My Question or Issu...

NikiL22

Casual Listener

2337 Views

7 replies

0 likes

"Spotify Lossless Not Woring"
Feature Request
Possible Bug
  • 2337 Views
  • 7 replies
  • 0 likes

Superuser Contribution Alexa doesn't recognize a Spotify playlist

PlanFreeCountryCanadaDevicePixel 7, Amazon Echo Dot 5th Gen.Operating SystemAndroid 13 My Question or IssueI created an Eagles playlist using Spotify on my phone. When I ask Alexa to play this playlist on Spotify, it plays Eagles radio on Spotify, ra...

Visitor

Plan Free Country Canada Device Pixel 7, Amazon Echo Dot 5th Gen. Operating System Android 13   My Question or Issue I created an Eagles playlist using Spotify on my phone. When I ask ...

GregorA

Newbie

26238 Views

41 replies

0 likes

  • 26238 Views
  • 41 replies
  • 0 likes

Superuser Contribution Plus button missing in lock screen

I have Xiaomi redmi 13 note. Recently I noticed that the plus button is missing from the widget in the lock screen and also in the notification widget. I had a problem where the 'play now' bar was missing sometimes but for now it seems to fix after I...

Casual Listener

I have Xiaomi redmi 13 note. Recently I noticed that the plus button is missing from the widget in the lock screen and also in the notification widget. I had a problem where the 'play now' bar was mi...

12_my-jgty53n

Newbie

6503 Views

15 replies

3 likes

  • 6503 Views
  • 15 replies
  • 3 likes

Superuser Contribution TV going ambient and then turn off during playing Spotify

PlanFamily premiumCountrySlovakiaDeviceSony Bravia 9Operating SystemGoogle TV My Question or IssueDuring listening to Spotify app on TV, TV is going into screensaver ambient mode after few minutes, and then turning off based on no activity timing set...

Newbie

Plan Family premium Country Slovakia Device Sony Bravia 9 Operating System Google TV   My Question or Issue During listening to Spotify app on TV, TV is going into screensaver ambient ...

SiniMiniT4

Regular

780 Views

5 replies

2 likes

  • 780 Views
  • 5 replies
  • 2 likes

Superuser Contribution Spotify app skips songs repeatedly without input

I have the same issue except im on mobile, android if it matters the OS. And it varies for me from 1 song to about 50 anytime a song ends or skips

Regular

I have the same issue except im on mobile, android if it matters the OS. And it varies for me from 1 song to about 50 anytime a song ends or skips

Tr4um4

Visitor

29164 Views

32 replies

0 likes

  • 29164 Views
  • 32 replies
  • 0 likes

Superuser Contribution Android TV App • Huge Data Demand Bringing Storage to Its Limit

Plan Premium Device Android Smart TV Operating System Android 14 (TV) My Question or Issue After the latest Updates, the Spotify app for Android TV is storing really big amounts of data (in 1+ GB range) on the rather small internal TV storage medium ...

Gig Goer

Plan Premium   Device Android Smart TV Operating System Android 14 (TV)   My Question or Issue After the latest Updates, the Spotify app for Android TV is storing really b...

Poppy9

Regular

443 Views

11 replies

1 likes

Android
App
data
demand
storage
TV
  • 443 Views
  • 11 replies
  • 1 likes

Superuser Contribution App swapping back to device storage from SD card (1tb) constantly

PlanPremiumCountryUSDevicegalaxy note 20 ultra 5gOperating SystemAndroid 13 My Question or IssueHow to keep SD card as primary storage persistent

Casual Listener

Plan Premium Country US Device galaxy note 20 ultra 5g Operating System Android 13   My Question or Issue How to keep SD card as primary storage persistent

mera450

Newbie

1692 Views

6 replies

0 likes

  • 1692 Views
  • 6 replies
  • 0 likes

Superuser Contribution Can't login, receiving "You're offline" message

For some reason I was logged out of my Spotify app. When trying to log back in, I receive the "You're offline" message. Obviously I have internet so I click "OK" and try again, and get the same prompt, up until there's a new prompt to open my email a...

Casual Listener

For some reason I was logged out of my Spotify app. When trying to log back in, I receive the "You're offline" message. Obviously I have internet so I click "OK" and try again, and get the same promp...

Slow70

Casual Listener

35579 Views

10 replies

3 likes

Android
login issue
login issues
  • 35579 Views
  • 10 replies
  • 3 likes

Superuser Contribution Is it possible to change default speaker on android app

Hi All, I use the spotify android app on my samsung phone to control my music. No problems listening to music on my living room speakers once I first manually choose them in the app but if I use a voice command to change a song ,the app reverts to pl...

Casual Listener

Hi All,   I use the spotify android app on my samsung phone to control my music.  No problems listening to music on my living room speakers once I first manually choose them in the app bu...

Dmarsong

Visitor

2661 Views

4 replies

0 likes

  • 2661 Views
  • 4 replies
  • 0 likes

Superuser Contribution UI stutter and scrolling lag on 120Hz display (Android)

Plan: Premium Country: USA Device: Tecno Spark 20 Pro+ Operating System: Android 14 Spotify Version: [Insert your exact Spotify app version number here] My Question or Issue: Hi everyone, I am experiencing severe UI scrolling lag and frame drops when...

Regular

Plan: Premium Country: USA Device: Tecno Spark 20 Pro+ Operating System: Android 14 Spotify Version: [Insert your exact Spotify app version number here] My Question or Issue: Hi everyone, I am experi...

Anonymous999

Newbie

471 Views

2 replies

1 likes

Android
App Experience
bug
Interface
performance
  • 471 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify 9.1.76 unresponsive on Android Auto in full screen

Environment- VW Golf MK7 (2016)- AUTOABC wireless Android Auto adapter- Firmware: KHD-AD-ZLT-2026.06.01-v5.0 Devices tested Galaxy S24- One UI 8.5- Android Auto 17.4.663044- Spotify 9.1.76.2055- Result: FAIL Galaxy A55- Android Auto 17.3.662854- Spot...

Newbie

Environment - VW Golf MK7 (2016) - AUTOABC wireless Android Auto adapter - Firmware: KHD-AD-ZLT-2026.06.01-v5.0 Devices tested Galaxy S24 - One UI 8.5 - Android Auto 17.4.663044 - Spotify 9...

AlexTheKing

Casual Listener

1562 Views

16 replies

3 likes

android auto
Crash
unresponsive
  • 1562 Views
  • 16 replies
  • 3 likes

Superuser Contribution Smart Shuffle stops playback on Android — Crossfade 2s fixes it

PlanPremiumCountryJapanDeviceSony NW-ZX707Operating SystemAndroid My Question or Issue Spotify 9.1.80.2221With Smart Shuffle enabled, playback stops after a few songs. Sometimes Spotify still shows “playing” but there is no audio. Normal Shuffle work...

Newbie

Plan Premium Country Japan Device Sony NW-ZX707 Operating System Android   My Question or Issue   Spotify 9.1.80.2221 With Smart Shuffle enabled, playback stops after a few song...

AlejaR

Moderator

55 Views

1 replies

0 likes

  • 55 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Local file covers disappeared in app

I had my covers in local file songs shown in my Android Spotify app but couple days ago they disappeared and only visible as icons but not covers. All of my files are the same and covers haven't changed. In Windows app they are all there, both as a i...

Regular

I had my covers in local file songs shown in my Android Spotify app but couple days ago they disappeared and only visible as icons but not covers. All of my files are the same and covers haven't chan...

ricknumy

Regular

230 Views

9 replies

2 likes

  • 230 Views
  • 9 replies
  • 2 likes

Superuser Contribution Playing in the background doesn't work anymore

PlanPremiumCountryNetherlandsDeviceSamsung Galaxy A14Operating SystemAndroid 15 My Question or IssueSince probably about a year ago, spotify will just stop playing in the background randomly. In battery saving mode usually, but also tried without, do...

Newbie

Plan Premium Country Netherlands Device Samsung Galaxy A14 Operating System Android 15   My Question or Issue Since probably about a year ago, spotify will just stop playing in the bac...

Iva

Moderator

36 Views

1 replies

0 likes

  • 36 Views
  • 1 replies
  • 0 likes