Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
2142 Views
1 replies
0 likes

2142 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
4542 Views
1 replies
0 likes

4542 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
3452 Views
1 replies
3 likes

3452 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
39043 Views
19 replies
1 likes
music stops

39043 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
165174 Views
0 replies
35 likes
Mac

165174 Views
0 replies
35 likes

Can´t play any song

PlanFreeCountry United KingdomDeviceMacbook Pro (2018)Operating SystemMac OSX Mojave My Question or Issue I can´t play any song since last update, still on 0:00, I can play just a few songs that I´ve cached or locally. Happen on Windows as well

rube_ncito21
Casual Listener
Plan Free Country United Kingdom Device Macbook Pro (2018) Operating System Mac OSX Mojave My Question or Issue I can´t play any song since last update, still on 0:00, I ...
2019-01-30 8:24:27 PM
2019-01-31 12:48:25 PM
Loxer
Community Legend
284 Views
1 replies
0 likes

284 Views
1 replies
0 likes

Desktop App Keeps Crashing

PlanPremiumCountryUSA Device(Macbook Pro late 2016)Operating SystemMac High Sierra My Question or IssueDesktop app keeps crashing after about 20 seconds. I have updated and re-installed the app and my Apple software and have restarted my computer 4 t...

nicallum
Newbie
Plan Premium Country USA Device (Macbook Pro late 2016) Operating System Mac High Sierra My Question or Issue Desktop app keeps crashing after about 20 seconds. I have update...
2019-01-24 12:35:14 AM
2019-01-30 10:57:53 PM
Gipionocheiyort
Newbie
1011 Views
2 replies
1 likes

1011 Views
2 replies
1 likes

Go to Song Radio goes to Playlist (and NOT Radio)

I used to be able to right-click a song and click Go to Song Radio, to get a list of songs that I could like/dislike. For some reason that's not possible anymore. Now when I click Go to Song Radio, it goes to a playlist and the like/dislike buttons a...

nvdg
Casual Listener
I used to be able to right-click a song and click Go to Song Radio, to get a list of songs that I could like/dislike. For some reason that's not possible anymore. Now when I click Go to Song Rad...
2019-01-27 2:25:17 AM
2019-01-30 3:47:17 PM
Basisto
Casual Listener
786 Views
3 replies
1 likes

786 Views
3 replies
1 likes

Spotify Connect shows wrong devices

Hi,I have different/wrong devices in my connect list, even though I am on the same wifi with all devices, the Mac and the Phone see each other but I cannot see the Chromecast from my Mac. Instead thee is an old device which I havent used in months an...

tim1234567
Newbie
Hi, I have different/wrong devices in my connect list, even though I am on the same wifi with all devices, the Mac and the Phone see each other but I cannot see the Chromecast from my Mac. Inst...
2019-01-30 8:36:07 AM
387 Views
0 replies
0 likes

387 Views
0 replies
0 likes

Desktop App loads very slowly and music often does not play

Hi, For the past few weeks I'm having enormous trouble listening to music on Spotify on my mac. Whenever I click on a page in the desktop app, I see an endless wheel until I eventually give up. I'm pretty much limited to songs in my playlist and song...

fish_n_ships
Newbie
Hi, For the past few weeks I'm having enormous trouble listening to music on Spotify on my mac. Whenever I click on a page in the desktop app, I see an endless wheel until I eventually give ...
2019-01-29 9:34:53 PM
316 Views
0 replies
1 likes

316 Views
0 replies
1 likes

Delete from recently played

PlanPremiumCountryUKDeviceMacbook Air 13 inch, Early 2015Operating SystemMacOS Mojave Version 10.14.2 I, like many others on this forum, have noticed that there are a number of artists on my public recently played list that I have not listened to. Th...

cm526
Casual Listener
...f artists on my public recently played list that I have not listened to. The Artists highlighted are the ones I didn't listen to. This may have something to do with the data breach reported by the B...
2019-01-29 1:38:37 AM
786 Views
0 replies
0 likes

786 Views
0 replies
0 likes

just updated desktop app, but now my History is weeks old!

i just update spotify on my imac, but now my history entries are showing up songs from weeks ago!any idea what happened, and how i can get my recent history back? thanks!

maxartist23
Roadie
i just update spotify on my imac, but now my history entries are showing up songs from weeks ago! any idea what happened, and how i can get my recent history back? thanks!
2018-12-28 2:20:58 AM
2019-01-28 10:21:15 PM
dmoney23
Regular
622 Views
5 replies
0 likes

622 Views
5 replies
0 likes

Spotify crashing immediately when opened.

PlanPremiumCountryUK DeviceImac pro Operating SystemiOS 10.13.6 My Question or Issue My Spotfiy desktop app has suddenly taken to crashing instantly when I open it. I have done a clean uninstall+install and have also tried clearing the cache and appl...

Thomrags
Regular
Plan Premium Country UK Device Imac pro Operating System iOS 10.13.6 My Question or Issue My Spotfiy desktop app has suddenly taken to crashing ...
2019-01-25 6:02:53 PM
2019-01-28 4:39:17 PM
akivaatwood
Casual Listener
1472 Views
10 replies
5 likes

1472 Views
10 replies
5 likes

Superuser Contribution When I open up spotify on my mac it shows up on my bar then disappears

Everytime I open up spotify on my mac, the spotify icon shows up on my bar then disappears. I've deleted and redownloaded spotify couple times and nothing seems to work. plz help

josephxpark
Casual Listener
Everytime I open up spotify on my mac, the spotify icon shows up on my bar then disappears. I've deleted and redownloaded spotify couple times and nothing seems to work. ...
2018-12-11 7:20:20 PM
2019-01-28 12:13:03 PM
Jemi
Spotify Legend
1385 Views
7 replies
0 likes

1385 Views
7 replies
0 likes

Spotify Account does not show Hearts like new Accounts.

PlanPremiumCountryUSA. DeviceMacBook Pro late 2016 My Spotify account (only desktop) still shows the + symbol to add music to the library instead of hearts and Follow button on playlists instead of Hearts. Thanks

Screen Shot 2019-01-27 at 8.34.59 PM.png

islandbeats
Gig Goer
Plan Premium Country USA. Device MacBook Pro late 2016 My Spotify account (only desktop) still shows the + symbol to add music to the library instead of hearts and Follow button...
2019-01-28 1:38:00 AM
2019-01-28 8:46:44 AM
islandbeats
Gig Goer
550 Views
4 replies
0 likes

550 Views
4 replies
0 likes

Solved!! Unable to right click on Spotify Mac desktop app

The past week I've been unable to righ click songs or playlists in my spotify desktop application about 90% of the time. Clicking the three dots to the right of a song normally to show more options doesn't work either This means I'm unable to in any ...

capillaries
Regular
The past week I've been unable to righ click songs or playlists in my spotify desktop application about 90% of the time. Clicking the three dots to the right of a song normally to s...
2019-01-06 10:41:28 PM
2019-01-27 8:06:38 PM
Ortenzio
Composer
4098 Views
5 replies
4 likes

4098 Views
5 replies
4 likes

Spotify shutting down after security update

PlanPremiumCountry DeviceMacBook Pro pre 2010Operating SystemOS 10 High SIerra Following a Mac security update today, the Spotify app closes down. Sometimes right away on trying to open, sometimes a little after and sometimes during play of the first...

LuvYaWork
Regular
Plan Premium Country Device MacBook Pro pre 2010 Operating System OS 10 High SIerra Following a Mac security update today, the Spotify app closes down. Sometimes right aw...
2019-01-24 4:26:33 AM
2019-01-27 3:40:31 PM
akivaatwood
Casual Listener
654 Views
2 replies
0 likes

654 Views
2 replies
0 likes

Spotify is changing playlists on both Mac and iPhone to Rap Playlists/Artists

No matter where I listen to Spotify (iOS or OSX), when I listen to a playlist (or when I choose single tracks) Spotify keeps changing playlists to Rap Playlists or Artists. Yesterday it was the Artis "Ygor Sunny" (https://open.spotify.com/artist/4C5S...

rpelikan
Casual Listener
No matter where I listen to Spotify (iOS or OSX), when I listen to a playlist (or when I choose single tracks) Spotify keeps changing playlists to Rap Playlists or Artists. Yesterday it was the Artis...
2019-01-13 12:42:15 PM
2019-01-27 2:11:23 PM
Mmoffitt
Newbie
1213 Views
4 replies
0 likes
Annoying Problems
changing

1213 Views
4 replies
0 likes

"next" function not working properly on a specific playlist

PlanPremiumCountryGermanyDeviceiPhone 7, MacBook Pro Mid 2014, custom built PCOperating SystemiOS 12.1 / Mac OS 10.14.1 / Windows 10 My Question or Issue Hi guys,i have an issue with a specific playlist:https://open.spotify.com/user/spotify/playlist/...

kexonator
Newbie
Plan Premium Country Germany Device iPhone 7, MacBook Pro Mid 2014, custom built PC Operating System iOS 12.1 / Mac OS 10.14.1 / Windows 10 My Question or Issue Hi guys, i h...
2019-01-27 1:49:30 PM
405 Views
0 replies
0 likes

405 Views
0 replies
0 likes

Local Files Over-riding Spotify Files - Not Playing Music - HELP

PlanPremiumCountryUKDevicesSamsung Galaxy 9 & Macbook Air 2016) My Question or Issue Hi Guys, This is an ongoing issue that increasingly frustrates me as I can't figure out what to do. On my laptop, I had a number of local music files saved. Prior to...

chapster86
Newbie
Plan Premium Country UK Devices Samsung Galaxy 9 & Macbook Air 2016) My Question or Issue Hi Guys, This is an ongoing issue that increasi...
2019-01-03 3:03:46 PM
2019-01-27 12:45:28 PM
steadymindful
Regular
521 Views
1 replies
0 likes

521 Views
1 replies
0 likes

I've radio-ed some songs and I cant find the like+dislike buttons, some songs I dont want on radio.

I've radio-ed some songs and I cant find the like+dislike buttons, some songs I dont want on my radio playlist. where they disappear?... I hope they are not gone forever since thats one of the main reasons I'm using spotify, actually it's the reason ...

iMaurice
Music Fan
I've radio-ed some songs and I cant find the like+dislike buttons, some songs I dont want on my radio playlist. where they disappear?... I hope they are not gone forever since thats one of the main r...
2019-01-27 8:32:21 AM
276 Views
0 replies
1 likes

276 Views
0 replies
1 likes

Sudden appearance of '126' error and desktop app forcing re-login on launch when offline

PlanPremium CountryUSA DeviceMacbook Pro 15" Retina, mid-2015Operating SystemmacOS Sierra 10.12.6, all available updates applied My Question or Issue Latest version of Spotify introduced two MEGAbugs. 1) Every few startups of Spotify when I'm offline...

Mike-MusicBear
Regular
Plan Premium Country USA Device Macbook Pro 15" Retina, mid-2015 Operating System macOS Sierra 10.12.6, all available updates applied My Question or Issue &nb...
2019-01-27 3:50:53 AM
1058 Views
0 replies
10 likes

1058 Views
0 replies
10 likes

Friends Feed (Mac OS-X Desktop) "Timing Out"

PlanPremium (Family)Country United States of AmericaDeviceMacBook Pro, Late 2016 (15", with TouchBar)Operating SystemMac OSX Mojave My Question or Issue Whenever I leave Spotify open for more than a few hours, my friends feed automatically stops refr...

likethebossiam
Regular
Plan Premium (Family) Country United States of America Device MacBook Pro, Late 2016 (15", with TouchBar) Operating System Mac OSX Mojave My Question or Issue Whenever I ...
2019-01-26 12:19:46 AM
501 Views
0 replies
0 likes
Desktop
Mac
Premium

501 Views
0 replies
0 likes

Video ads will not load, and will not time out to allow listening to spotify.

PlanFreeCountry USADevice(Macbook air 2014)Operating System(MacOS High Sierra) My Question or Issue Video ads (specifically for a Showtime movie) will not load, the ad sits at 0 seconds, and will not move on to allow listening to music. Multiple rest...

jltrollinger
Newbie
Plan Free Country USA Device (Macbook air 2014) Operating System (MacOS High Sierra) My Question or Issue Video ads (specifically for a Showtime movie) will not load, the...
2019-01-21 8:31:51 PM
2019-01-26 7:54:36 PM
Loxer
Community Legend
422 Views
1 replies
0 likes

422 Views
1 replies
0 likes

"Add new radio station" button disappeared

Dear community, As you can see on the attached screenshot, the button for "add a new radio station" disappeared in my spotify desktop version and I have no possibility anymore to add new radio stations. Since I'm a premium member that's very unsatisf...

Bildschirmfoto 2019-01-23 um 14.03.56.png

ralfhess
Casual Listener
Dear community, As you can see on the attached screenshot, the button for "add a new radio station" disappeared in my spotify desktop version and I have no possibility anymore to add new rad...
2019-01-23 2:21:24 PM
2019-01-26 7:53:19 PM
Loxer
Community Legend
1150 Views
4 replies
4 likes

1150 Views
4 replies
4 likes

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