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New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 1506 Views
  • 1 replies
  • 0 likes
  • 1506 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 1643 Views
  • 1 replies
  • 3 likes
  • 1643 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 35757 Views
  • 19 replies
  • 1 likes
  • music stops
  • 35757 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 162898 Views
  • 0 replies
  • 34 likes
  • Mac
  • 162898 Views
  • 0 replies
  • 34 likes

Superuser Contribution Cant play podcasts on any device through the app. Music works fine. The play button on podcasts will

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Alex
  • Spotify Legend
  • 377 Views
  • 1 replies
  • 0 likes
  • 377 Views
  • 1 replies
  • 0 likes

Spotify app not working for second user on Mac OSX

Mac OSX Montery 12.3.1Spotify Premium FamilyUK I've used the Spotify app on my Mac for ages with no problems. I've recently created a profile on my Mac for my son, but when he logs on and opens the Spotify app he just gets the 'Something went wrong' ...

  • Newbie
  • Mac OSX Montery 12.3.1 Spotify Premium Family UK   I've used the Spotify app on my Mac for ages with no problems.  I've recently created a profile on my Mac for my son, but when he logs...
  • Loxer
  • Community Legend
  • 336 Views
  • 1 replies
  • 0 likes
  • 336 Views
  • 1 replies
  • 0 likes

Spotify Desktop App causes kernal panic

PlanPremiumCountryUSA DeviceMacBook Pro (13-inch, M1, 2020)Operating SystemmacOS Big Sur Version 11.6 My Question or IssueI have the Spotify desktop app on my laptop. Each time I have the app running and I put my computer to sleep, when I return my c...

  • Visitor
  • Plan Premium Country USA   Device MacBook Pro (13-inch, M1, 2020) Operating System macOS Big Sur Version 11.6   My Question or Issue I have the Spotify desktop app on my laptop. ...
  • Loxer
  • Community Legend
  • 362 Views
  • 1 replies
  • 1 likes
  • 362 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify Helper uses a lot of data after just being started

PlanPremiumCountryHong Kong DeviceMacBook AirOperating SystemmacOS Monterey 12.3.1 My Question or IssueI have Spotify on auto-start when I boot my laptop and today I'm on a metered WiFi connection (the router is using 4G). Because it's a bit slow and...

  • Newbie
  • Plan Premium Country Hong Kong   Device MacBook Air Operating System macOS Monterey 12.3.1   My Question or Issue I have Spotify on auto-start when I boot my laptop and today I'm...
  • Alex
  • Spotify Legend
  • 322 Views
  • 1 replies
  • 0 likes
  • 322 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [Desktop] Play/pause button not automatically focused after re-opening Spotify desktop

This used to be the case, but since the last few versions of Spotify Desktop re-opening the app does not automatically focus the keyboard on the Play/Pause button. How to reproduce:Open SpotifyPlay a songHide Spotify (Cmd+H or from menu Spotify > Hid...

  • Casual Listener
  • This used to be the case, but since the last few versions of Spotify Desktop re-opening the app does not automatically focus the keyboard on the Play/Pause button.   How to reproduce: Open S...
  • Jeremy
  • Spotify
  • 6098 Views
  • 10 replies
  • 1 likes
  • Desktop
  • 6098 Views
  • 10 replies
  • 1 likes

Solved!!Superuser Contribution Date added not showing on playlist and column is empty

PlanFreeCountryUnited StatesDeviceMacbook Pro 2019Operating SystemmacOS My Question or IssueWhen looking at the dates added for my playlist, it wasn't there anymore after updating Spotify and instead of a dates added column it said Release date but i...

  • Newbie
  • Plan Free Country United States Device Macbook Pro 2019 Operating System macOS   My Question or Issue When looking at the dates added for my playlist, it wasn't there anymore after upd...
  • FenneW
  • Visitor
  • 2970 Views
  • 2 replies
  • 0 likes
  • 2970 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Search "See All" sometimes shows grey boxes instead of results

PlanPremiumCountryUSADeviceMac Mini Late 2014Operating SystemmacOS 12.4 (21F79)Spotify VersionSpotify for macOS (Intel)1.1.85.895.g2a71e1b8 My Question or IssueSearching works, but clicking on "See All" sometimes shows grey boxes instead of results (...

  • Gig Goer
  • Plan Premium Country USA Device Mac Mini Late 2014 Operating System macOS 12.4 (21F79) Spotify Version Spotify for macOS (Intel) 1.1.85.895.g2a71e1b8   My Question or Issue Searchin...
  • AndresM
  • Spotify
  • 311 Views
  • 3 replies
  • 0 likes
  • 311 Views
  • 3 replies
  • 0 likes

Superuser Contribution Sound stops, can hear only noise while browsing AliExpress

DeviceMac Pro 5,1Operating SystemMacOS 10.14 My Question or IssueWhen browsing AliExpress and clicking on anything like the l/p field, clicking on a message in the message centre, or by choosing a product variation the sound stops, can hear just a fa...

  • Casual Listener
  • Device Mac Pro 5,1 Operating System MacOS 10.14   My Question or Issue When browsing AliExpress and clicking on anything like the l/p field, clicking on a message in the message centr...
  • Alex
  • Spotify Legend
  • 357 Views
  • 3 replies
  • 0 likes
  • 357 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Gigantic interface issue

Hi! Several weeks ago my interface has completely changed for no reason and it has become unmanageable and unusable. I tried to reinstall but nothing worked, the search for the interface switch from the visually impaired mode to normal was also unsuc...

Screenshot 2022-05-16 at 21.41.38.png Screenshot 2022-05-16 at 21.41.13.png
  • Casual Listener
  • Hi! Several weeks ago my interface has completely changed for no reason and it has become unmanageable and unusable. I tried to reinstall but nothing worked, the search for the interface sw...
  • Alex
  • Spotify Legend
  • 497 Views
  • 4 replies
  • 0 likes
  • 497 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify (old) won't update?

On my MacBook, the Spotify app says "Spotify(old)". I have tried looking for updates and redownloading the app, but it still does not work? Does anybody know how to fix this? Thank you so much!

  • Newbie
  • On my MacBook, the Spotify app says "Spotify(old)". I have tried looking for updates and redownloading the app, but it still does not work? Does anybody know how to fix this? Thank you so much!
  • AndresM
  • Spotify
  • 27291 Views
  • 5 replies
  • 2 likes
  • 27291 Views
  • 5 replies
  • 2 likes

Superuser Contribution Glitch when I play songs on my Mac - What do I do? Uninstall?

I've been playing songs on my Mac on spotify and there is always a glitch. The sound on my computer is fine - it doesn't happen when I watch videos or YouTube.

  • Casual Listener
  • I've been playing songs on my Mac on spotify and there is always a glitch. The sound on my computer is fine - it doesn't happen when I watch videos or YouTube.
  • Kiril
  • Moderator
  • 420 Views
  • 1 replies
  • 0 likes
  • 420 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can iTunes Local Library Files Be Played Via Amazon Alexa?

My goal is to get Spotify you play tracks in my desktop's local iTunes library via Amazon Alexa voice commands. I subscribed to a Premium account last year because I heard Spotify could link to my local iTunes library. After linking the iTunes librar...

  • Newbie
  • My goal is to get Spotify you play tracks in my desktop's local iTunes library via Amazon Alexa voice commands.   I subscribed to a Premium account last year because I heard Spotify could...
  • Dian
  • Spotify Legend
  • 517 Views
  • 2 replies
  • 1 likes
  • 517 Views
  • 2 replies
  • 1 likes

Superuser Contribution [Desktop] Spacebar to play/pause not working after switching back to Spotify app from hidden

I'm on MacOS Mojave 10.14.6 and Spotify version 1.1.84.716.gc5f8b819 for Intel. I always hide my apps (using Command-H) to switch and manage my windows. When I hide the Spotify app, then switch back to it so it becomes the active application, then pr...

  • Visitor
  • I'm on MacOS Mojave 10.14.6 and Spotify version 1.1.84.716.gc5f8b819 for Intel. I always hide my apps (using Command-H) to switch and manage my windows. When I hide the Spotify app, then switch ...
  • Jeremy
  • Spotify
  • 703 Views
  • 1 replies
  • 0 likes
  • Desktop
  • 703 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop] macOS keyboard input not working after waking from sleep

I started experiencing this bug after a recent update: After I wake my Mac from sleep, Spotify won't respond to keyboard input. Pressing spacebar doesn't play/pause, typing in the searchbox doesn't work, etc. (Media keys do still work, as does the mo...

  • Casual Listener
  • I started experiencing this bug after a recent update: After I wake my Mac from sleep, Spotify won't respond to keyboard input. Pressing spacebar doesn't play/pause, typing in the searchbox doesn't w...
  • AndresM
  • Spotify
  • 733 Views
  • 5 replies
  • 0 likes
  • Desktop
  • 733 Views
  • 5 replies
  • 0 likes

Superuser Contribution Inconsistant / broken Discography thumbnails click behaviour

Plan: Premium DeviceiMacOperating SystemMacOS 10.15.4 My Question or IssueWhen clicking on an Album / EP thumbnail, depending on where I click I will end up on different vues.If I click on the title of the thumbnail I will end up on the Album / EP vu...

SCR-20220505-o2r.png Screenshot 2022-05-05 at 17.09.10.png SCR-20220505-nrv.png Screenshot 2022-05-05 at 17.18.30.png
  • Casual Listener
  • Plan: Premium   Device iMac Operating System MacOS 10.15.4   My Question or Issue When clicking on an Album / EP thumbnail, depending on where I click I will end up on differen...
  • Kiril
  • Moderator
  • 983 Views
  • 3 replies
  • 1 likes
  • bug
    discography
    thumbnail
  • 983 Views
  • 3 replies
  • 1 likes

Superuser Contribution Randomly stops playing 1 second before end of song

Plan: PremiumOS: MacOS 12.2.1 (21D62)Spotify for macOS (Apple Silicon)1.1.84.716.gc5f8b819 My Question or Issue: Spotify sometimes randomly won't start playing the next song, but will actually "pause" 1 second before the song end, however it will sti...

  • Casual Listener
  • Plan: Premium OS: MacOS 12.2.1 (21D62) Spotify for macOS (Apple Silicon) 1.1.84.716.gc5f8b819   My Question or Issue:    Spotify sometimes randomly won't start playing the next ...
  • galaxyx93
  • Casual Listener
  • 615 Views
  • 3 replies
  • 0 likes
  • 615 Views
  • 3 replies
  • 0 likes

Superuser Contribution Le canzoni si bloccano dopo pochi secondi

Ciao a tutti,da qualche ora Spotify ha cominciato a dare di matto. Disinstallato e reinstallato, svuotato cestino, chace dalla libreria ma niente, le canzoni partono e si bloccano dopo pochi secondi. Per non parlare del feed amici che non visualizzo ...

  • Casual Listener
  •   Ciao a tutti, da qualche ora Spotify ha cominciato a dare di matto. Disinstallato e reinstallato, svuotato cestino, chace dalla libreria ma niente, le canzoni partono e si bloccano dopo poch...
  • mkiiiiii
  • Casual Listener
  • 23241 Views
  • 11 replies
  • 0 likes
  • 23241 Views
  • 11 replies
  • 0 likes

Superuser Contribution Can only see four Spotify Connect choices in Spotify Desktop player (MAC)

Spotify PremiumNorway MacBook Pro (Early 2013)Operating System 10.11.6 I have more choices available in my system, amongst them Sonos amps and speakers, but I can't get to the rest them.Only four are visible in the Spotify Connect window in the lower...

  • Casual Listener
  • Spotify Premium Norway   MacBook Pro (Early 2013) Operating System 10.11.6   I have more choices available in my system, amongst them Sonos amps and speakers, but I can't get to ...
  • Alex
  • Spotify Legend
  • 851 Views
  • 4 replies
  • 0 likes
  • 851 Views
  • 4 replies
  • 0 likes

Superuser Contribution Problem with desktop client and Spotify connect

PlanPremiumCountrySpainDeviceMacBook Pro Mid2018, MacBook Pro 2019, Bose Home Speaker 500, Sonos RoamOperating SystemmacOS Big Sur My Question or IssueI'm facing an issue when playing music using Spotify Connect (nothing too strange: Bose Home Speake...

  • Gig Goer
  • Plan Premium Country Spain Device MacBook Pro Mid2018, MacBook Pro 2019, Bose Home Speaker 500, Sonos Roam Operating System macOS Big Sur   My Question or Issue I'm facing an issue whe...
  • Yordan
  • Moderator
  • 1517 Views
  • 8 replies
  • 1 likes
  • macOS
    macos client
    new desktop experience
  • 1517 Views
  • 8 replies
  • 1 likes

Solved!!Superuser Contribution when playing a playlist, Spotify chooses random songs not from the selected playlist

Today when playing any playlist on my mac client, spotify does not stay on the playlist I select, and randomly selects other songs from my all liked songs. PlanPremium Countryaccount belongs to Portugal but at the moment I'm in Germany Device(Macbook...

  • Regular
  • Today when playing any playlist on my mac client, spotify does not stay on the playlist I select, and randomly selects other songs from my all liked songs.   Plan Premium   Country ac...
  • Jeremy
  • Spotify
  • 984 Views
  • 3 replies
  • 0 likes
  • 984 Views
  • 3 replies
  • 0 likes