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Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
37228 Views
41 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
102781 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
431493 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
299201 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
The option is there but pressing it does nothing.
The option is there but pressing it does nothing.
Moderator
346 Views
10 replies
0 likes
When on Your Library (ios mobile), it would be good if artists were arranged in a seperate list/page. At the moment you can filter your library with filters such as 'playlists' or 'albums', but it would be helpful if the default page was not podcasts...
When on Your Library (ios mobile), it would be good if artists were arranged in a seperate list/page. At the moment you can filter your library with filters such as 'playlists' or 'albums', ...
Moderator
429 Views
3 replies
0 likes
I'm unable to login to a managed family account on my iPad. The QR Code says it's expired even if you freshly generate one. And the "Who's Listening" window never appears. I'm unable to update iOS past this version and the app is up to date. Please e...
I'm unable to login to a managed family account on my iPad. The QR Code says it's expired even if you freshly generate one. And the "Who's Listening" window never appears. I'm unable to...
Spotify Star
64 Views
3 replies
0 likes
PlanPremium CountryNZDeviceiPad Operating SystemiOS My Question or IssueSince you forced me to update under threat of losing my account it constantly freezes. The music keeps playing but I can’t do anything on the screen. It’s frozen. I deleted the a...
Plan Premium Country NZ Device iPad Operating System iOS My Question or Issue Since you forced me to update under threat of losing my account it constantly freezes....
Roadie
296 Views
2 replies
0 likes
PlanPremiumCountryUnited KingdomDeviceiPhone 16Operating SystemiOS 26.5My Question or IssueOn my phone only, not on web player, when I try to 'go to radio' on a song or artist profile this shows 3 loading dots and does not load for about a minute the...
Plan Premium Country United Kingdom Device iPhone 16 Operating System iOS 26.5 My Question or Issue On my phone only, not on web player, when I try to 'go to radio' on a song or artist profi...
Moderator
197 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Visitor
2873 Views
2 replies
0 likes
when i try to connect my spotify to my discord, it doesn't work, and it shows an error saying 'failed to connect your spotify account to your discord'
when i try to connect my spotify to my discord, it doesn't work, and it shows an error saying 'failed to connect your spotify account to your discord'
Visitor
65496 Views
25 replies
3 likes
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Liste...
Regular
37228 Views
41 replies
10 likes
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Sp...
Visitor
223796 Views
27 replies
5 likes
Hi,For the past several days my Spotify account cannot download podcast episodes on iOS.Downloads keep spinning indefinitely and never start.Because of this, the option “Add to Your Episodes” disappears and episodes are not saved. I tested Wi-Fi and ...
Hi, For the past several days my Spotify account cannot download podcast episodes on iOS. Downloads keep spinning indefinitely and never start. Because of this, the option “Add to Your Episodes” d...
Moderator
1643 Views
5 replies
0 likes
Everytime I try to open the app I either get stuck with just the app icon on a blank screen and have to close and reopen the app, OR it immediately sends me to a loading screen stuck on loop, and if I wait for a while for it to load, it just says tha...
Everytime I try to open the app I either get stuck with just the app icon on a blank screen and have to close and reopen the app, OR it immediately sends me to a loading screen stuck on loop, and if ...
Moderator
46 Views
1 replies
0 likes
Not sure if this is the right place to be submitting bug reports. Hopefully it is. I’m on auto-update so I dunno when this version rolled out, but it must have been in the last couple days. It’s where the Home / Search / Library / Create lives in its...
Not sure if this is the right place to be submitting bug reports. Hopefully it is. I’m on auto-update so I dunno when this version rolled out, but it must have been in the last couple days...
Visitor
3419 Views
22 replies
15 likes
PlanPremiumCountryNorwayDeviceiPhone 17Operating SystemiOS 26.5 My Question or IssueSpotify goes online while in offline mode after closing and reopening the app. Main issue is that it updates my mixes/playlists to include non downloaded songs(dont h...
Plan Premium Country Norway Device iPhone 17 Operating System iOS 26.5 My Question or Issue Spotify goes online while in offline mode after closing and reopening the app. Main issue ...
Moderator
686 Views
9 replies
0 likes
Hi, i am having an issue on my Apple Watch Ultra 2 where playslists that are on shuffle are stopping 1 or 2 songs in. It has only just started happening in the last week.Is anyone else having a similar issue? PlanPremiumCountryAustraliaDeviceApple Wa...
Hi, i am having an issue on my Apple Watch Ultra 2 where playslists that are on shuffle are stopping 1 or 2 songs in. It has only just started happening in the last week. Is anyone else having a sim...
Casual Listener
2948 Views
18 replies
2 likes
PlanPremiumDeviceApple Watch Ultra 2 with cellular for streamingOperating SystemWatchOS 26.0.2 My Question or IssueI turn on my Apple watch. I open Spotify. It first connects to my iPhone spotify. I change to the Apple Watch. I play music. Everything...
Plan Premium Device Apple Watch Ultra 2 with cellular for streaming Operating System WatchOS 26.0.2 My Question or Issue I turn on my Apple watch. I open Spotify. It first co...
Casual Listener
4861 Views
21 replies
0 likes
Spotify Family / Premium (10+ years)Devices & OSiPhone 17 Pro — iOS 26.2 (new device)iPad Air 11" (M2) — iOS 26.2Windows 10 desktop PCI've looked at every chat I can find on this from 2010 to 12/2025, the Accounts Login Issues FAQ, and bunch of 3rd p...
Spotify Family / Premium (10+ years) Devices & OS iPhone 17 Pro — iOS 26.2 (new device) iPad Air 11" (M2) — iOS 26.2 Windows 10 desktop PC I've looked at every chat I can find on this from...
Moderator
3214 Views
11 replies
1 likes
PlanPremiumCountryUKDeviceiPhone 15Pro Max, HP LaptopOperating SystemiOs 26.5 Windows 11 My Question or IssueSpotify Desktop displays all of my Amazon Echo speakers and i can play to them iPhone, I cannot see the same speakers i do on my Laptop, I ha...
Plan Premium Country UK Device iPhone 15Pro Max, HP Laptop Operating System iOs 26.5 Windows 11 My Question or Issue Spotify Desktop displays all of my Amazon Echo speakers and i can...
Moderator
136 Views
6 replies
0 likes
How do I permanently disable AI DJ? It takes up the complete middle of of my home page and there is no option to hide or remove it, though I read online you can disable it. I’ve been unable to hide it as I’d never use or need such a thing. It is now ...
How do I permanently disable AI DJ? It takes up the complete middle of of my home page and there is no option to hide or remove it, though I read online you can disable it. I’ve been unab...
Newbie
1084 Views
3 replies
3 likes
I have an apple watch SE, all IOS versions are up to date (watch and phone). If I download a playlist, spotify refuses to play it through my watch (as a device) unless the watch is 1. Connected to my WiFi, and 2. Disconnected from my phone. This comp...
I have an apple watch SE, all IOS versions are up to date (watch and phone). If I download a playlist, spotify refuses to play it through my watch (as a device) unless the watch is 1. Connected to my...
Newbie
36721 Views
63 replies
19 likes
PlanPremiumCountryUnited States - NYCDeviceIphone 13 proOperating SystemiOS 16.2My Question or IssueI have my spotify EQ enabled all the time and im noticing that the treble or more specifically the 15 kHZ and 2.4kHZ part wont enable automatically. I...
Plan Premium Country United States - NYC Device Iphone 13 pro Operating System iOS 16.2 My Question or Issue I have my spotify EQ enabled all the time and im noticing that the treble...
Music Fan
2035 Views
20 replies
0 likes
