Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
237951 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Moderator
119180 Views
117 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
447572 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
305625 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Liste...
Newbie
48455 Views
46 replies
12 likes
PlanPremiumCountryCanada DeviceiPhone 13Operating SystemiOS 17, iOS 18, iOS 26 My Question or IssueMy phone connects to my car via Bluetooth (not CarPlay), and when I connect Spotify the first song will display track info, but it does not update and ...
Plan Premium Country Canada Device iPhone 13 Operating System iOS 17, iOS 18, iOS 26 My Question or Issue My phone connects to my car via Bluetooth (not CarPlay), and when I ...
Moderator
68 Views
5 replies
0 likes
The issue seemed to have returned again. As I was searching for an artist name currently and it kept saying 'couldn't load the page'. I had restarted the app, my phone, logged out and reinstall the app. Still its stuck in the same error. I couldnt sh...
The issue seemed to have returned again. As I was searching for an artist name currently and it kept saying 'couldn't load the page'. I had restarted the app, my phone, logged out and reinstall the a...
Visitor
4764 Views
8 replies
1 likes
PlanPremiumCountryUKDeviceiPhone 8 My Question or IssueDownloaded podcasts won't play offline if the podcast has a transcript which plays on-screen when the podcast is playing. There is no way to switch off the annoying transcript. After years of the...
Plan Premium Country UK Device iPhone 8 My Question or Issue Downloaded podcasts won't play offline if the podcast has a transcript which plays on-screen when the podcast is pl...
Music Fan
11 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Plan Premium Country United States Device (iPhone 13 Pro Max) Operating System (iOS 18.1.1) My Question or Issue I have a strange issue with my Spotify where it skips when connected ...
Moderator
119180 Views
117 replies
13 likes
The recent iOS app update (9.0.96.828) removed the feature to broadcast to multiple speakers (AirPlay or otherwise). I used this feature a lot despite its problems. Now I’m going to Music to do the same thing. What’s the point of removing this buggy ...
The recent iOS app update (9.0.96.828) removed the feature to broadcast to multiple speakers (AirPlay or otherwise). I used this feature a lot despite its problems. Now I’m going to Music to do...
Visitor
1968 Views
5 replies
3 likes
PlanPremiumCountryUSADeviceiPad Pro 4th genOperating SystemiPadOS 26.6 My Question or IssueI see this has been reported by many others and that Spotify has marked this as Fixed and Resolved. Uh, it's not fixed for me! Latest iPad OS, not a beta. Does...
Plan Premium Country USA Device iPad Pro 4th gen Operating System iPadOS 26.6 My Question or Issue I see this has been reported by many others and that Spotify has marked this as Fix...
Moderator
38 Views
3 replies
0 likes
Hello! I recently created my artist profile and uploaded my header and avatar pictures. While it appears on my desktop, it doesn't appear in the mobile Spotify app. How can I fix this problem?
Hello! I recently created my artist profile and uploaded my header and avatar pictures. While it appears on my desktop, it doesn't appear in the mobile Spotify app. How can I fix this problem?
Casual Listener
11723 Views
14 replies
1 likes
For some reason, every time I use the shuffle feature while listening to a specific playlist it will play the song I first clicked on, then another shuffled song, and then the first song again. I don't have repeat on and it doesn't show in the queue....
For some reason, every time I use the shuffle feature while listening to a specific playlist it will play the song I first clicked on, then another shuffled song, and then the first song again. I don...
Moderator
39 Views
1 replies
1 likes
My Question or IssueHi! This started about a week ago. When I get in my vehicle, CarPlay plays a set queue of songs. It’s always the same songs in the same order. This happens even if I was previously listening to something else before getting in my ...
My Question or Issue Hi! This started about a week ago. When I get in my vehicle, CarPlay plays a set queue of songs. It’s always the same songs in the same order. This happens even if I was previou...
Moderator
76 Views
5 replies
0 likes
Hello, Recently I made a playlist where I only selected artists (3) and then Spotify added songs based on those artists or similar. How do I do this again? PlanPremiumCountryAustraliaDeviceIphone X IOS15
Hello, Recently I made a playlist where I only selected artists (3) and then Spotify added songs based on those artists or similar. How do I do this again? Plan Premium C...
Visitor
17996 Views
6 replies
1 likes
PlanPremiumCountryCanada/USDevicePC: Asus Laptop || Mobile: iPhone XROperating SystemPC: Windows 11 || latest IOS My Issue:Hi there! I have been struggling to sync my local files uploaded from my PC to my iPhone. Whenever I try to play the song, I ge...
Plan Premium Country Canada/US Device PC: Asus Laptop || Mobile: iPhone XR Operating System PC: Windows 11 || latest IOS My Issue: Hi there! I have been struggling to sync my local f...
Visitor
27087 Views
13 replies
1 likes
I am not able to get to podcasts from my kids spotify account on the spotify kids app on ipad. As an example one of my kids is setup with age 6-12 and I am not able to find the national geographic greeking out podcast on that app
I am not able to get to podcasts from my kids spotify account on the spotify kids app on ipad. As an example one of my kids is setup with age 6-12 and I am not able to find the national geographic gr...
Visitor
12959 Views
27 replies
9 likes
PlanPremiumDeviceIpadOperating SystemIOS My Question or IssueMy spotify on ipad suddenly changed to what seems like the mobile version. Before this change, it had the normal desktop-like web layout which is way more efficient. (can quickly add songs ...
Plan Premium Device Ipad Operating System IOS My Question or Issue My spotify on ipad suddenly changed to what seems like the mobile version. Before this change, it had the normal desk...
Casual Listener
4817 Views
13 replies
0 likes
PlanPremiumCountryEnglandDeviceIphone 14 Pro Max My Question or IssueI have followed all steps for using local files on Spotify, I have moved all my audio files into the Spotify folder on my Iphone, I've tried putting the files in a subfolder and dir...
Plan Premium Country England Device Iphone 14 Pro Max My Question or Issue I have followed all steps for using local files on Spotify, I have moved all my audio files into the ...
Newbie
158 Views
11 replies
0 likes
PlanPremiumCountryGermanyDevice(iPhone SE3)Operating System(iOS 17.7.1)There is a persistent UI rendering bug with local .m4a files in the iOS Spotify app. The embedded album artwork is present, but the app fails to display it in the full-screen "Now...
Plan Premium Country Germany Device (iPhone SE3) Operating System (iOS 17.7.1) There is a persistent UI rendering bug with local .m4a files in the iOS Spotify app. The embedded album artwor...
Casual Listener
511 Views
16 replies
2 likes
PlanPremiumOperating System(Iphone 16 running ios 18.4.1vehicle mitsubishi L200 2017My Question or IssueThis issue has been ongoing for maybe 8 months had car for 4/5 years and never used to happen when using spotify via Bluetooth if app is left open...
Plan Premium Operating System (Iphone 16 running ios 18.4.1 vehicle mitsubishi L200 2017 My Question or Issue This issue has been ongoing for maybe 8 months had car for 4/5 y...
Visitor
4405 Views
13 replies
2 likes
PlanPremiumCountryUSDeviceiPhone 17 ProOperating SystemiOS 26 My Question or IssueI noticed that custom cover art for local files does not load on mobile when it's a collab playlist, this started happening recently after an update that puts the pfp i...
Plan Premium Country US Device iPhone 17 Pro Operating System iOS 26 My Question or Issue I noticed that custom cover art for local files does not load on mobile when it's a collab p...
Moderator
79 Views
5 replies
0 likes
Ipad iOs, Premium, NZMany issues since April this year.* Adding one song from a playlist adds the whole playlist.* The Clear Queue button disappears.* Current Queued songs disappear after playing a song from another playlist. Replaced by the other pl...
Ipad iOs, Premium, NZ Many issues since April this year. * Adding one song from a playlist adds the whole playlist. * The Clear Queue button disappears. * Current Queued songs disappear afte...
Moderator
239 Views
5 replies
0 likes
Premium NZIPAD 17.5 (9th Gen) AND 18.6 (8th Gen) using the App.You have gone from full screen in iOS 17.5 to a little box in the middle of the screen in iOS 18.6!! You expect us to sit there and scroll down for hours in our larger playlists. Spotify ...
Premium NZ IPAD 17.5 (9th Gen) AND 18.6 (8th Gen) using the App. You have gone from full screen in iOS 17.5 to a little box in the middle of the screen in iOS 18.6!! You expect us to sit the...
Roadie
134 Views
1 replies
0 likes
