Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Just quickly...
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Hey folks, We've received some reports from users who are unable to
select "Quiet" under Volume level in the desktop app settings. "Loud"
and "Normal" options are working fine. This is being investigated.
Hey folks,
We've received some reports from users who are unable to select "Quiet" under Volume level in the desktop app settings. "Loud" and "Normal" options are working fine.&...
We've received reports that if a song is on Repeat One it will not
restart from the beginning but several seconds or minutes into the song.
This occurs on all platforms.
We've received reports that if a song is on Repeat One it will not restart from the beginning but several seconds or minutes into the song. This occurs on all platforms.
Hey folks, We've received reports from some users that songs and
podcasts skip to the next content in the queue when clicking on the
progress bar to set it to a certain portion while playing. This is only
happening on the desktop app. This is now bei...
Hey folks,
We've received reports from some users that songs and podcasts skip to the next content in the queue when clicking on the progress bar to set it to a certain portion while playin...
We've received reports from Android users that the Spotify app closes
immediately after trying to play a song from the Liked Songs playlist.
This is being investigated.
We've received reports from Android users that the Spotify app closes immediately after trying to play a song from the Liked Songs playlist.
This is being investigated.
We're receiving reports from Android users who say that when launched,
the app gets stuck on the Spotify logo, refusing to load any further.
This is being investigated.
We're receiving reports from Android users who say that when launched, the app gets stuck on the Spotify logo, refusing to load any further. This is being investigated.
Hey folks,We've received some reports mentioning that after the recent
update, the Windows Desktop app is closing itself when logging in,
during playback or finishing a song. This issue happens on both versions
of the app: the client one, as well as ...
Hey folks, We've received some reports mentioning that after the recent update, the Windows Desktop app is closing itself when logging in, during playback or finishing a song. This issue ...
Hey folks, We've received reports that connecting to the car
automatically plays Liked Songs playlist, with or without Car Thing.
This is being investigated.
Hey folks,
We've received reports that connecting to the car automatically plays Liked Songs playlist, with or without Car Thing.
This is being investigated.
We've received reports from Android users who are unable to log in to
their Spotify accounts on their Android devices. An error message saying
that the login details are incorrect is displayed.
We've received reports from Android users who are unable to log in to their Spotify accounts on their Android devices. An error message saying that the login details are incorrect is displayed.
Hey there folks, We've received multiple reports of the Google Alarm
Clock not working with Spotify after the latest update. The default
alarm plays instead - with the message "You are not logged into
Spotify". This is now being investigated.
Hey there folks,
We've received multiple reports of the Google Alarm Clock not working with Spotify after the latest update. The default alarm plays instead - with the message "You a...
Hey folks! We noticed that our account page Spotify.com/account/ is
displaying an error message saying "Something went wrong. Try again
later". This is now being looked into
Hey folks!
We noticed that our account page Spotify.com/account/ is displaying an error message saying "Something went wrong. Try again later". This is now being looked into 🙂
Multiple users report that playback throughout their devices is not
syncing. Apparently, this makes it possible to play different content
from the same Spotify account simultaneously on different devices, but
users can't control what they're listenin...
Multiple users report that playback throughout their devices is not syncing. Apparently, this makes it possible to play different content from the same Spotify account simultaneously on different dev...
We're receiving contacts from users on iOS, who are using the free
experience of Spotify and are unable to tap "and more" to see the list
of tracks when viewing a playlist. So far, this seems to not be
affecting Android users or users with Premium su...
We're receiving contacts from users on iOS, who are using the free experience of Spotify and are unable to tap "and more" to see the list of tracks when viewing a playlist. So far, this seems t...
Hey folks, Users are seeing the above error message when they try to log
in on the desktop app. There's no issue on the web player and mobile.
For some this was resolved by changing the default browser in the system
settings.
Hey folks,
Users are seeing the above error message when they try to log in on the desktop app. There's no issue on the web player and mobile.
For some this was resolved by...
PlanPremium CountryThe Netherlands DeviceiPhone X Operating SystemiOS My
Question or IssueHi!! Whenever I pause my music and lock my phone, it
starts playing automatically. I have this issue for about 2 weeks now.
How to solve this?
Plan Premium Country The Netherlands Device iPhone X Operating System iOS My Question or Issue Hi!! Whenever I pause my music and lock my phone, it st...
We're receiving reports that this issue is also affecting desktop users
and queued tracks are being removed after restarting the app on Windows
and Mac.
We're receiving reports that this issue is also affecting desktop users and queued tracks are being removed after restarting the app on Windows and Mac.